Connecting your Ring Doorbell to a Chime Pro enhances Wi-Fi coverage and ensures you never miss a visitor. This guide walks you through setup, troubleshooting, and tips for a seamless experience.
Key Takeaways
- Chime Pro extends Wi-Fi range: It boosts your home network, giving your Ring Doorbell a stronger, more reliable connection.
- Easy setup via Ring app: The entire process is managed through the Ring app, with step-by-step guidance.
- Improved alert reliability: Chime Pro plays loud, customizable sounds when someone rings your doorbell, even if your phone is on silent.
- Works with all Ring Doorbells: Compatible with Ring Video Doorbell, Doorbell 2, Doorbell 3, Doorbell 4, and Doorbell Pro models.
- Requires 2.4GHz Wi-Fi band: Chime Pro only supports 2.4GHz networks, so ensure your router broadcasts this band.
- Placement matters: Install Chime Pro within range of your router and doorbell for optimal performance.
- Troubleshooting is simple: Most issues can be fixed with a reboot, firmware update, or repositioning the device.
How to Connect My Ring Doorbell to My Chime Pro
If you’ve recently installed a Ring Doorbell, you know how convenient it is to see who’s at your door—even when you’re not home. But what if your Wi-Fi signal is weak near your front door? Or what if you miss alerts because your phone is on silent? That’s where the Ring Chime Pro comes in.
The Chime Pro is more than just a doorbell chime—it’s a Wi-Fi extender designed specifically for Ring devices. By connecting your Ring Doorbell to your Chime Pro, you’ll enjoy stronger Wi-Fi coverage, louder and more reliable alerts, and peace of mind knowing you’ll never miss a delivery or visitor again.
In this complete guide, you’ll learn exactly how to connect your Ring Doorbell to your Chime Pro, step by step. Whether you’re a tech newbie or a smart home enthusiast, we’ll walk you through the setup, share practical tips, and help you troubleshoot common issues. By the end, your Ring system will be working like a charm.
What Is a Ring Chime Pro?
Before we dive into the setup, let’s quickly explain what the Ring Chime Pro actually does.
The Chime Pro is a dual-function device:
– It acts as a **Wi-Fi extender**, boosting your home network’s signal to reach your Ring Doorbell.
– It also functions as a **wireless doorbell chime**, playing a loud, customizable sound when someone presses your doorbell.
Unlike traditional doorbells that require hardwiring, the Chime Pro plugs into any standard power outlet and connects wirelessly to your Ring Doorbell. This makes it perfect for renters or homes without existing doorbell wiring.
It’s compatible with all Ring Video Doorbells, including:
– Ring Video Doorbell
– Ring Video Doorbell 2
– Ring Video Doorbell 3
– Ring Video Doorbell 4
– Ring Video Doorbell Pro
The Chime Pro only works on the 2.4GHz Wi-Fi band, so make sure your router supports it. Most modern routers do, but some newer models default to 5GHz. We’ll cover how to check and adjust this later.
What You’ll Need Before Starting
Before you begin the setup, gather the following:
- Ring Doorbell (already installed and set up) – Make sure your doorbell is powered and connected to the Ring app.
- Ring Chime Pro (unboxed and ready) – You’ll need the device, power adapter, and mounting hardware.
- Smartphone or tablet with the Ring app installed – Download the free Ring app from the App Store or Google Play.
- Wi-Fi network name (SSID) and password – You’ll need this to connect the Chime Pro to your home network.
- Access to a power outlet near your router and doorbell – The Chime Pro must be plugged in to work.
Pro Tip: Make sure your Ring Doorbell is already working and receiving alerts. If it’s not, fix that first before adding the Chime Pro.
Step 1: Download and Open the Ring App
The Ring app is your control center for all Ring devices. If you haven’t already, download it from the App Store (iOS) or Google Play (Android).
Once installed, open the app and log in with your Ring account. If you don’t have an account, tap “Create Account” and follow the prompts.
After logging in, you should see your Ring Doorbell listed on the home screen. Tap on it to confirm it’s online and receiving alerts.
Check Your Doorbell’s Status
– Tap your doorbell from the device list.
– Look for a green “Online” status.
– Test the doorbell by pressing the button (or asking someone to do it).
If your doorbell isn’t online, troubleshoot that first. Common fixes include checking the battery, reconnecting to Wi-Fi, or resetting the device.
Step 2: Plug In Your Chime Pro
Now it’s time to set up your Chime Pro.
Choose the Right Location
The Chime Pro should be placed:
– Within 100 feet of your router (for strong Wi-Fi signal).
– Within 100 feet of your Ring Doorbell (to extend coverage).
– Near a power outlet (it must be plugged in to work).
Avoid placing it behind thick walls, metal objects, or large appliances, as these can block the signal.
Plug It In
1. Take the Chime Pro out of the box.
2. Plug the power adapter into the back of the device.
3. Plug the adapter into a wall outlet.
The Chime Pro will power on automatically. You’ll see a blue light on the front. This means it’s ready to be set up.
Step 3: Add Chime Pro to the Ring App
Now let’s connect your Chime Pro to the Ring app.
Open the Ring App
1. Tap the three-line menu (☰) in the top-left corner.
2. Select “Devices” from the menu.
3. Tap the “+” (plus) icon in the top-right corner.
4. Choose “Chime Pro” from the list of devices.
Follow the On-Screen Instructions
The app will guide you through the setup process. Here’s what to expect:
– The app will search for your Chime Pro. Make sure it’s plugged in and the blue light is on.
– Once detected, tap “Continue.”
– The app will ask you to connect the Chime Pro to your Wi-Fi network.
Connect to Wi-Fi
1. Select your home Wi-Fi network from the list.
2. Enter your Wi-Fi password when prompted.
3. Tap “Connect.”
Important: The Chime Pro only works on the 2.4GHz band. If your router broadcasts both 2.4GHz and 5GHz networks, make sure you select the 2.4GHz one. Some routers label them as “NetworkName” and “NetworkName_5G.” Choose the one without “_5G.”
If you’re unsure which band you’re using, check your router settings or contact your internet provider.
Wait for Setup to Complete
The app will show a progress bar as it connects your Chime Pro to your network. This usually takes 1–2 minutes.
Once connected, the blue light on the Chime Pro will turn solid green. This means it’s online and ready to use.
Step 4: Link Your Doorbell to the Chime Pro
Now that your Chime Pro is online, it’s time to connect it to your Ring Doorbell.
Go to Device Settings
1. In the Ring app, tap your Ring Doorbell from the device list.
2. Tap the gear icon (⚙️) to open Settings.
3. Scroll down and select “Linked Devices.”
Add the Chime Pro
1. Tap “Add Device.”
2. Select “Chime Pro” from the list.
3. The app will search for available Chime Pro devices.
4. When your Chime Pro appears, tap it to link.
Confirm the Connection
Once linked, the app will confirm the connection. You’ll see the Chime Pro listed under “Linked Devices” for your doorbell.
Step 5: Test the Connection
Now it’s time to make sure everything is working.
Test the Doorbell
1. Press the button on your Ring Doorbell (or ask someone to do it).
2. Listen for the chime sound from the Chime Pro.
3. Check your phone—you should also receive a notification.
If the Chime Pro doesn’t ring, don’t panic. We’ll troubleshoot that in a moment.
Check Wi-Fi Signal
In the Ring app:
1. Go to your doorbell’s settings.
2. Tap “Device Health.”
3. Look at the “Signal Strength” indicator.
If it shows “Good” or “Excellent,” your Chime Pro is successfully boosting the signal. If it’s still “Poor,” you may need to reposition the Chime Pro.
Customizing Your Chime Pro
One of the best features of the Chime Pro is customization. You can change the sound, volume, and even set different tones for different doors.
Change the Chime Sound
1. In the Ring app, go to “Devices.”
2. Tap your Chime Pro.
3. Select “Chime Tones.”
4. Choose from options like “Classic,” “Westminster,” “Chime,” or “Bell.”
You can also upload a custom sound if you have a Ring Protect Plan.
Adjust the Volume
1. In the Chime Pro settings, tap “Volume.”
2. Use the slider to set your preferred level.
3. Test it by pressing your doorbell.
Tip: Set it loud enough to hear from anywhere in your home, but not so loud it’s startling.
Set Up Multiple Chimes (Optional)
If you have more than one Chime Pro, you can link them all to the same doorbell. This is great for large homes.
Just repeat the setup process for each Chime Pro and link them to your doorbell in the app.
Troubleshooting Common Issues
Even with perfect setup, you might run into a few hiccups. Here’s how to fix the most common problems.
Chime Pro Won’t Connect to Wi-Fi
– Make sure you’re using the 2.4GHz network.
– Move the Chime Pro closer to your router during setup.
– Restart your router and try again.
– Reset the Chime Pro by holding the setup button for 20 seconds.
Doorbell Doesn’t Trigger the Chime
– Check that the Chime Pro is linked to your doorbell in the app.
– Ensure the Chime Pro is powered and the light is green.
– Test the doorbell and listen for the chime.
– If it still doesn’t work, unlink and relink the devices.
Weak Wi-Fi Signal After Setup
– Move the Chime Pro closer to your doorbell.
– Avoid placing it behind thick walls or metal objects.
– Reduce interference from microwaves, cordless phones, or baby monitors.
Chime Pro Light Is Red or Flashing
– A red light means no internet connection. Check your Wi-Fi.
– A flashing blue light means it’s in setup mode. Follow the app instructions.
– A solid green light means it’s online and working.
App Says “Device Offline”
– Unplug the Chime Pro for 10 seconds, then plug it back in.
– Restart your router.
– Reconnect the Chime Pro to Wi-Fi through the app.
Tips for Best Performance
To get the most out of your Chime Pro, follow these tips:
- Place it centrally: Position the Chime Pro between your router and doorbell for the best signal boost.
- Avoid interference: Keep it away from electronics that emit radio waves.
- Update firmware: The Ring app will notify you when updates are available. Always install them.
- Use a surge protector: Plug the Chime Pro into a surge protector to protect it from power spikes.
- Test regularly: Press your doorbell once a week to ensure everything is working.
Conclusion
Connecting your Ring Doorbell to your Chime Pro is a smart move for better Wi-Fi coverage and more reliable alerts. With just a few steps in the Ring app, you can boost your signal, hear your doorbell from anywhere in the house, and never miss a visitor again.
Remember:
– Use the 2.4GHz Wi-Fi band.
– Place the Chime Pro in a central location.
– Test the connection after setup.
– Customize the chime to your liking.
If you run into issues, the troubleshooting tips above should get you back on track. And if all else fails, Ring’s customer support is available to help.
Now that your Ring Doorbell and Chime Pro are working together, you can enjoy a smarter, safer home. Whether you’re waiting for a package or just want to know who’s at the door, your Ring system has you covered.