Changing your Ring Doorbell location is simple with the right steps. This guide walks you through removing, relocating, and reconnecting your device for optimal performance.
Key Takeaways
- Plan your new location carefully: Choose a spot with strong Wi-Fi, clear view, and easy access for visitors.
- Use the Ring app to remove the old location: This ensures your device is ready for setup at the new site.
- Turn off power before removing the device: Safety first—always disconnect power to avoid electrical hazards.
- Reinstall using the mounting bracket: Secure the bracket first, then attach the doorbell for a stable fit.
- Test Wi-Fi signal and motion zones: Adjust settings in the app to ensure reliable alerts and video quality.
- Update your address in the Ring app: This helps with emergency features like Ring Protect and Neighbors alerts.
- Contact support if issues persist: Ring’s customer service can help with connectivity or hardware problems.
How to Change Ring Doorbell Location: A Complete Step-by-Step Guide
So, you’ve decided to move your Ring Doorbell to a new spot. Maybe your front door setup isn’t working as well as you hoped, or you’ve moved to a new home and want to install your existing Ring device. Whatever the reason, changing your Ring Doorbell location is totally doable—and this guide will walk you through every step.
Whether you’re switching from a wired to a wireless model, moving from one door to another, or just repositioning for better coverage, we’ve got you covered. We’ll explain how to safely remove your device, prepare the new location, reinstall it properly, and reconnect it to your Ring app. Plus, we’ll share tips to avoid common pitfalls and troubleshoot any issues that come up.
By the end of this guide, you’ll know exactly how to change Ring Doorbell location like a pro—without calling a technician or buying new equipment.
Why You Might Need to Change Your Ring Doorbell Location
Before diving into the steps, let’s talk about why people move their Ring Doorbells. Understanding your reason can help you choose the best new spot and avoid repeating past mistakes.
- Poor Wi-Fi signal: If your doorbell keeps going offline or has choppy video, it might be too far from your router.
- Blind spots in motion detection: Maybe your current angle misses packages or visitors approaching from the side.
- New home or renovation: Moving into a new house or redoing your entryway often calls for a new installation.
- Better lighting or visibility: A different angle might reduce glare from the sun or improve night vision.
- Security concerns: You might want to monitor a side entrance or driveway instead of the front door.
No matter your reason, the process is similar. The key is planning ahead and following the steps carefully.
What You’ll Need Before You Start
Before you begin, gather these tools and materials to make the process smooth:
- Your Ring Doorbell (wired or battery-powered)
- Ring app installed on your smartphone
- Screwdriver (usually Phillips head)
- Drill and drill bits (if mounting on brick, concrete, or hard surfaces)
- Level (to ensure your doorbell is straight)
- Measuring tape
- New mounting screws and anchors (if needed)
- Optional: Wire strippers (for wired models)
- Optional: Voltage tester (for hardwired installations)
Having everything ready saves time and prevents frustration mid-installation.
Step 1: Prepare Your New Location
The first step in how to change Ring Doorbell location is choosing and preparing the new spot. A good location ensures strong Wi-Fi, clear video, and reliable motion alerts.
Check Wi-Fi Signal Strength
Your Ring Doorbell needs a stable internet connection. Use your phone to check the Wi-Fi signal at the new location. If the signal is weak, consider:
- Moving your router closer
- Installing a Wi-Fi extender
- Using a Ring Chime Pro (which boosts Wi-Fi for Ring devices)
You can also use the Ring app’s “Device Health” feature to test signal strength after installation.
Ensure Proper Height and Angle
Ring recommends mounting your doorbell between 4 and 5 feet above the ground. This height captures faces clearly and reduces tampering risk.
Angle the device slightly downward (about 15–30 degrees) to focus on the walkway or porch. Avoid pointing it directly at a wall or busy street, which can trigger false motion alerts.
Check for Obstructions
Make sure trees, plants, or decorations won’t block the camera or motion sensor. Even a small branch can interfere with detection.
Also, avoid placing the doorbell where it’s exposed to direct sunlight all day—this can cause overheating or glare in videos.
Verify Power Source (For Wired Models)
If you’re using a wired Ring Doorbell (like the Ring Video Doorbell Pro), ensure the new location has existing doorbell wiring. Use a voltage tester to confirm the wires are live (typically 8–24V AC).
If there’s no wiring, you’ll need to run new wires or switch to a battery-powered model.
Step 2: Remove the Ring Doorbell from the Old Location
Now it’s time to safely take down your device.
Turn Off Power (For Wired Models)
If your Ring Doorbell is hardwired, turn off the power at the circuit breaker. This prevents shocks or short circuits.
Use a voltage tester on the wires to confirm they’re dead before touching anything.
Unscrew and Detach the Device
Use a screwdriver to remove the mounting screws. Most Ring models have two screws on the bottom or side.
Gently pull the doorbell away from the wall. For battery models, you may need to slide it out of the bracket.
Disconnect Wires (If Applicable)
For wired models, carefully disconnect the two wires from the back of the doorbell. Label them (e.g., “Front” and “Trans”) so you can reconnect them correctly later.
Tuck the wires back into the wall to keep them safe.
Remove the Mounting Bracket
Unscrew the old mounting bracket from the wall. Keep the screws and anchors in case you need them later.
If you’re not reusing the old spot, patch any holes with spackle or wall filler.
Step 3: Update Location in the Ring App
Before installing at the new spot, update your device’s location in the Ring app. This ensures accurate alerts and proper integration with Ring Protect and Neighbors.
Open the Ring App
Launch the app on your smartphone and log in.
Go to Device Settings
Tap the three-line menu (☰) in the top-left corner, then select “Devices.”
Choose your doorbell from the list.
Remove the Old Location
Tap “Device Settings” > “General Settings” > “Location.”
Select “Remove Location.” Confirm when prompted.
This step is crucial—it tells Ring you’re moving the device and prepares it for setup at the new site.
Update Your Address
After removing the old location, tap “Add Location” and enter your new address.
Make sure it’s accurate—this affects emergency features and local crime alerts.
Step 4: Install the Ring Doorbell at the New Location
Now for the fun part: installing your doorbell in its new home.
Mark the Mounting Holes
Hold the mounting bracket against the wall at the desired height. Use a level to make sure it’s straight.
Mark the screw holes with a pencil.
Drill Pilot Holes (If Needed)
For wood or drywall, you can often screw directly in. For brick, concrete, or stucco, drill pilot holes and insert wall anchors.
Use a drill bit slightly smaller than your anchors for a snug fit.
Secure the Mounting Bracket
Line up the bracket with the marks and screw it into place. Make sure it’s tight and level.
Connect Wires (For Wired Models)
If you’re using a wired model, connect the two wires to the terminals on the back of the doorbell. It doesn’t matter which wire goes where—Ring devices are polarity-independent.
Tuck the wires neatly into the wall.
Attach the Doorbell
Slide or snap the Ring Doorbell onto the mounting bracket. For most models, you’ll hear a click when it’s secure.
Tighten the security screw at the bottom to prevent tampering.
Turn Power Back On (For Wired Models)
Go back to the circuit breaker and restore power. The doorbell should light up or chime.
Step 5: Reconnect and Configure in the Ring App
Your doorbell is installed—now let’s get it online and working perfectly.
Open the Ring App and Add Device
Go to the Devices tab and tap the “+” icon.
Select “Set Up a Device” > “Doorbells” > choose your model.
Follow the on-screen prompts.
Scan the QR Code
Use your phone’s camera to scan the QR code on the back of the doorbell or in the app.
This links the device to your account.
Connect to Wi-Fi
Choose your Wi-Fi network and enter the password. The app will guide you through the connection process.
If the signal is weak, move your router or use a Wi-Fi extender.
Test the Connection
Once connected, the app will show “Device Health.” Check for:
- Strong Wi-Fi signal (green bars)
- Good battery level (for battery models)
- Live view working
Tap “Live View” to see the camera feed. Make sure the image is clear and the angle is correct.
Step 6: Adjust Settings for Optimal Performance
Now that your doorbell is online, fine-tune the settings for the best experience.
Set Motion Zones
Go to “Device Settings” > “Motion Settings” > “Motion Zones.”
Draw zones where you want motion detection (e.g., walkway, driveway). Avoid areas like busy streets or swaying trees.
This reduces false alerts and saves battery.
Adjust Motion Sensitivity
Lower sensitivity if you’re getting too many alerts. Increase it if the doorbell misses visitors.
Test by walking in front of the camera.
Enable Smart Alerts (If Available)
If you have a Ring Protect plan, turn on “People Only Mode” to get alerts only when a person is detected—not pets or cars.
Set Up Chimes and Notifications
Choose which devices (phone, tablet, Ring Chime) will ring when the doorbell is pressed.
You can also customize notification sounds and schedules.
Update Emergency Address
Go to “Control Center” > “Emergency Address” and confirm your new address. This helps emergency responders locate you if you use Ring’s 911 feature.
Troubleshooting Common Issues
Even with careful planning, problems can happen. Here’s how to fix the most common ones.
Doorbell Won’t Connect to Wi-Fi
- Move closer to the router during setup.
- Restart your router and try again.
- Forget the Wi-Fi network on your phone and reconnect.
- Use a Wi-Fi extender or Ring Chime Pro.
Live View Is Choppy or Delayed
- Check Wi-Fi signal strength in the app.
- Reduce video quality in “Device Settings” > “Video Quality.”
- Close other apps using bandwidth.
Motion Alerts Are Too Frequent
- Narrow your motion zones.
- Lower motion sensitivity.
- Enable “People Only Mode.”
Doorbell Keeps Disconnecting
- Check for firmware updates in the app.
- Ensure the battery is fully charged (for battery models).
- Verify wiring connections (for wired models).
No Sound or Chime
- Check volume settings in the app.
- Test the Ring Chime (if using one).
- Ensure the doorbell is receiving power.
If problems persist, contact Ring Support through the app or website.
Tips for a Successful Relocation
Here are some pro tips to make your move even smoother:
- Take photos before removing: Snap pictures of the wiring and setup so you can replicate it.
- Label wires: Use tape or tags to mark wires if you’re unsure which is which.
- Test before finalizing: Temporarily mount the doorbell and test it before drilling permanent holes.
- Use a level: A crooked doorbell looks unprofessional and can affect video quality.
- Clean the lens: Wipe the camera with a microfiber cloth to remove dust or smudges.
- Update firmware: After setup, check for updates in the app to ensure optimal performance.
When to Call a Professional
Most people can handle how to change Ring Doorbell location on their own. But if you’re dealing with:
- Complex wiring in an older home
- No existing doorbell wires
- Structural challenges (e.g., thick stone walls)
- Electrical issues or low voltage
…it may be worth hiring an electrician or Ring-certified installer. They can ensure safe, code-compliant installation and save you time and stress.
Conclusion
Changing your Ring Doorbell location doesn’t have to be complicated. With the right preparation, tools, and step-by-step guidance, you can move your device safely and efficiently.
Remember to plan your new spot carefully, remove the old installation properly, update the location in the app, and reconnect everything with attention to detail. Test your settings, adjust motion zones, and don’t hesitate to troubleshoot if needed.
Whether you’re improving coverage, moving to a new home, or just optimizing your setup, knowing how to change Ring Doorbell location gives you full control over your home security.
Take your time, follow the steps, and enjoy the peace of mind that comes with a perfectly placed Ring Doorbell.