This guide walks you through how to change WiFi on Kangaroo Doorbell with clear, easy-to-follow steps. Whether you’ve moved, upgraded your router, or changed your network password, we’ll help you reconnect your device quickly and securely.
Key Takeaways
- Preparation is key: Before changing your WiFi, ensure your Kangaroo Doorbell is charged and within range of your new network.
- Use the Kangaroo app: All WiFi changes must be done through the official Kangaroo mobile app, not the device itself.
- Reset if needed: If your doorbell won’t connect, a factory reset may be required to clear old network settings.
- Check signal strength: Place your doorbell within 10–15 feet of your router during setup for the best connection.
- Update firmware: Always ensure your doorbell’s firmware is up to date to avoid compatibility issues.
- Use 2.4 GHz networks: Kangaroo Doorbells only support 2.4 GHz WiFi bands—5 GHz networks won’t work.
- Contact support if stuck: If troubleshooting fails, Kangaroo’s customer support can guide you through advanced fixes.
How to Change WiFi on Kangaroo Doorbell: A Complete Step-by-Step Guide
So, you’ve got a Kangaroo Doorbell—great choice! It’s a budget-friendly smart doorbell that lets you see and speak to visitors from your phone, even when you’re not home. But what happens when you move to a new house, upgrade your internet plan, or change your WiFi password? Your doorbell might suddenly stop working because it’s still trying to connect to the old network.
Don’t worry—this is a common issue, and the good news is that changing the WiFi on your Kangaroo Doorbell is totally doable. In this guide, we’ll walk you through the entire process, from preparation to final connection, with clear instructions, helpful tips, and troubleshooting advice.
By the end of this article, you’ll know exactly how to update your Kangaroo Doorbell’s WiFi settings, whether you’re switching to a new router, joining a different network, or just refreshing your connection. Let’s get started!
Why You Might Need to Change Your Kangaroo Doorbell’s WiFi
Before diving into the steps, it’s helpful to understand why you might need to change the WiFi network on your Kangaroo Doorbell. Here are the most common reasons:
- Moving to a new home: Your new place likely has a different router and network name (SSID).
- Upgrading your internet service: New modems or routers often come with new network credentials.
- Changing your WiFi password: For security reasons, many people update their passwords regularly.
- Switching to a new network name: Maybe you renamed your network from “HomeWiFi” to “SmithFamilyNet.”
- Router replacement: If your old router died and you installed a new one, the doorbell won’t recognize it automatically.
In all these cases, your Kangaroo Doorbell needs to be reconnected to the new network. The process isn’t automatic—you’ll need to manually update the settings using the Kangaroo app.
What You’ll Need Before Starting
Before you begin changing the WiFi on your Kangaroo Doorbell, make sure you have the following:
- The Kangaroo mobile app: Download it from the Apple App Store (iOS) or Google Play Store (Android) if you haven’t already.
- Your new WiFi network name (SSID) and password: Double-check these to avoid typos.
- A fully charged Kangaroo Doorbell: Low battery can interrupt the setup process.
- Your smartphone or tablet: You’ll use this to guide the doorbell through the setup.
- Access to your router: Make sure you’re within range (ideally 10–15 feet) during setup.
- A stable 2.4 GHz WiFi network: Kangaroo Doorbells do not support 5 GHz networks.
Having these ready will make the process smoother and reduce the chances of errors.
Step 1: Open the Kangaroo App and Log In
The first step in changing your Kangaroo Doorbell’s WiFi is to open the official Kangaroo app on your smartphone or tablet.
Launch the App
Find the Kangaroo app icon on your device and tap to open it. If you haven’t used it in a while, it may ask you to log in.
Visual guide about How to Change Wifi on Kangaroo Doorbell
Image source: safetyfic.com
Log In to Your Account
Enter your email and password. If you’ve forgotten your login details, use the “Forgot Password” link to reset them. Make sure you’re logging into the same account you used when you first set up the doorbell.
Check Your Device List
Once logged in, you should see your Kangaroo Doorbell listed under “My Devices.” If it’s not there, you may need to re-add it—more on that later.
Step 2: Put Your Doorbell in Setup Mode
To change the WiFi, your Kangaroo Doorbell needs to be in setup (or pairing) mode. This allows it to scan for and connect to new networks.
Locate the Setup Button
On most Kangaroo Doorbell models, there’s a small button on the back or side of the device. This is the setup or reset button. You’ll need a paperclip, SIM tool, or similar thin object to press it.
Press and Hold the Button
Press and hold the setup button for about 5–10 seconds. You’ll know it’s working when the LED light on the front of the doorbell starts blinking rapidly—usually blue or white.
Wait for Confirmation
Once the light is blinking, release the button. The doorbell is now in setup mode and ready to connect to a new WiFi network.
Step 3: Connect Your Phone to the Doorbell’s Temporary Network
When your doorbell enters setup mode, it creates a temporary WiFi network that your phone can connect to. This allows the app to send your new network credentials to the doorbell.
Go to Your Phone’s WiFi Settings
Open your phone’s Settings app and tap on “WiFi” or “Network & Internet.”
Look for the Kangaroo Network
You should see a network named something like “Kangaroo-XXXX” or “Kangaroo-Doorbell.” Tap on it to connect.
Enter the Default Password (If Required)
Some models may ask for a password. The default is often “12345678” or “kangaroo.” Check your user manual if you’re unsure.
Return to the Kangaroo App
Once connected, go back to the Kangaroo app. The app should detect that your phone is now linked to the doorbell’s temporary network.
Step 4: Select Your New WiFi Network
Now it’s time to tell your doorbell which network to connect to.
Tap “Add Device” or “Change WiFi”
In the app, look for an option like “Add Device,” “Setup New Device,” or “Change WiFi.” Tap it to begin the process.
Choose Your Doorbell Model
The app may ask you to select your doorbell model (e.g., Kangaroo Doorbell, Kangaroo Doorbell Pro). Choose the correct one.
Scan for Available Networks
The app will scan for nearby WiFi networks. Wait a few seconds for the list to populate.
Select Your New Network
Tap on your new WiFi network name (SSID) from the list. Make sure it’s the 2.4 GHz version—do not select a 5 GHz network.
Enter the WiFi Password
Type in your new WiFi password carefully. Double-check for typos, especially with uppercase letters, numbers, and symbols.
Tap “Connect” or “Next”
Once you’ve entered the password, tap the connect button. The app will now send the network information to your doorbell.
Step 5: Wait for the Doorbell to Connect
After sending the WiFi details, your doorbell will attempt to connect to the new network. This can take anywhere from 30 seconds to a few minutes.
Watch the LED Light
The LED on your doorbell will blink during this process. A solid light (usually green or blue) means it has successfully connected. A red or flashing light may indicate a problem.
Stay Near the Doorbell
Keep your phone close to the doorbell during this time. Moving too far away can interrupt the connection.
Check the App for Status
The Kangaroo app will show a progress bar or status message. Wait until it says “Connected” or “Setup Complete.”
Step 6: Test the Connection
Once the setup is complete, it’s important to test that everything is working properly.
Check Live View
Open the Kangaroo app and tap on your doorbell. Try to view the live feed. If you see video, the connection is successful.
Test the Two-Way Audio
Tap the microphone icon and speak. You should hear your voice through the doorbell’s speaker. Ask someone to stand at the door and test the audio from their end.
Check Motion Alerts
Walk in front of the doorbell to trigger a motion alert. You should receive a notification on your phone.
Verify Night Vision
If it’s dark, check that the night vision is working. The image should be clear and illuminated.
What to Do If the Connection Fails
Sometimes, despite your best efforts, the doorbell won’t connect to the new WiFi. Don’t panic—here are some common issues and how to fix them.
Issue: Doorbell Won’t Enter Setup Mode
If the LED doesn’t blink when you press the setup button, the battery might be too low. Charge the doorbell using the included USB cable for at least 2 hours before trying again.
Issue: Phone Can’t Find the Kangaroo Network
Make sure your phone’s WiFi is turned on and that you’re within range of the doorbell. Try restarting your phone and repeating the setup process.
Issue: Wrong WiFi Band Selected
Kangaroo Doorbells only work on 2.4 GHz networks. If your router broadcasts both 2.4 GHz and 5 GHz under the same name, you may need to temporarily disable the 5 GHz band or rename the 2.4 GHz network (e.g., “HomeWiFi_2.4”).
Issue: Incorrect Password
Double-check your WiFi password. Even a single wrong character will prevent connection. Try retyping it slowly.
Issue: Weak Signal
If your doorbell is far from the router, the signal may be too weak. Move the router closer temporarily, or use a WiFi extender to boost coverage.
When to Reset Your Kangaroo Doorbell
If you’ve tried everything and the doorbell still won’t connect, a factory reset may be necessary. This clears all previous settings and gives you a fresh start.
How to Perform a Factory Reset
Press and hold the setup button for 15–20 seconds (longer than the regular setup mode). The LED will flash rapidly, then turn off and back on. This indicates a reset.
Re-Add the Device in the App
After resetting, go back to the Kangaroo app and follow the setup process from the beginning. Treat it like a brand-new device.
Important Note
A factory reset will erase all recorded events and settings. Make sure you’ve backed up any important footage before resetting.
Tips for a Smooth WiFi Change
To make the process as easy as possible, keep these tips in mind:
- Do it during the day: Natural light makes it easier to see the LED and handle the doorbell.
- Have a helper: Ask someone to hold the doorbell steady while you press the button.
- Write down your WiFi details: Keep your network name and password written down to avoid mistakes.
- Update the app: Make sure you’re using the latest version of the Kangaroo app for the best performance.
- Check for firmware updates: After connecting, go to the device settings in the app and check for updates.
Conclusion
Changing the WiFi on your Kangaroo Doorbell might seem tricky at first, but with the right steps, it’s a straightforward process. Whether you’ve moved, upgraded your internet, or just changed your password, you now know exactly how to reconnect your doorbell to your new network.
Remember: always use the Kangaroo app, ensure your doorbell is charged, and connect to a 2.4 GHz network. If you run into trouble, try a factory reset or contact Kangaroo support for help.
With your doorbell back online, you can enjoy peace of mind knowing you’ll never miss a visitor—or a package delivery—again.