This guide walks you through how to change code to Ring doorbell using the Ring app or keypad. Whether you’ve lost access or want to boost security, we’ll show you how to update your PIN in minutes. No technical skills needed—just follow our simple instructions.
Key Takeaways
- Changing your Ring doorbell code enhances home security: Regularly updating your PIN prevents unauthorized access and keeps your smart doorbell safe.
- You can change the code via the Ring app or keypad: Both methods are simple and take less than five minutes to complete.
- Only users with Owner or Admin permissions can change the code: Make sure you have the right access level before starting.
- Always test the new code immediately: After changing the PIN, verify it works by locking and unlocking your door.
- Keep your code private and avoid common numbers: Use a unique 4- to 8-digit PIN and never share it publicly.
- Troubleshooting is easy if the code won’t change: Common fixes include checking Wi-Fi, restarting the app, or re-syncing the keypad.
- Regular code updates are recommended: Change your PIN every 3–6 months or after any security concern.
How to Change Code to Ring Doorbell: A Complete Step-by-Step Guide
So, you’ve got a Ring doorbell—great choice! It keeps your home secure, lets you see who’s at the door, and even lets you unlock your door remotely if you have a compatible smart lock. But what happens when you need to change the code to your Ring doorbell? Maybe you’ve moved into a new home, had a guest overstay their welcome, or just want to refresh your security settings. Whatever the reason, updating your PIN is quick, easy, and essential for maintaining control over who can access your door.
In this guide, we’ll walk you through how to change code to Ring doorbell using two main methods: the Ring app and the physical keypad (if your model has one). We’ll also cover troubleshooting tips, best practices for creating strong codes, and how to manage user access. By the end, you’ll feel confident managing your Ring doorbell’s security like a pro—no tech degree required.
Why You Should Change Your Ring Doorbell Code
Before diving into the steps, let’s talk about why changing your code matters. Your Ring doorbell’s PIN is like the key to your front door—only you and trusted people should have it. Over time, that code can get into the wrong hands, whether through a lost phone, a former roommate, or even a guest who memorized it.
Visual guide about How to Change Code to Ring Doorbell
Image source: storables.com
Here are a few common reasons to update your code:
- Moving into a new home: Previous owners or tenants may still know the old code.
- Ending a rental or guest stay: If someone had access, revoke it immediately.
- Suspected security breach: If you think someone used your code without permission.
- Routine security maintenance: Experts recommend changing codes every 3–6 months.
- Adding or removing users: When family members or trusted friends join or leave your household.
Changing your code isn’t just about locking people out—it’s about peace of mind. A fresh PIN ensures only the right people can unlock your door, whether you’re home or away.
What You’ll Need Before Starting
Before you begin, make sure you have the following:
- A smartphone or tablet with the Ring app installed: Available on iOS and Android.
- Your Ring account login details: Email and password.
- Access to your Ring doorbell: Either physically (for keypad models) or remotely via the app.
- Wi-Fi connection: Your device and doorbell need internet access to sync changes.
- Owner or Admin permissions: Only these user roles can change the code.
If you’re not the account owner, ask them to grant you Admin access or change the code for you. Guest users cannot modify security settings.
Method 1: Changing the Code Using the Ring App
The easiest and most common way to change code to Ring doorbell is through the Ring app. This method works for all Ring doorbell models, including Ring Video Doorbell, Ring Doorbell Pro, Ring Doorbell Elite, and Ring Doorbell Wired. Here’s how to do it step by step.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. If you’re not already logged in, enter your email and password to access your account.
Step 2: Select Your Doorbell Device
On the home screen, you’ll see a list of your Ring devices. Tap on the doorbell you want to update. If you have multiple doorbells, make sure you select the correct one.
Step 3: Go to Device Settings
Once you’re on the device dashboard, look for the Settings icon—usually a gear or three dots in the top-right corner. Tap it to open the settings menu.
Step 4: Find the Keypad or Lock Settings
Scroll down until you see a section labeled Keypad or Smart Lock, depending on your model. If you have a Ring doorbell with a built-in keypad (like the Ring Video Doorbell Wired + Keypad), this option will appear directly. If you’ve paired your doorbell with a compatible smart lock (like August or Schlage), you’ll see lock-related settings here.
Step 5: Select “Access Codes” or “PIN Codes”
Tap on Access Codes or PIN Codes. This will show you a list of all active codes, including the master code and any guest codes.
Step 6: Edit or Add a New Code
To change the existing code, tap on it. You’ll see options to Edit or Delete. Choose Edit, then enter your new 4- to 8-digit PIN. Avoid obvious numbers like “1234” or “0000.” Instead, use a random combination that’s easy for you to remember but hard for others to guess.
Alternatively, you can add a new code and delete the old one. This is useful if you want to keep a backup code or assign different codes to different people.
Step 7: Save Your Changes
After entering the new code, tap Save or Done. The app will sync the change with your doorbell. You’ll usually see a confirmation message like “Code updated successfully.”
Step 8: Test the New Code
Now it’s time to test! Go to your doorbell and enter the new code on the keypad (if available) or use the app to lock and unlock your smart lock. Make sure it works before considering the job done.
Pro Tip: If you’re changing the code remotely, give it a few minutes to sync. Sometimes there’s a slight delay, especially if your Wi-Fi is slow.
Method 2: Changing the Code Using the Keypad (For Compatible Models)
If your Ring doorbell has a physical keypad—like the Ring Video Doorbell Wired + Keypad—you can also change the code directly on the device. This method is handy if your phone battery dies or you’re standing right at the door.
Note: Not all Ring doorbells have keypads. This method only works if your model includes one. Check your product manual or the Ring website to confirm.
Step 1: Enter Programming Mode
To change the code via the keypad, you’ll need to enter programming mode. Here’s how:
- Press and hold the * (asterisk) key for 3 seconds.
- You’ll hear a beep or see a light flash, indicating you’re in programming mode.
Step 2: Enter the Master Code
Next, enter the current master code (the one you’re trying to change). If this is your first time setting up the keypad, the default master code is usually 1234 or 0000. Check your manual if you’re unsure.
Step 3: Select Code Type
After entering the master code, press 1 to change the master code, or 2 to add/edit a guest code. Most users will press 1 to update the main PIN.
Step 4: Enter the New Code
Now, type in your new 4- to 8-digit code. Use the keypad to input numbers just like a phone. Avoid repeating digits or simple patterns.
Step 5: Confirm the New Code
Re-enter the new code to confirm it. The keypad will beep or flash to indicate success.
Step 6: Exit Programming Mode
Press the # (pound) key to exit programming mode. Your new code is now active.
Important: If you forget the master code and can’t access programming mode, you’ll need to reset the keypad. This usually involves removing the battery or using a reset button. Check your manual for instructions.
Best Practices for Creating a Secure Code
Changing your code is only half the battle—making it strong is just as important. A weak PIN can be guessed or brute-forced, putting your home at risk. Follow these tips to create a secure code:
- Use 6 to 8 digits: Longer codes are harder to crack. Avoid 4-digit codes if possible.
- Avoid obvious sequences: Steer clear of “1234,” “0000,” “1111,” or dates like your birthday.
- Don’t use personal info: Avoid phone numbers, addresses, or family names.
- Make it memorable but random: Use a pattern only you know, like “2580” (down the middle of a keypad) or a phrase converted to numbers (e.g., “CALL” = 2255).
- Change it regularly: Update your code every few months or after any security event.
- Never share it publicly: Don’t post your code on social media, leave it on a sticky note, or text it to strangers.
Remember: Your code is only as strong as your weakest link. Even the most complex PIN won’t help if someone watches you type it.
Managing Multiple Users and Guest Codes
One of the best features of Ring doorbells is the ability to assign different codes to different people. This is perfect for families, roommates, or trusted neighbors who need temporary access.
Here’s how to manage user codes:
- Add a guest code: In the Ring app, go to Access Codes and tap “Add Code.” Assign a name (like “Dog Walker” or “Grandma”) and set an expiration date if needed.
- Delete old codes: Remove codes for people who no longer need access. This is crucial after a breakup, move-out, or job change.
- Set time limits: Some models let you restrict when a code works (e.g., only between 9 AM and 5 PM).
- Monitor usage: The Ring app logs when each code is used, so you can see who’s coming and going.
For example, you might give your dog walker a code that only works on weekdays from 10 AM to 2 PM. Once their job ends, delete the code immediately.
Troubleshooting Common Issues
Sometimes, changing your code doesn’t go as planned. Here are some common problems and how to fix them.
Problem: Code Won’t Change in the App
Possible Causes:
- Weak Wi-Fi signal
- App needs an update
- Incorrect user permissions
Solutions:
- Move closer to your router or restart your Wi-Fi.
- Update the Ring app from the App Store or Google Play.
- Log out and back into your Ring account.
- Confirm you’re the Owner or an Admin.
Problem: Keypad Doesn’t Respond
Possible Causes:
- Low battery
- Keypad not synced
- Hardware malfunction
Solutions:
- Replace the keypad battery (usually a CR123A).
- Re-sync the keypad via the Ring app under Device Health.
- Contact Ring Support if the issue persists.
Problem: New Code Doesn’t Work
Possible Causes:
- Typo during entry
- Code not saved properly
- Doorbell offline
Solutions:
- Double-check the code in the app.
- Re-enter the code and save again.
- Check Device Health in the app to ensure your doorbell is online.
Problem: Forgotten Master Code
If you’ve forgotten your master code and can’t access programming mode:
- Use the Ring app to reset the code (if you’re still logged in).
- If not, perform a factory reset on the keypad (see manual).
- Contact Ring Support for assistance.
Note: A factory reset will erase all codes and settings, so use it as a last resort.
When to Contact Ring Support
Most code changes are straightforward, but if you’re stuck, don’t hesitate to reach out. Contact Ring Support if:
- Your doorbell won’t connect to the app
- The keypad is unresponsive after multiple attempts
- You’ve lost access and can’t reset the code
- You suspect a hardware defect
You can contact Ring via:
- Live Chat: Available in the Ring app under Help & Support.
- Phone: 1-800-656-1918 (U.S.)
- Email: [email protected]
Have your account email, device model, and serial number ready to speed up the process.
Conclusion
Changing the code to your Ring doorbell is a simple but powerful way to protect your home. Whether you use the Ring app or the physical keypad, the process takes just a few minutes and can make a big difference in your security. Remember to choose a strong, unique PIN, update it regularly, and manage user access carefully.
By following this guide, you’ve taken a smart step toward smarter home security. Your Ring doorbell isn’t just a camera—it’s a gateway to your home. Keep that gateway secure, and you’ll enjoy peace of mind every time someone rings the bell.
Now go ahead—change that code, test it, and sleep a little easier tonight.