Adding a user to your Ring Doorbell 3 is simple and secure using the Ring app. This guide walks you through every step—from inviting users to managing permissions—so you can share access safely and efficiently.
Key Takeaways
- Use the Ring app: All user management is done through the official Ring app on iOS or Android.
- Invite via email: Send access invitations directly to another person’s email address linked to their Ring account.
- Choose permission levels: Assign “Owner,” “Admin,” or “User” roles to control what each person can do.
- Two-factor authentication required: For security, all users must enable 2FA before accepting an invitation.
- Real-time notifications shared: Added users receive alerts and can view live video feeds instantly.
- Revoke access anytime: Remove users easily from the device settings if needed.
- Troubleshoot common issues: Fix problems like failed invites or login errors with simple solutions.
Introduction: Why Share Access to Your Ring Doorbell 3?
So you’ve installed your Ring Doorbell 3—great choice! It’s sleek, reliable, and packed with features like HD video, two-way talk, and motion detection. But what if you want your partner, roommate, or trusted neighbor to also get alerts when someone’s at the door? That’s where adding a user comes in.
Sharing access isn’t just convenient—it’s smart. Whether you’re away on vacation or just want extra eyes on your home, giving others controlled access ensures someone’s always watching. And the best part? It’s incredibly easy to do right from your phone using the Ring app.
In this guide, we’ll walk you through how to add a user to Ring Doorbell 3 step by step. You’ll learn how to send invitations, set permission levels, troubleshoot common hiccups, and even remove users later if needed. No technical jargon—just clear, friendly instructions that anyone can follow.
By the end, you’ll be able to share your doorbell securely and confidently, knowing exactly who has access and what they can (and can’t) do.
Before You Begin: What You’ll Need
Visual guide about How to Add User to Ring Doorbell 3
Image source: storables.com
Before diving into the setup, make sure you have everything ready:
- Your Ring Doorbell 3 installed and connected – It should already be set up and working with your Wi-Fi network.
- The latest version of the Ring app – Download it from the App Store (iOS) or Google Play (Android) if you haven’t already.
- Your login credentials – You must be signed in as the device owner or an admin.
- The email address of the person you’re inviting – They’ll need a Ring account (or will create one when they accept).
- Stable internet connection – Both your phone and the doorbell should have good signal strength.
Pro Tip: If the person you’re inviting doesn’t have a Ring account yet, don’t worry—they’ll be prompted to create one when they receive your invitation. Just make sure they check their email (including spam folder!).
Step 1: Open the Ring App and Navigate to Device Settings
Let’s get started! Grab your smartphone and open the Ring app.
Launch the Ring App
Tap the Ring app icon on your home screen. If you’re not already logged in, enter your email and password. Make sure you’re signed in as the account that owns the Ring Doorbell 3—only owners or admins can add new users.
Select Your Doorbell
Once logged in, you’ll see a dashboard with all your Ring devices. Look for your Ring Doorbell 3—it might be labeled “Front Door,” “Home,” or whatever name you gave it during setup. Tap on it to open the live view or device controls.
Access Device Settings
In the top-right corner of the screen, you’ll see three dots (⋮) or a gear icon—this is the settings menu. Tap it. A dropdown or new screen will appear with options like “Device Settings,” “Motion Settings,” and “Shared Users.”
Tap “Shared Users”—this is where all the magic happens.
Step 2: Invite a New User
Now that you’re in the Shared Users section, it’s time to send an invitation.
Tap “Add User”
You’ll see a list of current users (probably just you). At the bottom or top of the screen, look for a blue button that says “Add User” or “Invite User.” Tap it.
Enter the Recipient’s Email
A new screen will pop up asking for the email address of the person you want to invite. Type it in carefully—double-check for typos! This must be the email they use (or will use) for their Ring account.
Example: If you’re inviting your spouse, enter their personal email (e.g., [email protected]), not a shared family account unless that’s what they prefer.
Choose Their Permission Level
Ring offers three user roles, each with different levels of access:
- Owner: Full control—can add/remove users, change settings, view recordings, and delete the device. Only one owner per device.
- Admin: Almost full control—can manage settings and view footage but cannot remove the owner or delete the device.
- User: Basic access—can view live video, receive notifications, and use two-way talk, but cannot change settings or view event history.
For most people, “User” is the safest choice—it gives them visibility without risking accidental changes. Choose the role that fits your needs, then tap “Send Invitation.”
Confirmation Message
You’ll see a message confirming the invite was sent. The recipient will receive an email with a link to accept.
Step 3: The Recipient Accepts the Invitation
Now it’s their turn! Here’s what happens on their end:
Check Their Email
The invited person should receive an email from Ring with the subject line something like:
“[Your Name] has invited you to share access to [Device Name]”
If they don’t see it, remind them to check their spam or junk folder.
Click the Accept Link
Inside the email, there’s a big blue button that says “Accept Invitation.” They should tap or click it.
Sign In or Create a Ring Account
If they already have a Ring account, they’ll log in with their email and password.
If not, they’ll be guided to create one—just enter their name, email, create a password, and agree to the terms.
Important: Ring now requires two-factor authentication (2FA) for all accounts. They’ll need to verify their identity via text message or authenticator app before proceeding.
Grant Permissions (If Prompted)
Depending on their phone settings, they may need to allow notifications and camera/microphone access for the Ring app to work properly.
Once completed, they’ll be redirected back to the Ring app—and voilà! They now have access to your Ring Doorbell 3.
Step 4: Verify the User Has Been Added
Back in your Ring app, let’s confirm everything worked.
Return to Shared Users
Go back to your device’s settings and tap “Shared Users” again.
Check the List
You should now see the new user listed under their email address, along with their assigned role (User, Admin, etc.). If you see them there, congratulations—you’ve successfully added a user!
Test It Out
Ask the new user to open their Ring app, select your doorbell, and try viewing the live feed or testing two-way talk. This confirms everything is working as expected.
Managing Existing Users
What if you want to change someone’s permissions or remove them later? It’s just as easy.
Edit User Permissions
In the “Shared Users” section, tap on the user’s name. You’ll see options to change their role (e.g., from User to Admin). Make your selection and save.
Remove a User
To revoke access, tap the user’s name and look for a “Remove User” or trash can icon. Confirm the action. They’ll lose all access immediately—no more notifications or live views.
Safety Note: Only remove users you no longer trust or who no longer need access (like a former roommate). Always keep at least one admin or owner on the device.
Troubleshooting Common Issues
Sometimes things don’t go smoothly. Here’s how to fix the most common problems:
“Invitation Not Received”
- Double-check the email address for typos.
- Ask the recipient to search their inbox for “Ring” or “[email protected].”
- Resend the invitation from the Shared Users menu.
- Ensure the recipient’s email provider isn’t blocking Ring emails (common with corporate or school accounts).
“Can’t Accept Invitation”
- Make sure they’re using the same email address you invited.
- Clear the browser cache or try accepting the invite in the Ring app instead of a web browser.
- Ensure they’ve enabled two-factor authentication—this is mandatory.
“User Can’t See Live Feed”
- Confirm they’ve granted camera and microphone permissions in their phone settings.
- Check that your doorbell is online (green status light in the app).
- Restart the Ring app on their device.
- Verify their role—Users can view live feeds, but if permissions were misassigned, adjust them.
“App Crashes When Adding User”
- Update the Ring app to the latest version.
- Restart your phone.
- Reinstall the app if problems persist.
“Wi-Fi Connection Issues During Setup”
- Move closer to your router or doorbell.
- Temporarily switch to mobile data on your phone.
- Restart your Wi-Fi router.
Best Practices for Sharing Access
To keep your home secure while sharing your doorbell, follow these tips:
- Only invite people you trust. Remember, even “Users” can see who comes to your door.
- Use strong, unique passwords for your Ring account and encourage others to do the same.
- Enable two-factor authentication on your own account—and require it for all users.
- Review shared users regularly. Remove access for people who no longer need it.
- Don’t share your login credentials. Always use the invite system—it’s safer and trackable.
- Set up motion zones so users only get alerts for relevant areas (like your front walk, not the busy street).
Conclusion: Share Smart, Stay Secure
Adding a user to your Ring Doorbell 3 is a breeze—and a smart move for home security. Whether it’s your partner, a trusted friend, or a family member, sharing access means more peace of mind for everyone.
With just a few taps in the Ring app, you can send an invitation, set clear permissions, and ensure your home stays protected—even when you’re not there. And if something goes wrong? The troubleshooting tips above will get you back on track fast.
Remember: security starts with control. By using Ring’s built-in sharing features wisely, you’re not just giving someone a view of your doorstep—you’re building a safer, smarter home together.
So go ahead—invite that second set of eyes. Your Ring Doorbell 3 is ready to welcome them.