Changing the WiFi on your Ring Doorbell Pro is simple with the Ring app. This guide walks you through disconnecting from your old network, connecting to a new one, and troubleshooting common issues to keep your doorbell working smoothly.
Key Takeaways
- Use the Ring app to change WiFi: All network changes are managed through the Ring mobile app, not the device itself.
- Ensure strong signal strength: Place your router close to the doorbell or use a WiFi extender for reliable connectivity.
- Know your network details: Have your new WiFi name (SSID) and password ready before starting the process.
- Reconnect during setup mode: Put your Ring Doorbell Pro into setup mode using the orange button to begin pairing.
- Test after reconnecting: Always verify the connection by checking live view and motion alerts in the app.
- Troubleshoot common issues: If connection fails, restart the app, reboot your router, or reset the doorbell if needed.
- Update firmware regularly: Keep your Ring device updated for optimal performance and security.
How to Change the WiFi on Ring Doorbell Pro
Changing the WiFi network on your Ring Doorbell Pro might sound complicated, but it’s actually a straightforward process—especially if you follow the right steps. Whether you’ve moved to a new home, upgraded your internet service, or simply want to switch from a 2.4GHz to a 5GHz network (or vice versa), knowing how to update your doorbell’s connection is essential for keeping your smart home security system running smoothly.
In this comprehensive guide, we’ll walk you through every step of changing the WiFi on your Ring Doorbell Pro. You’ll learn how to prepare your device, use the Ring app to reconnect to a new network, troubleshoot common connection problems, and ensure your doorbell stays online and secure. By the end, you’ll feel confident managing your Ring device’s network settings like a pro.
Why You Might Need to Change Your Ring Doorbell’s WiFi
There are several common reasons why you might need to change the WiFi network your Ring Doorbell Pro is connected to:
Visual guide about How to Change the Wifi on Ring Doorbell Pro
Image source: content.instructables.com
- Moving to a new home: If you’ve relocated, your new house likely has a different internet setup and network name.
- Upgrading your internet plan: Switching ISPs or getting a new router often means a new WiFi network.
- Network performance issues: If your current WiFi is slow or unreliable, switching to a stronger or less congested network can improve performance.
- Changing from 2.4GHz to 5GHz (or vice versa): While the Ring Doorbell Pro only supports 2.4GHz networks, some users mistakenly try to connect to 5GHz and need to switch back.
- Security concerns: If you suspect your network has been compromised, changing your WiFi and reconnecting your devices is a smart security move.
No matter your reason, the process remains the same. The key is using the Ring app to guide you through the reconnection process safely and efficiently.
What You’ll Need Before Starting
Before you begin changing the WiFi on your Ring Doorbell Pro, make sure you have the following ready:
- Your smartphone or tablet: You’ll need a device with the Ring app installed and logged into your account.
- Your new WiFi network name (SSID) and password: Double-check that you have the correct credentials. Typos are a common cause of connection failures.
- Access to your Ring Doorbell Pro: You’ll need to physically press a button on the device to enter setup mode.
- A stable internet connection: Your phone should be connected to the same network you want to connect your doorbell to (or at least have cellular data).
- Patience and a few minutes of uninterrupted time: The process typically takes 5–10 minutes, but rushing can lead to mistakes.
Having these items ready will help ensure a smooth and successful WiFi change.
Step-by-Step Guide: How to Change the WiFi on Ring Doorbell Pro
Step 1: Open the Ring App and Select Your Device
Start by opening the Ring app on your smartphone or tablet. Make sure you’re logged into the account associated with your Ring Doorbell Pro.
Once the app loads, you’ll see a dashboard with all your Ring devices. Tap on the Ring Doorbell Pro you want to update. This will open the device’s live view and control panel.
From here, tap the gear icon (⚙️) in the top-right corner to access the device settings. This is where you’ll begin the WiFi change process.
Step 2: Navigate to Device Health and Reconnect
In the device settings menu, scroll down until you find the Device Health section. Tap on it to view your doorbell’s current status, including battery level, signal strength, and network connection.
Look for the Change WiFi Network option. Tap it to begin the reconnection process. The app will prompt you to confirm that you want to disconnect from the current network and connect to a new one.
Tap Continue to proceed. The app will now guide you through the steps to reconnect your doorbell to a new WiFi network.
Step 3: Put Your Ring Doorbell Pro into Setup Mode
Now it’s time to physically interact with your Ring Doorbell Pro. You’ll need to press the orange button on the back of the device to put it into setup mode.
To do this:
- Remove the faceplate of your Ring Doorbell Pro using the security screw (if installed).
- Locate the small orange button on the back of the device, near the bottom.
- Press and hold the orange button for about 5 seconds until the light on the front of the doorbell starts flashing white.
Once the light is flashing white, your doorbell is in setup mode and ready to connect to a new WiFi network. You have about 10 minutes to complete the process before it times out, so don’t delay.
Step 4: Follow the In-App Setup Wizard
Return to the Ring app. The app should now detect that your doorbell is in setup mode and begin the connection process automatically.
The setup wizard will ask you to select your new WiFi network from a list of available networks. Tap on the correct network name (SSID). If your network doesn’t appear, make sure your phone is connected to the same 2.4GHz network and that the doorbell is within range of the router.
Next, enter your WiFi password carefully. The app will show dots or asterisks as you type, so double-check for typos. If you make a mistake, you can go back and correct it.
After entering the password, tap Continue. The app will attempt to connect your Ring Doorbell Pro to the new network.
Step 5: Wait for Connection Confirmation
The app will show a progress bar as it connects your doorbell to the new WiFi network. This usually takes 1–2 minutes, but it can vary depending on signal strength and network congestion.
If the connection is successful, you’ll see a confirmation message saying “Connected!” or “Setup Complete.” The light on your doorbell will also stop flashing and return to a solid white or blue, depending on the model.
If the connection fails, don’t panic. The app will usually provide an error message explaining what went wrong. Common issues include incorrect passwords, weak signal, or network incompatibility. We’ll cover troubleshooting in a later section.
Step 6: Test Your Connection
Once connected, it’s important to test your Ring Doorbell Pro to make sure everything is working properly.
Start by checking the live view in the Ring app. Tap the video feed to see if you can view your front door in real time. If the video loads quickly and clearly, that’s a good sign.
Next, test motion detection by walking in front of the doorbell. You should receive a notification on your phone within a few seconds. You can also manually trigger a motion alert by tapping the motion icon in the app.
Finally, check the Device Health section again to confirm that the signal strength is strong (ideally “Excellent” or “Good”) and that the network is listed correctly.
If everything looks good, congratulations—you’ve successfully changed the WiFi on your Ring Doorbell Pro!
Tips for a Smooth WiFi Change
To make the process even easier and avoid common pitfalls, keep these tips in mind:
- Use a 2.4GHz network only: The Ring Doorbell Pro does not support 5GHz WiFi. Make sure your new network is on the 2.4GHz band. If your router broadcasts both bands under the same name, consider temporarily disabling the 5GHz band during setup.
- Improve signal strength: If your doorbell is far from the router, consider using a WiFi extender or mesh network to boost the signal. A strong connection prevents dropouts and ensures reliable performance.
- Restart your router: If you’re having trouble connecting, try turning your router off for 30 seconds and then back on. This can resolve temporary network glitches.
- Update the Ring app: Make sure you’re using the latest version of the Ring app. Older versions may have bugs or compatibility issues.
- Charge your doorbell: If your Ring Doorbell Pro is hardwired, this isn’t an issue. But if it’s battery-powered, ensure it has at least 50% charge before starting the process.
- Keep your phone close: Stay within range of both your phone’s data connection and the doorbell during setup to avoid interruptions.
Troubleshooting Common WiFi Connection Issues
Even with careful preparation, sometimes things don’t go as planned. Here are solutions to the most common problems when changing the WiFi on your Ring Doorbell Pro:
Issue: “Unable to Connect to Network” Error
Possible Causes: Incorrect password, weak signal, or network incompatibility.
Solution: Double-check your WiFi password for typos. Ensure your network is 2.4GHz and not hidden. Move closer to the router or use a WiFi extender. If the problem persists, restart your router and try again.
Issue: Doorbell Not Entering Setup Mode
Possible Causes: Button not pressed long enough, low battery, or hardware issue.
Solution: Press and hold the orange button for at least 5 seconds until the light flashes white. If the light doesn’t flash, check the battery level or try recharging the device. For hardwired models, ensure power is connected.
Issue: App Doesn’t Detect Doorbell in Setup Mode
Possible Causes: Bluetooth interference, app glitch, or outdated software.
Solution: Close and reopen the Ring app. Make sure Bluetooth is enabled on your phone. Update the app to the latest version. If needed, force-stop the app and restart your phone.
Issue: Weak Signal After Reconnection
Possible Causes: Distance from router, thick walls, or interference from other devices.
Solution: Reposition your router or use a WiFi extender. Avoid placing the router near microwaves, cordless phones, or metal objects. Check the signal strength in the Device Health section and consider relocating the doorbell if necessary.
Issue: Doorbell Disconnects Frequently
Possible Causes: Network congestion, outdated firmware, or power issues.
Solution: Limit the number of devices on your network. Update your doorbell’s firmware through the Ring app. For hardwired models, check the wiring and transformer to ensure adequate power supply.
How to Reset Your Ring Doorbell Pro (If Needed)
If you’re unable to change the WiFi using the standard method, a factory reset may be necessary. This should be a last resort, as it erases all settings and requires a full reinstallation.
To reset your Ring Doorbell Pro:
- Remove the faceplate and locate the orange button.
- Press and hold the orange button for 20 seconds until the light turns off and then flashes white again.
- Release the button. The doorbell will restart and enter setup mode.
- Follow the in-app setup wizard to reconnect to your new WiFi network.
After resetting, you’ll need to reconfigure motion zones, alerts, and other settings. Make sure to back up any important preferences before proceeding.
Keeping Your Ring Doorbell Pro Secure and Updated
Once your doorbell is connected to the new WiFi network, take a few extra steps to ensure long-term performance and security:
- Enable two-factor authentication (2FA): This adds an extra layer of security to your Ring account. Go to Account Settings > Two-Factor Authentication to set it up.
- Update firmware regularly: Ring releases updates to improve performance and fix bugs. The app will notify you when an update is available. Install it promptly.
- Review connected devices: Periodically check which devices are linked to your Ring account and remove any you no longer use.
- Use a strong WiFi password: Avoid common passwords like “password123” or “12345678.” Use a mix of letters, numbers, and symbols.
- Monitor Device Health: Check the Device Health section weekly to catch issues early.
Conclusion
Changing the WiFi on your Ring Doorbell Pro doesn’t have to be stressful. With the right preparation and a clear understanding of the steps, you can switch networks quickly and confidently. Whether you’re moving, upgrading your internet, or just troubleshooting a weak signal, this guide has equipped you with everything you need to keep your smart doorbell connected and secure.
Remember to use the Ring app, enter setup mode with the orange button, and test your connection afterward. If you run into issues, don’t hesitate to troubleshoot or reset the device. And always keep your firmware and app updated for the best experience.
Your Ring Doorbell Pro is a valuable part of your home security system—keeping it online ensures you never miss a visitor, package, or potential threat. So the next time your WiFi changes, you’ll know exactly what to do.