This guide walks you through the complete installation of the Ring Video Doorbell 2 Chime Pro, including wiring, app setup, and syncing. You’ll get a secure, loud, and reliable smart doorbell experience with clear instructions and helpful tips.
Key Takeaways
- Chime Pro enhances audio: It boosts the sound of your Ring doorbell and extends Wi-Fi range for better performance.
- Compatible with existing doorbells: Works with mechanical or digital chimes, making it ideal for homes with older systems.
- Easy DIY installation: Most users can install it in under 30 minutes with basic tools and no electrician needed.
- Requires stable Wi-Fi: A strong 2.4 GHz network is essential for reliable connectivity and audio alerts.
- Syncs via the Ring app: The app guides you through setup, testing, and customization of chime tones and volume.
- Placement matters: Install Chime Pro within 100 feet of your doorbell and away from metal objects for best signal.
- Troubleshooting is simple: Common issues like no sound or poor connection are easily fixed with app tools and resets.
Introduction: What You’ll Learn
Installing a Ring Video Doorbell 2 Chime Pro might sound like a tech-heavy task, but it’s actually a straightforward DIY project that most homeowners can complete in under an hour. Whether you’re upgrading from an older doorbell or adding smart features for the first time, the Chime Pro is a game-changer. It not only amplifies the sound of your doorbell but also extends your Wi-Fi signal to ensure your Ring doorbell stays connected—even if your router is far from the front door.
In this guide, you’ll learn exactly how to install the Ring Video Doorbell 2 Chime Pro, from unboxing and planning your setup to wiring, syncing with the Ring app, and troubleshooting common issues. We’ll cover everything you need to know, including tool requirements, safety tips, and best practices for optimal performance. By the end, you’ll have a loud, reliable, and smart doorbell system that keeps your home secure and your family informed.
What Is the Ring Video Doorbell 2 Chime Pro?
The Ring Video Doorbell 2 Chime Pro is a smart indoor chime designed to work seamlessly with your Ring Video Doorbell 2. Unlike traditional doorbells that rely solely on mechanical chimes inside your home, the Chime Pro connects to your Wi-Fi network and plays customizable sounds when someone presses your doorbell. It also acts as a Wi-Fi extender, boosting the signal between your router and your Ring doorbell—especially helpful if your front door is far from your internet source.
One of the biggest advantages of the Chime Pro is its compatibility. It works with both mechanical and digital chime boxes, so you don’t need to replace your existing doorbell wiring. It plugs directly into a standard electrical outlet and syncs with the Ring app, giving you full control over volume, tone, and notifications. Whether you’re at home or away, you’ll never miss a visitor again.
What You’ll Need Before You Start
Before diving into the installation, it’s important to gather all the necessary tools and materials. Having everything ready will save you time and prevent frustration mid-process. Here’s a checklist of what you’ll need:
- Ring Video Doorbell 2 Chime Pro unit – Make sure it’s new or in working condition.
- Smartphone or tablet – Must have the Ring app installed (available on iOS and Android).
- Stable Wi-Fi network – A 2.4 GHz connection is required (5 GHz is not supported).
- Phillips head screwdriver – For removing your existing doorbell cover and mounting the Chime Pro.
- Electrical tape – For securing wires during installation.
- Wire strippers (optional) – Only if you need to trim or re-strip wires.
- Ladder (if needed) – To safely reach your doorbell and chime box.
- Flashlight – Useful for seeing inside electrical boxes in dim areas.
It’s also a good idea to check your current doorbell setup. If you have a mechanical chime (with physical clappers), the Chime Pro will work perfectly. If you have a digital chime (with electronic tones), it’s still compatible, but you may need to adjust settings in the Ring app. Avoid installing the Chime Pro in areas with metal walls, large appliances, or thick concrete, as these can interfere with the Wi-Fi signal.
Step 1: Turn Off Power and Remove Old Chime (If Applicable)
Safety first! Before touching any electrical components, turn off the power to your doorbell at the circuit breaker. This prevents accidental shocks or short circuits. Use a non-contact voltage tester to confirm the power is off before proceeding.
Locate Your Doorbell Transformer and Chime Box
Most homes have a doorbell transformer located near the breaker box, furnace, or in the basement. It’s a small gray or black box that steps down household voltage (120V) to a safer 16–24V for your doorbell. The chime box is usually mounted on a wall near the front door, often in a closet or hallway.
Remove the Old Chime Cover
Use your Phillips head screwdriver to remove the screws holding the chime cover in place. Gently pull the cover away from the wall to expose the wiring. You’ll typically see two or three wires connected to terminals labeled “Front,” “Trans,” and sometimes “Rear” (for a second doorbell).
Label and Disconnect Wires
Before disconnecting anything, take a photo of the wiring setup for reference. Then, use your screwdriver to loosen the terminal screws and carefully remove the wires. Label them with tape if needed (e.g., “Front,” “Trans”) so you know where to reconnect them later.
Temporarily Cap the Wires
Twist wire nuts over the exposed ends of the wires to prevent them from touching each other or the metal box. This ensures safety while you work on the Chime Pro installation.
Step 2: Install the Ring Chime Pro
Now that the old chime is removed and wires are safely capped, it’s time to install the Ring Chime Pro. This device plugs into a standard wall outlet and connects to your Wi-Fi network to communicate with your Ring doorbell.
Choose the Right Location
Place the Chime Pro within 100 feet of your Ring Video Doorbell 2 for optimal signal strength. Avoid installing it behind metal doors, near large appliances (like refrigerators or microwaves), or in basements with thick concrete walls. A central location, such as a hallway or living room, works best.
Plug In the Chime Pro
Insert the Chime Pro into a standard electrical outlet. Make sure the outlet is not controlled by a wall switch, as this could cut power to the device. The Chime Pro has a built-in nightlight that glows softly when powered on—this is normal.
Connect the Wires (If Using Existing Chime)
If you want to keep your existing mechanical or digital chime working alongside the Chime Pro, you’ll need to reconnect the wires. Here’s how:
- Remove the wire nuts from the “Front” and “Trans” wires.
- Insert the “Front” wire into the “Front” terminal on the Chime Pro.
- Insert the “Trans” wire into the “Trans” terminal.
- Tighten the terminal screws securely.
Note: If you only want the Chime Pro to ring (and not your old chime), you can leave the wires disconnected and capped. The Chime Pro will still receive the signal wirelessly from your Ring doorbell.
Secure the Chime Pro
Once the wires are connected, gently push them back into the electrical box and secure the Chime Pro to the wall using the provided mounting screws. Make sure the device is level and snug against the wall.
Step 3: Set Up the Chime Pro Using the Ring App
The Ring app is your control center for all Ring devices. It guides you through setup, lets you customize settings, and helps troubleshoot issues. Make sure your smartphone is connected to your home Wi-Fi before starting.
Open the Ring App and Log In
Launch the Ring app on your phone or tablet. If you don’t have an account, create one using your email address and a secure password. If you already have a Ring account, log in with your existing credentials.
Add a New Device
Tap the three-line menu icon in the top-left corner, then select “Set Up a Device.” Choose “Doorbells & Doorbells” and then “Chime Pro.” The app will prompt you to scan the QR code on the back of your Chime Pro. Hold your phone steady until the scan completes.
Connect to Wi-Fi
The app will ask you to select your Wi-Fi network and enter the password. Only 2.4 GHz networks are supported—5 GHz networks will not work. If your router broadcasts both bands under the same name, temporarily rename the 5 GHz network or disable it during setup.
Test the Connection
Once connected, the app will test the signal strength between your Chime Pro and router. If the signal is weak, consider moving the Chime Pro closer to the router or using a Wi-Fi extender. The app will also check the connection to your Ring Video Doorbell 2. Make sure your doorbell is powered on and within range.
Customize Your Chime
After setup, you can personalize your Chime Pro experience. Tap on the device in the app to access settings. Here, you can:
- Choose from 15+ chime tones (e.g., classic ding-dong, bird chirp, door knock).
- Adjust the volume (from silent to very loud).
- Set a schedule for when the chime should play (e.g., only during daytime).
- Enable or disable the nightlight.
Step 4: Sync with Your Ring Video Doorbell 2
To ensure your Chime Pro works seamlessly with your Ring Video Doorbell 2, you need to sync the two devices. This allows the Chime Pro to receive alerts whenever someone presses the doorbell or triggers motion detection.
Open the Ring App and Select Your Doorbell
Go to the main dashboard and tap on your Ring Video Doorbell 2. Make sure it’s online and functioning properly. If it’s offline, check the battery or wiring and reconnect to Wi-Fi.
Enable Chime Pro in Doorbell Settings
Scroll down to “Device Settings” and tap “Chime Pro.” Toggle the switch to “On.” The app will automatically detect your Chime Pro if it’s on the same Wi-Fi network. If not, you may need to manually add it by scanning the QR code again.
Test the Sync
Press the button on your Ring Video Doorbell 2. You should hear the chime play through the Chime Pro. If not, check the volume settings and ensure both devices are online. You can also test motion alerts by walking in front of the doorbell—this should trigger a notification and chime if motion alerts are enabled.
Step 5: Final Checks and Optimization
Once everything is installed and synced, take a few minutes to optimize your setup for the best performance.
Check Wi-Fi Signal Strength
Open the Ring app and go to “Device Health” for both your doorbell and Chime Pro. Look for the Wi-Fi signal strength indicator. A strong signal (3–4 bars) ensures reliable alerts and video streaming. If the signal is weak, consider relocating the Chime Pro or adding a Wi-Fi extender.
Adjust Volume and Tone
Test different chime tones and volume levels to find what works best for your home. For example, a softer tone might be better at night, while a louder one ensures you hear it from the backyard.
Set Up Motion Zones (Optional)
In the Ring app, you can define motion zones to reduce false alerts. For instance, exclude areas like busy sidewalks or tree branches that might trigger motion detection unnecessarily.
Update Firmware
Ring regularly releases firmware updates to improve performance and security. The app will notify you when updates are available. Make sure both your doorbell and Chime Pro are updated to the latest version.
Troubleshooting Common Issues
Even with careful installation, you might run into a few hiccups. Here are solutions to the most common problems:
Chime Pro Doesn’t Ring
If your Chime Pro isn’t making sound when the doorbell is pressed:
- Check that it’s powered on and the outlet is working.
- Ensure it’s connected to the same Wi-Fi network as your doorbell.
- Verify that the volume is turned up and the correct tone is selected.
- Restart the Chime Pro by unplugging it for 10 seconds, then plugging it back in.
Poor Wi-Fi Connection
If the signal is weak or intermittent:
- Move the Chime Pro closer to your router.
- Avoid placing it near metal objects, microwaves, or cordless phones.
- Use the Ring app’s “Signal Strength” tool to test different locations.
- Consider upgrading to a mesh Wi-Fi system for whole-home coverage.
Doorbell and Chime Pro Not Syncing
If the devices aren’t communicating:
- Make sure both are logged into the same Ring account.
- Re-scan the QR code for the Chime Pro in the app.
- Reset the Chime Pro by holding the setup button for 20 seconds until the light flashes.
- Re-add the device through the app.
Nightlight Won’t Turn Off
The nightlight can be disabled in the app under “Device Settings.” If it remains on, try resetting the Chime Pro or updating its firmware.
Conclusion: Enjoy Your Smart Doorbell System
Congratulations! You’ve successfully installed your Ring Video Doorbell 2 Chime Pro and created a smarter, safer home. With loud, customizable chimes and improved Wi-Fi coverage, you’ll never miss a visitor, delivery, or unexpected guest again. The setup process is simple, and ongoing maintenance is minimal—just keep an eye on firmware updates and Wi-Fi strength.
Whether you’re home alone, working in the garage, or relaxing in the backyard, the Chime Pro ensures you’re always connected to your front door. Plus, the added peace of mind from motion alerts and two-way audio makes it a worthwhile investment. If you ever run into issues, the Ring support team and community forums are great resources. Now, sit back, relax, and enjoy the convenience of your new smart doorbell system.