Changing the faceplate on your Ring Doorbell Pro is a simple way to refresh its appearance or replace a damaged cover. This guide walks you through the entire process—from tools needed to final installation—so you can do it safely and correctly.
Key Takeaways
- Turn off power first: Always disconnect power at the breaker before removing the faceplate to avoid electrical shock.
- Use the right tools: A Phillips-head screwdriver and the included security screwdriver are essential for safe removal.
- Handle with care: The faceplate and internal components are delicate—avoid forcing parts during removal or installation.
- Choose compatible faceplates: Only use official Ring faceplates designed for the Doorbell Pro model to ensure proper fit and function.
- Test after installation: Reconnect power and check that the doorbell works and connects to the app before finishing.
- Keep screws secure: Store removed screws in a safe place to avoid losing them during the process.
- Clean while you’re at it: Take the opportunity to gently clean the lens and sensors when the faceplate is off.
How to Change Faceplate on Ring Doorbell Pro
If you’ve owned a Ring Doorbell Pro for a while, you might have noticed that the original faceplate has started to look worn, scratched, or outdated. Maybe you’re moving into a new home and want to match your doorbell to your front door’s style. Or perhaps you’ve upgraded your exterior decor and want a fresh, modern look. Whatever the reason, changing the faceplate on your Ring Doorbell Pro is a quick, easy, and satisfying DIY project—no electrician required.
In this comprehensive guide, we’ll walk you through every step of replacing your Ring Doorbell Pro faceplate safely and correctly. You’ll learn what tools you need, how to disconnect power, remove the old faceplate, install the new one, and test everything to make sure it works perfectly. We’ll also share practical tips, troubleshooting advice, and answers to common questions so you can complete this upgrade with confidence.
Whether you’re a tech-savvy homeowner or a first-time DIYer, this guide is designed to be simple, clear, and stress-free. By the end, you’ll not only have a refreshed doorbell, but also the knowledge to maintain and customize your Ring device for years to come.
Why Change Your Ring Doorbell Pro Faceplate?
Visual guide about How to Change Faceplate on Ring Doorbell Pro
Image source: storables.com
Before we dive into the steps, let’s talk about why you might want to change your faceplate in the first place. The faceplate is more than just a cosmetic cover—it protects the internal electronics, helps with weather resistance, and plays a role in the overall design of your smart doorbell.
Over time, exposure to sun, rain, snow, and temperature changes can cause the original faceplate to fade, crack, or become discolored. Scratches from cleaning or accidental bumps can also make it look worn. Replacing it restores both the appearance and functionality of your doorbell.
Additionally, Ring offers a variety of faceplate colors and finishes—such as black, white, bronze, and brushed nickel—so you can match your doorbell to your home’s exterior. Some homeowners even change faceplates seasonally or for holidays to add a personal touch.
Finally, if you’ve recently installed your Ring Doorbell Pro and the included faceplate doesn’t suit your style, swapping it out early ensures you’re happy with the look from day one.
What You’ll Need
Before starting, gather the following tools and materials to ensure a smooth process:
- New Ring Doorbell Pro faceplate: Make sure it’s an official Ring product compatible with the Pro model. Third-party faceplates may not fit properly or could void your warranty.
- Phillips-head screwdriver: Used to remove the mounting screws on the back of the doorbell.
- Ring security screwdriver (included): This small, specialized tool is required to remove the security screw on the bottom of the faceplate.
- Electrical tape (optional): Useful for marking wires or securing loose connections temporarily.
- Soft cloth or microfiber towel: For cleaning the lens and sensors once the faceplate is off.
- Small container or magnetic tray: To keep screws organized and prevent them from getting lost.
- Ladder or step stool (if needed): Depending on how high your doorbell is mounted.
Having everything ready beforehand saves time and reduces frustration during the process.
Step 1: Turn Off the Power
Safety is the most important part of this process. The Ring Doorbell Pro is hardwired into your home’s electrical system, which means it carries live voltage even when the device appears off. To avoid the risk of electric shock, you must disconnect power at the source before handling any components.
Locate Your Circuit Breaker
Go to your home’s main electrical panel (usually in the basement, garage, or utility closet). Look for the breaker labeled “Doorbell,” “Front Door,” or something similar. If it’s not clearly marked, you may need to test a few breakers by turning them off one at a time and checking if your doorbell stops working.
Turn Off the Correct Breaker
Once you’ve identified the right breaker, switch it to the “Off” position. To be extra safe, use a non-contact voltage tester near the doorbell wires to confirm that power is truly off. This small tool lights up if it detects voltage, giving you peace of mind.
Wait a Few Minutes
After turning off the breaker, wait at least 2–3 minutes before touching the doorbell. This allows any residual charge in the system to dissipate.
Optional: Take a Photo
Before disconnecting anything, take a quick photo of the wiring setup behind the doorbell. This can help you remember how to reconnect everything later, especially if you’re new to electrical work.
Step 2: Remove the Old Faceplate
With the power safely off, you can now begin removing the existing faceplate. The Ring Doorbell Pro uses a two-part design: the mounting bracket stays attached to the wall, and the faceplate snaps onto it. A security screw prevents accidental removal.
Locate the Security Screw
Look at the bottom edge of your doorbell. You’ll see a small screw head—this is the security screw. It requires the special tool that came with your Ring Doorbell Pro. If you’ve misplaced it, contact Ring support for a replacement.
Unscrew the Security Screw
Insert the security screwdriver into the screw and turn it counterclockwise until it’s fully loosened. Don’t remove the screw completely—just loosen it enough so the faceplate can be lifted off. The screw is designed to stay attached to the faceplate, so it won’t fall out.
Gently Lift the Faceplate
Once the screw is loose, carefully lift the bottom of the faceplate away from the mounting bracket. Then, slide the entire faceplate upward to release it from the top clips. Be gentle—there are no wires connected to the faceplate itself, but the internal components behind it are sensitive.
Set the Old Faceplate Aside
Place the removed faceplate in a safe spot. If it’s damaged, you can recycle it or dispose of it properly. If it’s still in good condition, consider keeping it as a backup.
Step 3: Clean the Doorbell (Optional but Recommended)
Now that the faceplate is off, take a moment to clean the exposed parts of your doorbell. Dust, dirt, and fingerprints can build up over time and affect video quality or sensor performance.
Wipe the Lens
Use a soft, dry microfiber cloth to gently wipe the camera lens. Avoid using water or cleaning sprays directly on the lens, as moisture can seep into the device. If there’s stubborn grime, lightly dampen the cloth with distilled water and wipe carefully.
Clean the Motion Sensors
The Ring Doorbell Pro has small infrared sensors around the lens that detect motion. Use a dry cotton swab or the corner of your cloth to remove any dust or debris from these areas.
Check the Wiring
While you’re at it, inspect the wires connected to the back of the doorbell. Make sure they’re securely attached and not frayed or damaged. If you notice any issues, it’s best to consult a professional electrician before proceeding.
Step 4: Install the New Faceplate
With the old faceplate removed and the doorbell cleaned, it’s time to install the new one. The process is essentially the reverse of removal, but there are a few key points to remember.
Align the New Faceplate
Take your new Ring Doorbell Pro faceplate and position it over the mounting bracket. Make sure the top edge hooks into the bracket first—this is crucial for a secure fit.
Slide It Into Place
Gently slide the faceplate downward until it clicks into place. You should feel it snap securely onto the bracket. Don’t force it—if it doesn’t go on easily, double-check the alignment.
Tighten the Security Screw
Once the faceplate is seated properly, use the security screwdriver to tighten the screw at the bottom. Turn it clockwise until it’s snug, but don’t over-tighten, as this could strip the screw or damage the plastic.
Double-Check the Fit
Give the faceplate a light tug to make sure it’s securely attached. It shouldn’t wobble or come loose. If it does, reseat it and tighten the screw again.
Step 5: Restore Power and Test
Now that the new faceplate is installed, it’s time to restore power and make sure everything works correctly.
Turn the Breaker Back On
Return to your electrical panel and switch the doorbell breaker back to the “On” position. Wait about 30 seconds for the system to power up.
Check the Doorbell Light
Look at your Ring Doorbell Pro. You should see a small LED light illuminate—usually white or blue—indicating that it’s receiving power and connecting to Wi-Fi.
Open the Ring App
Launch the Ring app on your smartphone or tablet. Go to the device dashboard and select your Doorbell Pro. You should see a live video feed within a few seconds.
Test the Features
Try pressing the doorbell button to trigger a notification. Walk in front of the doorbell to test motion detection. Make sure audio and video are clear and that two-way talk works.
Troubleshoot if Needed
If the doorbell doesn’t power on or connect to the app, double-check that the breaker is on and the wires are secure. You may need to restart the device by removing and reinserting the faceplate, or perform a factory reset through the app.
Troubleshooting Common Issues
Even with careful installation, you might run into a few hiccups. Here are some common problems and how to fix them:
Doorbell Won’t Power On
If the LED light doesn’t come on after restoring power, the issue is likely electrical. Check that the breaker is fully on and that the wires are tightly connected. Use a voltage tester to confirm power is reaching the doorbell.
Faceplate Doesn’t Fit Properly
Ensure you’re using a faceplate specifically designed for the Ring Doorbell Pro. The standard Ring Doorbell (non-Pro) uses a different mounting system. Also, verify that the faceplate is oriented correctly—top hooks must engage first.
App Shows “Offline” or “Connection Failed”
This usually means the doorbell isn’t connecting to Wi-Fi. Try moving your router closer temporarily, or reset the Wi-Fi connection in the Ring app. You may also need to re-link the device.
Video Quality Is Poor
Dirt on the lens or a loose faceplate can affect video clarity. Clean the lens again and ensure the faceplate is fully seated. Also, check your Wi-Fi signal strength at the doorbell location.
Security Screw Won’t Tighten
If the screw spins freely, it may be cross-threaded or damaged. Try loosening it completely and reinserting it slowly. If it still won’t tighten, contact Ring support for a replacement.
Tips for a Successful Faceplate Change
To make the process even smoother, keep these pro tips in mind:
- Work during daylight: Natural light makes it easier to see small screws and connections.
- Use a headlamp: If your doorbell is in a dim area, a headlamp keeps your hands free.
- Label wires (if needed): Though the Ring Pro has a simple two-wire setup, labeling them can prevent confusion.
- Don’t rush: Take your time, especially when handling the security screw and aligning the faceplate.
- Keep the old faceplate: Store it in a safe place in case you want to switch back later.
- Update your app: Make sure the Ring app is up to date before testing the device.
Conclusion
Changing the faceplate on your Ring Doorbell Pro is a simple yet rewarding upgrade that can enhance both the look and performance of your smart doorbell. With the right tools, a focus on safety, and careful attention to detail, you can complete this task in under 15 minutes.
By following this guide, you’ve learned how to safely disconnect power, remove the old faceplate, clean the device, install the new one, and test everything to ensure it works perfectly. Whether you’re refreshing a worn cover or customizing your home’s exterior, this small change can make a big difference.
Remember to always prioritize safety, use official Ring accessories, and take advantage of the cleaning opportunity while the faceplate is off. And if you ever run into issues, don’t hesitate to reach out to Ring’s customer support or consult a professional.
Now that your Ring Doorbell Pro looks brand new, enjoy the peace of mind that comes with a well-maintained smart home device. Welcome to the world of easy DIY upgrades—your front door just got a whole lot smarter.