Adding a protection plan to your Ring Doorbell ensures your device stays covered against damage, theft, and more. This guide walks you through every step to enroll in Ring Protect, so you can enjoy reliable security with added peace of mind.
Key Takeaways
- Ring Protect is essential for video recording and device coverage: Without a plan, your Ring Doorbell won’t save videos or offer extended warranties.
- Two plan options are available: Ring Protect Basic covers one device, while Ring Protect Plus covers all Ring devices at your location.
- You can add a protection plan anytime: Even if you skipped it during setup, you can enroll later via the Ring app.
- Plans auto-renew monthly or annually: Choose the billing cycle that fits your budget and preferences.
- Device replacement is included: If your doorbell is damaged or stolen, Ring may replace it at no extra cost under certain conditions.
- Easy cancellation process: You can cancel your plan anytime through the app without long-term contracts.
- Customer support is available: Ring offers help via chat, phone, and community forums if you run into issues.
How to Add Protection Plan to Ring Doorbell
So you’ve installed your Ring Doorbell—great job! Now, you’re probably wondering: “Do I really need a protection plan?” The short answer is yes—especially if you want to get the most out of your smart doorbell. Without a Ring Protect plan, your device won’t record videos, send motion alerts with clips, or offer extended warranty coverage. In this comprehensive guide, we’ll walk you through exactly how to add a protection plan to your Ring Doorbell, whether you’re setting it up for the first time or adding coverage later.
By the end of this article, you’ll know how to choose the right plan, enroll via the Ring app, manage your subscription, and troubleshoot common issues. We’ll also explain what’s covered, how billing works, and why a protection plan is a smart investment for your home security. Let’s get started!
What Is a Ring Protection Plan?
Visual guide about How to Add Protection Plan to Ring Doorbell
Image source: hellotech.com
Before we dive into the steps, let’s clarify what a Ring Protect plan actually does. Think of it as insurance and cloud storage combined. When you subscribe to Ring Protect, you gain access to video recording, motion alerts with video clips, and extended warranty coverage for your device.
There are two main types of plans:
- Ring Protect Basic: Covers a single Ring device (like one doorbell or camera). It includes video recording, motion alerts, and device replacement if damaged or stolen.
- Ring Protect Plus: Covers all Ring devices at one location. This is ideal if you have multiple Ring products—like a doorbell, indoor camera, and spotlight cam. It includes everything in Basic, plus extended warranty and 10% off select Ring devices.
Both plans offer cloud storage for up to 180 days of video history, so you can review past events anytime. Without a plan, your Ring Doorbell will still detect motion and let you see live video, but it won’t save recordings or send video alerts.
Why You Should Add a Protection Plan
You might be thinking, “Can’t I just use my doorbell without paying extra?” Technically, yes—but you’ll miss out on key features. Here’s why adding a protection plan is worth it:
- Video Evidence: If someone rings your doorbell or triggers motion, you’ll have a recorded clip to review. This is crucial for identifying visitors, deliveries, or suspicious activity.
- Peace of Mind: If your doorbell is damaged by weather, vandalism, or theft, Ring may replace it at no cost (terms apply).
- Smart Alerts: Get notified with a video clip when motion is detected, so you know exactly what’s happening at your door.
- Extended Warranty: Ring Protect extends your device’s warranty beyond the standard one year.
- Family Sharing: Share access with family members so everyone can view recordings and receive alerts.
In short, a protection plan turns your Ring Doorbell from a basic intercom into a full-featured security system.
Step-by-Step: How to Add Protection Plan to Ring Doorbell
Adding a protection plan is simple and can be done in just a few minutes using the Ring app. Whether you’re setting up your doorbell for the first time or adding coverage later, follow these steps.
Step 1: Open the Ring App
First, make sure you have the Ring app installed on your smartphone or tablet. It’s available for free on the Apple App Store and Google Play Store. Open the app and log in with your Ring account.
If you don’t have an account yet, tap “Create Account” and follow the prompts. You’ll need to provide an email address, create a password, and verify your email.
Step 2: Select Your Doorbell
Once you’re logged in, you’ll see a dashboard with all your Ring devices. Tap on the doorbell you want to add a protection plan to. If you only have one device, it should appear front and center.
If you don’t see your doorbell, make sure it’s properly installed and connected to Wi-Fi. You may need to go through the setup process first.
Step 3: Go to Device Settings
After selecting your doorbell, tap the gear icon (⚙️) in the top-right corner to access the device settings. This will open a menu with options like Motion Settings, Chime Settings, and Device Health.
Step 4: Find the Protection Plan Option
Scroll down until you see a section labeled “Protection Plan” or “Ring Protect.” Tap on it. If you haven’t added a plan yet, you’ll see a message like “No Plan Active” or “Add Ring Protect.”
Step 5: Choose Your Plan
You’ll now see two options: Ring Protect Basic and Ring Protect Plus. Here’s how to decide:
- Choose Basic if: You only have one Ring device or only want coverage for your doorbell.
- Choose Plus if: You have multiple Ring devices (like cameras, alarms, or sensors) or plan to add more in the future.
Tap the plan you want to learn more. You’ll see details about pricing, features, and coverage.
Step 6: Review Pricing and Billing
Ring Protect Basic costs $3.99 per month or $39.99 per year. Ring Protect Plus costs $10 per month or $100 per year. Annual plans offer a small discount compared to monthly billing.
Both plans auto-renew, so you won’t lose coverage unexpectedly. You can cancel anytime through the app.
Step 7: Enter Payment Information
Tap “Subscribe” or “Add Plan.” You’ll be prompted to enter your payment details. Ring accepts major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.
Make sure your billing address matches the one on file with your payment method to avoid issues.
Step 8: Confirm Your Subscription
After entering your payment info, review your plan details and tap “Confirm” or “Subscribe.” You’ll receive a confirmation email, and your plan will activate immediately.
Your doorbell will now start recording videos and sending motion alerts with clips.
How to Add Protection Plan During Initial Setup
If you’re setting up your Ring Doorbell for the first time, you’ll have the option to add a protection plan during the installation process. Here’s how:
Step 1: Follow the Setup Wizard
When you first open the Ring app and add a new device, the app will guide you through setup. This includes connecting to Wi-Fi, mounting the doorbell, and testing the chime.
Step 2: Choose “Add Ring Protect” When Prompted
Near the end of setup, the app will ask if you’d like to add a Ring Protect plan. Tap “Add Plan” to continue.
Step 3: Select Your Plan and Complete Payment
Follow the same steps as above: choose Basic or Plus, enter payment info, and confirm. Your plan will activate right away.
Tip: If you skip this step during setup, don’t worry—you can always add a plan later using the method described earlier.
How to Manage Your Ring Protect Plan
Once your plan is active, you can manage it anytime through the Ring app. Here’s how:
View Your Plan Details
Go to the Ring app, tap the menu (☰), then select “Account” > “Subscriptions.” You’ll see your active plan, billing date, and renewal options.
Change Your Plan
Want to switch from Basic to Plus? Tap “Change Plan” and select the new option. Your billing will adjust accordingly.
Cancel Your Plan
To cancel, go to “Subscriptions,” tap your plan, and select “Cancel Subscription.” You’ll continue to have access until the end of your current billing period.
Note: Cancelling stops auto-renewal but doesn’t refund unused time.
Update Payment Method
If your card expires or you want to switch to PayPal, go to “Payment Methods” in your account settings and add or update your info.
What’s Covered Under Ring Protect?
Understanding your coverage helps you get the most from your plan. Here’s what’s included:
- Video Recording: All motion and doorbell events are saved to the cloud for up to 180 days.
- Motion Alerts with Video: Get notifications with a short video clip when motion is detected.
- Extended Warranty: Your device is covered beyond the standard one-year warranty.
- Device Replacement: If your doorbell is damaged or stolen, Ring may replace it at no cost (subject to terms and conditions).
- 10% Off Ring Devices (Plus only): Save on future purchases of select Ring products.
- Family Sharing: Invite up to 5 people to view recordings and receive alerts.
Keep in mind that device replacement isn’t guaranteed. Ring evaluates each case based on the cause of damage and whether the device was used as intended.
Troubleshooting Common Issues
Even with a protection plan, you might run into problems. Here are some common issues and how to fix them.
Issue: Can’t Add Protection Plan
If the “Add Plan” button is grayed out or you get an error:
- Check your internet connection.
- Make sure your Ring app is updated to the latest version.
- Log out and back into your Ring account.
- Try using a different payment method.
If the problem persists, contact Ring Support.
Issue: Videos Not Saving
If your doorbell detects motion but doesn’t save recordings:
- Confirm your plan is active (check “Subscriptions” in the app).
- Ensure your doorbell is online (check Device Health).
- Verify motion zones are set correctly.
- Restart your doorbell by removing and reinserting the battery (or turning off power for hardwired models).
Issue: Billing Problems
If you’re charged incorrectly or your payment fails:
- Update your payment method in the app.
- Check for pending transactions with your bank.
- Contact Ring Support for billing disputes.
Issue: Device Not Covered After Damage
If your doorbell is damaged and Ring denies replacement:
- Review the terms of your plan—accidental damage and theft are covered, but misuse may not be.
- Provide photos and a description of the incident.
- Contact Ring Support to appeal the decision.
Tips for Getting the Most Out of Your Protection Plan
Now that your plan is active, here are some tips to maximize its value:
- Set Up Motion Zones: Customize which areas trigger alerts to reduce false notifications.
- Invite Family Members: Share access so everyone in your household can stay informed.
- Review Recordings Regularly: Check your video history weekly to catch anything unusual.
- Use the Ring App on Multiple Devices: Install the app on your phone, tablet, and smartwatch for easy access.
- Keep Your App Updated: New features and bug fixes are released regularly.
Is Ring Protect Worth It?
Let’s be honest—no one likes paying monthly fees. But when it comes to home security, a small investment can make a big difference. For less than the cost of a coffee per week, Ring Protect gives you video evidence, device protection, and peace of mind.
If you live in an area with frequent package theft, suspicious activity, or just want to keep an eye on your home while you’re away, the plan is absolutely worth it. Even if you only use it once to identify a delivery person or catch a trespasser, it pays for itself.
Final Thoughts
Adding a protection plan to your Ring Doorbell is a simple but important step in building a smart, secure home. Whether you choose Ring Protect Basic or Plus, you’ll gain access to video recording, motion alerts, and device coverage that enhance your doorbell’s functionality.
The process takes just a few minutes in the Ring app, and you can manage your plan anytime. Plus, with flexible billing and easy cancellation, there’s little risk in trying it out.
So don’t wait—protect your investment and your peace of mind today. Follow the steps in this guide, add your protection plan, and enjoy the full benefits of your Ring Doorbell.