Adding your Eufy doorbell to a second phone is simple and secure. This guide walks you through the entire process—from app setup to sharing access—so multiple family members can stay connected. No technical skills needed—just follow our easy steps.
Key Takeaways
- Use the Eufy Security app: Both phones must have the official Eufy Security app installed to add and manage the doorbell.
- Share access via Family Sharing: The primary account holder can invite others using their email or phone number.
- Ensure same Wi-Fi network during setup: Both devices should ideally be on the same network for smoother pairing.
- Check app and firmware updates: Always use the latest version of the app and doorbell firmware to avoid compatibility issues.
- Grant appropriate permissions: Choose between “Admin” or “Viewer” access when sharing to control what the second user can do.
- Troubleshoot connection problems: If the doorbell doesn’t appear, restart the app, check Wi-Fi, or reset the device if needed.
- Multiple users supported: Eufy allows up to 10 family members to access the same doorbell, perfect for households.
Introduction: Why Add Your Eufy Doorbell to a Second Phone?
So you’ve installed your Eufy doorbell and it’s working great—motion alerts, crisp video, two-way talk—everything’s perfect. But what if your partner, roommate, or teenager also wants to see who’s at the door? Or maybe you’re traveling and want your spouse to monitor the front entrance while you’re away? That’s where adding your Eufy doorbell to a second phone comes in.
The good news? It’s not only possible—it’s surprisingly easy. Eufy Security is designed with families and shared households in mind, allowing multiple users to access the same device securely. Whether you’re setting it up for a family member, a trusted neighbor, or even a babysitter, this guide will walk you through every step.
In this comprehensive how-to guide, you’ll learn exactly how to add your Eufy doorbell to a second phone, whether it’s an iPhone or Android. We’ll cover app setup, sharing permissions, troubleshooting common issues, and best practices to keep your smart doorbell running smoothly for everyone. No jargon, no confusion—just clear, step-by-step instructions you can follow in under 15 minutes.
By the end of this guide, you’ll be able to confidently share access to your Eufy doorbell, so no one misses a delivery, visitor, or unexpected alert again.
What You’ll Need Before You Start
Visual guide about How to Add Eufy Doorbell to a Second Phone
Image source: au.eufy.com
Before diving into the setup process, make sure you have everything ready. A smooth installation starts with proper preparation.
1. The Primary Account (Admin Access)
Only the person who originally set up the Eufy doorbell—the primary account holder—can invite others. If you’re not the admin, ask the current admin to follow these steps or grant you access first.
2. A Second Phone with the Eufy Security App
The second user must download the official Eufy Security app from the Apple App Store (for iPhone) or Google Play Store (for Android). Make sure it’s the latest version to avoid compatibility issues.
3. Stable Wi-Fi Connection
Both phones should be connected to the same Wi-Fi network during the initial setup. This helps ensure smooth communication between the app and the doorbell.
Tip:
If you’re setting this up remotely (e.g., you’re at work and your partner is at home), you can still share access—just make sure the second phone has internet access and the app installed.
4. Email or Phone Number of the Second User
You’ll need the email address or phone number associated with the second user’s Eufy account. If they don’t have one, they’ll need to create a free Eufy account first.
5. Updated Firmware on Your Doorbell
Outdated firmware can cause connection problems. Open the Eufy app, go to your doorbell settings, and check for updates. If an update is available, install it before proceeding.
Step 1: Install the Eufy Security App on the Second Phone
The first step is making sure the second user has the right app installed.
Download the App
Open the App Store (iPhone) or Google Play Store (Android) on the second phone. Search for “Eufy Security” and download the official app by Eufy Security.
Create or Log In to an Eufy Account
If the second user doesn’t already have an Eufy account, they’ll need to create one:
- Open the app and tap “Sign Up.”
- Enter their email address or phone number.
- Create a strong password.
- Verify their email or phone number via the confirmation link or code sent by Eufy.
Note:
Each user must have their own Eufy account. You cannot share login credentials—this is for security and privacy.
Log In to the App
Once the account is created, log in using the new credentials. The app will open to the home screen, which may be empty if no devices are linked yet.
Step 2: Share Access from the Primary Phone
Now it’s time for the primary account holder to invite the second user.
Open the Eufy Security App on the Primary Phone
Launch the app and make sure you’re logged into the admin account—the one that originally set up the doorbell.
Go to Device Settings
Tap on your Eufy doorbell from the home screen. This will open the live view. Now, tap the gear icon (⚙️) in the top-right corner to access settings.
Select “Family Sharing” or “Share Device”
Scroll down and look for an option labeled “Family Sharing,” “Share Device,” or “Invite Member.” Tap it.
Enter the Second User’s Information
You’ll be prompted to enter the email address or phone number of the person you want to invite. Make sure it matches the one they used to create their Eufy account.
Choose Access Level
Eufy allows you to set different permission levels:
- Admin: Full control—can view live feed, receive alerts, change settings, add/remove users, and delete the device.
- Viewer: Limited access—can view live feed and recordings, but cannot change settings or invite others.
Recommendation:
For most families, “Viewer” is sufficient for spouses, teens, or roommates. Reserve “Admin” for trusted individuals who need full control.
Send the Invitation
Tap “Send” or “Invite.” The second user will receive a notification in the Eufy app and possibly an email.
Step 3: Accept the Invitation on the Second Phone
Now the second user needs to accept the invitation to complete the setup.
Open the Eufy Security App
The second user should open the app on their phone. If they’re logged in, they’ll see a notification or banner at the top of the screen saying “You’ve been invited to share a device.”
Tap “Accept” or “View Invitation”
Tap the notification to open the invitation details. It will show the device name (e.g., “Front Doorbell”) and the admin’s name.
Confirm Access Level
The app will display the permission level (Admin or Viewer). Review it, then tap “Accept” to confirm.
Device Appears in the App
Once accepted, the Eufy doorbell will appear in the second user’s device list. They can now view live footage, receive motion alerts, and use two-way talk—depending on their access level.
Tip:
If the invitation doesn’t appear, ask the admin to resend it. Sometimes notifications get delayed.
Step 4: Test the Connection and Features
After setup, it’s important to test everything to ensure it’s working correctly.
Check Live View
On the second phone, tap the doorbell to open the live feed. You should see a clear video stream within a few seconds.
Test Motion Alerts
Walk in front of the doorbell to trigger a motion detection. The second phone should receive a push notification within 10–15 seconds.
Try Two-Way Talk
Tap the microphone icon and speak. The person at the door should hear you, and you should hear them. This confirms audio is working both ways.
Review Recorded Events
Go to the “Events” or “Recordings” tab and check if past motion events are visible. This confirms cloud or local storage access.
Note:
If using local storage (e.g., HomeBase), both users can access recordings as long as they’re on the same network or have remote access enabled.
Troubleshooting Common Issues
Even with careful setup, sometimes things don’t go as planned. Here’s how to fix the most common problems.
Issue 1: Invitation Not Received
If the second user doesn’t see the invitation:
- Check that the email or phone number entered matches their Eufy account.
- Ask them to check their spam/junk folder for the email.
- Have the admin resend the invitation from the “Family Sharing” section.
- Ensure both phones have internet access.
Issue 2: Doorbell Doesn’t Appear After Accepting
If the device doesn’t show up:
- Close and reopen the Eufy app on the second phone.
- Log out and log back into the Eufy account.
- Restart the phone.
- Check if the doorbell is online in the admin’s app.
Issue 3: Poor Video Quality or Lag
If the live feed is slow or blurry:
- Ensure both phones have a strong Wi-Fi signal.
- Move closer to the router or use a Wi-Fi extender.
- Reduce the video quality in the app settings (e.g., switch from HD to Standard).
- Check if the doorbell’s firmware is up to date.
Issue 4: No Motion Alerts on Second Phone
If alerts aren’t coming through:
- Open the app and go to the doorbell settings.
- Tap “Notifications” and ensure “Motion Alerts” are enabled.
- Check the phone’s notification settings—make sure Eufy Security is allowed to send alerts.
- On iPhone: Go to Settings > Notifications > Eufy Security > Allow Notifications.
- On Android: Go to Settings > Apps > Eufy Security > Notifications > Enable.
Issue 5: Two-Way Talk Not Working
If you can’t hear or be heard:
- Check that the microphone and speaker icons are not muted.
- Ensure the doorbell’s volume is turned up in the app settings.
- Test in a quiet environment—background noise can interfere.
- Restart the doorbell by turning off power for 10 seconds and turning it back on.
Best Practices for Managing Multiple Users
Now that your Eufy doorbell is shared, here are some tips to keep everything running smoothly.
1. Use Descriptive Names for Users
When inviting members, consider adding a note like “Sarah – Spouse” or “Jake – Teen” so you know who has access.
2. Regularly Review Access
Periodically check who has access to your doorbell. If someone moves out or no longer needs access, remove them from the Family Sharing list.
3. Keep Firmware Updated
Updates often include security patches and performance improvements. Enable auto-updates if available, or check monthly.
4. Use Strong Passwords
Encourage all users to use unique, strong passwords for their Eufy accounts. Avoid sharing passwords—use Family Sharing instead.
5. Enable Two-Factor Authentication (2FA)
For added security, turn on 2FA in the Eufy app settings. This requires a code from your phone when logging in from a new device.
6. Set Up Geofencing (Optional)
Some Eufy models support geofencing, which can automatically arm/disarm the doorbell based on your location. This is useful if multiple people come and go frequently.
Can You Add More Than Two Phones?
Absolutely! Eufy supports up to 10 family members per device. That means your entire household—parents, kids, grandparents, or even a trusted neighbor—can have access.
To add more users, simply repeat the sharing process from the primary phone. Each new user needs their own Eufy account and must accept the invitation.
Pro Tip:
If you’re managing a large household, consider creating a group chat or family calendar to coordinate who’s home and when, so everyone knows who to expect at the door.
Privacy and Security Considerations
Sharing access to your doorbell is convenient, but it’s important to think about privacy.
Who Can See What?
All users with access can view live footage and recorded events. If someone has “Admin” access, they can also change settings, view your HomeBase recordings, and even remove the device.
Limit Access When Needed
If you’re going on vacation and want to temporarily restrict access, you can remove a user and re-add them later. Or, switch their role from “Admin” to “Viewer.”
Monitor Activity
The admin can see when other users view the live feed or access recordings (depending on the model). This helps keep track of who’s using the system.
Disable Remote Access (If Needed)
If you’re concerned about privacy, you can disable remote access in the doorbell settings. This means users can only view the feed when connected to the home Wi-Fi.
Conclusion: Stay Connected, Stay Secure
Adding your Eufy doorbell to a second phone is a smart move for any household. It ensures that no one misses important visitors, deliveries, or security alerts—whether they’re in the kitchen, at work, or on vacation.
With the Eufy Security app’s Family Sharing feature, the process is secure, simple, and scalable. In just a few minutes, you can grant access to family members, roommates, or trusted friends, all while maintaining control over permissions and privacy.
Remember to keep your app and firmware updated, test the connection after setup, and follow best practices for security. And if you run into any issues, the troubleshooting tips in this guide will help you get back on track quickly.
Now that you know how to add Eufy doorbell to a second phone, you can enjoy the peace of mind that comes with shared awareness and smarter home security. Welcome to the future of connected living—where everyone stays in the loop, no matter where they are.