Changing the WiFi network for your Ring Doorbell 2 is simple with the right steps. This guide walks you through disconnecting from your old network, connecting to a new one, and troubleshooting common issues—all using the Ring app.
Key Takeaways
- Use the Ring app: All WiFi changes must be done through the official Ring app—no physical buttons on the device.
- Stay within range: Keep your phone and doorbell close to the new router during setup for a strong signal.
- 2.4 GHz network required: Ring Doorbell 2 only works with 2.4 GHz WiFi networks, not 5 GHz.
- Reconnect after power loss: If your doorbell loses power, it may need to be reconnected to WiFi manually.
- Update firmware first: Ensure your Ring app and doorbell firmware are up to date before changing networks.
- Reset if needed: A factory reset can solve stubborn connection problems if standard steps fail.
- Test after setup: Always test live view and motion alerts to confirm the new WiFi is working properly.
How to Change WiFi for Ring Doorbell 2
If you’ve moved, upgraded your internet plan, or just need to switch your Ring Doorbell 2 to a new WiFi network, you’re in the right place. Changing the WiFi for your Ring Doorbell 2 might sound tricky, but it’s actually a straightforward process—as long as you follow the right steps.
This comprehensive guide will walk you through everything you need to know: from preparing your device and network, to reconnecting your doorbell to a new WiFi signal, and troubleshooting any hiccups along the way. Whether you’re a tech newbie or a seasoned smart home user, we’ve got you covered.
By the end of this guide, you’ll be able to confidently change the WiFi network for your Ring Doorbell 2 without calling customer support. Let’s get started!
Why You Might Need to Change Your WiFi Network
Visual guide about How to Change Wifi for Ring Doorbell 2
Image source: i0.wp.com
There are several common reasons why you might need to update the WiFi settings on your Ring Doorbell 2:
- Moving to a new home: A fresh start means a new router and network name (SSID).
- Upgrading your internet service: New modems or routers often come with different network names or passwords.
- Switching from 5 GHz to 2.4 GHz: If you previously used a dual-band router and accidentally connected to 5 GHz, your Ring Doorbell 2 won’t work—only 2.4 GHz is supported.
- Network performance issues: Slow speeds or dropped signals might mean it’s time to connect to a stronger or less congested network.
- Security concerns: If you’ve changed your WiFi password for security reasons, your doorbell will lose connection until you update it.
No matter the reason, the process remains the same. The key is using the Ring app correctly and ensuring your network meets the device’s requirements.
What You’ll Need Before Starting
Before you begin changing the WiFi for your Ring Doorbell 2, gather the following:
- A smartphone or tablet with the Ring app installed: Available for iOS and Android. Make sure it’s updated to the latest version.
- Your new WiFi network name (SSID) and password: Double-check for typos—even a single wrong character will prevent connection.
- Access to your router: You’ll need to confirm your network is broadcasting on 2.4 GHz.
- A stable power source for your doorbell: If it’s hardwired, ensure the power isn’t interrupted. If battery-powered, make sure the battery is charged above 50%.
- Your Ring account login details: You’ll need to sign in to the app to access device settings.
Having these ready will save you time and frustration during the setup process.
Step 1: Open the Ring App and Locate Your Device
The first step in changing your WiFi network is accessing your Ring Doorbell 2 through the Ring app.
Launch the Ring App
Open the Ring app on your smartphone or tablet. If you don’t have it, download it from the Apple App Store or Google Play Store. Sign in using your Ring account credentials.
Navigate to Device Settings
Once logged in, you’ll see your dashboard with all your Ring devices. Tap on your Ring Doorbell 2 to open its live view or main screen.
From there, tap the gear icon (⚙️) in the top-right corner to access the device settings menu. This is where all configuration options are located, including WiFi settings.
Check Device Status
Before making changes, confirm that your doorbell is online and functioning. Look for a green dot or “Online” status. If it’s offline, you may need to troubleshoot connectivity first (we’ll cover that later).
Step 2: Disconnect from the Current WiFi Network
To switch to a new WiFi network, you must first disconnect your Ring Doorbell 2 from the current one.
Go to Network Settings
In the device settings menu, scroll down and tap on “Device Health”. This section shows your current connection status, battery level, and signal strength.
Tap on “Change WiFi Network” or “WiFi Network” (the exact wording may vary slightly depending on your app version).
Confirm Disconnection
The app will prompt you to confirm that you want to disconnect from the current network. Tap “Continue” or “Disconnect”.
At this point, your doorbell will go offline. Don’t worry—this is normal. The device is now ready to connect to a new network.
Step 3: Put Your Doorbell into Setup Mode
Now that your doorbell is disconnected, it needs to enter setup mode so it can scan for and connect to your new WiFi network.
Press the Orange Button
On the back of your Ring Doorbell 2, locate the small orange button. This is the setup button.
Press and hold it for about 10–15 seconds until you hear a voice prompt saying, “Now in setup mode.” You’ll also see the LED light on the front of the doorbell flash white.
Wait for Confirmation
Once in setup mode, the doorbell will begin scanning for available WiFi networks. This usually takes 30–60 seconds.
Keep your phone nearby—you’ll need it to complete the next steps in the app.
Step 4: Connect to the New WiFi Network
This is the core step where your doorbell joins your new network.
Return to the Ring App
Go back to the Ring app. It should automatically detect that your doorbell is in setup mode and prompt you to select a new WiFi network.
If it doesn’t, go to Device Settings > Device Health > Change WiFi Network again.
Select Your New Network
A list of available WiFi networks will appear. Look for your new network name (SSID).
Important: Make sure you select a 2.4 GHz network. If your router broadcasts both 2.4 GHz and 5 GHz under the same name (e.g., “HomeWiFi” and “HomeWiFi_5G”), choose the one without “5G” or “5GHz” in the name.
If you’re unsure which is which, check your router settings or look for networks labeled “2.4G” or “2.4GHz.”
Enter the WiFi Password
Tap on your desired network and enter the password when prompted.
Tip: Double-check the password for accuracy. Common mistakes include confusing “0” (zero) with “O,” or using lowercase instead of uppercase letters.
After entering the password, tap “Connect” or “Continue.”
Wait for Connection
The app will attempt to connect your doorbell to the new network. This can take 1–3 minutes.
During this time, the LED on your doorbell will flash white, then turn solid green when successfully connected.
Step 5: Confirm Successful Connection
Once the connection process is complete, it’s important to verify that everything is working properly.
Check Device Status in the App
Return to the Ring app dashboard. Your Ring Doorbell 2 should now show as “Online” with a strong signal strength indicator (usually three or four bars).
Test Live View
Tap on your doorbell to open the live view. If the video loads within a few seconds, your connection is strong and working.
If the video is slow to load or buffers frequently, your signal may be weak. Consider moving your router closer or using a WiFi extender.
Test Motion Alerts
Walk in front of your doorbell to trigger a motion alert. You should receive a notification on your phone within 10–15 seconds.
If you don’t, go back to Device Settings > Motion Settings and ensure motion detection is enabled.
Troubleshooting Common WiFi Connection Issues
Even with careful steps, you might run into problems. Here’s how to fix the most common issues when changing WiFi for Ring Doorbell 2.
Doorbell Won’t Connect to New Network
If your doorbell fails to connect after multiple attempts:
- Verify network compatibility: Confirm your router is broadcasting a 2.4 GHz network. Some newer routers hide or disable 2.4 GHz by default.
- Restart your router: Turn off your router for 30 seconds, then turn it back on. This refreshes the network and can resolve connectivity glitches.
- Move closer to the router: During setup, keep your doorbell within 10–15 feet of the router to ensure a strong signal.
- Check for interference: Microwaves, cordless phones, and thick walls can interfere with WiFi signals. Try changing the router’s channel in its settings.
App Says “Connection Failed”
This error usually means the password was entered incorrectly or the network is unstable.
- Re-enter the WiFi password carefully.
- Try connecting to a different 2.4 GHz network (e.g., a neighbor’s network, if permitted, just for testing).
- Update the Ring app and your phone’s operating system.
Doorbell Goes Offline After Setup
If your doorbell connects initially but goes offline shortly after:
- Check power supply: If hardwired, ensure the transformer provides 8–24V AC. Low voltage can cause instability.
- Recharge the battery: For battery-powered models, a weak battery can cause disconnections. Charge it fully.
- Reset network settings: Go to Device Settings > Device Health > Reset WiFi and repeat the setup process.
LED Light Stays White or Flashing
A solid or flashing white LED usually means the doorbell is still in setup mode or failed to connect.
- Press the orange button again to re-enter setup mode.
- If it continues flashing, perform a factory reset (see below).
How to Factory Reset Your Ring Doorbell 2 (If Needed)
If all else fails, a factory reset can resolve persistent connection issues.
When to Reset
Only reset your doorbell if:
- It won’t connect to any network.
- The app shows “Offline” despite correct settings.
- You’re preparing to sell or give away the device.
Steps to Reset
- Remove the doorbell from its mount (if hardwired, turn off power first).
- Press and hold the orange button for 20–25 seconds.
- Release when you hear “Factory reset complete.”
- The LED will flash white, indicating it’s ready for setup.
After resetting, follow the setup process from the beginning using the Ring app.
Tips for a Strong and Stable WiFi Connection
A strong WiFi signal ensures your Ring Doorbell 2 works reliably. Here are some best practices:
- Place your router centrally: Avoid basements or far corners. Central placement improves coverage.
- Use a WiFi extender: If your doorbell is far from the router, a extender can boost the signal.
- Reduce interference: Keep the router away from metal objects, mirrors, and large appliances.
- Update router firmware: Manufacturers often release updates that improve performance and security.
- Limit connected devices: Too many devices on one network can slow it down. Disconnect unused gadgets.
Conclusion
Changing the WiFi for your Ring Doorbell 2 doesn’t have to be complicated. With the Ring app, a few button presses, and attention to network details, you can seamlessly switch to a new WiFi network in under 10 minutes.
Remember: always use a 2.4 GHz network, double-check your password, and test your connection after setup. If you run into issues, the troubleshooting tips and factory reset option are there to help.
By following this guide, you’ll keep your smart doorbell connected, secure, and ready to protect your home—no matter how many times your internet changes.