Installing your Ring Video Doorbell 2nd Generation is easier than you think. This guide walks you through every step—from checking compatibility to final setup—so you can enjoy smart security in under an hour.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring meets Ring’s voltage requirements (16–24V AC) or use the included transformer if needed.
- Use the Ring app for setup: The official app guides you through mounting, Wi-Fi connection, and device activation seamlessly.
- Choose between wired or battery power: The 2nd Gen model supports both—wired for continuous power or rechargeable battery for flexibility.
- Secure mounting is crucial: Use the correct angle mount or wedge kit to optimize motion detection and video quality.
- Test after installation: Always verify live view, motion alerts, and two-way audio before finishing.
- Update firmware regularly: Keep your doorbell secure and functional with automatic or manual updates via the app.
- Enable privacy zones: Customize motion detection areas to avoid false alerts from busy streets or neighbors.
How to Install Ring Video Doorbell 2nd Generation
So, you’ve got your hands on the Ring Video Doorbell 2nd Generation—congratulations! This smart doorbell brings peace of mind with HD video, two-way talk, motion alerts, and night vision. Whether you’re upgrading from an old mechanical doorbell or installing one for the first time, this guide will walk you through the entire process, from unboxing to live streaming.
By the end of this guide, you’ll know exactly how to install your Ring Video Doorbell 2nd Gen, connect it to your home Wi-Fi, configure settings in the Ring app, and troubleshoot common issues. We’ll cover both wired and battery-powered setups, so no matter your home’s wiring situation, you’ll be covered.
Let’s get started!
What’s in the Box?
Visual guide about How to Install Ring Video Doorbell 2nd Generation
Image source: assets.aboutamazon.com
Before you begin, make sure you have all the components that come with your Ring Video Doorbell 2nd Generation. Here’s what should be included:
- Ring Video Doorbell (2nd Gen)
- Rechargeable battery pack (pre-installed)
- Mounting bracket (angled and flat options)
- Screws and wall anchors
- Wireless chime (optional, for indoor alert)
- Micro-USB charging cable
- Transformer (if purchased with wiring kit)
- Installation tools (screwdriver, level, drill bits)
- Quick start guide
If anything is missing, contact Ring support immediately. It’s also a good idea to download the Ring app on your smartphone before starting—available for both iOS and Android.
Step 1: Check Compatibility and Power Requirements
Not all homes are ready for a smart doorbell out of the box. Before you start drilling holes, you need to confirm your existing doorbell system is compatible.
Check Your Existing Wiring
The Ring Video Doorbell 2nd Gen can be powered in two ways:
– **Hardwired** (using existing doorbell wires)
– **Battery-powered** (using the included rechargeable battery)
If you plan to hardwire it, your current doorbell transformer must supply **16–24 volts AC** at **30–40 VA (volt-amperes)**. Most modern homes meet this requirement, but older homes may not.
To check:
- Turn off power at the circuit breaker.
- Remove your existing doorbell button.
- Use a multimeter to test the voltage across the two wires. If it reads between 16–24V AC, you’re good to go.
If the voltage is too low (under 16V), you’ll need to upgrade your transformer. Ring sells a compatible 16V 30VA transformer, or you can hire an electrician.
Battery vs. Wired: Which Should You Choose?
Battery-powered setup:
– Easier to install—no wiring needed.
– Ideal for renters or homes without existing doorbell wires.
– Requires recharging every 6–12 months (depending on usage).
Wired setup:
– Continuous power—no need to recharge.
– Enables advanced features like pre-roll video.
– Requires compatible wiring and transformer.
You can also use both! The Ring 2nd Gen supports hybrid mode: wired for power, with the battery as a backup during outages.
Step 2: Download and Set Up the Ring App
The Ring app is your control center for setup, live viewing, and managing alerts. It’s essential for installation.
Download the App
Go to the App Store (iOS) or Google Play Store (Android) and search for “Ring – Always Home.” Download and install it.
Create or Log In to Your Account
Open the app and either:
– Sign in with your existing Ring account, or
– Create a new account using your email and phone number.
You’ll need to verify your phone number via SMS.
Prepare for Setup
Once logged in:
- Tap the + icon in the top-right corner.
- Select “Set up a device.”
- Choose “Doorbells” and then “Video Doorbell (2nd Gen).”
The app will now guide you through the setup process. Keep your doorbell nearby—you’ll need to scan a QR code on the back of the device.
Step 3: Remove Your Old Doorbell (If Applicable)
If you’re replacing an existing doorbell, you’ll need to remove it first.
Turn Off Power
Safety first! Go to your home’s electrical panel and turn off the circuit that powers your doorbell. This is usually labeled “doorbell” or “chime,” but if not, turn off the main breaker to be safe.
Use a non-contact voltage tester on the wires to confirm power is off.
Remove the Old Button
Unscrew the old doorbell button from the wall. Gently pull it away to expose the two wires. Don’t cut them—just disconnect them from the terminals.
Label the wires (e.g., “Front” and “Transformer”) with tape so you know which is which later.
Prepare the Wires
Strip about 1/4 inch of insulation from the ends of the wires if needed. This ensures a solid connection with the new doorbell.
If your wires are too short or damaged, you may need to extend them or call an electrician.
Step 4: Choose the Right Mounting Bracket
The Ring 2nd Gen comes with two mounting brackets: a flat plate and an angled wedge. Choosing the right one ensures optimal camera angle and motion detection.
Flat Mounting Bracket
Use this if your doorbell is flush with the wall and you want a straight-on view. It’s ideal for most standard installations.
Angled (Wedge) Mounting Bracket
Use this if:
– Your doorbell is on a corner or angled wall.
– You want to tilt the camera downward for better coverage of your walkway.
– You’re mounting it higher than usual (e.g., above a porch).
The wedge comes in 5°, 10°, and 15° angles. Start with 10° and adjust if needed.
Optional: Corner Kit
If your doorbell is on a 90-degree corner, Ring sells a Corner Kit that lets you mount the bracket at an angle for full coverage.
Step 5: Install the Mounting Bracket
Now it’s time to attach the bracket to your wall.
Position the Bracket
Hold the bracket (flat or angled) against the wall where you want to install the doorbell. Use a level to ensure it’s straight.
Mark the screw holes with a pencil.
Drill Pilot Holes
Use a drill with a masonry bit (if drilling into brick or concrete) or a standard bit for wood or siding. Drill pilot holes at the marked spots.
Insert wall anchors if needed—especially for drywall or brick.
Secure the Bracket
Align the bracket with the holes and screw it into place using the provided screws. Make sure it’s tight and level.
Connect the Wires (For Hardwired Setup)
If you’re hardwiring:
- Thread the two doorbell wires through the center hole of the bracket.
- Loosen the terminal screws on the back of the Ring doorbell.
- Insert one wire into each terminal and tighten the screws. It doesn’t matter which wire goes where.
If you’re using battery power only, skip this step—the wires can be tucked into the wall.
Step 6: Attach the Ring Doorbell
With the bracket secure, it’s time to mount the doorbell.
Slide the Doorbell onto the Bracket
Align the doorbell with the bracket and slide it down until it clicks into place. You should hear a satisfying snap.
Secure with Security Screw
Use the included security screw and screwdriver to fasten the doorbell to the bracket. This prevents theft—no one can easily remove it without the tool.
Reconnect Power (For Hardwired Setup)
Go back to your circuit breaker and turn the power back on. The doorbell should light up, indicating it’s receiving power.
Step 7: Complete Setup in the Ring App
Now that the doorbell is physically installed, finish the setup in the app.
Scan the QR Code
In the Ring app, tap “Scan QR Code” and point your phone’s camera at the code on the back of the doorbell. The app will detect the device.
Connect to Wi-Fi
Follow the prompts to connect your doorbell to your home Wi-Fi network. You’ll need:
– Your Wi-Fi network name (SSID)
– Password
The Ring 2nd Gen supports 2.4 GHz networks only (not 5 GHz). Make sure your phone is connected to the same 2.4 GHz network during setup.
Name Your Doorbell
Give your doorbell a name, like “Front Door” or “Porch.” This helps if you have multiple Ring devices.
Test the Connection
The app will run a connectivity test. If successful, you’ll see a live video feed from your doorbell.
Enable Motion and Alert Settings
Customize your preferences:
– Motion sensitivity (low, medium, high)
– Motion zones (draw areas where you want alerts)
– Alert schedules (e.g., only during nighttime)
– Privacy zones (block out areas like neighbor’s yard)
Set Up Two-Way Talk
Test the microphone and speaker by tapping the talk button in the app. Speak and listen—adjust volume if needed.
Install the Chime (Optional)
If you included the wireless chime, plug it into an outlet inside your home. The app will guide you through pairing it with the doorbell.
Step 8: Final Checks and Optimization
Before you call it a day, run through these final steps.
Test Live View
Open the Ring app and tap your doorbell to view the live feed. Check for:
– Clear video quality
– Proper angle (no obstructions)
– Night vision (test at night or cover the lens)
Test Motion Alerts
Walk in front of the doorbell to trigger a motion alert. You should receive a notification on your phone within a few seconds.
Test Two-Way Audio
Have someone press the doorbell button (or simulate a press in the app). Answer the call and speak. Confirm audio is clear on both ends.
Adjust Angle if Needed
If the view isn’t right, you can:
– Loosen the security screw and adjust the doorbell slightly.
– Switch to a different wedge angle.
– Reposition the entire bracket.
Check Battery Level (If Using Battery)
In the app, go to Device Health to check battery percentage. If it’s low, recharge using the micro-USB cable.
Troubleshooting Common Issues
Even with careful installation, you might run into problems. Here’s how to fix the most common ones.
Doorbell Won’t Turn On
- Check power: Ensure the circuit breaker is on and wires are connected.
- Test voltage: Use a multimeter to confirm 16–24V AC at the terminals.
- Battery issue: If using battery, charge it fully before setup.
Wi-Fi Connection Fails
- Use 2.4 GHz network: The Ring 2nd Gen doesn’t support 5 GHz.
- Move closer to router: Weak signal can prevent pairing. Use a Wi-Fi extender if needed.
- Restart router and doorbell: Power cycle both devices and try again.
Blurry or Dark Video
- Clean the lens: Wipe with a microfiber cloth.
- Check lighting: Night vision works best in low light. Avoid pointing directly at bright lights.
- Adjust angle: Tilt the doorbell downward for better coverage.
Motion Alerts Not Working
- Check motion zones: Make sure the area is included in your detection zones.
- Adjust sensitivity: Increase sensitivity if alerts are missed.
- Update firmware: Go to Device Health > Firmware to check for updates.
Two-Way Audio Is Choppy
- Check internet speed: Ring recommends at least 2 Mbps upload speed.
- Reduce background noise: Speak clearly and avoid windy conditions.
- Re-pair the device: Remove and re-add the doorbell in the app.
Maintenance and Best Practices
To keep your Ring Video Doorbell 2nd Gen working smoothly:
- Clean the lens monthly: Dust and dirt can blur video.
- Check battery every 3–6 months: Recharge when below 20%.
- Update firmware regularly: Enable auto-updates in the app.
- Review event history: Check recordings weekly to ensure motion detection is working.
- Secure your account: Use two-factor authentication in the Ring app.
Conclusion
Installing your Ring Video Doorbell 2nd Generation is a straightforward process that can significantly enhance your home’s security. Whether you choose a wired or battery-powered setup, the key is careful planning—checking compatibility, using the right mounting bracket, and following the app-guided setup.
With HD video, real-time alerts, and two-way communication, your new doorbell keeps you connected to your home no matter where you are. And with regular maintenance, it will serve you well for years to come.
Now that you’re all set, enjoy the peace of mind that comes with knowing who’s at your door—even when you’re not home.