Wondering how to check your Ring Doorbell subscription? This guide walks you through every step—from logging into your Ring app to reviewing your current plan, billing details, and renewal dates. Stay in control of your home security with confidence.
Key Takeaways
- Access your subscription via the Ring app: Open the app, go to the menu, and tap “Subscriptions” to view your current plan and status.
- Check billing and renewal dates: Review when your plan renews and how much you’ll be charged to avoid surprises.
- Understand Ring Protect plans: Know the difference between Basic and Plus plans to choose the right coverage for your needs.
- Cancel or change your plan anytime: You can modify or cancel your subscription directly in the app without calling support.
- Troubleshoot common issues: If you can’t find your subscription, ensure you’re logged into the correct account and your device is registered.
- Use a web browser for full access: Some features, like detailed billing history, are easier to manage on ring.com.
- Stay secure with active monitoring: An active subscription ensures cloud video storage, motion alerts, and extended warranty coverage.
How to Check Your Ring Doorbell Subscription: A Complete Step-by-Step Guide
So, you’ve got a Ring Doorbell—great choice! It’s one of the most popular smart doorbells on the market, offering video monitoring, two-way talk, and motion alerts right to your phone. But here’s the thing: to get the most out of your Ring Doorbell, you need an active subscription. Without it, you lose access to key features like cloud video storage, person detection, and extended device warranty.
That’s why knowing how to check your Ring Doorbell subscription is so important. Whether you’re wondering when your plan renews, whether you’re still covered, or if you need to upgrade, this guide has you covered.
In this comprehensive how-to, we’ll walk you through every step of checking your Ring subscription—using both the Ring mobile app and the Ring website. We’ll also explain what each plan includes, how to manage billing, and what to do if something goes wrong. By the end, you’ll be a Ring subscription pro, ready to keep your home secure without any guesswork.
Let’s get started.
Why You Need a Ring Subscription
Visual guide about How to Check Ring Doorbell Subscription
Image source: smarthomegear.com.au
Before we dive into the steps, let’s quickly talk about why a subscription matters.
Your Ring Doorbell works right out of the box—you can see who’s at the door, talk to visitors, and get motion alerts. But without a Ring Protect subscription, those features are limited. Here’s what you miss without a plan:
- No cloud video storage: You can’t save or review past recordings. Everything is live-only.
- No extended warranty: Your device is only covered under the standard manufacturer warranty.
- No advanced motion detection: Features like person detection, motion zones, and smart alerts are locked.
- No video history: You can’t go back and watch footage from yesterday or last week.
A Ring Protect subscription unlocks these features and more. It’s like upgrading from a basic camera to a full home security system. And the good news? It’s affordable—starting at just $3.99 per month.
So, if you want to protect your home, keep evidence of deliveries or suspicious activity, or just have peace of mind, checking and maintaining your subscription is a must.
How to Check Your Ring Subscription Using the Mobile App
The easiest way to check your Ring Doorbell subscription is through the Ring mobile app. Whether you’re on iOS or Android, the steps are nearly identical. Here’s how to do it.
Step 1: Open the Ring App
First, unlock your phone and open the Ring app. You should see your doorbell’s live view or a list of your devices on the home screen.
If you don’t see your doorbell, make sure it’s powered on and connected to Wi-Fi. You can check the device status by tapping on it—green means it’s online.
Step 2: Tap the Menu Icon
In the top-left corner of the app, you’ll see a three-line menu icon (also called a hamburger menu). Tap it to open the side menu.
This menu gives you access to all your Ring devices, settings, and account options.
Step 3: Select “Subscriptions”
Scroll down the menu until you see the “Subscriptions” option. It’s usually located under “Account” or “More.”
Tap on it. This will take you to your subscription dashboard.
Step 4: View Your Current Plan
On the Subscriptions screen, you’ll see:
- Your current Ring Protect plan (Basic or Plus)
- The devices covered under the plan
- The next billing date
- The amount you’ll be charged
- Whether auto-renewal is on or off
For example, you might see:
“Ring Protect Basic – $3.99/month – Renews on June 15, 2024”
This tells you everything you need to know about your current subscription.
Step 5: Check Billing Details
Want to see past payments or update your payment method? Tap on “Billing” or “Payment Methods” within the Subscriptions section.
Here, you can:
- View your billing history
- Update your credit card or PayPal info
- Download invoices for your records
This is especially useful if you’re tracking home security expenses or need proof of payment.
Step 6: Review Covered Devices
One of the best parts of a Ring Protect plan is that it can cover multiple devices. With Ring Protect Plus, you can cover all Ring devices at one location for a flat monthly fee.
On the Subscriptions screen, look for “Covered Devices.” You’ll see a list of your doorbells, cameras, and alarms that are protected under your plan.
If a device is missing, you can add it by tapping “Add Device” and following the prompts.
How to Check Your Ring Subscription on the Ring Website
While the mobile app is convenient, the Ring website (ring.com) offers a more detailed view of your subscription—especially for billing and account management.
Here’s how to check your subscription online.
Step 1: Go to ring.com
Open your web browser (Chrome, Safari, Firefox, etc.) and go to ring.com.
Step 2: Log In to Your Account
Click “Sign In” in the top-right corner. Enter your email and password.
If you’ve forgotten your password, click “Forgot Password?” and follow the steps to reset it.
Step 3: Go to Your Account Dashboard
Once logged in, hover over your profile name in the top-right corner and select “Account Dashboard.”
This is your central hub for managing devices, subscriptions, and settings.
Step 4: Click “Subscriptions”
In the left-hand menu, click “Subscriptions.” You’ll see a summary of your current plan, billing cycle, and covered devices.
This page often includes more detail than the app—like a full billing history and tax information.
Step 5: Review Plan Details and Billing
Here, you can:
- See your plan type (Basic or Plus)
- Check the next renewal date
- View past charges and download receipts
- Update your payment method
- Change or cancel your plan
The website is especially helpful if you’re managing a family account or need to share billing info with a partner.
Understanding Ring Protect Plans
Now that you know how to check your subscription, let’s talk about what you’re actually paying for.
Ring offers two main subscription tiers: Ring Protect Basic and Ring Protect Plus.
Ring Protect Basic
- Cost: $3.99 per month or $39.99 per year per device
- Covers: One Ring device (doorbell or camera)
- Includes:
- Video recording and playback
- 30-day video history
- Motion and doorbell alerts
- Two-way talk
- Extended warranty (1 year)
This plan is ideal if you only have one Ring device and want basic cloud storage.
Ring Protect Plus
- Cost: $10 per month or $100 per year per location
- Covers: All Ring devices at one address
- Includes:
- Everything in Basic
- Unlimited video history
- Advanced motion detection (person, vehicle, package)
- Extended warranty for all devices
- 24/7 professional monitoring (for Ring Alarm)
- Discounts on future Ring purchases
This is the best value if you have multiple Ring devices—like a doorbell, outdoor cameras, and an alarm system.
Which Plan Should You Choose?
Ask yourself:
- Do you have more than one Ring device?
- Do you want to keep video recordings longer than 30 days?
- Do you want advanced alerts (like package detection)?
If you answered “yes” to any of these, Ring Protect Plus is worth the upgrade.
How to Change or Cancel Your Ring Subscription
Maybe you’re moving, switching to a different security system, or just want to pause your subscription. No problem—you can change or cancel your Ring Protect plan at any time.
How to Cancel Your Subscription
Via the App:
- Go to the menu > Subscriptions
- Tap on your current plan
- Select “Cancel Subscription”
- Confirm your choice
Via the Website:
- Log in to ring.com
- Go to Account Dashboard > Subscriptions
- Click “Cancel Plan”
- Follow the prompts
Important: Canceling stops auto-renewal, but you’ll keep access until the end of your current billing period. For example, if you cancel on June 10 and your plan renews on June 15, you’ll still have service until June 15.
How to Change Your Plan
Want to switch from Basic to Plus? Or downgrade?
- In the Subscriptions section, tap “Change Plan”
- Select your new plan
- Confirm the change
Your new plan will take effect at the next billing cycle. You won’t lose any recorded videos during the transition.
Troubleshooting: What If You Can’t Find Your Subscription?
Sometimes, users can’t find their subscription in the app or website. Here’s what to do.
Problem: “Subscriptions” Option Is Missing
Solution: Make sure you’re logged into the correct Ring account. If you have multiple accounts (e.g., personal and work), switch to the one linked to your doorbell.
Also, check that your device is registered to your account. Go to the device settings and confirm it’s listed under “My Devices.”
Problem: Subscription Shows as “Inactive”
Solution: Your payment may have failed. Check your payment method in the Billing section. Update your card or PayPal info and restart the subscription.
If the issue persists, contact Ring Support.
Problem: You Don’t Remember If You Have a Subscription
Solution: Check your email for receipts from Ring or Amazon (if you bought through Amazon). Look for messages with subject lines like “Your Ring Protect Subscription” or “Payment Received.”
You can also log in to your Ring account and check the Subscriptions page—even if you don’t see a plan, it will tell you if you’re on a free trial or no plan at all.
Problem: Device Isn’t Covered Under Your Plan
Solution: If you have Ring Protect Plus but a device isn’t listed as covered, go to Subscriptions > Covered Devices and add it manually.
Make sure the device is at the same address as your plan.
Tips for Managing Your Ring Subscription
Here are a few pro tips to keep your subscription running smoothly:
- Set a calendar reminder: Mark your renewal date so you’re not surprised by the charge.
- Use auto-pay: Enable automatic payments to avoid service interruptions.
- Review your plan annually: Your needs may change—add more devices or downgrade if you no longer need coverage.
- Keep your app updated: New features and bug fixes are rolled out regularly.
- Check for promotions: Ring sometimes offers discounts for annual plans or first-time subscribers.
Final Thoughts: Stay Protected with an Active Subscription
Your Ring Doorbell is a powerful tool for home security—but only if it’s fully equipped. An active Ring Protect subscription ensures you can save videos, get smart alerts, and protect your devices with an extended warranty.
Now that you know how to check your Ring Doorbell subscription, you can stay on top of your plan, manage billing, and make informed decisions about your home security.
Whether you use the app or the website, checking your subscription takes just a few taps. And with this guide, you’ll never be left wondering if you’re covered.
So go ahead—open your Ring app, check your plan, and enjoy the peace of mind that comes with a secure home.