How to Change Wi-fi on Ring Doorbell

Changing the Wi-Fi network on your Ring Doorbell is simple with the Ring app. This guide walks you through every step, from disconnecting your old network to reconnecting to a new one, ensuring your doorbell stays secure and functional.

Key Takeaways

Use the Ring app: All Wi-Fi changes must be done through the official Ring app—no physical buttons on the device can do this.
Ensure strong signal strength: Your new Wi-Fi network should have a strong signal at the doorbell’s location to avoid disconnections.
Know your network details: Have your new Wi-Fi name (SSID) and password ready before starting the process.
Reconnect within 30 seconds: After removing the doorbell from its mount, you must reconnect it to power quickly to avoid a full reset.
Test after setup: Always test live view and motion alerts after changing networks to confirm everything works.
Update firmware if needed: Outdated firmware can cause connection issues—check for updates in the app.
Contact support if stuck: If you can’t reconnect, Ring’s customer support can help troubleshoot or reset your device remotely.

If you’ve moved to a new home, upgraded your internet plan, or simply want to switch your Ring Doorbell to a different Wi-Fi network, you’re in the right place. Changing the Wi-Fi on your Ring Doorbell might sound tricky, but with the right steps, it’s actually quite straightforward. Whether you have a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell 4, Ring Doorbell Pro, or Ring Doorbell Elite, the process is nearly identical.

In this guide, we’ll walk you through every step of changing your Ring Doorbell’s Wi-Fi connection using the Ring app. You’ll learn how to safely disconnect your device, reconnect it to a new network, and troubleshoot common issues. By the end, your doorbell will be back online, sending you alerts and letting you see who’s at the door—no matter where you are.

We’ll also share practical tips to ensure a strong connection, avoid signal drops, and keep your smart home security running smoothly. So grab your phone, open the Ring app, and let’s get started.

Why You Might Need to Change Your Wi-Fi Network

Visual guide about How to Change Wi-fi on Ring Doorbell

Image source: mobileimages.lowes.com

There are several common reasons why you might need to change the Wi-Fi network on your Ring Doorbell:

Moving to a new home: Your new house likely has a different internet provider and Wi-Fi network.
Upgrading your router: Newer routers often use different network names or security settings.
Switching internet providers: If you’ve changed ISPs, your old network is no longer available.
Network congestion: You might want to connect to a less crowded 5GHz band instead of 2.4GHz.
Security concerns: If you suspect your network has been compromised, switching networks improves safety.
Guest or secondary network: Some users prefer to connect smart devices to a separate guest network for better control.

No matter your reason, the process remains the same. The key is to follow the steps carefully and ensure your new network meets Ring’s requirements.

What You’ll Need Before Starting

Before you begin changing your Wi-Fi network, make sure you have the following:

Your smartphone or tablet: With the Ring app installed and logged into your account.
Access to your new Wi-Fi network: Know the network name (SSID) and password.
Your Ring Doorbell: Fully charged or connected to power.
A screwdriver (if needed): To remove the doorbell from its mount.
A stable internet connection: Your phone should be connected to the new Wi-Fi network during setup.

It’s also helpful to have a friend nearby to assist, especially if your doorbell is mounted high up. Safety first!

Step-by-Step Guide: How to Change Wi-Fi on Ring Doorbell

Now that you’re prepared, let’s go through the process step by step. This method works for all Ring Doorbell models that connect via Wi-Fi.

Step 1: Open the Ring App

Start by opening the Ring app on your smartphone or tablet. Make sure you’re logged into the account associated with your doorbell.

Once inside, tap on the three horizontal lines (the menu icon) in the top-left corner. From the menu, select Devices. You’ll see a list of all your Ring devices.

Tap on your doorbell to open its settings. This will take you to the device dashboard, where you can view live footage, check battery life, and adjust settings.

Step 2: Access Device Health

On the device dashboard, scroll down until you see the Device Health section. Tap on it to open a detailed view of your doorbell’s status.

Here, you’ll see information like signal strength, firmware version, and power source. Look for the Wi-Fi Network field—this shows the current network your doorbell is connected to.

Tap on the Change Wi-Fi Network button. This will start the reconnection process.

Step 3: Remove the Doorbell from Its Mount

This step is crucial. To change the Wi-Fi network, your Ring Doorbell needs to be temporarily disconnected from power.

If your doorbell is hardwired, turn off the power at the breaker box to avoid electrical shock. If it’s battery-powered, simply remove the battery.

Next, use a screwdriver to loosen the security screw at the bottom of the doorbell. Once loose, gently slide the doorbell upward to detach it from the mounting bracket.

Important: You have about 30 seconds to reconnect the doorbell after removing it. If you take too long, the device may enter setup mode and require a full factory reset. So have your phone ready!

Step 4: Reconnect to Power

Quickly reconnect your doorbell to power:

Battery models: Reinsert the battery and snap the doorbell back onto the mount.
Hardwired models: Reattach the doorbell to the mount and turn the power back on at the breaker.

Once powered, the doorbell will emit a series of tones and the LED will flash white. This means it’s ready to connect to a new network.

Step 5: Follow the In-App Setup

Return to the Ring app. The app should detect that your doorbell is in setup mode and prompt you to reconnect.

Tap Continue when prompted. The app will ask you to select your new Wi-Fi network from a list of available networks.

Choose your new network from the list. If you don’t see it, tap Refresh or move closer to your router to improve signal detection.

Enter your Wi-Fi password when prompted. Make sure it’s correct—typos are a common cause of connection failure.

Tap Connect. The app will send the network details to your doorbell.

Step 6: Wait for Connection

Your doorbell will now attempt to connect to the new network. This can take anywhere from 30 seconds to a few minutes.

During this time, the LED on the doorbell will flash white. Once connected, it will turn solid green.

In the app, you’ll see a confirmation message saying the connection was successful. You’ll also see the new network name under Device Health.

Step 7: Test Your Doorbell

Now that your doorbell is connected, it’s time to test it.

Tap the Live View button in the app to open a real-time video feed. If you see clear video, the connection is working.

Walk in front of the doorbell to trigger motion detection. You should receive a notification on your phone within a few seconds.

Test the two-way audio by speaking through the app. Ask someone near the doorbell to confirm they can hear you.

If everything works, congratulations—you’ve successfully changed your Wi-Fi network!

Tips for a Strong and Stable Connection

A successful Wi-Fi change isn’t just about connecting—it’s about maintaining a strong signal. Here are some tips to keep your Ring Doorbell online:

Use a 2.4GHz network: Ring Doorbells work best on 2.4GHz Wi-Fi. While some models support 5GHz, 2.4GHz offers better range and wall penetration.
Place your router centrally: The closer your router is to the doorbell, the stronger the signal.
Use a Wi-Fi extender: If your doorbell is far from the router, a Wi-Fi extender can boost the signal.
Avoid interference: Keep your router away from microwaves, cordless phones, and metal objects that can block signals.
Check signal strength: In the Ring app, go to Device Health and look at the Wi-Fi signal bar. Aim for at least 2–3 bars.
Update firmware: Ring regularly releases updates that improve connectivity. Check for updates in the app under Device Health.

Troubleshooting Common Issues

Even with careful steps, you might run into problems. Here’s how to fix the most common issues when changing Wi-Fi on your Ring Doorbell.

Issue 1: Doorbell Won’t Connect to New Network

If your doorbell fails to connect, try these steps:

Double-check the Wi-Fi password—make sure Caps Lock is off and special characters are correct.
Ensure your phone is connected to the same network you’re trying to connect the doorbell to.
Move closer to the router during setup to improve signal strength.
Restart your router and try again.
If all else fails, perform a factory reset (see below).

Issue 2: Weak Signal After Connection

If your doorbell connects but has a weak signal:

Check the signal strength in Device Health. If it’s low, consider moving your router or adding a Wi-Fi extender.
Switch to a less congested Wi-Fi channel using your router’s admin settings.
Ensure no large metal objects or thick walls are blocking the signal path.

Issue 3: Doorbell Keeps Disconnecting

Frequent disconnections can be frustrating. Try these fixes:

Update your doorbell’s firmware through the Ring app.
Reduce the number of devices on your network.
Set your router to assign a static IP to your doorbell (advanced users only).
Contact Ring support if the issue persists—there may be a hardware problem.

Issue 4: App Says “Device Offline”

If your doorbell shows as offline after the change:

Check if the doorbell has power—battery models may need recharging.
Ensure the Wi-Fi network is active and working on other devices.
Restart the doorbell by removing and reinserting the battery or cycling power.
Re-run the Wi-Fi setup process from the beginning.

How to Factory Reset Your Ring Doorbell (If Needed)

If you’re unable to connect your doorbell to any network, a factory reset may be necessary. This erases all settings and returns the device to its original state.

Warning: A factory reset will remove your device from your Ring account. You’ll need to set it up as if it were new.

To reset:

Battery models: Remove the battery, press and hold the orange button on the back for 20 seconds, then reinsert the battery.
Hardwired models: Turn off power, press and hold the orange button for 20 seconds, then restore power.

After resetting, follow the initial setup process in the Ring app to reconnect to Wi-Fi.

Final Thoughts

Changing the Wi-Fi network on your Ring Doorbell is a simple process when you follow the right steps. With the Ring app, a few minutes of your time, and a stable internet connection, you can keep your smart doorbell working perfectly—no matter where you are or what network you’re using.

Remember to test your connection after setup, monitor signal strength, and keep your firmware updated. And if you ever get stuck, Ring’s customer support team is available to help.

By taking the time to do this correctly, you ensure your home stays secure, your doorbell stays online, and you never miss a visitor—or a package delivery.