Connecting your August Doorbell Pro is simple with the right guidance. This guide walks you through setup, Wi-Fi pairing, app configuration, and troubleshooting common issues. Get your smart doorbell working in minutes—no tech skills required.
Key Takeaways
- Download the August app: You’ll need the official August app (iOS or Android) to set up and manage your Doorbell Pro.
- Ensure strong Wi-Fi signal: The doorbell requires a 2.4 GHz Wi-Fi network with good signal strength at the installation location.
- Use the included chime connector: This device helps power the doorbell and ensures compatibility with existing doorbell wiring.
- Follow in-app setup steps: The app guides you through mounting, connecting, and testing your doorbell with clear instructions.
- Test audio and video after setup: Confirm two-way audio, motion detection, and live view are working properly.
- Keep firmware updated: Regular updates improve performance, security, and add new features.
- Troubleshoot common issues: If connection fails, check Wi-Fi, power, or reset the device using the app.
How to Connect to an August Doorbell Pro: A Complete Step-by-Step Guide
So, you’ve got your hands on the August Doorbell Pro—a sleek, smart doorbell that lets you see, hear, and speak to visitors from anywhere using your smartphone. Whether you’re upgrading from a traditional doorbell or installing your first smart device, connecting your August Doorbell Pro might seem a bit intimidating at first. But don’t worry—this guide will walk you through every step, from unboxing to live streaming, in a simple, friendly way.
By the end of this guide, you’ll know exactly how to connect to an August Doorbell Pro, troubleshoot common problems, and get the most out of your new smart doorbell. No technical jargon, no confusing steps—just clear, actionable instructions that anyone can follow.
Let’s get started.
What You’ll Need Before You Begin
Visual guide about How to Connect to a August Doorbell Pro
Image source: niuh-iot.com
Before diving into the setup, make sure you have everything you need. Having the right tools and information ready will save you time and frustration.
Required Tools and Materials
- August Doorbell Pro (obviously!)
- Smartphone with iOS 12 or later, or Android 7.0 or later
- August app (download from the App Store or Google Play)
- Stable Wi-Fi network (2.4 GHz band only—August Doorbell Pro does not support 5 GHz)
- Existing doorbell wiring (most homes have this)
- Phillips-head screwdriver
- Drill and drill bits (if mounting on brick, stucco, or concrete)
- Level (to ensure the doorbell is straight)
- Chime connector (included in the box)
Important Pre-Installation Checks
- Check your Wi-Fi signal: Use your phone to test the signal strength at your front door. Weak signal = poor performance. If needed, consider a Wi-Fi extender.
- Verify doorbell wiring: Turn off power at the breaker, remove your old doorbell, and check that you have two wires connected. The August Doorbell Pro needs power from these wires.
- Ensure compatibility with your chime: Most mechanical and digital chimes work, but some older or complex systems may require the chime connector (which you have—great job!).
Step 1: Download and Set Up the August App
The August app is the control center for your Doorbell Pro. It’s where you’ll connect the device, adjust settings, view live video, and receive notifications.
Download the App
Go to the App Store (iPhone) or Google Play Store (Android) and search for “August.” Download the official August app. It’s free and regularly updated.
Create or Log In to Your August Account
If you already have an August account (maybe from a smart lock), log in. If not, tap “Create Account” and follow the prompts. You’ll need to provide an email address and create a password.
Enable Permissions
The app will ask for permissions to access your camera, microphone, and notifications. Allow these—they’re essential for the doorbell to work properly.
Step 2: Prepare Your Doorbell and Chime Connector
The August Doorbell Pro uses your existing doorbell wiring for power. But to ensure compatibility with your indoor chime, you’ll need to install the included chime connector.
Turn Off Power at the Breaker
Safety first! Locate your home’s electrical panel and turn off the power to your doorbell circuit. Use a non-contact voltage tester to confirm the wires are not live.
Remove Your Old Doorbell
Unscrew and remove your existing doorbell from the wall. Disconnect the two wires, but don’t let them fall back into the wall. You can tape them to the wall temporarily.
Install the Chime Connector
The chime connector is a small device that goes inside your doorbell chime box (usually near your front door, inside the house).
- Open the chime cover.
- Locate the two terminals where the doorbell wires connect.
- Disconnect the wires from the chime.
- Connect the wires to the chime connector’s input terminals (usually labeled “IN”).
- Use the included wire nuts to connect the chime connector’s output wires to the chime itself.
- Mount the chime connector inside the chime box using the adhesive pad or screws.
- Close the chime cover.
Pro Tip: If you’re unsure about wiring, take a photo before disconnecting anything. This helps you remember how things were connected.
Step 3: Mount the August Doorbell Pro
Now it’s time to install the doorbell itself. The August Doorbell Pro comes with a mounting plate and screws.
Attach the Mounting Plate
- Hold the mounting plate against the wall where you want the doorbell.
- Use a level to make sure it’s straight.
- Mark the screw holes with a pencil.
- Drill pilot holes if needed (especially for brick or concrete).
- Secure the plate with the provided screws.
Connect the Wires
Take the two doorbell wires and connect them to the back of the August Doorbell Pro. It doesn’t matter which wire goes where—the doorbell is not polarity-sensitive.
Snap the Doorbell into Place
Align the doorbell with the mounting plate and press firmly until it clicks into place. Give it a gentle tug to make sure it’s secure.
Turn Power Back On
Go back to your breaker panel and turn the power back on. The doorbell should light up, indicating it’s receiving power.
Step 4: Connect the Doorbell to Wi-Fi via the August App
Now comes the most important part: connecting your doorbell to your home Wi-Fi network.
Open the August App
Launch the app and tap the “+” icon to add a new device.
Select “Doorbell Pro”
The app will ask what type of device you’re adding. Choose “Doorbell Pro.”
Follow the On-Screen Instructions
The app will guide you through the process. It will ask you to:
- Confirm the doorbell is powered (you’ll see a light on the front).
- Press and hold the setup button on the doorbell (located on the bottom edge) for 5 seconds until the light starts blinking blue.
- Allow the app to access your phone’s location (needed for Wi-Fi setup).
Connect to Your Wi-Fi Network
The app will scan for available networks. Select your 2.4 GHz Wi-Fi network (remember, 5 GHz is not supported). Enter your Wi-Fi password when prompted.
Important: Make sure your phone is connected to the same 2.4 GHz network. If your phone is on 5 GHz, the setup may fail.
Wait for Connection
The app will attempt to connect the doorbell to your network. This can take 1–2 minutes. You’ll see a progress bar and status messages.
Name Your Doorbell
Once connected, give your doorbell a name (like “Front Door” or “Main Entrance”). This helps if you have multiple August devices.
Step 5: Test and Configure Your Doorbell
Congratulations—you’re almost done! Now let’s make sure everything is working and customize your settings.
Test Live View
Tap the doorbell in the app and select “Live View.” You should see a video feed from your doorbell. If the image is blurry or laggy, check your Wi-Fi signal.
Test Two-Way Audio
Tap the microphone icon and speak. You should hear your voice through the doorbell’s speaker. Ask someone to stand outside and test speaking back to you.
Test Motion Detection
Walk in front of the doorbell. The app should send a motion alert. You can adjust sensitivity in the settings.
Adjust Settings
Go to the doorbell’s settings in the app to customize:
- Motion Zones: Define areas where motion should trigger alerts (e.g., sidewalk but not street).
- Notification Preferences: Choose when to receive alerts (always, only at night, etc.).
- Video Quality: Set to High, Medium, or Low (higher quality uses more bandwidth).
- Night Vision: Enable or disable infrared night vision.
- Chime Settings: Choose whether the indoor chime rings when the doorbell is pressed.
Troubleshooting Common Connection Issues
Even with perfect setup, sometimes things go wrong. Here’s how to fix the most common problems.
Doorbell Won’t Connect to Wi-Fi
- Ensure you’re using a 2.4 GHz network. The August Doorbell Pro does not support 5 GHz.
- Move your router closer or use a Wi-Fi extender to boost signal at the door.
- Restart your router and try again.
- Reset the doorbell: Press and hold the setup button for 20 seconds until the light turns red, then release. Try setup again.
No Power or Light on Doorbell
- Double-check that power is on at the breaker.
- Verify the wires are securely connected to the doorbell and chime connector.
- Test the voltage at the doorbell wires with a multimeter (should be 8–24V AC).
- If no power, your doorbell transformer may be faulty—consider replacing it.
Chime Doesn’t Ring
- Make sure the chime connector is properly installed.
- Check that the chime is compatible (most are, but some digital chimes may need adjustment).
- In the app, go to Settings > Chime and ensure “Ring Chime” is enabled.
Poor Video Quality or Lag
- Check Wi-Fi signal strength at the door.
- Reduce video quality in the app settings.
- Limit the number of devices using your network during peak times.
App Not Receiving Notifications
- Check phone settings: Ensure August has notification permissions.
- Disable battery optimization for the August app (on Android).
- Make sure “Do Not Disturb” mode is off.
Maintaining Your August Doorbell Pro
To keep your doorbell working smoothly, follow these maintenance tips.
Update Firmware Regularly
The August app will notify you when a firmware update is available. Updates fix bugs, improve security, and add features. Always install them.
Clean the Lens and Sensors
Wipe the camera lens and motion sensor with a soft, dry cloth every few months to prevent dirt buildup.
Check Wi-Fi Signal Periodically
If you notice performance issues, test your Wi-Fi signal at the door. Move your router or add an extender if needed.
Review Activity Logs
Use the app to review motion and doorbell press history. This helps you spot patterns or false alerts.
Conclusion
Connecting to an August Doorbell Pro is easier than it looks—especially when you follow a clear, step-by-step guide like this one. From downloading the app and installing the chime connector to mounting the doorbell and connecting to Wi-Fi, each step builds toward a fully functional smart doorbell that enhances your home’s security and convenience.
Remember, the key to success is preparation: check your Wi-Fi, verify wiring, and follow the app’s instructions carefully. And if you run into trouble, don’t panic—most issues have simple fixes.
Now that your August Doorbell Pro is connected, you can enjoy peace of mind knowing you’ll always know who’s at the door—even when you’re miles away. Welcome to the future of home security.