Changing the WiFi network on your Ring Doorbell is simple with the Ring app. This guide walks you through each step, from disconnecting your current network to reconnecting to a new one, ensuring your doorbell stays online and secure.
Key Takeaways
- Use the Ring app: All WiFi changes must be made through the official Ring app on your smartphone or tablet.
- Ensure strong signal: Your new WiFi network should have a strong signal at the doorbell’s location to avoid connectivity issues.
- Know your network details: Have your new WiFi name (SSID) and password ready before starting the process.
- Reconnect within 30 seconds: After selecting your network, the doorbell must reconnect quickly—delays can cause setup failure.
- Reset if needed: If the process fails, a factory reset may be required to start fresh.
- Update firmware: Always ensure your Ring Doorbell has the latest firmware for optimal performance.
- Test after setup: Verify live view and motion alerts work properly after changing networks.
How to Change WiFi Network on My Ring Doorbell
If you’ve recently moved, upgraded your internet plan, or simply switched to a new WiFi network, you’ll need to update your Ring Doorbell to stay connected. The good news? It’s easier than you think. Whether you have a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell Pro, or any other model, the process is similar and can be completed in just a few minutes using the Ring app.
In this comprehensive guide, we’ll walk you through every step of changing the WiFi network on your Ring Doorbell. You’ll learn how to prepare your device, navigate the app, reconnect to a new network, and troubleshoot common issues. By the end, your doorbell will be back online, sending you real-time alerts and crystal-clear video—no matter which WiFi network you’re using.
Let’s get started!
Why You Might Need to Change Your WiFi Network
There are several reasons why you might need to update the WiFi network on your Ring Doorbell:
- Moving to a new home: Your new house likely has a different internet provider and network name.
- Upgrading your router: Newer routers often come with updated network names or security settings.
- Switching internet providers: Changing from one ISP to another usually means a new WiFi setup.
- Network congestion: If your current network is slow or overloaded, switching to a less crowded band (like 5GHz) can improve performance.
- Security concerns: If you suspect your WiFi password has been compromised, changing networks adds a layer of protection.
No matter the reason, keeping your Ring Doorbell connected to a reliable and secure network is essential for receiving alerts, viewing live footage, and ensuring your home stays protected.
Before You Begin: Preparation Steps
Before diving into the setup process, take a few minutes to prepare. This will help prevent delays and ensure a smooth transition.
Gather Your Information
Make sure you have the following details handy:
- The name (SSID) of your new WiFi network
- The password for that network
- Your Ring account login credentials
If you’re unsure of your WiFi password, check your router or contact your internet provider. Most modern routers have the network name and password printed on a label on the back or bottom.
Check Your WiFi Signal Strength
Your Ring Doorbell needs a strong WiFi signal to function properly. Use your smartphone to check the signal strength at the doorbell’s location. If the signal is weak (one or two bars), consider:
- Moving your router closer to the door
- Using a WiFi extender or mesh network system
- Switching to a 2.4GHz band (Ring devices typically work better on this band than 5GHz)
Ring recommends a minimum signal strength of -65 dBm for reliable performance. You can use a free WiFi analyzer app to measure this.
Ensure Your Device Is Charged or Powered
If you have a battery-powered Ring Doorbell, make sure it’s fully charged. A low battery can interrupt the setup process. For wired models, ensure the power supply is stable.
Update the Ring App
Open your smartphone’s app store and check if the Ring app has any pending updates. Using the latest version ensures compatibility and access to the newest features.
Step-by-Step Guide: Changing Your WiFi Network
Now that you’re prepared, let’s walk through the process of changing your WiFi network on your Ring Doorbell.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. If you’re not already logged in, enter your email and password to access your account.
Once inside, you’ll see a dashboard with all your Ring devices. Tap on the doorbell you want to update.
Step 2: Access Device Settings
On the device’s live view screen, tap the gear icon (⚙️) in the top-right corner. This opens the device settings menu.
Scroll down and select Device Health. This section shows your current connection status, battery level, and network information.
Step 3: Select “Change WiFi Network”
In the Device Health menu, look for the option labeled Change WiFi Network and tap it. The app will prompt you to confirm that you want to disconnect from the current network.
Tap Continue to proceed.
Step 4: Put Your Doorbell in Setup Mode
Now, you’ll need to physically activate setup mode on your doorbell. The method varies slightly depending on your model:
- Battery-powered models (e.g., Ring Doorbell 2, 3): Remove the battery, wait 10 seconds, then reinsert it. The doorbell will flash a blue light, indicating it’s in setup mode.
- Wired models (e.g., Ring Doorbell Pro): Press and hold the setup button (usually on the side or back) for 5–10 seconds until the light flashes blue.
Once the light is flashing, return to the app. It should detect the doorbell automatically.
Step 5: Connect to the Doorbell’s Temporary Network
Your smartphone will now need to connect to the doorbell’s temporary WiFi network. This is a short-range network used only during setup.
Go to your phone’s WiFi settings and look for a network named something like “Ring-XXXX” (where XXXX is a series of numbers). Select it and wait for the connection to establish.
Return to the Ring app. It should now guide you through the next steps.
Step 6: Choose Your New WiFi Network
The app will scan for available networks in your area. Select your new WiFi network from the list.
If your network doesn’t appear, make sure it’s broadcasting its SSID (some networks are hidden). You can also manually enter the network name.
Step 7: Enter Your WiFi Password
Type in the password for your new network. Be careful—passwords are case-sensitive. Double-check for typos, especially with uppercase letters, numbers, and special characters.
Tap Continue when ready.
Step 8: Wait for Connection
The app will send the network information to your doorbell. This process usually takes 30–60 seconds. During this time, the doorbell’s light will flash white or blue.
Do not close the app or turn off your phone. Interrupting the process can cause the setup to fail.
Step 9: Confirm Successful Connection
Once connected, the app will display a confirmation message. Your doorbell should now appear online in the Ring app with a green status indicator.
You can test the connection by viewing the live feed or triggering a motion alert.
Troubleshooting Common Issues
Even with careful preparation, things don’t always go smoothly. Here are some common problems and how to fix them.
Issue: Doorbell Won’t Enter Setup Mode
If your doorbell doesn’t flash blue when you try to activate setup mode:
- Ensure the battery is fully charged or the power is stable.
- Try removing and reinserting the battery again.
- For wired models, press the setup button firmly and hold it longer (up to 15 seconds).
- Wait a few minutes and try again—sometimes the device needs time to reset.
Issue: App Can’t Find the Doorbell’s Network
If your phone doesn’t detect the “Ring-XXXX” network:
- Make sure your phone’s WiFi is turned on.
- Move closer to the doorbell—the signal is weak and short-range.
- Restart your phone and try again.
- Ensure no other devices are connected to the doorbell’s network.
Issue: Connection Fails After Entering Password
If the app says “Connection Failed” after you enter the password:
- Double-check the password for typos.
- Ensure your network is 2.4GHz—Ring devices generally don’t support 5GHz unless specified.
- Try turning off WiFi security features like MAC filtering or firewall settings temporarily.
- Restart your router and try again.
Issue: Doorbell Shows as Offline After Setup
If your doorbell appears offline even after setup:
- Check your WiFi signal strength at the doorbell’s location.
- Move your router or use a WiFi extender.
- Restart the doorbell by removing the battery or cycling power.
- Re-run the setup process from the beginning.
Issue: Live View or Alerts Not Working
If the doorbell is online but not sending alerts or allowing live view:
- Check your notification settings in the Ring app.
- Ensure motion zones are enabled and properly configured.
- Verify that your phone’s Do Not Disturb mode is off.
- Update the Ring app and check for firmware updates for your doorbell.
Advanced Tips for a Smoother Experience
To get the most out of your Ring Doorbell after changing networks, consider these expert tips:
Use a Dedicated WiFi Network for Smart Devices
If your router supports it, create a separate 2.4GHz network just for smart home devices like your Ring Doorbell, cameras, and sensors. This reduces congestion and improves reliability.
Enable Two-Factor Authentication
For added security, enable two-factor authentication (2FA) in your Ring account. This prevents unauthorized access, especially after changing networks.
Regularly Check Device Health
Visit the Device Health section in the Ring app weekly to monitor signal strength, battery level, and firmware status. Address any warnings promptly.
Update Firmware Automatically
Ring devices receive automatic firmware updates when connected to WiFi. Ensure your doorbell stays online so it can download the latest improvements and security patches.
Test Motion and Night Vision
After changing networks, test your doorbell’s motion detection and night vision. Walk in front of it during the day and at night to ensure everything works as expected.
When to Perform a Factory Reset
If you’ve tried everything and your doorbell still won’t connect, a factory reset may be necessary. This wipes all settings and returns the device to its original state.
How to Factory Reset Your Ring Doorbell
- Battery models: Remove the battery, press and hold the setup button for 20 seconds, then reinsert the battery.
- Wired models: Press and hold the setup button for 20 seconds until the light turns off and back on.
After resetting, follow the full setup process again as if it were a new device.
Note: A factory reset will delete all recorded events and settings. Only use this as a last resort.
Conclusion
Changing the WiFi network on your Ring Doorbell is a straightforward process when you follow the right steps. With the Ring app, a few minutes of your time, and a strong WiFi signal, you can keep your doorbell connected and your home secure—no matter where you are or which network you’re using.
Remember to prepare in advance, double-check your network details, and test your connection after setup. If you run into issues, don’t panic—most problems have simple fixes. And if all else fails, a factory reset can get you back on track.
Your Ring Doorbell is more than just a doorbell—it’s a key part of your home security system. Keeping it online and up to date ensures you never miss a visitor, package, or unexpected event. So the next time you change your WiFi, you’ll know exactly what to do.
Stay safe, stay connected, and enjoy the peace of mind that comes with a smart home.