Changing the Ring Doorbell Pro faceplate is a simple DIY task that takes just minutes. This guide walks you through every step—from removing the old plate to installing a new one—so your doorbell looks fresh and functions perfectly.
Key Takeaways
- Turn off power first: Always disconnect power at the breaker before removing the faceplate to avoid electrical shock.
- Use the right tools: A small flathead screwdriver or the included security screwdriver is essential for removing the security screw.
- Handle gently: The faceplate and doorbell housing are durable but can crack if forced—work slowly and carefully.
- Choose compatible replacements: Only use official Ring Doorbell Pro faceplates or verified third-party options designed for your model.
- Reattach securely: Ensure the faceplate snaps fully into place and the security screw is tightened to prevent tampering.
- Test after installation: Power on and check live view, motion detection, and audio to confirm everything works.
- Clean while you’re at it: Wipe down the lens and sensors when the faceplate is off for clearer video quality.
Introduction: Why Change Your Ring Doorbell Pro Faceplate?
Your Ring Doorbell Pro isn’t just a security device—it’s part of your home’s curb appeal. Over time, the faceplate can get scratched, faded, or dirty, making your sleek smart doorbell look worn out. Maybe you’re moving into a new house and want a fresh look, or perhaps you’ve chosen a new color to match your front door or siding. Whatever the reason, changing the Ring Doorbell Pro faceplate is one of the easiest and most satisfying DIY upgrades you can make.
The good news? You don’t need to be an electrician or tech expert to do it. With just a few basic tools and about 10–15 minutes of your time, you can swap out the old faceplate for a new one and give your doorbell a brand-new appearance. Plus, it’s a great way to personalize your home’s exterior without spending much money.
In this guide, we’ll walk you through the entire process—step by step—so you can change your Ring Doorbell Pro faceplate safely, correctly, and with confidence. We’ll cover everything from safety precautions and tool requirements to troubleshooting common issues. By the end, your doorbell will look sharp, function perfectly, and maybe even impress your neighbors.
What You’ll Need Before You Start
Visual guide about How to Change Ring Doorbell Pro Faceplate
Image source: i0.wp.com
Before you begin, gather these items to make the process smooth and safe:
- New Ring Doorbell Pro faceplate: Available in colors like Satin Nickel, Venetian Bronze, Black, and White. Buy directly from Ring or authorized retailers to ensure compatibility.
- Small flathead screwdriver: Or use the security screwdriver that came with your Ring Doorbell Pro.
- Power drill or screwdriver (optional): Only if you need to remove mounting screws, but usually not necessary for faceplate-only changes.
- Ladder (if needed): Depending on how high your doorbell is mounted.
- Soft cloth or microfiber towel: For cleaning the lens and sensors while the faceplate is off.
- Flashlight (optional): Helpful if you’re working in low light.
Pro tip: If you’re unsure which faceplate model you need, check the back of your current faceplate or look up your device in the Ring app under “Device Health.”
Step 1: Turn Off the Power
Safety first! Even though the Ring Doorbell Pro runs on low voltage, it’s still connected to your home’s electrical system. To avoid any risk of electric shock or short-circuiting the device, you must turn off the power before handling the faceplate.
Locate Your Breaker Box
Head to your home’s main electrical panel (breaker box). Look for the circuit labeled “Doorbell,” “Front Door,” or something similar. If you’re not sure which one controls your doorbell, turn off the main breaker temporarily—this cuts power to the entire house but ensures safety.
Test the Power
Once you’ve turned off the breaker, go back to your doorbell and press the button. If nothing happens—no light, no chime—the power is off. You can also use a non-contact voltage tester near the wires to double-check.
Wait a Few Minutes
Give the system a couple of minutes to fully discharge. This ensures no residual power remains in the device.
Step 2: Remove the Old Faceplate
Now that the power is off, it’s time to remove the existing faceplate.
Locate the Security Screw
Look at the bottom edge of your Ring Doorbell Pro. You’ll see a small, recessed screw—this is the security screw that holds the faceplate in place. It’s designed to prevent tampering, so you’ll need a flathead screwdriver or the special tool Ring provides.
Unscrew the Security Screw
Insert your screwdriver into the slot and turn it counterclockwise. Don’t force it—if it’s tight, wiggle the screwdriver slightly while turning. Once loose, unscrew it completely and set it aside in a safe place (like a small bowl or magnetic tray) so you don’t lose it.
Gently Pry Off the Faceplate
With the screw removed, the faceplate should loosen. Use your fingers to gently pull it away from the doorbell housing. Start at the bottom and work your way up. If it feels stuck, don’t yank it—use the flathead screwdriver to carefully pry it loose, but avoid scratching the surface.
Disconnect the Faceplate (If Applicable)
Some older models have a small ribbon cable connecting the faceplate to the internal components. If yours does, gently unplug it by pulling the connector straight out—don’t pull on the wires themselves.
Step 3: Clean the Doorbell (Optional but Recommended)
With the faceplate off, take a moment to clean your doorbell. Dust, dirt, and fingerprints can build up on the lens and sensors, reducing video quality and motion detection accuracy.
Wipe the Lens
Use a soft, lint-free cloth (like a microfiber towel) to gently clean the camera lens. Avoid using harsh chemicals—water or a mild glass cleaner is fine. Don’t spray liquid directly on the device; instead, dampen the cloth slightly.
Clean the Motion Sensors
The small black dots around the lens are PIR (passive infrared) motion sensors. Wipe them gently with the same cloth to ensure they can detect movement properly.
Check for Obstructions
Look inside the housing for any debris, spider webs, or dust. Use a can of compressed air to blow it out if needed.
Step 4: Install the New Faceplate
Now it’s time to put on your new faceplate. Make sure it’s the correct model for your Ring Doorbell Pro—using the wrong one can cause fit issues or damage the device.
Align the Faceplate
Hold the new faceplate up to the doorbell housing. Make sure it’s oriented correctly—the Ring logo should be at the bottom, and the screw hole should line up with the threaded insert on the housing.
Connect the Ribbon Cable (If Applicable)
If your model has a ribbon cable, gently plug it into the connector on the doorbell. It should snap in easily—don’t force it. Make sure it’s fully seated.
Snap the Faceplate Into Place
Press the faceplate firmly onto the housing, starting from the top and working down. You should hear a soft click as it locks into place. Don’t use excessive force—if it doesn’t snap easily, double-check the alignment.
Reinsert the Security Screw
Once the faceplate is secure, reinsert the security screw into the bottom hole. Use your screwdriver to tighten it clockwise until snug. Don’t overtighten—this can strip the screw or crack the plastic.
Step 5: Restore Power and Test
With the new faceplate installed, it’s time to turn the power back on and make sure everything works.
Turn the Breaker Back On
Go back to your breaker box and flip the doorbell circuit back on. Wait about 30 seconds for the system to reboot.
Check the Doorbell Light
Look at your Ring Doorbell Pro. You should see a solid white light ring, indicating it’s powered and connected.
Open the Ring App
Launch the Ring app on your phone and go to your device. Tap “Live View” to check the camera feed. Make sure the video is clear and the field of view hasn’t changed.
Test Motion and Audio
Walk in front of the doorbell to trigger motion detection. You should receive a notification and see the event in the app. Also, test two-way audio by speaking through the app—your voice should come through clearly.
Press the Doorbell Button
Finally, press the button to ensure the chime works and you receive a notification.
Troubleshooting Common Issues
Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems.
Faceplate Won’t Snap On
If the new faceplate doesn’t fit, double-check that it’s the correct model for your Ring Doorbell Pro. Also, ensure the ribbon cable (if present) is fully connected and not pinched.
Doorbell Won’t Power On
If the light doesn’t come on after restoring power, check the breaker again. Also, inspect the wiring connections behind the doorbell to make sure they’re secure.
Blurry or Dark Video
This could be due to a dirty lens or misaligned faceplate. Clean the lens again and ensure the faceplate is fully seated. If the problem persists, try removing and reinstalling the faceplate.
Motion Detection Not Working
Make sure the PIR sensors are clean and unobstructed. Also, check the motion settings in the Ring app—adjust the sensitivity if needed.
Security Screw Won’t Tighten
If the screw spins freely, the threaded insert may be damaged. In this case, contact Ring support for a replacement part.
Tips for a Smooth Faceplate Swap
Here are a few extra tips to make your faceplate change even easier:
- Do it during daylight: Natural light makes it easier to see what you’re doing and reduces the risk of dropping small parts.
- Work on a stable surface: If you’re using a ladder, make sure it’s on level ground and have someone hold it if possible.
- Keep screws organized: Use a small container or magnetic mat to hold the security screw so it doesn’t get lost.
- Take photos: Snap a picture of the wiring before disconnecting anything—this can help if you need to reassemble later.
- Upgrade your Wi-Fi: While you’re at it, check your Wi-Fi signal strength in the Ring app. A weak signal can cause performance issues.
When to Call a Professional
While changing the faceplate is a simple task, there are times when you might want to call in help:
- If you’re uncomfortable working with electricity or ladders.
- If the wiring behind the doorbell looks damaged or frayed.
- If your doorbell is hardwired into a complex chime system and you’re unsure how to disconnect it safely.
- If you’ve tried troubleshooting and the device still won’t work after the swap.
In these cases, contact a licensed electrician or reach out to Ring Customer Support for guidance.
Conclusion: Enjoy Your Fresh-Looking Doorbell
Changing your Ring Doorbell Pro faceplate is a quick, easy, and rewarding project that can make a big difference in your home’s appearance. Whether you’re switching colors to match a new paint job or just giving your doorbell a clean, updated look, this simple upgrade takes just minutes and requires minimal tools.
By following this guide—turning off the power, removing the old plate, cleaning the device, installing the new one, and testing everything—you’ll ensure a safe and successful swap. Plus, you’ll gain confidence in handling small home tech repairs on your own.
Remember: always prioritize safety, use the right tools, and don’t rush the process. And if something doesn’t feel right, it’s okay to ask for help.
Now that your Ring Doorbell Pro looks as good as new, take a step back and admire your work. Not only does it enhance your home’s curb appeal, but it also reinforces your commitment to smart, secure living. Welcome guests with a doorbell that’s not just functional—but stylish, too.