Changing your Ring doorbell password is essential for maintaining account security and preventing unauthorized access. This guide walks you through the process on mobile and web, with troubleshooting tips to resolve common issues.
Key Takeaways
- Change your password regularly: Update your Ring account password every 3–6 months to enhance security and protect your home monitoring system.
- Use the Ring app or website: You can update your password directly through the Ring mobile app or by logging into your account on the Ring website.
- Strong passwords matter: Create a unique password with at least 12 characters, including uppercase, lowercase, numbers, and symbols.
- Two-factor authentication adds protection: Enable 2FA after changing your password for an extra layer of security.
- Log out of all devices after a change: This ensures old sessions are terminated and only authorized users can access your account.
- Reset if you forget your password: Use the “Forgot Password” feature to securely reset your credentials via email.
- Contact Ring Support if needed: If you’re locked out or face technical issues, Ring’s customer support can help restore access.
How to Change Password for Ring Doorbell
Keeping your home security system secure starts with a strong, up-to-date password. If you own a Ring doorbell—whether it’s a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell Pro, or any newer model—you likely rely on the Ring app to monitor your front door, receive motion alerts, and talk to visitors. But what happens when you need to change your password? Maybe you’ve shared your login with a family member, suspect suspicious activity, or simply want to follow best security practices.
In this comprehensive guide, you’ll learn exactly how to change password for Ring doorbell—step by step—using both the Ring mobile app and the Ring website. We’ll also cover why password changes are important, how to create a secure password, and what to do if you run into problems. Whether you’re a first-time Ring user or a long-time customer, this guide will help you keep your account safe and your smart doorbell working smoothly.
Why You Should Change Your Ring Doorbell Password
Visual guide about How to Change Password for Ring Doorbell
Image source: m.media-amazon.com
Before diving into the steps, it’s important to understand why changing your password matters. Your Ring doorbell is more than just a camera—it’s a gateway to your home’s security. If someone gains access to your Ring account, they could view live footage, review past recordings, disable motion alerts, or even communicate through the doorbell’s speaker.
Here are a few common reasons to update your password:
- Shared access: If you’ve let a friend, family member, or contractor use your account and no longer want them to have access, changing the password cuts off their entry.
- Suspected breach: If you notice unfamiliar devices logged into your account or strange activity in your Ring app, a password change is urgent.
- Routine security maintenance: Cybersecurity experts recommend updating passwords every few months to reduce the risk of unauthorized access.
- Device resale or transfer: If you’re selling your Ring doorbell or giving it to someone else, changing the password ensures the new owner can’t access your account.
- Forgotten password: If you can’t log in, resetting your password is the first step to regaining control.
By taking a few minutes to update your password, you’re adding a critical layer of protection to your smart home setup.
Before You Begin: What You’ll Need
Changing your Ring password is a straightforward process, but it helps to be prepared. Here’s what you’ll need:
- A smartphone or tablet: The Ring app is available for iOS and Android. Make sure it’s updated to the latest version.
- Access to your email: If you’re resetting a forgotten password, you’ll need to check your email for a verification link.
- Your current login credentials: You’ll need your current Ring username (email) and password to make changes.
- A strong new password: We’ll cover how to create one below.
If you’re using a shared device or public Wi-Fi, consider using a private network and logging out afterward for added security.
How to Change Your Ring Password Using the Mobile App
The Ring mobile app is the most convenient way to manage your doorbell settings, including your password. Follow these steps to update your password directly from your phone.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. If you don’t have it installed, download it from the Apple App Store or Google Play Store. Make sure you’re using the official Ring app—look for the blue and white icon with the Ring logo.
Once the app opens, you’ll see the home screen with your doorbell feed, recent events, and quick access to settings.
Step 2: Log In to Your Account
If you’re not already logged in, tap “Sign In” and enter your email address and current password. If you’ve enabled two-factor authentication (2FA), you’ll also need to enter the verification code sent to your phone or email.
Tip: If you’ve forgotten your password, skip to the “Forgot Password” section below.
Step 3: Access Your Account Settings
Once logged in, tap the three horizontal lines (☰) in the top-left corner of the screen to open the menu. Scroll down and select “Account Settings.”
This will take you to a page with options like profile information, notification preferences, and security settings.
Step 4: Select “Change Password”
In the Account Settings menu, look for the “Change Password” option. Tap it to begin the password update process.
You’ll be prompted to enter your current password for verification. This is a security measure to ensure only authorized users can make changes.
Step 5: Enter Your New Password
After confirming your current password, you’ll be asked to enter your new password twice:
- New Password: Type in your desired password.
- Confirm New Password: Re-enter the same password to confirm.
Make sure both fields match exactly. The app will usually display a strength indicator—aim for “Strong” or “Very Strong.”
Step 6: Save Your Changes
Once you’ve entered and confirmed your new password, tap “Save” or “Update Password.” The app will process the change and confirm that your password has been updated.
You’ll remain logged in on your current device, but all other devices using your old password will be logged out automatically.
Step 7: Log Out and Back In (Optional but Recommended)
For maximum security, log out of the Ring app and log back in using your new password. This ensures the change has taken effect and helps verify that you can access your account.
To log out, go back to the menu (☰), scroll to the bottom, and tap “Sign Out.” Then sign in again with your new credentials.
How to Change Your Ring Password Using the Ring Website
If you prefer using a computer or don’t have access to the mobile app, you can also change your password through the Ring website. The process is nearly identical.
Step 1: Go to the Ring Website
Open your web browser and navigate to ring.com. Click on “Sign In” in the top-right corner.
Step 2: Log In to Your Account
Enter your email address and current password. Complete any two-factor authentication steps if prompted.
Step 3: Access Account Settings
Once logged in, click on your profile icon (usually in the top-right corner) and select “Account Settings” from the dropdown menu.
Step 4: Change Your Password
In the Account Settings page, look for the “Password” section. Click “Change Password.”
You’ll be asked to enter your current password, then your new password twice.
Step 5: Save the Changes
After confirming your new password, click “Save Changes.” You’ll see a confirmation message indicating the update was successful.
Step 6: Log Out of Other Devices
For security, Ring recommends logging out of all devices after a password change. You can do this from the same Account Settings page under “Active Sessions” or “Devices.” Review the list and end any sessions you don’t recognize.
How to Create a Strong Password for Your Ring Account
A weak password is like leaving your front door unlocked. To protect your Ring doorbell and home security footage, your password should be strong and unique.
Here’s how to create a secure password:
- Use at least 12 characters: Longer passwords are harder to crack.
- Mix character types: Include uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and symbols (!, @, #, etc.).
- Avoid personal information: Don’t use your name, address, birthday, or common words like “password” or “123456.”
- Don’t reuse passwords: Use a unique password for your Ring account that you don’t use anywhere else.
- Consider a passphrase: A random sequence of words (e.g., “PurpleTiger$RunsFast!”) is easier to remember and harder to guess.
Example of a strong password: `R1ngD00r!2024#Safe`
You can also use a password manager like LastPass, 1Password, or Bitwarden to generate and store secure passwords.
What to Do If You Forgot Your Ring Password
If you can’t remember your current password, don’t worry—Ring makes it easy to reset it.
Step 1: Go to the Login Page
Open the Ring app or website and go to the sign-in screen.
Step 2: Tap “Forgot Password?”
Below the password field, tap or click “Forgot Password?”
Step 3: Enter Your Email
Type in the email address associated with your Ring account and tap “Send Reset Link.”
Step 4: Check Your Email
Open your email inbox and look for a message from Ring with the subject “Reset your Ring password.” Click the link inside the email.
Note: The link expires after a short time (usually 15–30 minutes), so act quickly.
Step 5: Create a New Password
You’ll be taken to a secure page where you can enter and confirm your new password. Follow the same guidelines for creating a strong password.
Step 6: Log In with Your New Password
Once reset, return to the Ring app or website and log in using your new credentials.
Troubleshooting Common Issues
Even with clear instructions, you might run into problems when changing your password. Here are solutions to common issues.
Issue: “Invalid Password” Error
If you get an error saying your current password is invalid, double-check that you’re typing it correctly. Remember that passwords are case-sensitive.
- Make sure Caps Lock is off.
- Check for extra spaces before or after the password.
- If you’re copy-pasting, ensure no hidden characters are included.
If you’re certain your password is correct but still can’t log in, use the “Forgot Password” option to reset it.
Issue: Reset Link Not Received
If you don’t see the password reset email:
- Check your spam or junk folder.
- Wait a few minutes—sometimes emails are delayed.
- Ensure you entered the correct email address.
- Try resending the link.
If the problem persists, contact Ring Support.
Issue: App Crashes or Freezes
If the Ring app crashes during the password change:
- Close and reopen the app.
- Restart your phone or tablet.
- Update the app to the latest version.
- Clear the app’s cache (Android) or reinstall it (iOS).
Issue: Still Logged In on Other Devices
After changing your password, you may still see active sessions on other devices. To fix this:
- Go to Account Settings > Active Sessions.
- Review the list of devices and locations.
- Tap “End Session” for any you don’t recognize.
This ensures only you have access.
Best Practices for Ring Account Security
Changing your password is just one part of keeping your Ring doorbell secure. Follow these best practices for ongoing protection:
- Enable two-factor authentication (2FA): This adds a second verification step (like a code sent to your phone) when logging in.
- Update your app regularly: Ring releases updates that improve security and fix bugs.
- Monitor account activity: Check your login history and device list monthly.
- Use a dedicated email: Consider using a unique email address just for your Ring account.
- Log out on shared devices: If you use a public or family computer, always log out after use.
Conclusion
Changing your Ring doorbell password is a simple but essential step in protecting your home and privacy. Whether you’re doing it for security, after sharing access, or because you forgot your login, the process is quick and easy using the Ring app or website.
By following this guide, you’ve learned how to update your password, create a strong one, reset it if needed, and troubleshoot common issues. Remember to change your password regularly, enable two-factor authentication, and monitor your account for any unusual activity.
Your Ring doorbell is a powerful tool for home security—keep it safe by keeping your account secure. With these tips, you can enjoy peace of mind knowing your front door is protected.