This guide walks you through the simple process of adding a second phone to your Eufy doorbell, so multiple family members or trusted users can receive alerts and view live footage. Whether you’re setting up shared access for a partner, roommate, or caregiver, we’ll show you how to do it safely and efficiently using the Eufy Security app.
Key Takeaways
- Multiple users can access your Eufy doorbell: You can invite family members or trusted individuals to view live feeds and receive motion alerts on their own devices.
- Use the Eufy Security app for setup: All sharing and permissions are managed directly within the app—no need for third-party tools.
- Guest access is customizable: You control what each user can see and do, including live viewing, playback, and notification settings.
- Two-factor authentication enhances security: Always enable 2FA when sharing access to protect your home data.
- Same Wi-Fi network isn’t required: Users can access the doorbell remotely from anywhere with an internet connection.
- Troubleshooting is simple: Common issues like failed invites or login problems can usually be fixed with a few quick steps.
- Regular updates improve performance: Keep your Eufy app and doorbell firmware updated for the best experience.
How to Add Second Phone to Eufy Doorbell
So, you’ve installed your Eufy doorbell, and it’s working great—motion alerts pop up on your phone, you can see who’s at the door, and everything feels secure. But now, your partner, roommate, or maybe a trusted neighbor wants access too. No problem! Eufy makes it easy to add a second phone to your Eufy doorbell so multiple people can stay in the loop.
In this complete guide, we’ll walk you through every step of sharing access to your Eufy doorbell. Whether you’re setting this up for the first time or troubleshooting a failed invite, we’ve got you covered. You’ll learn how to invite users, manage permissions, and keep your smart home secure—all without needing technical expertise.
By the end of this guide, you’ll be able to confidently share your Eufy doorbell with others, ensuring everyone who needs access gets it—safely and efficiently.
Why Share Access to Your Eufy Doorbell?
Visual guide about How to Add Second Phone to Eufy Doorbell
Image source: au.eufy.com
Before we dive into the steps, let’s talk about why you might want to add a second phone to your Eufy doorbell. Smart doorbells are designed to keep your home secure, but security is better when it’s shared. Here are a few common scenarios where multi-user access makes sense:
- Family members: Your spouse, teen, or elderly parent might want to see who’s at the door when you’re not home.
- Roommates or co-living situations: If you share a home, everyone should be able to respond to deliveries or unexpected visitors.
- Caregivers or house sitters: When you’re away, a trusted person can monitor activity and respond to alerts.
- Remote monitoring: Even if someone lives far away, they can check in on your home during vacations or emergencies.
The best part? Eufy allows you to control exactly what each user can do. You’re not handing over full control—just the access they need.
What You’ll Need Before You Start
Before you begin the process of adding a second phone, make sure you have the following:
- A working Eufy doorbell: It should be installed, connected to Wi-Fi, and functioning properly.
- The Eufy Security app installed on your phone: This is where you’ll manage all sharing settings.
- The email address of the person you want to invite: They’ll need this to accept the invitation.
- A stable internet connection: Both your phone and the doorbell should be online.
- Admin access to the doorbell: Only the primary account holder (you) can invite others.
If any of these are missing, take a moment to set them up first. For example, if your doorbell isn’t connected to Wi-Fi, refer to Eufy’s installation guide before proceeding.
Step-by-Step: How to Add a Second Phone to Eufy Doorbell
Now, let’s get into the actual process. Follow these steps carefully to successfully add a second phone to your Eufy doorbell.
Step 1: Open the Eufy Security App
Start by opening the Eufy Security app on your smartphone. Make sure you’re logged into the account that owns the doorbell. If you have multiple devices, ensure the correct doorbell is selected.
Once the app opens, you’ll see your home screen with a list of devices. Tap on the doorbell you want to share.
Step 2: Go to Device Settings
After selecting your doorbell, look for the gear icon (⚙️) or “Settings” option. This is usually located in the top-right corner of the screen. Tap it to open the device settings menu.
Step 3: Find the “Share” or “User Management” Option
Scroll through the settings until you find an option labeled “Share,” “User Management,” or “Invite User.” The exact wording may vary slightly depending on your app version, but it’s typically near the bottom of the menu.
Tap on this option to begin the sharing process.
Step 4: Enter the Recipient’s Email Address
You’ll now see a form where you can enter the email address of the person you want to invite. This must be the email associated with their Eufy Security account.
Important: If the person doesn’t have a Eufy account yet, they’ll need to download the app and create one using that email before they can accept your invitation.
Type the email carefully—double-check for typos. A wrong email means the invite won’t go through.
Step 5: Choose Access Permissions
Next, you’ll be asked to select what level of access to grant. Eufy offers two main options:
- Viewer: Can view live feeds, watch recorded clips, and receive motion alerts. Cannot change settings or delete recordings.
- Admin: Has full control, including the ability to change settings, invite others, and manage devices. (Use this sparingly.)
For most second users—like a spouse or roommate—“Viewer” is the best choice. It keeps your system secure while giving them the access they need.
Select the appropriate permission level and tap “Send Invitation.”
Step 6: The Recipient Accepts the Invitation
Once you send the invite, the other person will receive an email with a link. They need to:
- Open the email on their phone or computer.
- Tap the “Accept Invitation” button.
- Log in to their Eufy Security app (or create an account if they don’t have one).
- Confirm the invitation within the app.
After they accept, their phone will automatically sync with your doorbell. They’ll now see the device in their app and can start receiving alerts.
Step 7: Test the Connection
To make sure everything worked, ask the new user to:
- Open the Eufy Security app.
- Check if your doorbell appears in their device list.
- Tap on it to view the live feed.
- Trigger a motion alert (e.g., walk in front of the doorbell) to confirm notifications are working.
If they can see the live video and get alerts, congratulations—you’ve successfully added a second phone to your Eufy doorbell!
Managing Shared Users
Once you’ve added someone, you might want to manage their access later. Here’s how:
View Current Users
Go back to the “User Management” section in your doorbell settings. You’ll see a list of all people who have access. Each entry shows their email and permission level.
Change Permissions
If you want to upgrade or downgrade someone’s access (e.g., from Viewer to Admin), tap on their name and select a new permission level. Changes take effect immediately.
Remove a User
If someone no longer needs access—like a former roommate or temporary caregiver—you can remove them easily.
- Go to “User Management.”
- Tap the user you want to remove.
- Select “Remove Access” and confirm.
Once removed, they’ll lose all access to the doorbell and won’t receive any more alerts.
Tips for a Smooth Experience
To ensure the best experience when sharing your Eufy doorbell, keep these tips in mind:
Use Strong, Unique Passwords
Encourage everyone with access to use strong passwords for their Eufy accounts. Avoid reusing passwords from other sites. This helps prevent unauthorized access.
Enable Two-Factor Authentication (2FA)
Both you and the people you invite should enable 2FA in the Eufy app. This adds an extra layer of security by requiring a code from their phone when logging in.
To enable 2FA:
- Go to the app’s main menu (usually three lines in the top-left).
- Tap “Account” or “Profile.”
- Select “Security” and turn on “Two-Factor Authentication.”
Keep the App Updated
Eufy regularly releases app updates that improve performance and fix bugs. Make sure both your phone and the second user’s phone have the latest version of the Eufy Security app.
You can check for updates in your device’s app store (Google Play or App Store).
Use a Strong Wi-Fi Signal
A weak Wi-Fi connection can cause delays or failed alerts. If your doorbell is far from your router, consider using a Wi-Fi extender or moving the router closer.
Eufy doorbells typically require at least 2 Mbps upload speed for smooth video streaming.
Name Your Devices Clearly
If you have multiple Eufy devices (like a doorbell and a camera), give them descriptive names like “Front Door” or “Backyard Camera.” This helps everyone know which device they’re viewing.
Troubleshooting Common Issues
Even with careful setup, you might run into problems. Here are some common issues and how to fix them:
Invitation Not Received
If the second user didn’t get the email:
- Check the spam or junk folder.
- Make sure you entered the correct email address.
- Resend the invitation from the app.
- Ask the user to check if they have a Eufy account with that email.
User Can’t See the Doorbell
If the invited person logs in but doesn’t see the doorbell:
- Ask them to close and reopen the app.
- Ensure they’re logged into the correct Eufy account.
- Check that the invitation was accepted properly.
- Restart the Eufy app on both phones.
Live Feed Not Loading
If the video won’t load on the second phone:
- Check the Wi-Fi signal at the doorbell location.
- Make sure the doorbell has power (battery or wired).
- Restart the doorbell by removing and reinserting the battery (if applicable).
- Update the Eufy app and doorbell firmware.
Notifications Not Working
If the second user isn’t getting alerts:
- Check their notification settings in the Eufy app.
- Ensure their phone’s Do Not Disturb mode is off.
- Verify that motion alerts are enabled for the doorbell.
- Make sure they have permission to receive notifications.
App Crashes or Freezes
If the app becomes unresponsive:
- Force close the app and reopen it.
- Clear the app cache (in phone settings).
- Reinstall the Eufy Security app.
- Contact Eufy support if the problem persists.
Security Best Practices
Sharing access doesn’t mean sacrificing security. Follow these best practices to keep your home and data safe:
Only Share with Trusted Individuals
Only invite people you trust—like family, close friends, or reliable caregivers. Avoid sharing access with strangers or temporary visitors unless absolutely necessary.
Review Access Regularly
Every few months, check who has access to your doorbell. Remove anyone who no longer needs it.
Monitor Activity Logs
The Eufy app may show when users view live feeds or recordings. While not always detailed, this can help you spot unusual activity.
Use Guest Mode for Temporary Access
If you need to give short-term access (e.g., to a repair person), consider using Eufy’s “Guest Mode” if available. This limits access to a set time period.
Conclusion
Adding a second phone to your Eufy doorbell is a simple yet powerful way to enhance your home security. Whether you’re sharing access with a family member, roommate, or caregiver, the process is straightforward and secure when done correctly.
By following this guide, you’ve learned how to invite users, set permissions, manage access, and troubleshoot common issues. You’ve also picked up valuable tips for keeping your system safe and running smoothly.
Remember, the key to successful sharing is balance—give others the access they need, but keep control where it matters. With the Eufy Security app, you can do both with confidence.
So go ahead, invite that second phone, and enjoy the peace of mind that comes from knowing your home is watched over by more than one set of eyes.