How to Connect Chime to Ring Doorbell - Doorbell Troubleshooting

This guide walks you through how to connect Chime to Ring Doorbell seamlessly, ensuring you never miss a visitor again. Whether you’re using a Ring Chime or Chime Pro, we cover setup, troubleshooting, and tips for optimal performance.

Key Takeaways

Compatibility matters: Ensure your Ring Doorbell and Chime models are compatible before starting the setup process.
Wi-Fi strength is crucial: A strong Wi-Fi signal ensures reliable alerts and smooth audio from your Chime device.
Use the Ring app: The official Ring app is essential for pairing your doorbell with the Chime or Chime Pro.
Chime Pro extends range: If your doorbell is far from your Chime, the Chime Pro can boost the signal and act as a Wi-Fi extender.
Test after setup: Always test the connection by pressing the doorbell button to confirm the Chime rings.
Troubleshoot common issues: Problems like no sound or delayed alerts can often be fixed with simple steps like rebooting devices or checking Wi-Fi.
Customize your alerts: Use the Ring app to personalize chime tones, volume, and notification settings for a tailored experience.

How to Connect Chime to Ring Doorbell: A Complete Step-by-Step Guide

Have you ever missed a delivery because your doorbell didn’t ring loud enough? Or maybe you were in the backyard and didn’t hear someone at the front door? If you own a Ring Doorbell, you’re already ahead in home security—but pairing it with a Ring Chime or Chime Pro can make it even better. In this guide, we’ll show you exactly how to connect Chime to Ring Doorbell so you never miss a visitor, package, or unexpected guest again.

Whether you’re a tech newbie or a DIY pro, this guide is designed to be simple, clear, and easy to follow. We’ll walk you through the entire process—from checking compatibility to testing your setup—and even help you troubleshoot common issues. By the end, you’ll have a fully connected system that keeps your home secure and your peace of mind intact.

Why Connect a Chime to Your Ring Doorbell?

Before we dive into the steps, let’s talk about why connecting a Chime to your Ring Doorbell is such a smart move. Ring Doorbells are great at sending mobile alerts, but they rely on your phone being nearby and your app being open. That’s where the Chime comes in.

Visual guide about How to Connect Chime to Ring Doorbell

Image source: images.homedepot-static.com

A Ring Chime is a small, plug-in device that plays a loud, customizable sound when someone presses your doorbell. It works even if your phone is on silent, in another room, or out of battery. Think of it as your doorbell’s personal alarm system—only it’s friendly and musical, not jarring.

Here are a few key benefits of connecting a Chime:

Louder alerts: The Chime can be placed in a central location, like your living room or kitchen, so you hear it no matter where you are in the house.
No phone needed: You’ll hear the chime even if your phone is off or out of range.
Custom sounds: Choose from a variety of tones, from classic doorbells to fun seasonal sounds.
Better for large homes: If your Ring Doorbell is far from where you spend most of your time, the Chime ensures you don’t miss a visitor.
Works with Chime Pro: The Chime Pro also acts as a Wi-Fi extender, boosting your doorbell’s signal for better performance.

Now that you know why it’s worth it, let’s get started on the setup.

What You’ll Need Before You Begin

Before you start connecting your Chime to your Ring Doorbell, make sure you have everything you need. This will save you time and frustration down the line.

Required Items

Ring Doorbell: Any model (e.g., Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell Pro, etc.).
Ring Chime or Chime Pro: These are sold separately and plug into a standard wall outlet.
Smartphone or tablet: With the Ring app installed (available for iOS and Android).
Wi-Fi network: A stable 2.4 GHz or 5 GHz connection (Chime Pro supports both; standard Chime uses 2.4 GHz only).
Power source: For your Ring Doorbell (either wired or battery-powered).

Optional but Helpful

Wi-Fi extender: If your doorbell is far from your router, a Chime Pro can help boost the signal.
Step ladder: For installing or adjusting your doorbell if needed.
Another person: To help test the doorbell while you’re near the Chime.

Once you’ve gathered your gear, it’s time to check compatibility.

Check Compatibility Between Your Devices

Not all Ring devices work with every Chime model, so it’s important to verify compatibility before you start. The good news? Most Ring Doorbells are compatible with both Ring Chime and Chime Pro.

Compatible Ring Doorbells

Ring Video Doorbell (1st Gen)
Ring Video Doorbell 2
Ring Video Doorbell 3 and 3 Plus
Ring Video Doorbell 4
Ring Doorbell Pro and Pro 2
Ring Video Doorbell Wired
Ring Video Doorbell Elite

Compatible Chime Devices

Ring Chime (1st Gen)
Ring Chime (2nd Gen)
Ring Chime Pro (1st Gen)
Ring Chime Pro (2nd Gen)

Note: The Chime Pro also includes a built-in Wi-Fi extender, which can improve your doorbell’s connection if it’s far from your router.

If your devices are on these lists, you’re good to go. If not, check the Ring website for the latest compatibility updates.

Step 1: Set Up Your Ring Doorbell

Before connecting your Chime, make sure your Ring Doorbell is properly installed and connected to the Ring app. If you’ve already done this, you can skip to the next step. If not, here’s a quick rundown.

Install Your Ring Doorbell

Turn off power: If you’re installing a wired doorbell, turn off the power at the breaker box to avoid electrical shock.
Remove old doorbell: Unscrew and disconnect your existing doorbell.
Mount the Ring bracket: Use the included screws and level to attach the mounting bracket to your wall.
Connect wires: Attach the doorbell wires to the terminals on the back of your Ring Doorbell.
Attach the doorbell: Slide the Ring Doorbell onto the bracket and secure it with the security screw.
Turn power back on: Restore power at the breaker box.

Connect to the Ring App

Download the Ring app: Available on the App Store (iOS) or Google Play (Android).
Create or log in to your account: Use your email and password.
Tap “Set Up a Device”: Select “Doorbells” and follow the on-screen instructions.
Scan the QR code: Use your phone’s camera to scan the code on the back of your doorbell.
Connect to Wi-Fi: Choose your network and enter the password.
Test the doorbell: Press the button to make sure it sends a notification to your phone.

Once your doorbell is working and sending alerts, you’re ready to add the Chime.

Step 2: Plug In and Set Up Your Ring Chime

Now it’s time to set up your Chime or Chime Pro. This part is quick and easy—just plug it in and let the Ring app guide you.

Plug In the Chime

Choose a location: Pick a central spot in your home, like a hallway, living room, or kitchen. Avoid placing it behind thick walls or near appliances that cause interference (like microwaves).
Plug it in: Insert the Chime into a standard wall outlet. Make sure it’s within range of your Wi-Fi router (especially important for the standard Chime, which only uses 2.4 GHz).
Wait for the light: The Chime will show a solid white light when it’s powered on and ready to connect.

Set Up via the Ring App

Open the Ring app: Make sure you’re logged in.
Tap the menu (three lines): Usually in the top-left corner.
Select “Devices”: Then tap “Chime” or “Chime Pro.”
Tap “Set Up a Chime”: The app will search for your device.
Follow the prompts: The app will guide you through naming your Chime (e.g., “Living Room Chime”) and connecting it to your Wi-Fi.
Test the connection: The app may play a sample sound to confirm it’s working.

Once your Chime is set up, it’s time to link it to your doorbell.

Step 3: Connect Chime to Ring Doorbell

This is the core of the process—linking your Chime so it rings when someone presses your doorbell. The Ring app makes this simple.

Link the Devices in the App

Open the Ring app: Go to the main screen.
Tap the menu: Then select “Devices.”
Choose your Chime: Tap on the Chime you just set up.
Tap “Linked Devices”: This shows which doorbells are connected to the Chime.
Tap “Add a Device”: Select your Ring Doorbell from the list.
Confirm the link: The app will show a success message once the devices are paired.

That’s it! Your Chime is now connected to your Ring Doorbell. But before you celebrate, let’s test it.

Step 4: Test the Connection

Testing ensures everything is working as expected. You don’t want to find out the Chime isn’t ringing when a delivery person shows up.

How to Test

Stand near the Chime: Make sure you can hear it clearly.
Press the doorbell button: Either go outside and press it, or ask someone to help you.
Listen for the chime: You should hear a sound play from the Chime device.
Check your phone: You should also receive a mobile notification.
Try different tones: In the Ring app, go to your Chime settings and change the sound to make sure it updates.

If the Chime doesn’t ring, don’t panic—there are fixes. We’ll cover troubleshooting in a moment.

Customize Your Chime Settings

One of the best parts of using a Ring Chime is the ability to personalize it. You can change the sound, volume, and even set schedules.

Change the Chime Sound

Open the Ring app: Go to your Chime device.
Tap “Chime Tones”: You’ll see a list of options like “Classic,” “Wind Chime,” “Holiday Bells,” and more.
Select a tone: Tap to preview and choose your favorite.
Save your choice: The new tone will play the next time someone rings the doorbell.

Adjust the Volume

Go to Chime settings: In the Ring app, tap your Chime.
Tap “Volume”: Use the slider to increase or decrease the sound level.
Test the volume: Press the doorbell button to hear the new setting.

Set a Chime Schedule

Want the Chime to only ring during certain hours? You can set a schedule.

Tap “Chime Schedule”: In your Chime settings.
Choose active times: For example, 7 AM to 10 PM.
Save the schedule: The Chime will only ring during those hours.

This is great for avoiding late-night disturbances or silencing the chime during naps.

Using Chime Pro as a Wi-Fi Extender

If you have a Chime Pro, you’re getting an extra benefit: it doubles as a Wi-Fi extender. This can improve your Ring Doorbell’s connection, especially if it’s far from your router.

How It Works

The Chime Pro connects to your Wi-Fi network and rebroadcasts the signal. This creates a stronger connection for your doorbell, reducing lag and improving video quality.

Tips for Best Performance

Place it halfway: Position the Chime Pro between your router and your doorbell for optimal signal boosting.
Use 5 GHz if available: The Chime Pro supports both 2.4 GHz and 5 GHz bands. Use 5 GHz for faster speeds if your doorbell supports it.
Avoid interference: Keep the Chime Pro away from microwaves, cordless phones, and thick walls.

To check if the extender is working, go to the Ring app, tap your Chime Pro, and look at the “Wi-Fi Signal” indicator. A strong signal means your doorbell should perform better.

Troubleshooting Common Issues

Even with the best setup, things can go wrong. Here are some common problems and how to fix them.

Chime Doesn’t Ring When Doorbell Is Pressed

Possible causes:

The Chime isn’t linked to the doorbell.
The Chime is out of range.
The Wi-Fi signal is weak.
The Chime is muted or on a schedule.

Solutions:

Check the link: Go to the Ring app, tap your Chime, and verify the doorbell is listed under “Linked Devices.”
Move the Chime closer: If it’s too far from the router or doorbell, try a different outlet.
Restart the Chime: Unplug it for 10 seconds, then plug it back in.
Check the schedule: Make sure the Chime isn’t set to “Do Not Disturb” or a silent schedule.
Test Wi-Fi: Use a phone or laptop to check signal strength near the Chime.

Chime Rings But No Sound

Possible causes:

Volume is turned down.
Speaker is damaged.
Chime is muted in the app.

Solutions:

Increase volume: Use the slider in the Ring app.
Check mute settings: Make sure the Chime isn’t muted.
Test with a different tone: If one sound doesn’t work, try another.
Contact Ring support: If the speaker is faulty, you may need a replacement.

Delayed or Missed Alerts

Possible causes:

Weak Wi-Fi signal.
Too many devices on the network.
Doorbell battery is low.

Solutions:

Move the Chime Pro closer to the router: Or use it as an extender.
Restart your router: This can refresh the connection.
Check battery level: In the Ring app, go to your doorbell and see if the battery needs charging.
Reduce network load: Disconnect unused devices from Wi-Fi.

Chime Pro Not Extending Wi-Fi

Possible causes:

Incorrect placement.
Router settings blocking the extender.
Firmware needs updating.

Solutions:

Reposition the Chime Pro: Place it within range of your router but closer to the doorbell.
Check router settings: Some routers block extenders. Log in to your router’s admin page and allow the Chime Pro.
Update firmware: The Ring app will notify you if an update is available.

Tips for Optimal Performance

To get the most out of your Chime and Ring Doorbell setup, follow these best practices.

Keep devices updated: Regularly check for app and firmware updates in the Ring app.
Use strong passwords: Secure your Wi-Fi and Ring account to prevent unauthorized access.
Clean your doorbell: Wipe the lens and sensor monthly to ensure clear video.
Monitor battery levels: Charge your doorbell before it dies to avoid missed alerts.
Test monthly: Press the doorbell button once a month to ensure everything is working.

Conclusion

Connecting a Chime to your Ring Doorbell is a simple upgrade that makes a big difference. With louder alerts, customizable sounds, and the added benefit of Wi-Fi extension (with Chime Pro), you’ll never miss a visitor again. By following this guide, you’ve learned how to connect Chime to Ring Doorbell step by step—from setup to troubleshooting.

Remember, the key to success is a strong Wi-Fi signal, proper placement, and regular testing. Whether you’re using a standard Chime or the advanced Chime Pro, this setup enhances your home security and convenience. So go ahead, plug in that Chime, and enjoy peace of mind knowing your doorbell is always heard.