This guide walks you through how to add another person on Ring Doorbell using the Ring app. Whether you’re sharing access with family, roommates, or trusted neighbors, you’ll learn how to grant permissions, manage users, and keep your smart doorbell secure.
Key Takeaways
- Only the Ring account owner can add users: You must be the primary account holder to invite others to access your Ring Doorbell.
- Use the Ring app to send invitations: Adding someone is done entirely through the Ring mobile app—no website or email needed.
- Choose permission levels wisely: You can assign “Owner,” “Shared User,” or “Guest” roles with different access rights.
- Shared users get live view and motion alerts: They can see live video, receive notifications, and talk through the doorbell.
- Guests have limited access: Guest users can only view live video during scheduled times you set.
- Revoke access anytime: Remove users instantly if they no longer need access to your Ring device.
- Troubleshoot common issues: Fix problems like failed invitations or missing notifications with simple steps.
How to Add Another Person on Ring Doorbell: A Complete Guide
So, you’ve got your Ring Doorbell set up and working perfectly. It’s catching motion, sending alerts, and letting you talk to visitors from anywhere. But now, you want to add another person on Ring Doorbell—maybe your partner, a roommate, or a trusted neighbor who helps watch the house. The good news? It’s easy, secure, and takes just a few minutes.
In this guide, we’ll walk you through every step of adding someone to your Ring Doorbell. You’ll learn how to send invitations, choose the right permission level, manage users, and even remove access when needed. We’ll also cover common issues and how to fix them. Whether you’re new to Ring or just need a refresher, this guide has you covered.
By the end, you’ll know exactly how to add another person on Ring Doorbell—and keep your home security system running smoothly for everyone who needs access.
Why Share Access to Your Ring Doorbell?
Before we dive into the steps, let’s talk about why you might want to share access in the first place. Ring Doorbells are designed for convenience and security, but they’re even better when multiple people can use them.
For example:
– Your spouse or partner can answer the door when you’re not home.
– A roommate can monitor packages and visitors.
– A trusted neighbor can keep an eye on your house while you’re on vacation.
– A caregiver or family member can check in on elderly relatives.
Sharing access doesn’t mean giving up control. As the account owner, you decide who gets in—and what they can do. You can limit their permissions, remove them anytime, and still receive all your own alerts.
So whether you’re building a smart home ecosystem or just want peace of mind, adding another person on Ring Doorbell is a smart move.
What You’ll Need Before You Start
Before you begin, make sure you have the following:
- A Ring account: You must be the primary account owner. Only owners can add users.
- The Ring app installed: Available for iOS and Android. Make sure it’s updated to the latest version.
- Your Ring Doorbell set up: The device should be connected and working properly.
- The email address of the person you want to add: They’ll need a Ring account (or will be prompted to create one).
- A stable internet connection: Both your phone and the Ring device should be online.
Once you’ve got these ready, you’re all set to start.
Step 1: Open the Ring App
The first step to add another person on Ring Doorbell is opening the Ring app on your smartphone or tablet.
Launch the App
Tap the Ring app icon on your home screen. If you’re not already logged in, enter your email and password to sign in.
Visual guide about How to Add Another Person on Ring Doorbell
Image source: surveillanceguides.com
Ensure You’re on the Dashboard
Once logged in, you should see the main dashboard. This shows your devices, recent activity, and quick access buttons. If you have multiple Ring devices (like a doorbell and a security camera), make sure you’re viewing the one you want to share.
Check Your Internet Connection
If the app is slow or not loading, check your Wi-Fi or mobile data. A weak connection can cause issues when sending invitations.
Step 2: Go to Device Settings
Now that you’re in the app, it’s time to navigate to the settings for your Ring Doorbell.
Select Your Doorbell
On the dashboard, tap on the image or name of your Ring Doorbell. This will open the live view or recent activity screen.
Tap the Gear Icon
In the top-right corner of the screen, you’ll see a gear (⚙️) icon. Tap it to open the device settings menu.
Look for “Shared Users” or “People”
Scroll down until you find a section labeled “Shared Users,” “People,” or “User Management.” This is where you’ll manage who has access to your doorbell.
Step 3: Send an Invitation
This is the core step—sending an invitation to the person you want to add.
Tap “Add Person” or “Invite User”
Inside the “Shared Users” section, look for a button that says “Add Person,” “Invite User,” or “Share Access.” Tap it to start the process.
Enter Their Email Address
A form will appear asking for the email address of the person you want to invite. Type it in carefully—this is where the invitation will be sent.
Choose a Permission Level
Ring offers three main permission levels:
- Owner: Full control. Can add/remove users, change settings, and access all features. Only one owner per device.
- Shared User: Can view live video, receive motion and ring alerts, talk through the doorbell, and view event history. Cannot change settings or add other users.
- Guest: Limited access. Can only view live video during scheduled times you set. Great for temporary access, like a house sitter.
For most people, “Shared User” is the best choice. It gives full functionality without risking accidental changes.
Tap “Send Invitation”
Once you’ve entered the email and selected the role, tap “Send Invitation.” The person will receive an email with a link to accept.
Step 4: The Recipient Accepts the Invitation
Now it’s up to the other person to accept the invite.
They Receive an Email
The person you invited will get an email from Ring with the subject line “You’ve been invited to share a Ring device.”
They Click the Link
The email contains a link. When they click it, they’ll be taken to the Ring website or prompted to open the Ring app.
Sign In or Create an Account
If they already have a Ring account, they’ll sign in. If not, they’ll be asked to create one using the same email address.
Accept the Invitation
Once logged in, they’ll see a prompt to accept the invitation. After accepting, the Ring Doorbell will appear in their app under “Shared Devices.”
Test the Access
They can now open the Ring app, tap on the shared doorbell, and test features like live view, two-way talk, and motion alerts—depending on their permission level.
Step 5: Manage Shared Users
After someone accepts the invitation, you can manage their access at any time.
View Current Users
Go back to the “Shared Users” section in your device settings. You’ll see a list of everyone who has access, along with their role (Owner, Shared User, or Guest).
Change Permissions
Tap on a user’s name to edit their permissions. You can upgrade them from Guest to Shared User, or downgrade if needed.
Remove a User
If someone no longer needs access, tap “Remove” or “Revoke Access.” They’ll lose all permissions immediately, and the device will disappear from their app.
Set Guest Time Limits
For Guest users, you can set specific times when they can view live video. For example, allow access only between 9 AM and 5 PM on weekdays.
Practical Tips for Sharing Access
Here are some real-world tips to make sharing your Ring Doorbell smoother:
Use Shared Users for Family and Roommates
If you live with someone full-time, make them a Shared User. They’ll get all the alerts and can respond to visitors just like you.
Use Guests for Temporary Access
For house sitters, dog walkers, or repair technicians, use the Guest role. Set a time window so they can only check in when needed.
Communicate About Alerts
Let shared users know they’ll receive motion and ring alerts. This avoids confusion when multiple people get notifications.
Keep Your Account Secure
Never share your login details. Always use the invitation system so you can revoke access if needed.
Update the App Regularly
Ring frequently releases updates that improve sharing features. Keep your app updated to avoid bugs.
Troubleshooting Common Issues
Even with the best setup, things can go wrong. Here’s how to fix the most common problems when trying to add another person on Ring Doorbell.
Invitation Not Received
Problem: The person didn’t get the email.
Solution: Check the spam or junk folder. If it’s not there, resend the invitation. Make sure you entered the correct email address.
Link Expired
Problem: The invitation link says it’s expired.
Solution: Ring invitations expire after 7 days. Simply send a new one from the app.
User Can’t See the Device
Problem: The person accepted the invite but the doorbell doesn’t appear in their app.
Solution: Have them close and reopen the Ring app. If that doesn’t work, log out and back in. Also, ensure they’re using the same email address.
No Live View or Alerts
Problem: The shared user can see the device but can’t view live video or get alerts.
Solution: Check their permission level. Guests can’t receive alerts. Upgrade them to Shared User if needed. Also, verify their phone’s notification settings allow Ring alerts.
App Crashes or Freezes
Problem: The Ring app crashes when trying to add a user.
Solution: Update the app from the App Store or Google Play. If the issue persists, restart your phone and try again.
Device Offline
Problem: The doorbell shows as offline when trying to share.
Solution: Make sure your Ring Doorbell is connected to Wi-Fi. Check the power source (battery or wired) and restart the device if needed.
Security and Privacy Considerations
Sharing access is convenient, but it’s important to think about security.
Only Share with Trusted People
Anyone with access can see who comes to your door. Only invite people you trust completely.
Monitor Activity
You can view event history to see when shared users viewed live video or responded to alerts. This helps keep everyone accountable.
Use Two-Factor Authentication
Enable two-factor authentication (2FA) on your Ring account. This adds an extra layer of security, even if someone gets your password.
Revoke Access Promptly
If someone moves out or no longer needs access, remove them right away. Don’t wait.
Advanced Features: Ring Protect and Shared Access
If you have a Ring Protect plan, shared users can also access recorded videos—depending on their role.
Shared Users Can View Recordings
With Ring Protect, Shared Users can watch past events, download clips, and share videos—just like the owner.
Guests Cannot View Recordings
Guest users are limited to live view only. They can’t access the event history or saved videos.
Manage Subscription Access
Only the account owner pays for Ring Protect. Shared users get the benefits at no extra cost.
Can You Add Multiple People?
Yes! You can add as many people as you want to your Ring Doorbell.
No Limit on Shared Users
Ring doesn’t specify a hard limit, but in practice, you can add dozens of Shared Users. Each gets their own alerts and access.
Guests Are Also Unlimited
You can create multiple Guest accounts with different time schedules. Perfect for rotating house sitters or delivery personnel.
Manage Them All in One Place
All users appear in the “Shared Users” section. You can edit or remove any of them with a few taps.
What Happens If You Change Your Phone?
If you get a new phone or switch devices, your shared access settings stay intact.
Log In to the New Device
Download the Ring app on your new phone and log in with your account credentials.
Shared Users Remain
All invitations and permissions are stored in the cloud. Your shared users will still have access—no need to re-invite them.
Update App and Settings
Make sure the new app is updated, and check that notifications are enabled.
Conclusion
Adding another person to your Ring Doorbell is a simple but powerful way to enhance your home security. Whether you’re sharing access with family, roommates, or temporary helpers, the process is quick, secure, and fully manageable from the Ring app.
You now know exactly how to add another person on Ring Doorbell—from sending invitations and choosing roles to managing users and troubleshooting issues. With the right permissions, everyone can stay informed and respond to visitors, while you maintain full control.
Remember to use Shared Users for regular access and Guests for temporary needs. Keep your app updated, monitor activity, and revoke access when necessary. And if you run into problems, the troubleshooting tips in this guide will help you get back on track.
By sharing your Ring Doorbell wisely, you’re not just adding convenience—you’re building a smarter, safer home for everyone.