How to Add Another Phone to Ring Doorbell

Adding another phone to your Ring Doorbell lets family members or trusted neighbors get alerts and answer the door remotely. This guide walks you through the simple process using the Ring app, whether you’re sharing access with a partner, roommate, or caregiver.

Key Takeaways

• Multiple users can access one Ring Doorbell: You can invite family members, roommates, or caregivers to receive notifications and view live video feeds.
• Use the Ring app to manage shared access: The primary account holder controls who gets added and what permissions they have.
• Guest users need their own Ring account: Each person must sign up for a free Ring account to be added as a shared user.
• Real-time alerts sync across devices: Once added, all authorized phones will receive motion and doorbell press notifications instantly.
• You can revoke access anytime: Remove users easily through the app if someone no longer needs access.
• Works with all Ring Doorbell models: This process applies to Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell 4, Ring Doorbell Pro, and Ring Doorbell Elite.
• Strong Wi-Fi improves performance: Ensure your doorbell and phones are on a stable network to avoid lag or missed alerts.

How to Add Another Phone to Ring Doorbell

If you’ve ever missed a package delivery because you weren’t home—or wished your partner could see who’s at the door while you’re stuck in a meeting—you’re not alone. That’s where sharing access to your Ring Doorbell comes in handy. Whether you live with family, roommates, or want to give a trusted neighbor peace of mind, adding another phone to your Ring Doorbell ensures everyone stays connected and informed.

In this guide, we’ll walk you through the simple steps to add another phone to your Ring Doorbell. You’ll learn how to invite users, manage permissions, troubleshoot common issues, and keep your smart doorbell working smoothly for everyone in your household. No tech degree required—just your smartphone and a few minutes of your time.

Let’s get started!

Why Share Access to Your Ring Doorbell?

Before diving into the how-to, it’s worth understanding why sharing your Ring Doorbell is such a smart move. Modern smart doorbells aren’t just for security—they’re tools for convenience, communication, and peace of mind.

Imagine your teenager comes home from school and rings the doorbell. You’re in the middle of a Zoom call, but your spouse sees the alert on their phone and lets them in remotely. Or maybe a delivery driver leaves a package, and your roommate gets notified instantly so they can bring it inside before it rains. These small moments add up to a safer, more connected home.

Sharing access also helps in emergencies. If you’re traveling and someone rings your doorbell, a family member can check who it is and even speak to them through the two-way audio feature. It’s like having a digital doorman—available 24/7.

Plus, with Ring’s cloud-based system, all authorized users see the same live feed and receive the same alerts. There’s no delay, no confusion—just real-time updates across all devices.

What You’ll Need Before You Start

Adding another phone to your Ring Doorbell is quick and easy, but you’ll need a few things ready:

• A Ring Doorbell already set up and connected to Wi-Fi: Make sure your doorbell is installed, powered, and linked to your Ring account.
• The Ring app installed on your phone: Available for free on iOS and Android. This is where you’ll manage users.
• The phone you want to add: The person receiving access must have a smartphone with the Ring app installed.
• A free Ring account for the new user: Each person needs their own Ring account—you can’t share login credentials.
• Your Wi-Fi network name and password: While not always required, it’s good to have on hand in case the new user needs to reconnect.

Once you’ve confirmed these items, you’re ready to begin.

Step-by-Step: How to Add Another Phone to Ring Doorbell

Now for the main event—adding another phone to your Ring Doorbell. Follow these steps carefully, and you’ll have shared access up and running in under five minutes.

Step 1: Open the Ring App on Your Phone

Start by launching the Ring app on the phone that’s currently linked to your doorbell—this is usually the primary account holder’s device. Make sure you’re logged into your Ring account.

Once the app opens, you’ll see your dashboard with live views, recent events, and device status. Look for the three-line menu icon (often called the “hamburger menu”) in the top-left corner and tap it.

Step 2: Select “Devices”

From the menu, tap on Devices. This will show you a list of all Ring products connected to your account—cameras, doorbells, alarms, etc.

Find your Ring Doorbell in the list and tap on it to open its settings.

Step 3: Go to “Device Sharing”

Inside your doorbell’s settings, scroll down until you see the Device Sharing option. Tap on it.

This is where you manage who has access to your doorbell. You’ll see a list of current users (if any) and an option to invite new ones.

Step 4: Tap “Add Person”

Tap the Add Person button. You’ll be prompted to enter the email address associated with the Ring account of the person you want to invite.

Make sure you have their correct email—this is how Ring sends the invitation.

Step 5: Choose Permissions

Before sending the invite, you’ll choose what level of access to grant. Ring offers two main permission levels:

• Viewer: Can view live video, see recorded events, and receive notifications. Cannot change settings or delete recordings.
• Shared User: Can do everything a Viewer can, plus answer the doorbell, speak through two-way audio, and view event history. Still cannot change device settings.

For most people, Shared User is the best choice—it gives full functionality without risking accidental changes to your setup.

Select the appropriate permission level and tap Send Invitation.

Step 6: The Invited Person Accepts the Invitation

The person you invited will receive an email with a link to accept the invitation. They must:

1. Open the email on their smartphone.
2. Tap the link, which will open the Ring app (or prompt them to download it).
3. Log in to their Ring account (or create one if they don’t have one).
4. Accept the invitation.

Once accepted, their phone will automatically sync with your Ring Doorbell. They’ll start receiving motion and doorbell press alerts within seconds.

Step 7: Confirm Access on Your End

Back in your Ring app, go to Device Sharing again. You should now see the new user listed under “Shared Users.”

You can tap on their name to change permissions or remove access at any time.

And that’s it! The new phone is now connected to your Ring Doorbell.

Tips for a Smooth Setup

While the process is straightforward, a few best practices can help avoid hiccups:

• Double-check the email address: A typo means the invite won’t go through. Ask the person to confirm their Ring account email before sending.
• Ensure the new user has the latest Ring app: Outdated versions may not support sharing features. Have them update via the App Store or Google Play.
• Use a strong Wi-Fi signal: Weak connectivity can delay alerts or prevent the app from syncing. Place your router closer to the doorbell or use a Wi-Fi extender if needed.
• Test the connection: After setup, have the new user press the doorbell or walk in front of it to confirm they receive alerts.
• Explain the features: Show them how to answer the door, view recordings, and adjust notification settings so they feel confident using it.

Troubleshooting Common Issues

Even with the best setup, sometimes things don’t go as planned. Here are solutions to the most common problems when adding another phone to Ring Doorbell.

Issue 1: The Invitation Email Isn’t Received

If the invited person doesn’t get the email:

• Check the spam or junk folder.
• Confirm the email address was entered correctly.
• Resend the invitation from the Ring app.
• Ask the person to check if they have email filters blocking messages from Ring.

Sometimes, corporate or school email accounts block automated messages. In that case, use a personal email address.

Issue 2: The App Says “User Already Has Access”

This means the person is already linked to your doorbell—either as a shared user or through another device. Check the Device Sharing list to confirm. If they’re already there, no action is needed.

Issue 3: Notifications Aren’t Coming Through

If the new user isn’t getting alerts:

• Open the Ring app and go to Settings > Device Settings > [Doorbell Name] > Motion Settings.
• Ensure motion and doorbell alerts are enabled.
• Check the phone’s notification settings—make sure Ring is allowed to send alerts.
• Restart the phone and reopen the app.

Also, verify that the user hasn’t accidentally muted notifications for the app.

Issue 4: Live View Won’t Load

If the live feed is blank or buffering:

• Check Wi-Fi strength at the doorbell location.
• Restart the doorbell by removing it from the mount and reattaching it (for battery models) or turning off the power for 10 seconds (for wired models).
• Update the Ring app to the latest version.
• Try viewing from a different network (e.g., switch from Wi-Fi to mobile data) to rule out network issues.

Issue 5: Can’t Remove a User

If you’re trying to remove someone but the option is grayed out:

• Make sure you’re the primary account holder—only the owner can remove users.
• Log out and back into the Ring app.
• Try removing the user from a different device (e.g., tablet instead of phone).

If all else fails, contact Ring Support through the app.

Managing Shared Users Over Time

Once you’ve added someone, it’s important to manage access responsibly. People move out, relationships change, and security needs evolve.

Here’s how to stay in control:

• Review shared users monthly: Go to Device Sharing and check who has access. Remove anyone who no longer needs it.
• Adjust permissions as needed: If a teenager grows up and moves out, you might downgrade their access from Shared User to Viewer.
• Use nicknames for clarity: In the Ring app, you can assign names like “Mom” or “Roommate” to make it easier to identify users.
• Enable two-factor authentication: Protect your account (and shared access) by turning on 2FA in the Ring app under Settings > Account Settings > Two-Factor Authentication.

Remember: You’re the gatekeeper. Only share access with people you trust.

Advanced Tips for Power Users

If you’re managing a large household or using Ring for business (like a small office), here are some pro tips:

• Create a family group: Use Ring’s “Household” feature to group devices and users together. This makes managing multiple doorbells or cameras easier.
• Set up custom motion zones: Reduce false alerts by defining areas where motion should trigger notifications. This helps all users avoid unnecessary interruptions.
• Use Alexa integration: If you have an Echo device, link your Ring account to Alexa so shared users can say, “Alexa, show me the front door” to view the live feed on a screen.
• Enable Smart Alerts: In the Ring app, turn on Smart Alerts to filter out people, packages, or vehicles. This reduces noise and ensures important alerts stand out.

These features enhance the experience for everyone with access.

Privacy and Security Considerations

Sharing your doorbell is convenient, but it also raises privacy questions. Here’s how to stay secure:

• Only share with trusted individuals: Avoid giving access to coworkers, distant relatives, or neighbors unless absolutely necessary.
• Disable audio recording if needed: In the app, you can turn off two-way audio for specific users if you’re concerned about eavesdropping.
• Monitor event history: Regularly check who viewed recordings and when. Unusual activity could signal unauthorized access.
• Log out unused devices: If someone logs into your account on a shared tablet or phone, make sure they log out when done.

Ring uses encryption to protect your data, but your habits matter just as much.

Conclusion

Adding another phone to your Ring Doorbell is a simple yet powerful way to keep your home connected and secure. Whether you’re sharing access with a spouse, teenager, or trusted neighbor, the process takes just a few taps in the Ring app.

By following this guide, you’ve learned how to invite users, set permissions, troubleshoot issues, and manage access over time. You’ve also discovered tips to enhance performance and protect your privacy.

Remember: The goal isn’t just to add another phone—it’s to create a smarter, safer home where everyone stays informed and in control. With Ring, you’re not just answering the door. You’re building a network of awareness.

So go ahead—send that invitation. Let your family see who’s knocking. Let your roommate grab that package. And rest easy knowing your doorbell is working for everyone, not just you.

Welcome to the future of home security.