Charging your Ring Pro Doorbell is simple when you follow the right steps. This guide walks you through removing the device, connecting it to power, and reattaching it securely—plus tips to extend battery life and fix common issues.
Key Takeaways
- Use the correct USB cable and power adapter: Always use the included USB cable and a compatible 5V/2A power adapter for safe and efficient charging.
- Remove the Ring Pro from the mounting bracket: You must detach the doorbell from the wall to access the micro-USB charging port.
- Charge for at least 4–6 hours: A full charge typically takes several hours, even if the battery indicator shows progress sooner.
- Check the LED light for charging status: A solid blue light means charging; blinking blue means fully charged.
- Reinstall securely after charging: Ensure the doorbell clicks into place and the security screw is tightened to prevent tampering.
- Monitor battery health in the Ring app: Use the app to track usage, receive low-battery alerts, and optimize settings to extend battery life.
- Troubleshoot charging issues promptly: If the device won’t charge, check the cable, adapter, USB port, and battery condition.
How to Charge Ring Pro Doorbell: A Complete Step-by-Step Guide
If you own a Ring Pro Doorbell, you know how convenient it is to see who’s at your door—even when you’re not home. But like any battery-powered smart device, it needs regular charging to keep working. Unlike wired doorbells, the Ring Pro runs on a rechargeable lithium-ion battery, which means you’ll need to charge it every few months depending on usage.
In this guide, we’ll walk you through how to charge your Ring Pro Doorbell the right way. Whether you’re a first-time user or just need a refresher, we’ve got you covered. You’ll learn how to safely remove the doorbell, connect it to power, monitor the charging process, and reinstall it without a hitch. We’ll also share tips to extend battery life and troubleshoot common charging problems.
By the end of this guide, you’ll be confident in maintaining your Ring Pro Doorbell so it’s always ready to protect your home.
What You’ll Need Before You Start
Before you begin charging your Ring Pro Doorbell, make sure you have the following items ready:
- The included micro-USB charging cable (or a high-quality replacement)
- A compatible 5V/2A USB power adapter (the one that came with your phone or tablet works well)
- A small Phillips-head screwdriver (for the security screw)
- A clean, dry cloth (to wipe the doorbell if needed)
- Access to a power outlet near your door (or an extension cord if necessary)
It’s also helpful to have your smartphone nearby with the Ring app installed. This lets you check the battery level and receive notifications once charging is complete.
Step 1: Check the Battery Level in the Ring App
Before you start the physical charging process, it’s smart to check how much battery your Ring Pro Doorbell has left. This helps you decide whether it needs a full charge or just a quick top-up.
Open the Ring App
Launch the Ring app on your smartphone or tablet. Make sure you’re logged into the account linked to your doorbell.
Navigate to Device Health
Tap on the three horizontal lines (menu) in the top-left corner, then select “Devices.” Choose your Ring Pro Doorbell from the list. Scroll down to the “Device Health” section.
View Battery Status
You’ll see a battery icon with a percentage. If it’s below 20%, it’s time to charge. Even if it’s higher, charging every 2–3 months is a good practice—especially if you get a lot of motion alerts or live in a cold climate (which can drain the battery faster).
Step 2: Remove the Ring Pro Doorbell from the Wall
Now that you know the battery is low, it’s time to take the doorbell off the wall. The Ring Pro is designed to be removable for charging, but you’ll need to follow a few steps carefully.
Locate the Security Screw
At the bottom of the doorbell, you’ll see a small security screw. This prevents the device from being easily stolen. Use your Phillips-head screwdriver to loosen and remove it. Keep the screw in a safe place—you’ll need it later.
Gently Lift the Doorbell
Once the screw is out, gently lift the front of the doorbell upward. It will pivot slightly and come free from the mounting bracket. Be careful not to pull too hard—there’s no wire connected, but you don’t want to drop it.
Set It Down Safely
Place the doorbell on a soft, clean surface—like a towel or table—to avoid scratching the lens or casing.
Step 3: Connect the Charging Cable
With the doorbell removed, you can now access the charging port.
Find the Micro-USB Port
On the back of the Ring Pro, near the bottom, you’ll see a small micro-USB port. It’s covered by a rubber flap to protect it from weather. Gently lift the flap to expose the port.
Plug in the USB Cable
Take your micro-USB cable and insert the small end into the port. Make sure it’s fully seated—don’t force it, but ensure it clicks in securely.
Connect to a Power Source
Plug the other end of the cable into your 5V/2A USB power adapter, then plug the adapter into a wall outlet. Avoid using low-power sources like laptop USB ports or cheap chargers—they may not provide enough current for a full charge.
Step 4: Monitor the Charging Process
Once connected, your Ring Pro Doorbell will begin charging. Here’s how to know it’s working.
Watch the LED Light
Look at the front of the doorbell. You’ll see a small LED light near the camera lens. When charging, it will glow a solid blue. If the light is off, the cable may not be connected properly, or the power source isn’t working.
Wait for a Full Charge
A full charge typically takes 4 to 6 hours. Even if the light turns off or starts blinking sooner, don’t unplug it right away. Lithium-ion batteries benefit from a complete charge cycle.
Check the Ring App (Optional)
If you want to monitor progress remotely, open the Ring app and go back to Device Health. The battery percentage will update periodically. However, the app may not show real-time charging status, so rely on the LED light for accuracy.
Step 5: Reinstall the Ring Pro Doorbell
Once the battery is fully charged, it’s time to put the doorbell back on the wall.
Disconnect the Cable
Unplug the USB cable from the doorbell and close the rubber flap over the charging port. This protects it from rain and dust.
Align with the Mounting Bracket
Hold the doorbell so the back aligns with the mounting bracket on the wall. The top hooks should slide into place first, then press the bottom gently until it clicks.
Secure with the Security Screw
Use your screwdriver to reinsert and tighten the security screw at the bottom. This ensures the doorbell stays in place and can’t be easily removed by someone else.
Test the Doorbell
Press the doorbell button to make sure it chimes and sends a notification to your phone. You can also open the Ring app to confirm the device is online and the battery level is high.
Tips to Extend Battery Life
Charging your Ring Pro Doorbell is only part of the equation. To reduce how often you need to charge it, follow these practical tips:
Adjust Motion Settings
Frequent motion alerts drain the battery. In the Ring app, go to “Motion Settings” and reduce the sensitivity or set motion zones to ignore areas like busy streets or trees.
Limit Live View Usage
Watching live video uses a lot of power. Only use it when necessary, and avoid leaving it on for long periods.
Enable Smart Alerts
Use features like “People Only Mode” to filter out non-human motion. This reduces unnecessary recordings and saves battery.
Keep It Clean
Dirt, snow, or ice on the lens or sensors can cause false alerts. Wipe the doorbell gently with a soft, dry cloth every few weeks.
Avoid Extreme Temperatures
Cold weather slows down battery performance. If you live in a cold climate, consider bringing the doorbell inside during winter storms or using a weatherproof cover.
Update Firmware Regularly
Ring releases updates that improve battery efficiency. Make sure your device is set to update automatically in the app.
Troubleshooting Common Charging Issues
Sometimes, your Ring Pro Doorbell might not charge as expected. Here’s how to fix the most common problems.
The Doorbell Won’t Charge
- Check the cable and adapter: Try a different USB cable or power adapter. Faulty accessories are a common cause.
- Inspect the charging port: Look for dirt, lint, or damage. Use a toothpick or compressed air to clean it gently.
- Test the outlet: Plug another device into the same outlet to confirm it’s working.
- Try a different location: If you’re using an extension cord or power strip, plug directly into the wall.
The LED Light Doesn’t Turn On
- This could mean the battery is completely dead. Leave it plugged in for at least 30 minutes before checking again.
- If the light still doesn’t come on, the battery may be faulty. Contact Ring support for a replacement.
The Battery Drains Too Fast
- Review your motion and alert settings. Too many recordings will drain the battery quickly.
- Check for firmware updates. Outdated software can cause inefficiencies.
- If the battery is over a year old, it may be losing capacity. Consider replacing it through Ring’s warranty program.
The Doorbell Won’t Stay Charged
- This could indicate a defective battery. Ring Pro batteries are designed to last 1–2 years with normal use.
- Contact Ring customer support. They may offer a free replacement if the device is under warranty.
When to Replace the Battery
Even with the best care, rechargeable batteries don’t last forever. Here are signs it’s time to replace your Ring Pro battery:
- The doorbell dies quickly after a full charge
- It won’t hold a charge at all
- You notice swelling or damage to the battery (rare, but possible)
- The device is over 18–24 months old and performance has declined
Ring offers battery replacement services for a fee, or you can purchase a new battery directly from their website. Always use genuine Ring parts to avoid damage or voiding your warranty.
Final Thoughts
Charging your Ring Pro Doorbell is a simple but essential task to keep your smart home security system running smoothly. By following the steps in this guide—checking the battery, removing the device, charging it properly, and reinstalling it securely—you’ll ensure your doorbell stays powered and ready to protect your home.
Remember, regular maintenance goes a long way. Adjust your settings to reduce battery drain, keep the device clean, and monitor its health through the Ring app. And if you run into issues, don’t hesitate to troubleshoot or reach out to Ring support.
With a little care, your Ring Pro Doorbell will provide reliable service for years to come.