How to Change Wifi Router on Ring Doorbell

Changing the wifi router on your Ring Doorbell is simple with the right steps. This guide walks you through disconnecting from your old network, connecting to a new one, and troubleshooting common issues.

Key Takeaways

Use the Ring app for all wifi changes: The app is the only way to update your doorbell’s network settings—no physical buttons or web interface required.
Ensure your new router meets Ring’s requirements: Your wifi must be 2.4 GHz, support WPA2 encryption, and have a strong signal at the doorbell location.
Reconnect within 3 minutes of setup mode: Once your Ring Doorbell enters setup mode, you have a short window to complete the wifi change.
Test connection after switching networks: Always verify live view and motion alerts work to confirm a successful switch.
Keep your old network active temporarily: This helps troubleshoot if the new connection fails and you need to revert quickly.
Update your Ring app and firmware: Outdated software can cause connection issues—always check for updates before changing networks.
Use a wifi extender if signal is weak: Poor signal strength is a common cause of failed connections—boost coverage near your doorbell if needed.

How to Change Wifi Router on Ring Doorbell: A Complete Step-by-Step Guide

If you’ve recently upgraded your home wifi router, moved to a new house, or are experiencing connectivity issues with your Ring Doorbell, you may need to change the wifi network it’s connected to. Don’t worry—this process is straightforward, but it does require careful attention to detail to avoid connection problems.

In this comprehensive guide, you’ll learn exactly how to change the wifi router on your Ring Doorbell. We’ll walk you through every step, from preparing your new network to confirming a successful connection. Whether you’re using a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell Pro, or Ring Doorbell Elite, the process is nearly identical. By the end of this guide, you’ll be able to confidently switch your doorbell to a new wifi network without losing functionality or missing important alerts.

We’ll also cover common pitfalls, troubleshooting tips, and best practices to ensure your Ring Doorbell stays online and secure. Let’s get started!

Why You Might Need to Change Your Ring Doorbell’s Wifi Router

Visual guide about How to Change Wifi Router on Ring Doorbell

Image source: thehousetech.com

There are several reasons you might need to update the wifi network your Ring Doorbell is connected to:

Upgrading your home router: Newer routers often come with improved speed, range, and security. If you’ve installed a new one, your Ring Doorbell will need to connect to it.
Moving to a new home: When you relocate, your Ring Doorbell will need to connect to your new home’s wifi network.
Poor signal strength: If your current router is too far from your doorbell or has weak coverage, switching to a stronger network or adding a wifi extender can improve performance.
Network security changes: If your wifi password has changed or you’ve switched from WPA to WPA2 encryption, your Ring Doorbell will lose connection until you update the settings.
Switching from 5 GHz to 2.4 GHz: Ring Doorbells only work on 2.4 GHz networks. If your router broadcasts both bands and your doorbell accidentally connected to 5 GHz, you’ll need to switch it back.

Regardless of your reason, the process remains the same. The key is using the Ring app to guide you through the setup.

Before You Begin: Preparing for the Wifi Change

Before you start changing your wifi router on your Ring Doorbell, it’s important to prepare properly. Rushing into the process can lead to connection failures or the need to reset your device.

Check Your New Router’s Compatibility

Not all wifi networks are compatible with Ring Doorbells. Here’s what you need:

2.4 GHz network only: Ring Doorbells do not support 5 GHz networks. Make sure your new router broadcasts a 2.4 GHz signal.
WPA2 encryption: Your network should use WPA2 (or WPA3 with WPA2 compatibility). Avoid WEP or open networks, as they’re not secure and may not work.
Strong signal at the doorbell: Use a wifi analyzer app (like NetSpot or WiFi Analyzer) to check signal strength at your doorbell’s location. Aim for at least -65 dBm or better.
Correct password: Double-check your new wifi password. Even a single typo can prevent connection.

Update the Ring App and Firmware

Outdated software can cause connection issues. Before changing networks:

Open the Ring app on your smartphone.
Go to the menu (three lines in the top-left corner).
Tap Devices, then select your doorbell.
Tap Device Health and check for firmware updates. If available, install them.
Also, ensure your Ring app is updated via the App Store (iOS) or Google Play Store (Android).

Gather Your Tools

You’ll need:

Your smartphone with the Ring app installed.
Access to your new wifi network name (SSID) and password.
A stable internet connection on your phone (use mobile data if home wifi is unstable).
Your Ring Doorbell powered on and within range of the new router.

Keep Your Old Network Active (Temporarily)

If possible, don’t disable your old wifi network right away. This gives you a fallback option if the new connection fails. You can turn it off after confirming the Ring Doorbell is working on the new network.

Step-by-Step: How to Change Wifi Router on Ring Doorbell

Now that you’re prepared, let’s walk through the actual process of changing your wifi router on your Ring Doorbell.

Step 1: Open the Ring App

Launch the Ring app on your smartphone. Make sure you’re logged into the account associated with your doorbell.

Step 2: Select Your Doorbell

Tap the menu icon (three horizontal lines) in the top-left corner.
Tap Devices.
Find and tap your Ring Doorbell from the list.

Step 3: Enter Device Health

On your doorbell’s device page, scroll down and tap Device Health.
This section shows connection status, battery level, and firmware version.

Step 4: Start Wifi Setup

Tap Change Wifi Network.
The app will ask if you want to proceed. Tap Yes.
Your doorbell will now enter setup mode. You’ll hear a voice prompt saying, “Now in setup mode.”

Important: You have approximately 3 minutes to complete the wifi change. If you take too long, the doorbell will exit setup mode and you’ll need to restart the process.

Step 5: Connect Your Phone to the Doorbell’s Temporary Network

When your doorbell enters setup mode, it creates a temporary wifi network called something like “Ring-XXXX” (where XXXX is a series of numbers).

Go to your phone’s Settings > Wi-Fi.
Look for the network named “Ring-XXXX” and connect to it.
You may be prompted to confirm—tap Join or Connect.

Once connected, return to the Ring app. The app should detect that you’re on the doorbell’s network and proceed automatically.

Step 6: Select Your New Wifi Network

The Ring app will now scan for available wifi networks.

Wait for the list to populate.
Find and tap your new wifi network (the one you want to switch to).
If your network doesn’t appear, make sure it’s broadcasting a 2.4 GHz signal and is within range.

Step 7: Enter Your Wifi Password

Carefully type in your new wifi password.
Double-check for typos—capitalization, numbers, and special characters matter.
Tap Continue or Connect.

The app will send the network credentials to your doorbell. This may take 30–60 seconds.

Step 8: Wait for Connection Confirmation

Your doorbell will attempt to connect to the new network. You’ll see a progress bar in the app.

If successful, you’ll hear a voice prompt: “Connection successful.”
The app will return to the device health screen, showing the new network name.
If it fails, you’ll see an error message. We’ll cover troubleshooting below.

Step 9: Test Your Connection

Don’t assume the change worked just because the app says so. Test it:

Tap Live View to open a video stream.
Check for clear video and audio.
Walk past the doorbell to trigger a motion alert.
Verify you receive a notification on your phone.

If everything works, your wifi change is complete!

Troubleshooting Common Issues When Changing Wifi on Ring Doorbell

Even with careful preparation, things can go wrong. Here are the most common issues and how to fix them.

Issue 1: Doorbell Won’t Enter Setup Mode

If your doorbell doesn’t say “Now in setup mode,” try these steps:

Make sure the doorbell is powered. For wired models, check the transformer and wiring. For battery models, ensure the battery is charged.
Restart the process: Go back to Device Health > Change Wifi Network.
If it still doesn’t work, try resetting the doorbell. For most models, press and hold the setup button (usually on the back or side) for 20 seconds until the light flashes.

Issue 2: Can’t Find the “Ring-XXXX” Network

If your phone doesn’t see the temporary network:

Ensure your doorbell is in setup mode (listen for the voice prompt).
Move closer to the doorbell—signal may be weak.
Restart your phone’s wifi: Turn it off and on.
Try using a different phone or tablet.

Issue 3: Connection Fails After Entering Password

If the app says “Connection failed”:

Double-check your wifi password. Even one wrong character will fail.
Ensure your network is 2.4 GHz. Some routers hide the 2.4 GHz band or use the same name for both bands. Temporarily rename your 2.4 GHz network (e.g., “HomeWiFi_2.4”) to make it easier to select.
Check for interference: Microwaves, cordless phones, and thick walls can weaken signals.
Move your router closer to the doorbell or use a wifi extender.

Issue 4: Doorbell Connects but Live View Doesn’t Work

If the network shows as connected but video won’t load:

Check your internet speed. Ring recommends at least 2 Mbps upload speed for video streaming.
Restart your router and modem.
Update your doorbell’s firmware via Device Health.
Try switching to a different wifi channel on your router (use channels 1, 6, or 11 for best performance).

Issue 5: Doorbell Keeps Disconnecting

If your doorbell frequently goes offline:

Ensure the signal strength at the doorbell is strong (use a wifi analyzer app).
Avoid placing the router near metal objects, mirrors, or large appliances.
Consider a wifi extender or mesh network system to improve coverage.
Check for firmware updates regularly.

Best Practices for a Smooth Wifi Change

To avoid headaches, follow these best practices:

Change networks during the day: It’s easier to troubleshoot with good lighting and fewer network interruptions.
Use a strong, unique password: This improves security and reduces the chance of typos.
Label your networks: If you have multiple routers or extenders, give them clear names (e.g., “FrontDoor_WiFi”).
Test before relying on it: Don’t assume the change worked until you’ve tested live view and motion alerts.
Document your settings: Keep a note of your wifi name and password in a secure place.

Advanced Tips for Optimal Performance

Once your Ring Doorbell is connected to the new router, you can take steps to ensure it performs at its best.

Use a Dedicated 2.4 GHz Network

If your router supports dual-band (2.4 GHz and 5 GHz), consider setting up a separate network name (SSID) just for 2.4 GHz devices like your Ring Doorbell. This prevents accidental connections to the 5 GHz band and reduces interference.

Install a Wifi Extender

If your doorbell is far from the router, a wifi extender can boost the signal. Place it halfway between the router and the doorbell for best results. Look for extenders that support WPA2 and 2.4 GHz.

Optimize Router Placement

Position your router in a central location, elevated off the floor, and away from obstructions. Avoid placing it in basements, closets, or behind large furniture.

Schedule Regular Maintenance

Every few months:

Check for firmware updates.
Test live view and motion alerts.
Clean the doorbell lens and sensors.
Review event history for any missed alerts.

Conclusion

Changing the wifi router on your Ring Doorbell doesn’t have to be stressful. With the right preparation and step-by-step guidance, you can switch networks quickly and confidently. Remember to use the Ring app, ensure your new network meets the requirements, and always test the connection afterward.

By following this guide, you’ll keep your Ring Doorbell online, secure, and ready to alert you to visitors, deliveries, and potential security concerns. Whether you’re upgrading your home network or moving to a new place, you now have the knowledge to make the transition smooth and successful.

Take your time, double-check your settings, and don’t hesitate to troubleshoot if needed. Your peace of mind is worth the effort.