How to Change the Wifi on Your Ring Doorbell

Changing the WiFi network on your Ring Doorbell is simple with the right steps. This guide walks you through the entire process using the Ring app, including troubleshooting tips for common connection issues. Stay connected and keep your home secure with a reliable WiFi setup.

Key Takeaways

Use the Ring app to change WiFi: All network changes must be made through the official Ring app, not your phone’s settings.
Ensure your new network is 2.4 GHz: Most Ring Doorbells only support 2.4 GHz networks, not 5 GHz.
Stay within range during setup: Keep your doorbell close to your router or use a WiFi extender for better signal strength.
Reconnect after moving or router changes: If you move your doorbell or change your router, you’ll need to update the WiFi settings.
Reset if needed: If the doorbell won’t connect, a factory reset may be required before reconfiguring.
Check for app updates: Always use the latest version of the Ring app to avoid compatibility issues.
Test after setup: Always test the live view and motion alerts to confirm the connection is working properly.

How to Change the WiFi on Your Ring Doorbell

If you’ve moved, upgraded your internet plan, or simply changed your WiFi network name (SSID) or password, you’ll need to update your Ring Doorbell’s connection. Don’t worry—it’s easier than it sounds! This step-by-step guide will walk you through how to change the WiFi on your Ring Doorbell safely and efficiently, ensuring your device stays connected and your home remains secure.

Whether you have a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell 4, Ring Doorbell Pro, or Ring Doorbell Pro 2, the process is very similar. The key is using the Ring app correctly and following each step carefully. We’ll also cover common issues and how to fix them, so you won’t be left staring at a “WiFi disconnected” message.

By the end of this guide, you’ll know exactly how to reconnect your Ring Doorbell to a new WiFi network, troubleshoot connection problems, and keep your smart doorbell running smoothly.

Why You Might Need to Change Your Ring Doorbell’s WiFi

Visual guide about How to Change the Wifi on Your Ring Doorbell

Image source: smarthomefreak.com

There are several reasons you might need to update your Ring Doorbell’s WiFi settings:

Moving to a new home: Your new house likely has a different router and network name.
Upgrading your internet service: New modems or routers often come with new network credentials.
Changing your WiFi password: For security reasons, many people update their passwords regularly.
Switching to a new network name (SSID): You might rename your network for better organization.
Adding a WiFi extender or mesh system: If you’ve improved your home’s WiFi coverage, you may want your doorbell to connect to a stronger signal.
Router replacement: If your old router failed and you installed a new one, the network details will be different.

No matter the reason, the process remains the same: use the Ring app to reconnect your doorbell to the new network. Let’s dive into the steps.

Before You Begin: What You’ll Need

Before starting the WiFi change process, make sure you have the following:

Your smartphone or tablet: With the Ring app installed and logged into your account.
Your new WiFi network name (SSID) and password: Double-check for typos—this is a common cause of connection failures.
A stable WiFi signal near your doorbell: Your doorbell needs to be within range of your router or extender.
Access to your doorbell: You’ll need to physically press the setup button on the device.
Charged battery or wired power: If your doorbell is battery-powered, ensure it has enough charge. Wired models should be connected to power.

Pro tip: If your doorbell is hardwired, make sure the power is on. If it’s battery-powered, consider replacing the battery before starting to avoid interruptions.

Step 1: Open the Ring App and Select Your Device

The first step is to launch the Ring app on your smartphone or tablet. Make sure you’re logged into the account associated with your doorbell.

Navigate to Device Settings

Once the app opens:

Tap the three horizontal lines (menu icon) in the top-left corner.
Select Devices from the menu.
Find your Ring Doorbell in the list and tap on it.
Tap Device Settings (usually represented by a gear icon).

You should now see options like Motion Settings, Alert Settings, and Device Health.

Check Device Health

Before changing the WiFi, it’s smart to check your doorbell’s current status:

Look at the Device Health section.
Check the WiFi Signal Strength—ideally, it should show “Good” or “Excellent.”
Note the current network name under Connected Network.

If the signal is weak, consider moving your router or adding a WiFi extender before proceeding.

Step 2: Start the WiFi Setup Process

Now it’s time to begin the actual WiFi change.

Tap “Change WiFi Network”

In the Device Settings menu:

Scroll down and tap Change WiFi Network.
The app will ask if you want to continue—tap Continue.
You’ll see a warning: “Your device will disconnect from the current network.” Tap OK to proceed.

At this point, your doorbell will go offline temporarily. This is normal.

Put Your Doorbell in Setup Mode

Next, you’ll need to physically interact with your doorbell:

Locate the orange setup button on the back or side of your doorbell (location varies by model).
Press and hold the button for about 5–10 seconds until the light ring on the front starts flashing white.
Release the button. The white light means the doorbell is in setup mode and ready to connect to a new network.

Note: On some models, like the Ring Doorbell Pro, you may need to remove the faceplate to access the button. Refer to your user manual if unsure.

Step 3: Connect Your Phone to the Doorbell’s Temporary Network

Now your doorbell is broadcasting its own temporary WiFi network. Your phone needs to connect to it to transfer the new network details.

Go to Your Phone’s WiFi Settings

Open your phone’s Settings app.
Tap WiFi or Network & Internet (depending on your device).
Look for a network named something like “Ring-XXXX” (where XXXX is a series of numbers).
Tap to connect to this network.
If prompted for a password, enter “ringwifi” (all lowercase, no spaces).

Your phone is now connected to the doorbell’s temporary network. This allows the Ring app to send your new WiFi credentials securely.

Return to the Ring App

Once connected:

Go back to the Ring app.
The app should automatically detect that your phone is connected to the doorbell’s network.
You’ll see a list of available WiFi networks in your area.

If the app doesn’t detect the connection, try toggling your phone’s WiFi off and on, then reconnect to the “Ring-XXXX” network.

Step 4: Select Your New WiFi Network

Now comes the crucial part: choosing the right network.

Choose the Correct Network

From the list of available networks, find your new home WiFi network (the one you want your doorbell to use).
Tap on it to select it.
Enter the WiFi password carefully. Double-check for uppercase letters, numbers, and special characters.
Tap Continue or Connect.

Important: Most Ring Doorbells only support 2.4 GHz networks. If your router broadcasts both 2.4 GHz and 5 GHz under the same name (a common setup), your doorbell may not connect properly.

Use a Separate 2.4 GHz Network (If Needed)

If your router combines both bands:

Log into your router’s admin panel (usually via a web browser).
Separate the 2.4 GHz and 5 GHz networks into different names (e.g., “HomeWiFi_2.4” and “HomeWiFi_5”).
Select the 2.4 GHz network in the Ring app.

This ensures your doorbell connects to the compatible band.

Step 5: Wait for the Connection to Complete

After entering the password, the app will send the network details to your doorbell. This process can take 1–3 minutes.

Watch for the Light Ring

While waiting:

The light ring on your doorbell will flash white during setup.
Once connected, it will turn solid green for a few seconds, then return to normal.
If it flashes red or stays white, there’s an issue—see the troubleshooting section below.

Return to Your Home WiFi

Once the doorbell connects:

Go back to your phone’s WiFi settings.
Reconnect to your home WiFi network (not the “Ring-XXXX” network).
Return to the Ring app.

Your phone must be on the same network as your doorbell for the app to communicate with it.

Step 6: Test the Connection

Don’t assume it’s working—test it!

Check Device Health Again

Go back to your doorbell in the Ring app.
Tap Device Health.
Confirm the Connected Network shows your new WiFi name.
Check the WiFi Signal Strength—aim for “Good” or better.

Test Live View and Motion Alerts

Tap Live View to see if the video stream loads quickly.
Walk in front of the doorbell to trigger a motion alert.
Check your phone for a notification.

If everything works, congratulations—you’ve successfully changed the WiFi on your Ring Doorbell!

Troubleshooting Common WiFi Connection Issues

Even with careful steps, problems can happen. Here’s how to fix the most common ones.

“WiFi Network Not Found” or “Connection Failed”

Possible causes:

Wrong network selected: Make sure you picked the 2.4 GHz network, not 5 GHz.
Incorrect password: Re-enter the password carefully. Consider copying it from a trusted source.
Weak signal: Move closer to the router or use a WiFi extender.
Router settings: Some routers block new devices. Check if “AP Isolation” or “Client Isolation” is enabled—turn it off.

Doorbell Won’t Enter Setup Mode

If the light ring doesn’t flash white:

Make sure the doorbell has power (battery charged or wires connected).
Press and hold the setup button for at least 10 seconds.
If it still doesn’t work, try removing and reinserting the battery (for battery models).

App Can’t Find the “Ring-XXXX” Network

Ensure your phone’s WiFi is on.
Restart your phone and try again.
Move closer to the doorbell—the temporary network has a short range.

Doorbell Connects but Drops Frequently

This usually means a weak signal:

Move your router closer to the doorbell.
Install a WiFi extender or mesh system.
Reposition the doorbell slightly for better reception.

Still Not Working? Try a Factory Reset

As a last resort:

Press and hold the setup button for 20–30 seconds until the light ring flashes red.
Release the button. The doorbell will reset to factory settings.
Reinstall it using the Ring app’s setup wizard.

Note: A factory reset erases all settings, so use it only if other fixes fail.

Tips for a Stronger WiFi Connection

A reliable connection starts with good WiFi coverage. Here are some pro tips:

Place your router centrally: Avoid basements or far corners.
Use a WiFi extender: Especially useful for front doors far from the router.
Upgrade to a mesh system: Systems like Google Nest WiFi or Eero provide whole-home coverage.
Avoid interference: Keep routers away from microwaves, cordless phones, and metal objects.
Update router firmware: Manufacturers often release updates that improve performance and compatibility.

Remember: Your Ring Doorbell only needs a basic connection—it doesn’t require high bandwidth, but it does need stability.

Final Thoughts

Changing the WiFi on your Ring Doorbell might seem intimidating at first, but it’s a straightforward process once you know the steps. By using the Ring app, putting your doorbell in setup mode, and carefully selecting your new network, you can keep your device connected and your home secure.

Always double-check your WiFi password, ensure you’re using a 2.4 GHz network, and test the connection afterward. If you run into issues, don’t panic—most problems have simple fixes.

With this guide, you’re equipped to handle any WiFi change, whether you’re moving, upgrading your internet, or just improving your home network. Stay connected, stay safe, and enjoy the peace of mind that comes with a working Ring Doorbell.