This guide walks you through the simple process of changing the WiFi network on your Ring Doorbell, ensuring reliable connectivity and uninterrupted security. Whether you’ve moved, upgraded your router, or switched ISPs, we’ll help you reconnect your device in minutes.
Key Takeaways
- Prepare your new WiFi details: Have your network name (SSID) and password ready before starting the process.
- Use the Ring app for setup: All network changes must be done through the official Ring app—no physical buttons on the doorbell.
- Ensure strong signal strength: Place your doorbell within range of your router or use a WiFi extender for better coverage.
- Reconnect during daylight: Perform the setup in good lighting to avoid camera issues during reconfiguration.
- Restart your doorbell if needed: A quick power cycle can resolve connection glitches after changing networks.
- Update firmware regularly: Keep your Ring Doorbell updated to avoid compatibility issues with new networks.
- Contact support if stuck: Ring’s customer service can assist with persistent connection problems.
How to Change WiFi Network on Ring Doorbell
If you’ve recently moved, upgraded your internet plan, or simply changed your home WiFi network, you’ll need to update your Ring Doorbell to connect to the new signal. The good news? It’s easier than you think. This step-by-step guide will walk you through the entire process of changing the WiFi network on your Ring Doorbell—whether it’s a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell Pro, or Ring Doorbell Elite.
Changing your WiFi network doesn’t require technical expertise. With just your smartphone, the Ring app, and your new WiFi credentials, you can have your doorbell back online in under 15 minutes. We’ll cover everything from preparation to troubleshooting, so you won’t get stuck halfway through.
By the end of this guide, you’ll know exactly how to switch your Ring Doorbell to a new WiFi network, avoid common pitfalls, and ensure your device stays connected for reliable home security.
Why You Might Need to Change Your WiFi Network
There are several common reasons why you might need to update the WiFi network on your Ring Doorbell:
- Moving to a new home: Your old network won’t be available, so you’ll need to connect to your new home’s WiFi.
- Upgrading your router: New routers often come with different network names or security settings.
- Switching internet providers: A new ISP may require a completely new network setup.
- Changing your WiFi password: For security reasons, you may have updated your password and need to re-authenticate your devices.
- Adding a mesh network or extender: If you’ve installed a WiFi extender or mesh system, your doorbell may need to connect through a different access point.
No matter the reason, the process remains the same. The key is to follow the steps carefully and ensure your doorbell can “see” the new network with a strong signal.
What You’ll Need Before You Start
Before diving into the setup, make sure you have the following ready:
- Your smartphone or tablet: You’ll need this to run the Ring app.
- The Ring app installed and logged in: Download it from the App Store (iOS) or Google Play (Android) if you haven’t already.
- Your new WiFi network name (SSID) and password: Double-check for typos—this is the #1 cause of setup failures.
- A stable internet connection: Your phone should be connected to the same network you want the doorbell to use.
- Access to your doorbell: You’ll need to be near the device to complete the setup.
- A ladder (if needed): Depending on your doorbell’s height, you may need a small ladder to reach it.
Having these items ready will save you time and frustration. There’s nothing worse than getting halfway through the process only to realize you don’t have the WiFi password handy.
Step 1: Open the Ring App and Select Your Device
The first step is to launch the Ring app on your smartphone or tablet. Make sure you’re logged into the account associated with your Ring Doorbell.
Once the app opens, you’ll see a dashboard with all your Ring devices. Tap on the doorbell you want to reconfigure. If you have multiple Ring devices, make sure you select the correct one.
After selecting your doorbell, you’ll be taken to its live view or event history screen. Look for the gear icon (settings) in the top-right corner and tap it. This will open the device settings menu.
Navigate to Device Health
In the settings menu, scroll down until you find the Device Health option. Tap on it. This section shows important information about your doorbell, including battery level, signal strength, and current WiFi network.
At the top of the Device Health screen, you’ll see a section labeled Network. This displays the name of the WiFi network your doorbell is currently connected to. If you’ve changed your network, this will still show the old one—confirming that an update is needed.
Step 2: Start the WiFi Setup Process
Now it’s time to begin the actual network change. In the Device Health screen, look for the Change WiFi Network button. Tap it to start the setup wizard.
The app will ask you to confirm that you want to change the network. Tap Continue to proceed.
At this point, the app will guide you through a series of prompts. It may ask you to bring your phone close to the doorbell. This is because the setup process uses audio signals (chirps) to communicate between your phone and the doorbell. Make sure your phone’s volume is turned up and that you’re within a few feet of the device.
Put Your Doorbell into Setup Mode
To connect to a new network, your Ring Doorbell needs to enter setup mode. Here’s how to do it:
- For battery-powered models (Ring Doorbell, Doorbell 2, Doorbell 3): Remove the doorbell from its mount by pressing the release tab. Once detached, press and hold the orange button on the back for about 10 seconds until the LED light on the front flashes white. This puts the device into setup mode.
- For wired models (Ring Doorbell Pro, Doorbell Elite): You don’t need to remove the device. Instead, press and hold the setup button (usually located on the side or back) for 10 seconds until the LED flashes white.
Once the LED is flashing white, your doorbell is ready to receive new network information.
Step 3: Connect Your Phone to the New WiFi Network
Before the app can send the new network details to your doorbell, your phone must be connected to the same WiFi network you want the doorbell to use.
Go to your phone’s settings and switch to the new WiFi network. Enter the password when prompted. Wait a few seconds for the connection to stabilize.
Return to the Ring app. The setup wizard should detect that your phone is now on the new network and proceed automatically. If it doesn’t, tap Refresh or Try Again.
Enter Your WiFi Password in the App
The app will now ask you to enter the password for your new WiFi network. Type it in carefully—remember, passwords are case-sensitive. If you’re unsure, double-check the label on your router or ask a family member.
After entering the password, tap Continue. The app will begin sending the network information to your doorbell using audio signals. You may hear a series of beeps or chirps from your phone—this is normal.
Step 4: Wait for the Doorbell to Connect
Once the app finishes sending the network details, your doorbell will attempt to connect to the new WiFi network. This can take anywhere from 30 seconds to 2 minutes.
During this time, the LED on your doorbell will flash white, then turn solid white when connected. If the light turns solid green, that’s also a good sign—it means the connection was successful.
If the LED continues flashing white or turns red, the connection failed. Don’t panic—this happens sometimes. We’ll cover troubleshooting in a later section.
Reattach Your Doorbell (If Removed)
If you removed your battery-powered doorbell to enter setup mode, now is the time to reattach it. Slide it back onto the mounting bracket until it clicks into place.
Make sure it’s secure and level. A loose doorbell can cause connectivity issues or trigger false motion alerts.
Step 5: Verify the Connection in the App
Return to the Ring app and go back to the Device Health section. Check the Network field—it should now display the name of your new WiFi network.
Also, look at the Signal Strength indicator. It should show “Good” or “Excellent.” If it says “Weak,” your doorbell may be too far from the router. Consider moving the router, using a WiFi extender, or relocating the doorbell if possible.
You can also test the connection by viewing a live feed from your doorbell. Tap the Live View button in the app. If the video loads quickly and clearly, your doorbell is successfully connected to the new network.
Tips for a Smooth WiFi Network Change
To make the process as seamless as possible, keep these practical tips in mind:
- Do the setup during the day: Good lighting helps the camera function properly during reconfiguration.
- Keep your phone close to the doorbell: Audio signals work best within 3–5 feet.
- Use a strong WiFi signal: Avoid thick walls, metal objects, or large appliances between the router and doorbell.
- Restart your router before starting: A quick reboot can resolve hidden network issues.
- Update the Ring app: Make sure you’re using the latest version to avoid bugs.
- Charge your doorbell (if battery-powered): Low battery can interfere with setup.
Following these tips can prevent common issues and save you time.
Troubleshooting Common Issues
Even with careful preparation, problems can arise. Here’s how to fix the most common issues when changing your Ring Doorbell’s WiFi network.
Doorbell Won’t Enter Setup Mode
If the LED doesn’t flash white when you press the setup button:
- Make sure the doorbell is fully charged (for battery models).
- Press and hold the button for a full 10 seconds—don’t release too early.
- Try removing and reinserting the battery (if applicable).
- For wired models, check that the power supply is stable.
App Can’t Detect the Doorbell
If the Ring app says it can’t find your device:
- Ensure your phone is close to the doorbell (within 3 feet).
- Turn up your phone’s volume—audio signals are essential.
- Close and reopen the Ring app.
- Restart your phone.
- Make sure no other devices are interfering (e.g., Bluetooth speakers).
Connection Fails After Password Entry
If the doorbell doesn’t connect after you enter the password:
- Double-check the WiFi password for typos.
- Ensure your phone is connected to the correct network.
- Try turning off mobile data on your phone—sometimes it interferes.
- Restart your router and try again.
- Forget the network on your phone and reconnect before retrying.
Weak Signal After Setup
If your doorbell connects but has a weak signal:
- Move your router closer to the doorbell.
- Install a WiFi extender or mesh system.
- Reposition the doorbell slightly—even a few inches can help.
- Switch to the 2.4 GHz band if your router supports dual-band (Ring devices work best on 2.4 GHz).
When to Contact Ring Support
If you’ve tried all troubleshooting steps and your doorbell still won’t connect, it’s time to reach out to Ring Customer Support.
You can contact them through:
- The Ring app (go to Menu > Help & Feedback > Contact Us)
- Phone: 1-800-656-1918 (U.S.)
- Live chat on ring.com
Have your device model, serial number, and a description of the issue ready. Support agents can often resolve issues remotely or guide you through advanced troubleshooting.
Final Thoughts
Changing the WiFi network on your Ring Doorbell is a straightforward process when you follow the right steps. With the Ring app, a few minutes of your time, and your new network credentials, you can keep your doorbell connected and your home secure.
Remember to prepare ahead of time, stay close to your device during setup, and don’t hesitate to troubleshoot if things don’t go smoothly. Most issues are easily fixable with a little patience.
Keeping your Ring Doorbell on a strong, reliable WiFi network ensures you never miss a visitor, package, or unexpected event. Whether you’ve moved, upgraded your internet, or just want better performance, this guide has you covered.
Now that you know how to change WiFi network on Ring Doorbell, you can do it anytime with confidence. Stay safe, stay connected, and enjoy the peace of mind that comes with a properly functioning smart doorbell.