How to Change Battery in Ring Doorbell 2nd Generation

Changing the battery in your Ring Doorbell 2nd Generation is simple and takes just minutes. This guide walks you through every step—from removing the old battery to installing a new one—ensuring your smart doorbell stays powered and secure.

Key Takeaways

  • Turn off power at the breaker before starting: For hardwired models, always shut off electricity to avoid shocks or damage.
  • Use only genuine Ring replacement batteries: Third-party batteries may not fit properly or could void your warranty.
  • Remove the faceplate first to access the battery: The battery compartment is behind the front cover and requires a security screwdriver.
  • Charge the new battery fully before installation: A fully charged battery ensures maximum runtime and reliable performance.
  • Reconnect and test your doorbell after replacement: Use the Ring app to confirm connectivity and live view functionality.
  • Dispose of old batteries responsibly: Recycle lithium-ion batteries at approved centers to protect the environment.
  • Regular maintenance extends battery life: Clean contacts and update firmware to keep your doorbell running smoothly.

Introduction: Why Changing Your Ring Doorbell Battery Matters

If you own a Ring Doorbell 2nd Generation, you already know how convenient it is to see who’s at your door—even when you’re not home. But like any battery-powered device, its performance depends on a healthy power source. Over time, the rechargeable lithium-ion battery will lose its ability to hold a charge, leading to frequent disconnections, missed motion alerts, or a completely dead doorbell.

The good news? Replacing the battery is straightforward, safe, and takes less than 15 minutes. Whether your Ring Doorbell is battery-only or hardwired (with a backup battery), this guide will walk you through the entire process. You’ll learn how to safely remove the old battery, install a fresh one, and get your smart doorbell back online in no time.

In this comprehensive guide, we’ll cover everything from preparation and tools to troubleshooting common issues. We’ll also share pro tips to extend your new battery’s lifespan and ensure your Ring Doorbell stays reliable year-round. No technical expertise required—just follow along, and you’ll be a battery-replacement pro by the end.

What You’ll Need Before You Begin

Before diving into the battery replacement, gather the right tools and materials. Having everything ready will make the process smoother and safer.

How to Change Battery in Ring Doorbell 2nd Generation

Visual guide about How to Change Battery in Ring Doorbell 2nd Generation

Image source: digitaltrends.com

Essential Tools

  • Ring Security Screwdriver: This is a specialized tool included with your Ring Doorbell. It’s designed to fit the security screws on the faceplate. If you’ve lost it, you can order a replacement from Ring or use a compatible Torx T6 screwdriver.
  • Replacement Battery: Use only the official Ring Rechargeable Battery (Model: RB-2ND). Third-party batteries may not fit correctly, could overheat, or void your warranty.
  • Microfiber Cloth: For cleaning the battery contacts and doorbell interior.
  • Small Container: To hold screws so they don’t get lost.

Optional but Helpful Items

  • Smartphone with Ring App: To check battery status and reconnect your device.
  • Flashlight: For better visibility if working in low light.
  • Gloves: To protect your hands, especially if handling a damaged battery.

Safety Precautions

Even though the Ring Doorbell uses low-voltage power, it’s important to take basic safety steps:

  • Turn off power at the breaker: If your doorbell is hardwired, shut off the circuit breaker that controls the doorbell transformer. This prevents accidental shocks or short circuits.
  • Work in a dry area: Avoid replacing the battery in rain or high humidity.
  • Do not force components: If something doesn’t come apart easily, double-check the steps. Forcing parts can damage the doorbell.

Step 1: Check Your Battery Status

Before replacing the battery, confirm that it’s actually the source of the problem. Sometimes, connectivity issues or low performance can be caused by Wi-Fi problems, firmware bugs, or dirty sensors—not a dead battery.

How to Check Battery Level in the Ring App

  1. Open the Ring app on your smartphone.
  2. Tap the Devices tab at the bottom.
  3. Select your Ring Doorbell 2nd Generation.
  4. Look for the Battery indicator near the top of the screen. It will show a percentage (e.g., 20%) or a visual bar.

If the battery is below 20%, it’s time to recharge or replace it. If it’s already fully charged but the doorbell keeps disconnecting, try restarting the device or checking your Wi-Fi signal strength.

Signs You Need a New Battery

  • The battery drains from 100% to 0% in just a few days.
  • The doorbell shuts off randomly, even after a full charge.
  • You see a “Low Battery” alert in the app repeatedly.
  • The battery won’t hold a charge after multiple recharging attempts.

If you’re experiencing any of these issues, proceed with the battery replacement. If not, consider troubleshooting other potential causes first.

Step 2: Remove the Ring Doorbell Faceplate

The battery is housed behind the front faceplate of your Ring Doorbell. To access it, you’ll need to remove this cover carefully.

Locate the Security Screws

On the bottom edge of the faceplate, you’ll see two small screws with star-shaped heads. These are security screws designed to prevent tampering. They require the Ring Security Screwdriver (or a Torx T6) to remove.

Unscrew the Faceplate

  1. Insert the security screwdriver into one of the screws.
  2. Turn it counterclockwise until the screw is loose. Do not remove it completely yet—just loosen it enough to release the faceplate.
  3. Repeat with the second screw.
  4. Gently pull the faceplate away from the mounting bracket. It should come off easily with a slight tug.

Tip: Keep the screws in a small container or tape them to the doorbell temporarily so they don’t get lost.

What You’ll See Inside

Once the faceplate is off, you’ll see the battery compartment on the right side. The battery is a rectangular, black module with a connector cable attached. It’s held in place by a small latch or clip.

Step 3: Disconnect and Remove the Old Battery

Now that the faceplate is off, it’s time to safely remove the old battery.

Disconnect the Battery Cable

  1. Locate the small connector where the battery cable plugs into the doorbell’s circuit board.
  2. Gently press the release tab on the connector (if present) and pull the cable straight out. Do not yank or twist it.
  3. If there’s no tab, carefully wiggle the connector while pulling it away from the board.

Warning: Never pull on the wires themselves—only on the connector. Damaging the wires can cause permanent failure.

Remove the Battery from the Compartment

  1. Press the small latch or clip holding the battery in place.
  2. Slide the battery out of the compartment. It should come out smoothly.
  3. Inspect the battery for signs of damage—swelling, leaks, or corrosion. If you see any, do not touch it directly. Use gloves and dispose of it properly.

Pro Tip: Take a photo of how the battery is positioned before removing it. This will help you install the new one correctly.

Step 4: Install the New Ring Battery

With the old battery out, it’s time to install the fresh one. Make sure the new battery is fully charged before installation for best results.

Prepare the New Battery

  • Remove the new battery from its packaging.
  • Check that it’s the correct model (RB-2ND).
  • Ensure the connector is clean and undamaged.
  • If the battery isn’t pre-charged, plug it into the Ring Charging Cable and charge it for at least 5–6 hours.

Insert the New Battery

  1. Align the new battery with the compartment, matching the orientation of the old one (use your photo if needed).
  2. Slide it into place until it clicks or sits flush.
  3. Press the latch or clip to secure it.

Reconnect the Battery Cable

  1. Take the connector from the new battery.
  2. Align it with the port on the circuit board (it only fits one way).
  3. Gently push it in until it’s fully seated. You should feel a slight click.
  4. Give it a light tug to confirm it’s secure.

Important: A loose connection can cause power issues or prevent the doorbell from turning on. Double-check that the cable is firmly attached.

Step 5: Reattach the Faceplate

With the new battery installed, it’s time to put the doorbell back together.

Align and Secure the Faceplate

  1. Hold the faceplate against the mounting bracket.
  2. Make sure the screw holes line up.
  3. Gently press the faceplate into place until it snaps or sits flush.

Tighten the Security Screws

  1. Insert the first screw into the bottom-left hole.
  2. Use the security screwdriver to turn it clockwise until snug. Do not overtighten—this can strip the screw or crack the plastic.
  3. Repeat with the second screw on the bottom-right.

Tip: If the faceplate feels loose, double-check that the battery is fully seated and the cable isn’t pinched.

Step 6: Power On and Test Your Ring Doorbell

Now that everything is reassembled, it’s time to power up and test your device.

Restore Power (For Hardwired Models)

If you turned off the breaker earlier, turn it back on now. Wait about 30 seconds for the doorbell to power up.

Check the Ring App

  1. Open the Ring app.
  2. Go to Devices and select your doorbell.
  3. Look for the battery percentage. It should show 100% (or close to it) if the new battery was fully charged.
  4. Tap Live View to test the camera and two-way audio.
  5. Wave at the doorbell or press the button to trigger a motion or ring event.

If everything works, congratulations—you’ve successfully replaced your Ring Doorbell battery!

What If It Doesn’t Turn On?

  • Check that the battery cable is fully connected.
  • Ensure the faceplate is securely attached.
  • Try recharging the battery for a few more hours.
  • Restart the doorbell by removing and reinserting the battery.

Troubleshooting Common Issues

Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems.

Doorbell Won’t Power On

Possible Causes:

  • Battery not fully charged.
  • Loose or disconnected cable.
  • Damaged battery or connector.

Solutions:

  • Recharge the battery for at least 6 hours.
  • Open the faceplate and reseat the battery cable.
  • Try the old battery (if functional) to test if the issue is with the new one.

Low Battery Alert Despite New Battery

This could mean the battery wasn’t fully charged before installation, or there’s a software glitch.

  • Charge the battery fully using the Ring Charging Cable.
  • Restart the doorbell by removing and reinserting the battery.
  • Update the Ring app and doorbell firmware.

Faceplate Won’t Snap Back On

This usually happens if the battery isn’t seated properly or the cable is blocking the faceplate.

  • Remove the faceplate and check the battery position.
  • Ensure the cable isn’t pinched or bent.
  • Reinsert the battery and try again.

Wi-Fi Connection Lost After Replacement

Sometimes, the doorbell loses its network connection after a battery swap.

  • Open the Ring app and go to Device Health.
  • Tap “Reconnect to Wi-Fi” and follow the prompts.
  • Move closer to your router during setup if signal is weak.

Tips to Extend Your New Battery’s Lifespan

A new battery is an investment—here’s how to make it last as long as possible.

Optimize Motion Settings

  • Reduce motion sensitivity to avoid false alerts.
  • Set motion zones to ignore busy areas like streets or trees.
  • Use “People Only” mode to conserve battery.

Enable Smart Alerts

Instead of recording every motion, set the doorbell to notify you only when a person is detected. This reduces video processing and saves power.

Keep It Clean

Dust and dirt on the lens or sensors can cause the doorbell to work harder. Wipe the front with a microfiber cloth monthly.

Update Firmware Regularly

Ring releases updates that improve battery efficiency. Enable automatic updates in the app settings.

Use a Solar Charger (Optional)

Consider adding a Ring Solar Charger to keep your battery topped up with sunlight. It’s eco-friendly and reduces manual charging.

When to Replace Your Battery Again

Ring batteries typically last 2–3 years with normal use. Signs it’s time for another replacement include:

  • Rapid draining (e.g., 100% to 0% in 1–2 days).
  • Frequent disconnections from the app.
  • The battery feels warm during charging.
  • Swelling or physical damage.

Keep a spare battery on hand so you’re never left without a working doorbell.

Conclusion: Stay Connected with a Healthy Battery

Changing the battery in your Ring Doorbell 2nd Generation is a simple task that pays big dividends in security and convenience. With the right tools and a little patience, you can keep your smart doorbell running smoothly for years.

Remember to use only genuine Ring batteries, follow safety steps, and test your device after replacement. Regular maintenance—like cleaning and firmware updates—will help extend battery life and improve performance.

Now that you know how to replace the battery, you can tackle this job anytime with confidence. Your front door will stay protected, and you’ll never miss a visitor—or a package delivery—again.