Changing the Wi-Fi network on your Ring Doorbell is simple with the Ring app. This guide walks you through every step, from disconnecting your old network to reconnecting to a new one, plus troubleshooting common issues.
Key Takeaways
- Use the Ring app: All Wi-Fi changes must be done through the official Ring app—no physical buttons on the device can do this.
- Ensure strong signal: Your new Wi-Fi network should have a strong signal at the doorbell’s location to avoid connectivity problems.
- Know your network details: Have your new Wi-Fi name (SSID) and password ready before starting the process.
- Reconnect during setup mode: You’ll need to put your Ring Doorbell into setup mode using the orange button on the back.
- Check for firmware updates: After reconnecting, make sure your device is running the latest firmware for optimal performance.
- Troubleshoot common issues: If connection fails, try restarting your router, moving it closer, or resetting the doorbell.
- Consider a Wi-Fi extender: For weak signals, a Wi-Fi extender or mesh network can boost coverage to your doorbell.
How to Change Wi-Fi on Ring Doorbell: A Complete Step-by-Step Guide
If you’ve recently moved, upgraded your internet plan, or changed your Wi-Fi network, you may need to update the Wi-Fi settings on your Ring Doorbell. Whether you’re using a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell Pro, or any other model, the process is similar and can be completed entirely through the Ring app. This guide will walk you through every step of changing the Wi-Fi network on your Ring Doorbell, including preparation, setup, troubleshooting, and tips for maintaining a strong connection.
Changing your Wi-Fi network doesn’t require any technical expertise—just your smartphone, the Ring app, and a few minutes of your time. By the end of this guide, you’ll know exactly how to switch your Ring Doorbell to a new network without losing your device’s functionality or recorded footage.
Why You Might Need to Change Your Ring Doorbell’s Wi-Fi
There are several common reasons why you might need to update the Wi-Fi network your Ring Doorbell is connected to:
- Moving to a new home: If you’ve relocated, your old Wi-Fi network won’t be available, so you’ll need to connect to your new home’s network.
- Upgrading your router: Newer routers often come with different network names (SSIDs) or security settings, requiring a reconnection.
- Changing internet providers: Switching from one ISP to another usually means a new Wi-Fi name and password.
- Network optimization: You may want to connect to a less congested or faster network (e.g., switching from 2.4GHz to 5GHz, if supported).
- Security concerns: If you suspect your Wi-Fi has been compromised, changing the network and reconnecting your devices is a smart move.
Regardless of the reason, the process remains the same. The key is to follow the steps carefully and ensure your doorbell can “see” the new network with a strong enough signal.
Before You Begin: What You’ll Need
Before you start changing the Wi-Fi on your Ring Doorbell, make sure you have the following:
- The Ring app installed on your smartphone or tablet: Available for free on iOS and Android.
- Your new Wi-Fi network name (SSID) and password: Double-check for typos—this is a common cause of connection failures.
- A charged smartphone: The setup process can take 10–15 minutes, so ensure your device doesn’t run out of battery.
- Access to your Ring Doorbell: You’ll need to physically press a button on the back of the device to enter setup mode.
- A stable internet connection: Your phone should be connected to the new Wi-Fi network during setup.
It’s also a good idea to test your new Wi-Fi signal at the doorbell’s location. You can do this by standing near the doorbell with your phone and checking the signal strength in your phone’s settings. If the signal is weak, consider using a Wi-Fi extender or mesh system to improve coverage.
Step 1: Open the Ring App and Select Your Device
The first step in changing your Wi-Fi network is to open the Ring app on your smartphone or tablet. If you haven’t already, download it from the App Store (iOS) or Google Play Store (Android) and log in with your Ring account credentials.
Once you’re logged in:
Navigate to the Device Dashboard
On the home screen of the Ring app, you’ll see a list of all your Ring devices. Tap on the doorbell you want to update. This will open the device’s live view or event history, depending on your settings.
Visual guide about How to Change Wi Fi on Ring Doorbell
Image source: silicophilic.com
Access Device Settings
Look for the gear icon (⚙️) in the top-right corner of the screen and tap it. This will take you to the device settings menu, where you can manage notifications, motion zones, and connectivity options.
Find the Wi-Fi Settings Option
Scroll down until you see the “Device Health” or “Network” section. Tap on “Wi-Fi Network” or “Change Wi-Fi Network.” The exact wording may vary slightly depending on your Ring model and app version.
At this point, the app will prompt you to prepare your doorbell for setup mode. This is a crucial step—without it, your doorbell won’t be able to connect to the new network.
Step 2: Put Your Ring Doorbell into Setup Mode
To connect your Ring Doorbell to a new Wi-Fi network, you must first put it into setup mode. This tells the device to stop using the current network and prepare to join a new one.
Locate the Orange Setup Button
On the back of your Ring Doorbell, you’ll find a small orange button. This is the setup button. Depending on your model, it may be recessed or flush with the surface. You might need a paperclip or small tool to press it.
Press and Hold the Button
Press and hold the orange button for about 5–10 seconds. You’ll know it’s working when the light on the front of the doorbell starts flashing white. This indicates that the device is in setup mode and ready to connect to a new network.
Wait for Confirmation in the App
Return to the Ring app. The app should detect that your doorbell is in setup mode and prompt you to continue. If it doesn’t, double-check that the light is flashing and that your phone is connected to the new Wi-Fi network.
Note: If your doorbell doesn’t enter setup mode, try removing and reinserting the battery (for battery-powered models) or turning off the power at the breaker (for hardwired models) for 30 seconds before trying again.
Step 3: Connect to the New Wi-Fi Network
Now that your doorbell is in setup mode, it’s time to connect it to your new Wi-Fi network.
Select Your New Network
In the Ring app, you’ll see a list of available Wi-Fi networks. Scroll through and select the one you want to connect to. Make sure it’s the correct network—especially if you have multiple networks (e.g., “Home-WiFi” and “Home-WiFi-5G”).
Enter the Wi-Fi Password
Tap on the network name, and a keyboard will appear. Carefully type in your Wi-Fi password. Pay close attention to capital letters, numbers, and special characters. A single typo can prevent the connection.
Confirm the Connection
After entering the password, tap “Connect” or “Next.” The app will attempt to connect your doorbell to the new network. This process can take anywhere from 30 seconds to a few minutes.
During this time, the light on your doorbell may flash white, then turn solid white, indicating a successful connection. If the light turns solid green, that’s also a good sign—it means the device is online and connected.
Step 4: Test the Connection and Update Settings
Once your Ring Doorbell is connected to the new Wi-Fi network, it’s important to verify that everything is working correctly.
Check Device Health
Go back to the device settings in the Ring app and look at the “Device Health” section. It should show a strong signal strength and confirm that the device is online.
Test Live View
Tap the live view button to see if you can stream video from your doorbell. If the video loads quickly and clearly, your connection is strong.
Test Motion and Ring Alerts
Walk in front of the doorbell to trigger motion detection, or press the doorbell button (if you have someone to help). Check that you receive notifications on your phone.
Update Motion Zones (Optional)
If your new location has different surroundings (e.g., a busy street or a tree that triggers false alerts), you may want to adjust your motion zones in the app to reduce unnecessary notifications.
Check for Firmware Updates
While in the device settings, look for a “Firmware Version” or “Update” option. Ring frequently releases updates to improve performance and security. If an update is available, install it to ensure your doorbell runs smoothly.
Troubleshooting Common Wi-Fi Connection Issues
Even with careful preparation, you might run into problems when changing your Ring Doorbell’s Wi-Fi. Here are some common issues and how to fix them:
Issue: Doorbell Won’t Connect to New Network
Possible Causes: Weak signal, incorrect password, or network incompatibility.
Solutions: Double-check the password. Move your router closer to the doorbell or use a Wi-Fi extender. Ensure your network is 2.4GHz—most Ring doorbells don’t support 5GHz. If your router broadcasts both bands under the same name, try separating them temporarily.
Issue: Light Flashes White But Doesn’t Turn Solid
Possible Causes: The doorbell is trying to connect but can’t complete the process.
Solutions: Restart your router and try again. Make sure your phone is connected to the same network you’re trying to connect the doorbell to. If the problem persists, reset the doorbell and start over.
Issue: Doorbell Shows as Offline After Reconnection
Possible Causes: The device lost power or the signal is too weak.
Solutions: Check the battery level (for battery models) or ensure the power is on (for hardwired models). Move the router or use a signal booster. You can also try re-entering setup mode and reconnecting.
Issue: App Doesn’t Detect Doorbell in Setup Mode
Possible Causes: Bluetooth interference or app glitch.
Solutions: Close and reopen the Ring app. Make sure Bluetooth is enabled on your phone. Try using a different smartphone or tablet if possible.
Issue: Frequent Disconnections
Possible Causes: Network congestion, outdated firmware, or interference from other devices.
Solutions: Update your router’s firmware. Reduce the number of devices on your network. Place the router away from microwaves, cordless phones, or thick walls. Consider upgrading to a mesh Wi-Fi system for better coverage.
Tips for Maintaining a Strong Wi-Fi Connection
Once your Ring Doorbell is successfully connected to your new Wi-Fi network, follow these tips to keep it running smoothly:
- Place your router centrally: Position your router in a central location in your home to maximize coverage.
- Use a Wi-Fi extender: If your doorbell is far from the router, a Wi-Fi extender can boost the signal.
- Avoid physical obstructions: Thick walls, metal objects, and large appliances can block Wi-Fi signals. Keep the path between your router and doorbell as clear as possible.
- Limit network congestion: Too many devices on the same network can slow down performance. Disconnect unused devices or set up a guest network.
- Regularly check device health: Use the Ring app to monitor signal strength and battery life.
- Update firmware when available: Ring releases updates to improve connectivity and security—don’t ignore them.
When to Reset Your Ring Doorbell
If you’ve tried everything and your doorbell still won’t connect, a factory reset may be necessary. This should be a last resort, as it erases all settings and requires you to set up the device from scratch.
To reset your Ring Doorbell:
- Remove the doorbell from its mount.
- Press and hold the orange setup button for 20 seconds (or until the light turns off and back on).
- Reinstall the doorbell and follow the initial setup process in the Ring app.
After resetting, you’ll need to reconnect to Wi-Fi, set up motion zones, and reconfigure any custom settings.
Conclusion
Changing the Wi-Fi network on your Ring Doorbell is a straightforward process when you follow the right steps. By using the Ring app, putting your device into setup mode, and carefully entering your new network details, you can ensure a smooth transition. Remember to test your connection, check for firmware updates, and troubleshoot any issues that arise.
With a strong Wi-Fi signal and proper setup, your Ring Doorbell will continue to provide reliable security and peace of mind. Whether you’re moving, upgrading your internet, or just optimizing your network, this guide has everything you need to keep your smart doorbell connected and functioning at its best.