Answering your Arlo Video Doorbell is simple once you understand the setup and app features. This guide walks you through every step—from installation to real-time responses—so you never miss a visitor again.
Key Takeaways
- Ensure your Arlo app is updated: Always use the latest version of the Arlo app to access all features and avoid glitches.
- Connect to a stable Wi-Fi network: A strong 2.4 GHz Wi-Fi signal is essential for smooth video and audio streaming.
- Enable motion and ring notifications: Customize alerts so you’re notified instantly when someone approaches or presses the doorbell.
- Use two-way audio effectively: Speak clearly and stand within range to communicate with visitors in real time.
- Charge or hardwire your doorbell: Keep your device powered to prevent unexpected shutdowns during use.
- Adjust motion zones and sensitivity: Reduce false alerts by customizing detection areas in the app.
- Test your setup regularly: Periodically check video quality, audio, and response time to ensure reliability.
How to Answer Arlo Video Doorbell: A Complete Step-by-Step Guide
So, you’ve installed your Arlo Video Doorbell and now you’re wondering—how do I actually answer it? Whether you’re at home, at work, or on vacation, knowing how to respond to visitors remotely is one of the biggest perks of a smart doorbell. The Arlo Video Doorbell lets you see, hear, and speak to anyone at your door using your smartphone, tablet, or even a smart display.
In this guide, we’ll walk you through everything you need to know about answering your Arlo Video Doorbell. From initial setup to advanced features and troubleshooting, you’ll learn how to use your doorbell like a pro. By the end, you’ll be able to answer every ring with confidence—no matter where you are.
What You’ll Learn
Visual guide about How to Answer Arlo Video Doorbell
Image source: asia.arlo.com
This guide covers:
– Setting up your Arlo Video Doorbell for the first time
– How to answer a doorbell ring using the Arlo app
– Using two-way audio to communicate with visitors
– Customizing notifications and motion settings
– Troubleshooting common issues
– Tips for optimal performance
Whether you’re a first-time user or just need a refresher, this guide will help you get the most out of your Arlo doorbell.
Step 1: Install and Set Up Your Arlo Video Doorbell
Before you can answer your doorbell, it needs to be properly installed and connected to your home network. Here’s how to do it right.
Check Compatibility and Gather Tools
First, make sure your home’s wiring supports the Arlo Video Doorbell. It works with most existing doorbell systems, but you’ll need a transformer that provides 8–24V AC. If you’re unsure, consult an electrician.
You’ll also need:
– A smartphone or tablet with the Arlo app installed
– A stable Wi-Fi connection (2.4 GHz band recommended)
– A screwdriver and drill (if mounting on brick or concrete)
– Optional: Arlo Chime (for indoor alerts)
Install the Doorbell
1. Turn off power to your existing doorbell at the breaker.
2. Remove the old doorbell and disconnect the wires.
3. Attach the Arlo mounting bracket to the wall using screws.
4. Connect the wires to the terminals on the back of the doorbell.
5. Snap the doorbell into the bracket and secure it.
6. Turn the power back on.
Download and Open the Arlo App
Download the Arlo app from the Apple App Store or Google Play Store. Open it and create an account if you don’t already have one.
Add Your Doorbell to the App
1. Tap the “+” icon and select “Add Device.”
2. Choose “Video Doorbell” and follow the on-screen instructions.
3. Scan the QR code on the back of your doorbell.
4. Connect to your Wi-Fi network when prompted.
5. Wait for the app to complete the setup.
Once connected, you’ll see a live video feed from your doorbell. You’re now ready to answer rings!
Step 2: How to Answer a Doorbell Ring
Now that your doorbell is set up, here’s how to answer it when someone presses the button.
Receive a Notification
When someone rings your doorbell, you’ll get a push notification on your phone. The notification will show a thumbnail of the visitor and say “Someone is at your door.”
Tap the notification to open the Arlo app and view the live video feed.
View the Live Video
The app will display a real-time video of the person at your door. You’ll see their face, what they’re wearing, and any packages or items they might be holding.
Use the zoom feature (pinch to zoom) to get a closer look if needed.
Use Two-Way Audio to Respond
At the bottom of the screen, you’ll see a microphone icon. Tap it to enable two-way audio.
Speak clearly into your phone. The person at the door will hear you through the doorbell’s built-in speaker.
For example, you might say:
“Hi! I’ll be right there.”
Or:
“Please leave the package by the door.”
You can also mute your microphone if you just want to listen.
End the Call
When you’re done, tap the “End Call” button (usually a red phone icon). The live feed will close, and the interaction will be saved in your activity log.
Step 3: Customize Your Notifications
To ensure you never miss a visitor, customize your notification settings.
Enable Push Notifications
1. Open the Arlo app.
2. Tap the gear icon (Settings).
3. Select your doorbell.
4. Go to “Notifications.”
5. Turn on “Ring Notifications” and “Motion Notifications.”
Set Notification Schedule
You can choose when to receive alerts. For example, you might want notifications only during daytime hours.
1. In the Notifications menu, tap “Schedule.”
2. Set active hours (e.g., 7 AM to 10 PM).
3. Save your changes.
Adjust Notification Sound
Choose a sound that’s easy to hear. You can pick from several tones or use your phone’s default notification sound.
Step 4: Use Motion Detection to Your Advantage
Your Arlo doorbell doesn’t just alert you when someone rings—it also detects motion.
Enable Motion Alerts
1. Go to your doorbell’s settings in the app.
2. Tap “Motion Detection.”
3. Turn on “Motion Alerts.”
Now, you’ll get a notification whenever someone walks up to your door—even if they don’t ring.
Customize Motion Zones
Reduce false alerts (like from passing cars or pets) by setting up motion zones.
1. In the Motion Detection menu, tap “Motion Zones.”
2. Draw boxes around areas you want to monitor (e.g., the walkway).
3. Avoid areas like busy streets or trees that sway in the wind.
Adjust Sensitivity
If you’re getting too many alerts, lower the sensitivity.
1. In Motion Detection, slide the sensitivity bar.
2. Start with “Medium” and adjust based on results.
Step 5: Use the Arlo Chime (Optional)
If you want an indoor sound when someone rings, add an Arlo Chime.
Set Up the Chime
1. Plug the chime into a power outlet.
2. Open the Arlo app and add the chime as a new device.
3. Follow the setup steps to pair it with your doorbell.
Now, when someone rings, you’ll hear a chime inside your home—even if your phone is on silent.
Customize Chime Sounds
Choose from different tones (e.g., doorbell, bird chirp, or custom recording). You can also adjust the volume.
Step 6: Answer from a Smart Display or TV
If you have an Arlo-compatible smart display (like an Amazon Echo Show), you can answer your doorbell hands-free.
Enable Arlo on Alexa
1. Open the Alexa app.
2. Go to “Skills & Games” and search for “Arlo.”
3. Enable the skill and log in with your Arlo account.
Use Voice Commands
Say:
“Alexa, show me the front door.”
Or:
“Alexa, answer the door.”
The live feed will appear on your screen, and you can talk to the visitor using the display’s microphone and speaker.
Step 7: Maintain Your Doorbell for Best Performance
To keep your doorbell working smoothly, follow these maintenance tips.
Keep It Charged or Hardwired
The Arlo Video Doorbell can be battery-powered or hardwired.
– If battery-powered: Charge it every 3–6 months using the included USB cable.
– If hardwired: Ensure the connection is secure and the transformer is working.
Check the battery level in the app under “Device Info.”
Clean the Lens and Sensor
Dust and dirt can block the camera and motion sensor.
1. Turn off the power.
2. Gently wipe the lens with a microfiber cloth.
3. Clean the motion sensor (usually a small dome on the front).
Update the App and Firmware
Arlo regularly releases updates to improve performance and security.
1. Check for app updates in your phone’s app store.
2. In the Arlo app, go to “Settings” > “My Devices” > “Firmware Update.”
3. Install any available updates.
Troubleshooting Common Issues
Even the best tech can have hiccups. Here’s how to fix common problems.
Can’t Answer the Doorbell
If you’re not getting notifications or can’t connect:
– Check your Wi-Fi signal. Move closer to the router or use a Wi-Fi extender.
– Restart your phone and the doorbell.
– Ensure the app has permission to send notifications.
Poor Video or Audio Quality
Blurry video or crackling audio? Try:
– Moving your router closer to the doorbell.
– Switching to a less crowded Wi-Fi channel.
– Cleaning the camera lens.
Doorbell Not Charging
If the battery won’t charge:
– Use the original USB cable and adapter.
– Try a different power outlet.
– Contact Arlo support if the battery is faulty.
False Motion Alerts
Too many alerts from wind or animals?
– Adjust motion zones to exclude moving objects.
– Lower sensitivity.
– Trim bushes or trees near the door.
App Crashes or Freezes
If the app isn’t responding:
– Force close and reopen the app.
– Clear the app cache (in phone settings).
– Reinstall the app if needed.
Tips for Better Doorbell Use
Here are some pro tips to enhance your experience.
Use Quick Replies
Set up pre-written messages for common responses.
1. In the app, go to “Quick Replies.”
2. Add messages like “I’ll be right there” or “Please leave the package.”
3. Tap to send during a call.
Share Access with Family
Let family members answer the door too.
1. Go to “Settings” > “Users.”
2. Invite others by email.
3. Choose their access level (view only or full control).
Review Activity History
Check past interactions in the “Library” tab. You can watch recordings, save clips, or share them.
Use Night Vision
Your doorbell has infrared night vision. It automatically activates in low light, so you can see visitors after dark.
Conclusion
Answering your Arlo Video Doorbell is simple, secure, and convenient. With the right setup and a few customizations, you can stay connected to your home no matter where you are. From receiving instant alerts to speaking with visitors in real time, your doorbell becomes a powerful tool for safety and convenience.
Remember to keep your app updated, maintain a strong Wi-Fi connection, and adjust settings to match your lifestyle. Whether you’re screening deliveries, greeting guests, or keeping an eye on your property, your Arlo doorbell has you covered.
Now that you know how to answer Arlo Video Doorbell, you’re ready to enjoy peace of mind with every ring.