This guide walks you through how to connect Arlo doorbell seamlessly, whether you’re installing a wired or wireless model. You’ll get clear instructions, helpful tips, and solutions to common issues for a smooth setup experience.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring or Wi-Fi network supports your Arlo doorbell model before starting.
- Download the Arlo app: The official Arlo app is essential for setup, configuration, and managing your doorbell remotely.
- Follow wiring safety steps: Turn off power at the breaker when installing wired models to avoid electrical hazards.
- Use strong Wi-Fi signal: Place your doorbell within range of your router or use a Wi-Fi extender for reliable connectivity.
- Test after installation: Always test motion detection, video quality, and notifications to confirm everything works properly.
- Update firmware regularly: Keep your Arlo doorbell updated for optimal performance and security.
- Contact support if needed: Arlo’s customer service can help resolve persistent connection or setup issues.
How to Connect Arlo Doorbell: A Complete Step-by-Step Guide
So, you’ve just unboxed your new Arlo doorbell and you’re ready to upgrade your home security. Great choice! Arlo doorbells are known for their crisp video quality, smart motion detection, and seamless integration with the Arlo ecosystem. But before you can see who’s at your door from your phone, you’ll need to know how to connect Arlo doorbell properly.
Whether you’re installing a wired Arlo Video Doorbell or going wireless with the Arlo Essential Wire-Free Doorbell, this guide will walk you through every step. We’ll cover everything from checking compatibility to troubleshooting connection issues. By the end, you’ll have a fully functional smart doorbell that keeps your home safe and gives you peace of mind.
Let’s get started!
What You’ll Need Before You Begin
Visual guide about How to Connect Arlo Doorbell
Image source: downloads.arlo.com
Before diving into the setup, make sure you have the following items ready:
- Your Arlo doorbell (wired or wire-free model)
- Smartphone or tablet with iOS 11+ or Android 6.0+
- Arlo app (download from the App Store or Google Play)
- Wi-Fi network (2.4 GHz recommended; 5 GHz not supported for most models)
- Screwdriver (usually Phillips head)
- Drill and drill bits (if mounting on brick or concrete)
- Wire strippers (for wired models)
- Battery (for wire-free models – usually included)
- Optional: Wi-Fi range extender (if your front door is far from the router)
Having these tools and materials ready will save you time and frustration during installation.
Step 1: Choose the Right Arlo Doorbell Model
Arlo offers several doorbell models, so it’s important to pick the one that fits your home setup.
Wired Models
- Arlo Video Doorbell (Wired): Requires existing doorbell wiring and a transformer (16–24V AC). Offers continuous power and no battery worries.
- Arlo Essential Video Doorbell Wired: Similar to the standard wired model but with slightly lower resolution (1536p vs. 1800p).
Wire-Free Models
- Arlo Essential Wire-Free Doorbell: Battery-powered, easy to install, but requires periodic charging. Ideal for homes without existing wiring.
- Arlo Pro 4 Wire-Free Doorbell: Higher-end model with better video quality and color night vision.
Tip: If you already have a wired doorbell, a wired Arlo model is usually the best choice. If not, go wire-free for easier installation.
Step 2: Check Your Existing Doorbell Wiring (For Wired Models)
If you’re installing a wired Arlo doorbell, you’ll need to verify that your current doorbell system is compatible.
Turn Off Power at the Breaker
Safety first! Locate your home’s electrical panel and turn off the circuit that powers your doorbell. Use a non-contact voltage tester to confirm the power is off before touching any wires.
Remove the Old Doorbell
Unscrew the existing doorbell from the wall. Carefully disconnect the wires, but don’t let them fall back into the wall. Use electrical tape to label them (e.g., “Front” and “Trans”) so you know which is which.
Check Voltage
Use a multimeter to test the voltage across the two wires. Arlo doorbells require 16–24V AC. If your system is below 16V, you may need to upgrade your transformer.
Example: If your old doorbell was working fine, the wiring is likely compatible. But if it was dim or slow, the voltage might be too low.
Step 3: Install the Arlo Doorbell Mounting Plate
The mounting plate ensures your doorbell is secure and properly aligned.
Position the Plate
Hold the mounting plate against the wall where you want to install the doorbell. Make sure it’s level and at a comfortable height (about 48 inches from the ground is standard).
Mark the Screw Holes
Use a pencil to mark the spots where you’ll drill. If you’re mounting on brick, concrete, or stucco, use a masonry bit to drill pilot holes.
Secure the Plate
Insert wall anchors if needed, then screw the mounting plate into place. Make sure it’s tight and doesn’t wobble.
Pro Tip: For angled mounting (to reduce glare or improve motion detection), use the included wedge mount. It tilts the doorbell 15 degrees to the left or right.
Step 4: Connect the Wires (Wired Models Only)
Now it’s time to connect the doorbell to your home’s wiring.
Strip the Wire Ends
Use wire strippers to remove about 1/4 inch of insulation from each wire. This ensures a solid connection.
Attach Wires to the Doorbell
Loosen the terminal screws on the back of the Arlo doorbell. Insert one wire into each terminal and tighten the screws. It doesn’t matter which wire goes where—Arlo doorbells are not polarity-sensitive.
Secure the Doorbell to the Mount
Align the doorbell with the mounting plate and press it firmly until it clicks into place. Use the included security screw to prevent tampering.
Warning: Never connect the doorbell while the power is on. Always double-check that the breaker is off.
Step 5: Install the Battery (Wire-Free Models Only)
If you’re using a wire-free model, the battery is your power source.
Open the Battery Compartment
Slide or unscrew the battery cover on the back of the doorbell.
Insert the Battery
Place the rechargeable battery into the compartment, ensuring the contacts align correctly. Close the cover securely.
Charge Before First Use
Even if the battery shows some charge, it’s best to fully charge it using the included USB cable before installation.
Note: The battery typically lasts 3–6 months, depending on usage and climate.
Step 6: Download and Set Up the Arlo App
The Arlo app is your control center for the doorbell.
Download the App
Search for “Arlo” in the App Store (iOS) or Google Play Store (Android) and download the official app.
Create or Log In to Your Account
If you’re new to Arlo, tap “Create Account” and follow the prompts. If you already have an Arlo account, log in with your email and password.
Grant Permissions
Allow the app to access your camera, microphone, and location. These permissions are necessary for video recording and motion alerts.
Tip: Use a strong, unique password and enable two-factor authentication for added security.
Step 7: Add Your Doorbell to the Arlo App
Now comes the fun part—connecting your doorbell to the app.
Tap “Add Device”
Open the Arlo app and tap the “+” or “Add Device” button.
Select Your Doorbell Model
Choose the correct model from the list (e.g., “Arlo Video Doorbell” or “Arlo Essential Wire-Free Doorbell”).
Follow On-Screen Instructions
The app will guide you through the setup process. This includes scanning the QR code on the doorbell or entering the serial number manually.
Connect to Wi-Fi
Select your home Wi-Fi network and enter the password. Make sure you’re connecting to a 2.4 GHz network—most Arlo doorbells don’t support 5 GHz.
Important: Your phone must be connected to the same Wi-Fi network during setup.
Step 8: Complete the Setup in the App
Once connected, the app will finalize the configuration.
Name Your Doorbell
Give your doorbell a name, like “Front Door” or “Porch.” This helps if you have multiple Arlo devices.
Set Motion Zones
Use the app to define areas where you want motion detection. For example, you might want alerts when someone approaches the door but ignore the sidewalk.
Adjust Sensitivity
Choose from low, medium, or high sensitivity. High sensitivity may trigger more false alarms (like blowing leaves), so start with medium.
Enable Notifications
Turn on push notifications so you’re alerted when someone rings the doorbell or motion is detected.
Pro Tip: Set up “Do Not Disturb” hours to avoid alerts during sleep or quiet times.
Step 9: Test Your Arlo Doorbell
Before calling it a day, test everything to make sure it’s working.
Ring the Doorbell
Press the button on the doorbell. You should hear a chime (if connected to a chime kit) and receive a notification on your phone.
Check Video Quality
Open the live view in the app. The video should be clear, with good color and night vision (if applicable).
Test Motion Detection
Walk in front of the doorbell to trigger motion. You should get an alert within a few seconds.
Verify Two-Way Audio
Tap the microphone icon in the app and speak. The person at the door should hear you, and you should hear them.
Example: If the video is blurry, check the lens for smudges. If audio is choppy, your Wi-Fi signal might be weak.
Troubleshooting Common Connection Issues
Even with careful setup, you might run into problems. Here’s how to fix the most common ones.
Doorbell Won’t Connect to Wi-Fi
- Check signal strength: Use a Wi-Fi analyzer app to check signal at the doorbell location. If it’s weak, move your router or add a range extender.
- Restart your router: Power cycle your router and try reconnecting.
- Forget and re-add the network: In the Arlo app, remove the Wi-Fi network and re-enter the password.
No Power to Wired Doorbell
- Verify breaker is on: Double-check that the circuit is active.
- Test voltage again: Use a multimeter to confirm 16–24V AC at the wires.
- Check connections: Make sure wires are securely attached and not loose.
Battery Drains Too Fast (Wire-Free Models)
- Reduce motion sensitivity: High sensitivity increases battery usage.
- Limit live views: Frequent live streaming drains the battery.
- Check for firmware updates: Arlo often releases updates to improve battery life.
Video is Laggy or Freezes
- Improve Wi-Fi signal: Move the router closer or use a mesh network.
- Reduce video quality: In the app, lower the resolution to 1080p if needed.
- Close other apps: Background apps can slow down your phone.
No Sound or Poor Audio
- Check microphone settings: Ensure the mic isn’t muted in the app.
- Clean the speaker and mic: Dust or debris can block sound.
- Update firmware: Audio bugs are often fixed in updates.
Advanced Tips for Better Performance
Once your doorbell is connected, these tips will help you get the most out of it.
Use a Chime Kit (Wired Models)
If your indoor chime doesn’t work with Arlo, install the Arlo Chime Kit. It connects to your Wi-Fi and plays custom sounds when the doorbell is pressed.
Set Up Smart Alerts
Use the app to create rules, like sending alerts only during certain hours or when specific people are detected (with Arlo Smart subscription).
Integrate with Smart Home Systems
Connect your Arlo doorbell to Alexa, Google Assistant, or Apple HomeKit for voice control and automation.
Example: Say “Alexa, show me the front door” to view the live feed on an Echo Show.
Enable Package Detection (With Arlo Smart)
Arlo Smart uses AI to detect packages left at your door and sends alerts. This is great for online shoppers.
Regular Maintenance
- Clean the lens monthly with a microfiber cloth.
- Check battery level every few weeks.
- Update firmware when prompted.
Conclusion
Connecting your Arlo doorbell doesn’t have to be complicated. By following this guide, you’ve learned how to connect Arlo doorbell step by step—from checking compatibility and installing hardware to configuring the app and troubleshooting issues.
Whether you chose a wired or wire-free model, your Arlo doorbell now adds a layer of security and convenience to your home. You can see who’s at the door, talk to visitors, and receive alerts—all from your smartphone.
Remember to keep your firmware updated, maintain a strong Wi-Fi connection, and test your system regularly. And if you ever run into trouble, Arlo’s support team is there to help.
Now go enjoy your smarter, safer home!