This guide walks you through how to add a person to Ring Doorbell so multiple users can receive alerts and view live video. Whether you’re sharing access with family, roommates, or trusted neighbors, we’ll show you the simple steps using the Ring app.
Key Takeaways
- Multiple users can access one Ring Doorbell: You can invite family members, roommates, or trusted individuals to view live feeds and receive motion alerts.
- Use the Ring app to send invitations: The process is done entirely through the Ring mobile app—no need for physical access to the device.
- Guests can have limited or full access: Choose whether invited users can view live video, receive alerts, or manage device settings.
- Email invitations are required: Each person must have a valid email address linked to a Ring account to accept the invite.
- Revoke access anytime: You can remove someone’s access instantly from the app if needed.
- Works with all Ring Doorbell models: Whether you have a Ring Video Doorbell, Ring Doorbell Pro, or Ring Doorbell Elite, the process is the same.
- Ensure strong Wi-Fi for best performance: A stable internet connection helps invited users receive alerts and stream video smoothly.
How to Add a Person to Ring Doorbell: A Complete Step-by-Step Guide
So, you’ve installed your Ring Doorbell, and it’s working great—motion alerts pop up, you can see who’s at the door, and everything feels secure. But now, you want to share access with someone else. Maybe your spouse, a roommate, or a trusted neighbor who helps watch the house when you’re away. The good news? It’s easy to add a person to Ring Doorbell and give them access to live video, motion alerts, and more.
In this guide, we’ll walk you through the entire process—from sending an invitation to managing user permissions. Whether you’re new to Ring or just need a refresher, we’ve got you covered. By the end, you’ll know exactly how to share your Ring Doorbell with others safely and efficiently.
Let’s get started.
Why Share Access to Your Ring Doorbell?
Visual guide about How to Add a Person to Ring Doorbell
Image source: storables.com
Before we dive into the steps, let’s talk about why you might want to add a person to Ring Doorbell. Security isn’t a solo mission—sometimes, it takes a team.
Imagine you’re on vacation, and your Ring Doorbell detects motion at 2 a.m. You’re asleep, but your partner is awake and sees the alert. They can check the live feed, talk to the visitor, or even trigger a siren if needed. That’s peace of mind.
Or maybe you have a dog walker who comes by regularly. You can give them temporary access so they can see when they arrive and confirm they’re at the right house. No more guessing.
Sharing access also helps in emergencies. If a family member is home alone and someone suspicious approaches, they can respond quickly using the Ring app.
The key is control. You decide who gets access and what they can do. And if something changes—like someone moving out—you can remove them instantly.
What You’ll Need Before You Start
Before you begin adding someone to your Ring Doorbell, make sure you have the following:
- A Ring Doorbell installed and connected: Your device should be properly set up and linked to your Ring account.
- The Ring mobile app: Download it from the App Store (iOS) or Google Play (Android) if you haven’t already.
- Your login credentials: You’ll need to be signed in to your Ring account.
- The email address of the person you want to invite: They must have a valid email to create or log in to a Ring account.
- A stable internet connection: Both your phone and the Ring device should be connected to Wi-Fi.
Once you’ve confirmed these, you’re ready to proceed.
Step 1: Open the Ring App and Log In
The first step to add a person to Ring Doorbell is opening the Ring app on your smartphone or tablet.
Launch the App
Tap the Ring app icon on your home screen. It’s usually a white “R” on a black background.
Sign In to Your Account
If you’re not already logged in, enter your email and password. If you’ve enabled two-factor authentication (which we highly recommend), you’ll also need to enter the verification code sent to your phone.
Verify Device Connection
Once logged in, you should see your Ring Doorbell listed on the home screen. Tap on it to make sure it’s online and working. You should see a live preview or the last recorded event.
If your device isn’t showing up, check your Wi-Fi connection or restart the app. A green dot next to the device name means it’s online.
Step 2: Navigate to Device Settings
Now that you’re in the app and your device is connected, it’s time to access the settings where you can invite others.
Tap on Your Doorbell
From the home screen, tap on the image or name of your Ring Doorbell. This opens the live view or event history.
Open the Gear Icon
Look for the gear icon (⚙️) in the top-right corner of the screen. Tap it to open the device settings menu.
Select “Shared Users”
Scroll down until you find the “Shared Users” option. Tap on it. This is where you’ll manage who has access to your doorbell.
Step 3: Send an Invitation
This is the core step—sending an invite to the person you want to add.
Tap “Add Shared User”
Inside the Shared Users menu, tap the “Add Shared User” button. A new screen will appear.
Enter the Email Address
Type in the email address of the person you want to invite. Make sure it’s correct—this is how they’ll receive the invitation.
Choose Access Level
Ring gives you two options for access:
- Live View Only: The person can see live video and recorded events but can’t change settings or receive motion alerts.
- Full Access: The person can view live video, receive alerts, adjust motion zones, and manage some settings (but not remove the device or change Wi-Fi).
For most people, “Full Access” is the best choice—it allows them to respond to alerts and use the doorbell fully.
Send the Invitation
Tap “Send Invitation.” The app will confirm that the invite has been sent.
Step 4: The Invited Person Accepts the Invitation
Now it’s up to the other person to accept the invite. Here’s what they need to do:
Check Their Email
The invited person will receive an email from Ring with the subject line: “You’ve been invited to share a Ring device.”
Open the Email and Click the Link
They should click the “Accept Invitation” button in the email. This will take them to the Ring website or prompt them to open the Ring app.
Create or Log In to a Ring Account
If they don’t already have a Ring account, they’ll need to create one using the same email address. They’ll enter their name, create a password, and verify their email.
If they already have a Ring account, they just log in.
Confirm Access
Once logged in, they’ll see your doorbell listed under “Shared Devices.” They can now view live video, receive alerts, and use the features you’ve allowed.
Step 5: Verify the Person Has Access
After the invitation is accepted, it’s a good idea to double-check that everything is working.
Ask Them to Open the Ring App
Have the invited person open their Ring app and look for your doorbell under “Shared Devices.”
Test a Live View
Ask them to tap on the doorbell and start a live video stream. If it works, they have access.
Test a Motion Alert (Optional)
You can walk in front of the doorbell to trigger a motion alert. They should receive a notification on their phone.
If everything works, congratulations—you’ve successfully added a person to Ring Doorbell!
Managing Shared Users: Editing or Removing Access
What if you want to change someone’s access or remove them entirely? It’s simple.
Go Back to Shared Users
Open the Ring app, go to your doorbell, tap the gear icon, and select “Shared Users.”
Edit Permissions
Tap on the person’s name. You can change their access level from “Full Access” to “Live View Only” or vice versa.
Remove a User
To remove someone, tap on their name and select “Remove User.” Confirm the action. They will immediately lose access to your doorbell.
This is useful if someone moves out, you no longer trust them, or you just want to clean up your shared users list.
Troubleshooting Common Issues
Even with the best setup, things can go wrong. Here are some common problems and how to fix them.
Invitation Not Received
If the person doesn’t get the email:
- Check the spam or junk folder.
- Make sure you entered the correct email address.
- Resend the invitation from the Shared Users menu.
Can’t Accept the Invitation
If the link doesn’t work:
- Ensure they’re using the same email you invited.
- Try opening the link in a different browser or the Ring app.
- Ask them to update the Ring app to the latest version.
No Live Video or Alerts
If the invited person can’t see live video:
- Check that your doorbell is online (green dot in the app).
- Verify their access level—“Live View Only” won’t send alerts.
- Restart the Ring app on their phone.
- Ensure both devices have a strong Wi-Fi signal.
App Crashes or Freezes
If the app is unstable:
- Close and reopen the app.
- Restart your phone.
- Update the Ring app from the App Store or Google Play.
Wi-Fi Connection Issues
A weak signal can prevent smooth streaming:
- Move your router closer to the doorbell.
- Use a Wi-Fi extender or mesh network.
- Check for interference from other devices.
Tips for Safe and Effective Sharing
Sharing access is convenient, but it’s important to do it safely.
Only Invite Trusted People
Think carefully before adding someone. Once they have access, they can see who comes and goes at your home.
Use Temporary Access for Visitors
For dog walkers, house sitters, or repair workers, consider giving access only for a short time. You can remove them afterward.
Enable Two-Factor Authentication
Protect your account (and your shared users) by enabling two-factor authentication in the Ring app under Account Settings.
Regularly Review Shared Users
Every few months, check your Shared Users list and remove anyone who no longer needs access.
Communicate Expectations
Let the person know what you expect—when to respond to alerts, whether they can talk through the doorbell, etc.
Does This Work with All Ring Doorbell Models?
Yes! The process to add a person to Ring Doorbell is the same across all models, including:
- Ring Video Doorbell (1st, 2nd, 3rd Gen)
- Ring Video Doorbell Pro
- Ring Video Doorbell Pro 2
- Ring Video Doorbell Elite
- Ring Video Doorbell Wired
- Ring Video Doorbell Battery
The app interface is consistent, so no matter which model you have, the steps remain the same.
Can You Add Multiple People?
Absolutely. You can add as many people as you want—there’s no official limit. Just repeat the invitation process for each person.
This is great for families, roommates, or shared properties. Each person gets their own login and can use the app independently.
What If the Person Doesn’t Have a Smartphone?
Unfortunately, the Ring app is required to access the doorbell. If the person doesn’t have a smartphone or tablet, they won’t be able to view live video or receive alerts.
However, you can still share recordings by sending them clips manually through the app. Or, consider getting them a low-cost tablet just for Ring access.
Conclusion
Adding a person to your Ring Doorbell is a simple but powerful way to enhance your home security. Whether you’re sharing access with family, roommates, or trusted helpers, the process is quick, secure, and fully manageable from the Ring app.
By following this guide, you’ve learned how to:
- Send invitations via the Ring app
- Set access levels for shared users
- Troubleshoot common issues
- Manage and remove users as needed
Remember, sharing access doesn’t mean giving up control. You’re in charge of who sees what and when. With the right settings and a little communication, your Ring Doorbell can become a team effort—keeping your home safe, together.
So go ahead, invite that person, and enjoy the peace of mind that comes with shared security.