How to Change Battery Of.ring Doorbell - Doorbell Troubleshooting

Changing the battery of your Ring Doorbell is simple and takes just minutes. This guide walks you through every step—from removing the old battery to installing a new one—ensuring your smart doorbell stays powered and secure.

Key Takeaways

Know Your Model: Different Ring Doorbell models (like Ring Video Doorbell, Ring Doorbell 2, 3, 3 Plus, 4, and Pro) have slightly different battery setups. Always check your model before starting.
Use Genuine or Compatible Batteries: Ring recommends using their official rechargeable battery or certified third-party options to avoid damage or voiding your warranty.
Turn Off Power Safely: If your Ring Doorbell is hardwired, turn off the power at the breaker before removing the device to prevent electrical shock.
Handle the Battery Carefully: Avoid puncturing, bending, or exposing the lithium-ion battery to extreme temperatures during removal and installation.
Reconnect and Test: After replacing the battery, reattach the doorbell, reconnect to Wi-Fi if needed, and test motion and live view to ensure everything works.
Charge Regularly: To extend battery life, charge your Ring Doorbell battery every 3–6 months, depending on usage and climate.
Troubleshoot Common Issues: If the doorbell doesn’t power on after battery replacement, check connections, reset the device, or contact Ring Support.

How to Change Battery Of Ring Doorbell: A Complete Step-by-Step Guide

Is your Ring Doorbell acting up? Maybe it’s not responding, the light isn’t blinking, or you’re getting low battery alerts in the Ring app. Don’t worry—this is usually a sign that it’s time to change the battery. The good news? Changing the battery of a Ring Doorbell is quick, easy, and something you can do yourself in under 15 minutes.

Whether you have a Ring Video Doorbell, Ring Doorbell 2, 3, 3 Plus, 4, or even a Ring Doorbell Pro (which uses a removable battery pack), this guide will walk you through the entire process. We’ll cover everything from identifying your model to safely removing the old battery, installing a new one, and troubleshooting common issues. By the end, your smart doorbell will be back online and keeping your home secure.

In this guide, you’ll learn:

How to identify your Ring Doorbell model
What tools and supplies you’ll need
Step-by-step instructions for removing and replacing the battery
Safety tips to protect yourself and your device
How to test your doorbell after the battery change
Answers to frequently asked questions

Let’s get started!

Step 1: Identify Your Ring Doorbell Model

Before you begin, it’s important to know which Ring Doorbell you have. While the battery replacement process is similar across models, there are subtle differences in design and battery access. Here’s how to tell which model you own:

Visual guide about How to Change Battery Of.ring Doorbell

Image source: en-uk.ring.com

Check the Back of the Device

Remove your Ring Doorbell from the mounting bracket (we’ll cover how to do this safely in Step 3). On the back, you’ll find a label with the model number. Common models include:

Ring Video Doorbell (1st Gen): Uses a built-in rechargeable battery.
Ring Doorbell 2: Features a removable battery pack.
Ring Doorbell 3 / 3 Plus: Also uses a removable battery, but with a slightly updated design.
Ring Doorbell 4: Similar to the 3 Plus, with improved battery life.
Ring Doorbell Pro / Pro 2: Uses a proprietary battery pack that slides out from the bottom.

Use the Ring App

If you can’t remove the doorbell yet, open the Ring app on your phone. Go to Devices > select your doorbell > Device Health. The model name and number will be listed there. This is especially helpful if you’ve forgotten which model you purchased.

Look at the Shape and Color

Each model has a slightly different design. For example:

The Ring Doorbell 2 has a more rectangular shape with a visible battery compartment on the back.
The Ring Doorbell 3 and 4 are more rounded and compact.
The Ring Doorbell Pro is slimmer and designed to replace existing doorbell wiring.

Pro Tip: Take a photo of your doorbell before removing it. This can help you remember how it was mounted and make reinstallation easier.

Step 2: Gather Your Tools and Supplies

You don’t need a full toolbox to change the battery of your Ring Doorbell, but having the right items on hand will make the process smoother. Here’s what you’ll need:

Essential Tools

Phillips-head screwdriver: Most Ring Doorbells use small Phillips screws to secure the faceplate or battery compartment.
Ring Battery Charging Cable (USB): If you’re replacing a dead battery, you’ll need this to charge the new one before installation.
Replacement Battery: Purchase a genuine Ring rechargeable battery or a certified third-party option. Avoid cheap, uncertified batteries—they can damage your device or pose a fire risk.

Optional but Helpful

Soft cloth or microfiber towel: To clean the doorbell and mounting area.
Flashlight: If you’re working in a dimly lit entryway.
Step ladder: If your doorbell is mounted high up.
Gloves: To protect your hands, especially if you’re working in cold weather.

Safety First

If your Ring Doorbell is hardwired (connected to your home’s electrical system), turn off the power at the circuit breaker before removing the device. This prevents accidental shocks. Use a voltage tester to confirm the power is off if you’re unsure.

Important: Never attempt to change the battery while the device is still connected to live wires. Safety should always come first.

Step 3: Remove the Ring Doorbell from the Mounting Bracket

Now that you’ve identified your model and gathered your tools, it’s time to safely remove the doorbell from the wall.

For Battery-Powered Models (Doorbell 2, 3, 3 Plus, 4)

Locate the security screw at the bottom of the doorbell. This small screw prevents the device from being easily removed by thieves.
Use your Phillips-head screwdriver to loosen and remove the screw. Set it aside in a safe place—you’ll need it later.
Gently pull the doorbell away from the mounting bracket. It should slide out easily once the screw is removed.
If it feels stuck, wiggle it slightly from side to side while pulling. Avoid using excessive force.

For Hardwired Models (Ring Doorbell Pro / Pro 2)

Turn off the power at the breaker (as mentioned earlier).
Remove the two screws on the front faceplate using your screwdriver.
Carefully pull the doorbell away from the wall. You’ll see wires connected to the back.
Disconnect the wires by loosening the terminal screws or unclipping the connectors. Take a photo of the wiring before disconnecting to help with reinstallation.

For Ring Video Doorbell (1st Gen)

This model has a built-in battery, so you’ll need to remove the entire unit to access the charging port. Follow the same steps as the battery-powered models above.

Pro Tip: If your doorbell is mounted high, use a step ladder and have someone spot you for safety. Never stand on chairs or unstable surfaces.

Step 4: Remove the Old Battery

With the doorbell removed, you can now access the battery compartment. The process varies slightly depending on your model.

Battery-Powered Models (2, 3, 3 Plus, 4)

Flip the doorbell over to reveal the back.
You’ll see a rectangular battery compartment with a small latch or release button.
Press the latch or slide the release button to unlock the battery pack.
Gently pull the battery out. It should slide out smoothly.
Inspect the battery for any signs of damage—swelling, leakage, or corrosion. If you see any, do not reuse it. Dispose of it properly at an electronics recycling center.

Ring Doorbell Pro / Pro 2

Turn the doorbell upside down.
Locate the battery slot at the bottom.
Press the release tab and slide the battery pack out.
Handle the battery carefully—avoid touching the metal contacts.

Ring Video Doorbell (1st Gen)

This model doesn’t have a removable battery. Instead, you’ll need to charge the built-in battery using the USB cable. If the battery no longer holds a charge, you may need to contact Ring Support for a replacement unit or repair.

Safety Note: Lithium-ion batteries can be dangerous if mishandled. Never puncture, crush, or expose the battery to fire. If the battery is swollen or leaking, wear gloves and place it in a non-flammable container until you can recycle it.

Step 5: Install the New Battery

Now it’s time to install your new Ring Doorbell battery. Make sure it’s fully charged before installation—this ensures optimal performance from day one.

Charging the New Battery

Connect the new battery to the Ring charging cable (USB).
Plug the cable into a USB power adapter and wall outlet.
Charge for at least 4–6 hours, or until the LED indicator on the battery turns green (for Ring-branded batteries).
Unplug the battery once fully charged.

Pro Tip: Charge the battery indoors at room temperature. Extreme cold or heat can affect charging efficiency.

Inserting the Battery

Align the new battery with the compartment slot. The connectors should match up.
Slide the battery in until it clicks into place. You should feel it lock securely.
For battery-powered models, make sure the latch or release button engages properly.
Double-check that the battery is seated correctly—loose batteries can cause connection issues.

For Hardwired Models

If you have a Ring Doorbell Pro, the battery is used as a backup power source. Even if your doorbell is hardwired, it’s a good idea to keep a charged battery installed for power outages.

Important: Never force the battery into the compartment. If it doesn’t slide in easily, double-check the orientation and try again.

Step 6: Reattach the Doorbell to the Mounting Bracket

With the new battery installed, it’s time to put your Ring Doorbell back on the wall.

For Battery-Powered Models

Align the doorbell with the mounting bracket.
Slide it into place until it clicks.
Reinsert the security screw at the bottom and tighten it with your screwdriver.
Make sure the doorbell is level and secure.

For Hardwired Models

Reconnect the wires to the terminal screws or connectors. Refer to the photo you took earlier if needed.
Carefully push the doorbell back onto the mounting bracket.
Secure the faceplate with the two screws.
Turn the power back on at the breaker.

Pro Tip: After reattaching, gently tug on the doorbell to ensure it’s securely mounted. A loose doorbell can fall and get damaged.

Step 7: Test Your Ring Doorbell

Now that everything is back in place, it’s time to make sure your Ring Doorbell is working properly.

Check the LED Light

Press the doorbell button. The LED light should blink white, indicating it’s receiving power and connecting to Wi-Fi.

Open the Ring App

Launch the Ring app on your phone.
Go to Devices and select your doorbell.
Check the Device Health section. It should show “Online” and display the battery level.
Tap Live View to test the camera and audio.
Walk in front of the doorbell to test motion detection.

Troubleshoot Connection Issues

If the doorbell doesn’t connect:

Make sure your Wi-Fi signal is strong at the doorbell location.
Restart your router and the doorbell (remove and reinsert the battery).
Reconnect the doorbell in the app by going to Device Health > Reconnect to Wi-Fi.

Pro Tip: If you’re still having issues, try resetting the doorbell by holding the orange button (on the back) for 20 seconds until the light flashes.

Troubleshooting Common Issues

Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems:

Doorbell Won’t Power On

Check that the battery is fully charged and properly seated.
Ensure the security screw is tightened—some models won’t power on if the screw is loose.
Try a different battery if available.

Low Battery Alert After Replacement

This could mean the new battery wasn’t fully charged.
Recharge the battery for at least 6 hours.
If the issue persists, the battery may be defective—contact the seller or Ring Support.

Wi-Fi Connection Problems

Move your router closer or use a Wi-Fi extender.
Ensure your doorbell is within range of your network (typically up to 100 feet).
Update the Ring app and firmware.

Battery Drains Too Quickly

Reduce motion detection sensitivity in the app.
Limit live view usage.
Avoid installing the doorbell in direct sunlight, which can overheat the battery.

Doorbell Falls Off the Wall

Make sure the mounting bracket is securely screwed into the wall.
Use wall anchors if mounting on brick, concrete, or siding.
Double-check that the security screw is tightened.

Tips for Maintaining Your Ring Doorbell Battery

To get the most out of your Ring Doorbell and extend battery life, follow these best practices:

Charge regularly: Even if the battery isn’t dead, charge it every 3–6 months.
Avoid extreme temperatures: Don’t leave the doorbell in direct sunlight or freezing conditions for long periods.
Clean the lens and sensors: Use a soft cloth to wipe away dust and debris that can affect performance.
Update firmware: Keep your Ring app and device software up to date for optimal efficiency.
Use a solar charger (optional): Ring offers a Solar Charger accessory that keeps your battery topped up using sunlight.

Conclusion

Changing the battery of your Ring Doorbell is a simple task that anyone can do with the right guidance. By following this step-by-step guide, you’ve learned how to safely remove your doorbell, replace the battery, and ensure everything works perfectly afterward. Whether you have a battery-powered model or a hardwired one, the process is straightforward and takes less than 15 minutes.

Remember to always use genuine or certified batteries, handle the device with care, and test your doorbell after installation. Regular maintenance—like charging the battery and cleaning the lens—will keep your Ring Doorbell running smoothly for years to come.

Now that your smart doorbell is back online, you can enjoy peace of mind knowing your home is protected. If you ever run into issues, don’t hesitate to consult the Ring Support team or revisit this guide for troubleshooting tips.

Stay safe, stay connected, and happy ringing!