Changing your Ring Doorbell network is simple when you follow the right steps. This guide walks you through disconnecting from your old Wi-Fi and connecting to a new one, ensuring your doorbell stays secure and functional. Whether you’ve moved or upgraded your router, we’ve got you covered.
Key Takeaways
- Prepare your new network details: Have your Wi-Fi name (SSID) and password ready before starting the process.
- Use the Ring app for setup: The official Ring app is the only reliable way to change your doorbell’s network connection.
- Ensure strong signal strength: Place your doorbell within range of your router or use a Wi-Fi extender for better performance.
- Reconnect devices after network changes: If you’ve changed routers or ISPs, your Ring Doorbell must be reconnected to avoid disconnection.
- Reset if necessary: If the app fails to connect, a factory reset may be required to restore functionality.
- Test after setup: Always test motion detection and live view to confirm the network change was successful.
- Update firmware regularly: Keep your Ring Doorbell updated to avoid compatibility issues with new networks.
How to Change Ring Doorbell Network: A Complete Step-by-Step Guide
If you’ve recently moved, upgraded your internet plan, or simply changed your Wi-Fi network, you’ll need to update your Ring Doorbell to connect to the new network. Don’t worry—this process is straightforward and can be completed in under 15 minutes using the Ring app. Whether you have a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell Pro, or Ring Doorbell Elite, the steps are nearly identical.
In this guide, we’ll walk you through everything you need to know about changing your Ring Doorbell network. You’ll learn how to prepare, disconnect from the old network, connect to the new one, troubleshoot common issues, and ensure your device works perfectly afterward. By the end, your Ring Doorbell will be securely connected and ready to keep your home safe.
Why You Might Need to Change Your Ring Doorbell Network
There are several common reasons why you might need to change the network your Ring Doorbell is connected to:
- Moving to a new home: Your new house likely has a different Wi-Fi network, so your Ring Doorbell must be reconnected.
- Upgrading your router: New routers often come with different network names (SSIDs) or security settings.
- Changing internet providers: Switching from one ISP to another usually means a new network setup.
- Network performance issues: If your current Wi-Fi is slow or unreliable, connecting to a stronger network can improve video quality and responsiveness.
- Security concerns: If you suspect your network has been compromised, changing the network and reconnecting your devices is a smart move.
No matter the reason, changing your Ring Doorbell network is a necessary step to maintain functionality and security.
What You’ll Need Before You Start
Before beginning the network change process, make sure you have the following:
- Your new Wi-Fi network name (SSID) and password: Double-check for typos—this is the most common cause of connection failure.
- The Ring app installed on your smartphone or tablet: Available for free on iOS and Android.
- Your Ring account login credentials: You’ll need to sign in to access your device settings.
- A fully charged Ring Doorbell or access to its power source: Wired models should remain powered; battery models should be charged to at least 50%.
- A stable internet connection on your mobile device: Use the same network you plan to connect your doorbell to, or a strong cellular signal.
Having these items ready will help the process go smoothly and reduce the chance of errors.
Step 1: Open the Ring App and Access Device Settings
The first step in changing your Ring Doorbell network is to open the Ring app on your smartphone or tablet.
Launch the Ring App
Tap the Ring app icon to open it. If you’re not already signed in, enter your email and password to log into your Ring account.
Visual guide about How to Change Ring Doorbell Network
Image source: doorbellnest.com
Select Your Doorbell
On the home screen, you’ll see a list of your Ring devices. Tap on the doorbell you want to update. This will take you to the device’s live view or event history screen.
Go to Device Settings
In the top-right corner of the screen, tap the gear icon (⚙️) to open the device settings menu. This is where you’ll find all configuration options for your doorbell.
Navigate to Network Settings
Scroll down until you find the “Device Health” or “Network” section. Tap on “Wi-Fi Network” or “Change Wi-Fi Network” to begin the process.
At this point, the app will prompt you to confirm that you want to change the network. Tap “Continue” or “Yes” to proceed.
Step 2: Put Your Doorbell into Setup Mode
To connect your Ring Doorbell to a new network, it must be put into setup mode. This allows the device to scan for available Wi-Fi networks and receive new connection instructions.
Locate the Setup Button
Depending on your Ring Doorbell model, the setup button is located either on the back of the device or under the faceplate.
- Ring Doorbell (1st & 2nd Gen): Remove the faceplate and press the orange setup button on the back.
- Ring Doorbell 3 & 3 Plus: Remove the battery cover and press the setup button near the battery compartment.
- Ring Doorbell Pro & Pro 2: Press and hold the setup button on the side of the device for 5 seconds.
- Ring Doorbell Elite: This model is hardwired and uses a different method—follow the app’s on-screen instructions.
Press and Hold the Setup Button
Press and hold the setup button for about 5–10 seconds. You’ll know it’s working when the LED light on the front of the doorbell starts flashing white or blue.
Wait for the App to Detect the Device
Return to the Ring app. It should automatically detect that your doorbell is in setup mode. If it doesn’t, tap “Refresh” or “Scan Again.”
Once the app recognizes the device, you’ll be prompted to select your new Wi-Fi network.
Step 3: Select Your New Wi-Fi Network
Now it’s time to connect your Ring Doorbell to the new network.
Choose Your Network from the List
The app will display a list of available Wi-Fi networks in your area. Scroll through and tap on the name (SSID) of the network you want to connect to.
Tip: Make sure you’re selecting the correct network. If you have both 2.4GHz and 5GHz bands, choose the one that best suits your doorbell. Most Ring Doorbells work best on 2.4GHz due to better range and wall penetration.
Enter Your Wi-Fi Password
Carefully type in your Wi-Fi password. The app will show dots or asterisks as you type, so double-check for accuracy. Even a single wrong character can prevent connection.
Pro Tip: If you’re unsure about the password, check your router’s label or log into your router’s admin page to verify.
Confirm Network Selection
After entering the password, tap “Continue” or “Connect.” The app will send the network information to your doorbell.
At this point, your doorbell will attempt to connect to the new network. This may take 30 seconds to 2 minutes.
Step 4: Wait for Connection and Confirm Success
After submitting your network details, your Ring Doorbell will try to connect to the new Wi-Fi.
Watch for LED Indicators
The LED light on your doorbell will change colors to indicate the connection status:
- Flashing white or blue: Device is connecting.
- Solid green: Connection successful.
- Flashing red: Connection failed—check your password or signal strength.
Check the App for Confirmation
Return to the Ring app. If the connection is successful, you’ll see a confirmation message and your doorbell will appear online.
Test the Connection
Tap the live view button to see if the camera stream loads. Also, walk in front of the doorbell to test motion detection. If both work, your network change was successful.
If the connection fails, don’t panic—there are several troubleshooting steps you can take.
Step 5: Troubleshooting Common Network Change Issues
Sometimes, changing your Ring Doorbell network doesn’t go as planned. Here are solutions to the most common problems.
Issue 1: Doorbell Won’t Connect to New Network
Possible Causes: Incorrect password, weak signal, or network incompatibility.
- Double-check your password: Re-enter it carefully in the app.
- Move closer to the router: If your doorbell is far from the Wi-Fi source, signal strength may be too weak.
- Use a Wi-Fi extender: If your doorbell is outside the router’s range, a extender can boost the signal.
- Ensure 2.4GHz compatibility: Most Ring Doorbells only support 2.4GHz networks. If your router broadcasts both 2.4GHz and 5GHz under the same name, try separating them in your router settings.
Issue 2: App Doesn’t Detect Doorbell in Setup Mode
Possible Causes: Device not in setup mode, app glitch, or Bluetooth interference.
- Re-enter setup mode: Press the setup button again and wait for the LED to flash.
- Restart the app: Close and reopen the Ring app.
- Restart your phone: Sometimes a quick reboot resolves connectivity issues.
- Disable Bluetooth: Bluetooth can interfere with the setup process—turn it off temporarily.
Issue 3: Doorbell Connects but Has Poor Video Quality
Possible Causes: Weak signal, network congestion, or outdated firmware.
- Check signal strength in the app: Go to Device Health > Network to see the Wi-Fi signal percentage. Aim for 70% or higher.
- Reduce network traffic: Pause downloads or streaming on other devices.
- Update firmware: Go to Device Settings > Firmware to check for updates.
- Reposition the router or use a mesh network: Improve coverage with better hardware.
Issue 4: Doorbell Keeps Disconnecting
Possible Causes: Unstable network, power issues, or interference.
- Check power source: For battery models, ensure the battery is charged. For wired models, verify the transformer is providing adequate voltage (16–24V AC).
- Reset the network connection: Repeat the setup process.
- Factory reset the doorbell: As a last resort, perform a factory reset (see next section).
When to Perform a Factory Reset
If all else fails, a factory reset may be necessary. This erases all settings and returns the doorbell to its original state, allowing you to set it up as if it were new.
How to Factory Reset Your Ring Doorbell
- Ring Doorbell (1st & 2nd Gen): Press and hold the setup button for 20 seconds until the LED flashes red, then release.
- Ring Doorbell 3 & 3 Plus: Press and hold the setup button for 20 seconds until the LED turns off and back on.
- Ring Doorbell Pro & Pro 2: Press and hold the setup button for 20 seconds until the LED flashes red.
- Ring Doorbell Elite: Use the app to initiate a factory reset under Device Settings > General > Reset Device.
After resetting, follow the initial setup process again to connect to your new network.
Warning: A factory reset will remove all recordings and settings. Make sure you’ve backed up any important footage before proceeding.
Tips for a Smooth Network Change
To make the process as easy as possible, keep these tips in mind:
- Do it during the day: Better lighting helps with camera testing and reduces errors.
- Have a helper: One person can hold the doorbell while the other uses the app.
- Write down your password: Avoid typing errors by having the password visible.
- Update the app: Make sure you’re using the latest version of the Ring app.
- Check for app notifications: Ring sometimes sends alerts about network changes or updates.
How to Verify Your Doorbell Is Working Properly
After changing the network, it’s important to confirm everything is functioning correctly.
Test Live View
Open the Ring app and tap the live view button. The camera should load within 10–15 seconds. If it’s slow or fails to load, check your signal strength.
Test Motion Detection
Walk in front of the doorbell to trigger motion. You should receive a notification on your phone and see the event in the app’s timeline.
Check Device Health
Go to Device Health in the app. Look for:
- Wi-Fi signal strength (aim for 70% or higher)
- Battery level (if applicable)
- Firmware version (should be up to date)
- Connection status (should say “Online”)
Review Recent Events
Check the event history to ensure recordings are being saved properly. If you see gaps or missing footage, there may be a network or power issue.
Preventing Future Network Issues
Once your Ring Doorbell is connected to the new network, take steps to avoid future problems:
- Keep your router updated: Install firmware updates from your ISP or router manufacturer.
- Use a strong, unique Wi-Fi password: This prevents unauthorized access and network instability.
- Monitor signal strength: Use the Ring app’s Device Health feature regularly.
- Consider a dedicated IoT network: Some routers allow you to create a separate network for smart devices, reducing congestion.
- Schedule regular checkups: Every few months, verify that your doorbell is online and functioning.
Conclusion
Changing your Ring Doorbell network doesn’t have to be stressful. With the right preparation and a clear step-by-step approach, you can switch to a new Wi-Fi network quickly and confidently. Whether you’ve moved, upgraded your internet, or just want better performance, following this guide ensures your doorbell stays connected and secure.
Remember to gather your network details, use the Ring app, put your doorbell in setup mode, and test everything afterward. If you run into issues, don’t hesitate to troubleshoot or perform a factory reset. And once it’s working, keep an eye on signal strength and firmware updates to maintain optimal performance.
Your Ring Doorbell is a key part of your home security system—keeping it connected to a reliable network ensures you’re always protected. Now that you know how to change the network, you can adapt to any situation with ease.