Changing your Ring Doorbell code is a simple process that boosts your home security and ensures only trusted users can access your device. This guide walks you through every step—from logging into the app to confirming your new code—so you can update it quickly and confidently.
Key Takeaways
- Access the Ring app: You’ll need the Ring app on your smartphone or tablet to change your doorbell code.
- Navigate to Device Settings: Find your Ring Doorbell in the app and tap on “Device Settings” to begin the process.
- Use Shared Users for access control: Instead of sharing your main login, add family or guests as Shared Users with custom access levels.
- Update your code regularly: For better security, change your Ring Doorbell code every few months or after someone moves out.
- Test the new code: Always verify that your new code works by locking and unlocking the door via the app.
- Troubleshoot common issues: If the code doesn’t update, check your internet connection, app version, or restart the device.
- Enable two-factor authentication: Add an extra layer of security to your Ring account to protect your access.
How to Change Ring Doorbell Code: A Complete Step-by-Step Guide
If you’ve recently installed a Ring Doorbell or just want to update your access settings, knowing how to change your Ring Doorbell code is essential for keeping your home secure. Whether you’re sharing access with family members, roommates, or trusted neighbors, managing who can view live video, receive alerts, or unlock a connected smart lock is crucial.
In this comprehensive guide, we’ll walk you through the entire process of changing your Ring Doorbell code—whether you’re using a Ring Video Doorbell, Ring Doorbell Pro, Ring Doorbell Elite, or a model with a built-in smart lock. You’ll learn how to update access codes, manage shared users, troubleshoot common problems, and maintain strong security practices.
By the end of this article, you’ll feel confident managing your Ring Doorbell settings like a pro—no tech degree required.
What Is a Ring Doorbell Code?
Visual guide about How to Change Ring Doorbell Code
Image source: storables.com
Before we dive into the steps, let’s clarify what we mean by a “Ring Doorbell code.” Ring devices don’t use traditional numeric passcodes like a keypad lock. Instead, access is managed through the Ring app and your account credentials. However, if your Ring Doorbell is paired with a compatible smart lock (like the Ring Smart Lock or a third-party lock via Z-Wave), you may be able to set up access codes for keypad entry.
In most cases, when people refer to changing their “Ring Doorbell code,” they’re talking about one of two things:
1. Updating shared user access—removing old users or adding new ones with limited permissions.
2. Changing the access code for a connected smart lock—especially if your doorbell is part of a Ring Alarm system with a smart lock.
This guide covers both scenarios so you can manage access securely, no matter your setup.
Why Should You Change Your Ring Doorbell Code?
Changing your Ring Doorbell code or access settings isn’t just a good idea—it’s a smart security habit. Here’s why:
- Enhanced Privacy: If someone who no longer lives with you or visits your home still has access, they could view your camera feed or receive motion alerts.
- Prevent Unauthorized Access: Former roommates, contractors, or guests might retain login details. Removing them reduces risk.
- Peace of Mind: Regularly updating access ensures only trusted individuals can interact with your doorbell and connected devices.
- Compliance with Security Best Practices: Cybersecurity experts recommend reviewing and updating access permissions every 3–6 months.
Think of it like changing the locks after someone moves out—except with your digital front door.
Prerequisites: What You’ll Need
Before you begin, make sure you have the following:
- A smartphone or tablet with the Ring app installed (available on iOS and Android).
- Your Ring account login credentials (email and password).
- An active internet connection (Wi-Fi or mobile data).
- Your Ring Doorbell powered on and connected to your home network.
- Admin access to the Ring device—only the owner or primary user can change access settings.
If you’re managing a smart lock, ensure it’s properly paired with your Ring system and functioning.
Step 1: Open the Ring App
The Ring app is your control center for all Ring devices. Whether you’re at home or away, this app lets you view live video, review recordings, and manage settings.
How to Open the Ring App
- Unlock your smartphone or tablet.
- Locate and tap the Ring app icon (a blue circle with a white “R”).
- If you’re not already logged in, enter your email address and password.
- If you have two-factor authentication enabled, complete the verification step (e.g., enter a code sent to your phone).
Pro Tip: Keep your app updated to the latest version to avoid bugs or missing features. You can check for updates in your device’s app store.
Step 2: Select Your Ring Doorbell
Once you’re in the app, you’ll see a dashboard with all your Ring devices. If you have multiple cameras or doorbells, make sure you select the correct one.
How to Find Your Doorbell
- On the home screen, look for your Ring Doorbell in the list of devices.
- Tap on the device name or image to open its live view.
- Once the live feed loads, tap the gear icon (⚙️) in the top-right corner to access settings.
Note: If you don’t see your doorbell, ensure it’s powered and connected to Wi-Fi. A red or orange light on the device may indicate a connection issue.
Step 3: Navigate to Device Settings
The Device Settings menu is where you’ll manage everything from motion zones to shared access.
Accessing Device Settings
- After tapping the gear icon, scroll down to find the Device Settings section.
- Tap on Device Settings to expand the menu.
- Here, you’ll see options like “Motion Settings,” “Video Settings,” “Chime Settings,” and “Shared Users.”
This is also where you’ll find settings for connected smart locks, if applicable.
Step 4: Manage Shared Users (Recommended for Access Control)
Instead of sharing your main Ring login with family or guests, Ring allows you to add Shared Users. These users can view live video, receive alerts, and even unlock doors—but they can’t change core settings or remove other users.
This is the safest way to manage access and the closest thing to “changing your code” for user permissions.
How to Add or Remove Shared Users
- In Device Settings, tap Shared Users.
- To add a new user, tap the “+” or “Add User” button.
- Enter the person’s email address and select their access level:
- Viewer: Can view live video and recordings.
- Guest: Can view video and receive alerts, but with limited permissions.
- Admin: Full access (use sparingly—only for trusted individuals).
- Tap Send Invitation. The user will receive an email to accept access.
- To remove a user, tap their name and select “Remove Access.”
Example: Let’s say your college-aged child is moving back home. You can add them as a Shared User with “Viewer” access so they can see who’s at the door but can’t change settings.
Best Practices for Shared Users
- Only grant “Admin” access to people you fully trust.
- Remove access immediately when someone no longer needs it (e.g., a contractor finishing a job).
- Use descriptive names (e.g., “Mom – Viewer”) to easily identify users.
- Review shared users every few months to keep your list current.
Step 5: Change Smart Lock Access Code (If Applicable)
If your Ring Doorbell is part of a Ring Alarm system with a compatible smart lock (like the August Smart Lock Pro or Schlage Encode), you can set and change access codes for keypad entry.
This is especially useful for granting temporary access to dog walkers, cleaners, or Airbnb guests.
How to Change a Smart Lock Code via Ring
- In the Ring app, go to the Alarm tab (bottom menu).
- Tap Devices, then select your smart lock.
- Tap Access Codes or Keypad Codes.
- To add a new code:
- Tap “Add Code.”
- Enter a name (e.g., “House Cleaner”).
- Set a 4–8 digit numeric code.
- Choose access schedule (e.g., weekdays only, one-time use).
- Tap Save.
- To change or delete an existing code:
- Tap the code you want to modify.
- Edit the number or select “Delete Code.”
- Confirm your choice.
Pro Tip: Use unique codes for different people and disable them when no longer needed. For example, give your dog walker a code that expires after their last scheduled visit.
Step 6: Test Your New Settings
After updating your access settings or smart lock code, it’s important to test everything to ensure it works correctly.
How to Test Your Changes
- For Shared Users: Ask the person to log in and confirm they can view the live feed and receive alerts.
- For Smart Lock Codes: Try entering the new code on the keypad to see if the door unlocks.
- For Admin Access: Verify that removed users can no longer access the app or device.
If something doesn’t work, don’t panic—check the troubleshooting section below.
Step 7: Enable Two-Factor Authentication (Extra Security)
While not directly related to changing a code, enabling two-factor authentication (2FA) adds a critical layer of protection to your Ring account.
How to Turn On 2FA
- In the Ring app, tap the three-line menu (☰) in the top-left corner.
- Tap Account Settings.
- Select Two-Factor Authentication.
- Toggle it On and follow the prompts to verify your phone number.
- Save your settings.
Now, whenever someone logs into your account from a new device, they’ll need a verification code sent to your phone.
Troubleshooting Common Issues
Even with clear instructions, things can go wrong. Here’s how to fix the most common problems when changing your Ring Doorbell code.
Issue 1: Can’t Access Device Settings
Possible Causes:
- You’re not the admin user.
- The app is outdated.
- Your device is offline.
Solutions:
- Ensure you’re logged in as the account owner.
- Update the Ring app from your device’s app store.
- Check your Wi-Fi connection and restart your doorbell by removing and reinserting the battery (or turning off the power for hardwired models).
Issue 2: Shared User Can’t Log In
Possible Causes:
- They haven’t accepted the invitation.
- They’re using the wrong email.
- Their access level is too restricted.
Solutions:
- Ask them to check their email for the invitation and accept it.
- Confirm the email address used matches their Ring account.
- Adjust their access level in the Shared Users menu.
Issue 3: Smart Lock Code Doesn’t Work
Possible Causes:
- The code wasn’t saved properly.
- The lock is low on battery.
- The code is expired or restricted by schedule.
Solutions:
- Re-enter the code in the app and save it again.
- Replace the lock’s batteries.
- Check the access schedule—codes may only work during certain hours.
Issue 4: App Crashes or Freezes
Possible Causes:
- App needs an update.
- Device storage is full.
- Network issues.
Solutions:
- Update the Ring app.
- Clear the app cache or reinstall it.
- Restart your phone and router.
Best Practices for Ring Doorbell Security
Changing your code is just one part of keeping your Ring Doorbell secure. Follow these best practices for long-term protection:
- Update your password regularly: Change your Ring account password every 3–6 months.
- Use a strong password: Combine uppercase, lowercase, numbers, and symbols.
- Don’t share your login: Always use Shared Users instead of giving out your credentials.
- Review device history: Check the “Event History” tab to see who accessed your doorbell and when.
- Disable unused features: Turn off motion alerts or live view for cameras you don’t use often.
- Keep firmware updated: Ring automatically updates device firmware, but check occasionally in Device Health.
Conclusion
Changing your Ring Doorbell code—whether it’s managing shared users or updating smart lock access—is a simple yet powerful way to protect your home and privacy. By following the steps in this guide, you can confidently control who sees your camera feed, receives alerts, or unlocks your door.
Remember: security isn’t a one-time task. Regularly review your access settings, remove old users, and stay vigilant about updates. With the Ring app’s intuitive tools and a little routine maintenance, you’ll keep your digital front door locked tight.
Now that you know how to change your Ring Doorbell code, take a few minutes today to review your settings. Your future self—and your peace of mind—will thank you.