How to Delete a Ring Doorbell Location

Deleting a Ring Doorbell location helps keep your account tidy and secure. This guide walks you through the process using the Ring app, explains why you might need to remove a location, and offers troubleshooting tips for common issues.

Key Takeaways

You can only delete a Ring location if no devices are assigned to it. Remove or reassign all doorbells and cameras first.
Use the Ring mobile app to delete locations—desktop access is limited. The option isn’t available on the website.
Deleting a location removes all associated device settings and history. Back up important recordings before proceeding.
You must be the account owner to delete a location. Shared users or guests cannot perform this action.
Old locations may reappear if devices are re-added incorrectly. Always double-check device assignments after deletion.
Contact Ring Support if the delete option is missing. Account or app glitches may require technical help.
Plan ahead when moving or selling your home. Properly remove your Ring system to avoid access issues for new owners.

If you’ve moved, sold your home, or no longer use a Ring Doorbell at a specific address, you might want to clean up your Ring account by deleting that location. Keeping your account organized not only improves usability but also enhances security by removing access to old properties. In this guide, we’ll walk you through the complete process of deleting a Ring Doorbell location—step by step—using the Ring mobile app. We’ll also cover common reasons for deletion, important precautions, troubleshooting tips, and what to expect afterward.

Whether you’re upgrading your system, relocating, or simply streamlining your smart home setup, knowing how to properly remove a location ensures your Ring devices stay secure and your account remains clutter-free. Let’s get started.

Why Delete a Ring Doorbell Location?

Before diving into the steps, it’s helpful to understand why you might want to delete a Ring location. There are several common scenarios:

Visual guide about How to Delete a Ring Doorbell Location

Image source: ringdoorbellinstallationguy.com

Moving to a new home: If you’ve relocated and installed your Ring Doorbell at a new address, you’ll want to remove the old location from your account.
Selling or renting out your property: To protect your privacy and prevent unauthorized access, it’s essential to remove your Ring devices and delete the location before handing over the keys.
Consolidating multiple properties: If you manage several homes or rental units, keeping only active locations helps avoid confusion.
Device malfunction or replacement: If a doorbell was installed temporarily or replaced, the old location may no longer be needed.
Security concerns: If you suspect someone has accessed your account or you no longer trust a shared user, removing the location can help secure your system.

Deleting a location isn’t just about tidiness—it’s a smart security practice. Ring stores device settings, motion zones, and video history tied to each location. Removing unused locations reduces the risk of accidental access and keeps your data private.

Important Things to Know Before You Begin

Before you start the deletion process, there are a few critical points to keep in mind:

Only the account owner can delete a location. If you’re a shared user or guest, you won’t see the delete option. You’ll need to contact the primary account holder.
All devices must be removed from the location first. You cannot delete a location that still has Ring devices assigned to it. This includes doorbells, cameras, and security systems.
Deletion is permanent. Once you delete a location, all associated settings, device configurations, and video history are removed. There’s no undo button.
Back up important recordings. If you have saved videos or clips you want to keep, download them before deleting the location. Ring does not automatically transfer recordings to another location.
The delete option is only available in the mobile app. You cannot delete a location from the Ring website or desktop portal. You must use the Ring app on your smartphone or tablet.

Taking these precautions ensures a smooth and secure deletion process. Rushing through the steps without preparation could lead to data loss or access issues.

Step-by-Step Guide: How to Delete a Ring Doorbell Location

Now that you understand the basics, let’s walk through the actual process of deleting a Ring Doorbell location. Follow these steps carefully to avoid mistakes.

Step 1: Open the Ring App

Start by launching the Ring app on your smartphone or tablet. Make sure you’re logged in with the account that owns the devices. If you’re using a shared account, you won’t be able to delete the location—only the primary owner can do this.

Once the app opens, you’ll see the dashboard with your active locations and devices. Tap on the location you want to delete. If you have multiple locations, scroll through the list to find the correct one.

Step 2: Remove All Devices from the Location

Before you can delete the location, you must remove all Ring devices assigned to it. Here’s how:

Tap on the location name to open its details.
Scroll down to see the list of devices (e.g., Ring Video Doorbell, Ring Floodlight Cam, Ring Alarm).
Tap on each device to open its settings.
Look for the “Device Location” or “Location” option.
Select “Remove from Location” or “Unassign Device.”
Confirm the action when prompted.

Repeat this process for every device at that location. You cannot skip this step—Ring will not allow you to delete a location with active devices.

Pro Tip: If you’re moving the devices to a new location, reassign them during this step. Tap “Assign to Location” and choose the new address. This keeps your devices active and avoids the need to set them up again.

Step 3: Navigate to Location Settings

Once all devices are removed, return to the main dashboard. Tap on the location you want to delete. You should now see an empty list of devices.

Look for the “Settings” or “Location Settings” option. This is usually represented by a gear icon or found in a menu (often accessed by tapping three dots in the top-right corner).

Tap on “Location Settings” to open the management options.

Step 4: Delete the Location

Inside the Location Settings menu, scroll down until you see the “Delete Location” option. It’s typically at the bottom of the list and may be highlighted in red to indicate it’s a permanent action.

Tap “Delete Location.” The app will ask you to confirm your choice. You may see a warning message like:

“Deleting this location will permanently remove all associated devices, settings, and history. This action cannot be undone.”

Read the message carefully. If you’re sure you want to proceed, tap “Delete” or “Confirm.”

The app will process the request and remove the location from your account. You’ll be returned to the main dashboard, and the location will no longer appear in your list.

Step 5: Verify the Deletion

To ensure the location was successfully deleted:

Close and reopen the Ring app.
Check your list of locations—the deleted one should be gone.
If you had shared access with others, confirm they no longer see the location (they may need to refresh their app).

If the location still appears, try restarting your phone or logging out and back into the app. In rare cases, a sync delay may occur.

Troubleshooting Common Issues

Sometimes, users encounter problems when trying to delete a Ring location. Here are some common issues and how to fix them.

“Delete Location” Option Is Missing

If you don’t see the delete option, check the following:

Are you the account owner? Only primary account holders can delete locations. If you’re a shared user, ask the owner to perform the deletion.
Are all devices removed? Double-check that no devices are still assigned. Even a single camera or sensor can block deletion.
Is the app up to date? Outdated versions may lack features or have bugs. Go to your app store and update the Ring app.
Try logging out and back in. Sometimes a simple refresh resolves sync issues.

If none of these steps work, contact Ring Support through the app or website. They can check your account permissions and help resolve technical glitches.

Location Reappears After Deletion

In rare cases, a deleted location may reappear. This usually happens if:

A device was re-added to the old address by mistake.
A shared user reinstalled a device without updating the location.
There was a sync error between the app and Ring’s servers.

To fix this, remove the device again and ensure it’s assigned to the correct location. Then delete the old location once more. If the problem persists, contact support.

Can’t Remove a Device from the Location

If you’re unable to unassign a device, try these steps:

Ensure the device is online and connected to Wi-Fi.
Restart the device by removing it from power for 10 seconds.
Check for firmware updates in the device settings.
If the device is offline or unresponsive, you may need to factory reset it before removal.

For persistent issues, Ring Support can remotely assist with device management.

Best Practices After Deleting a Location

Once you’ve successfully deleted a Ring location, follow these best practices to maintain a secure and organized account:

Update your primary address: If you moved, set your new home as the main location in the app.
Review shared users: Remove access for anyone who no longer needs it, especially after selling a property.
Check subscription plans: If you had a Ring Protect Plan tied to the deleted location, update your billing to avoid unnecessary charges.
Test your remaining devices: Ensure all active Ring devices are working properly and recording as expected.
Enable two-factor authentication: Add an extra layer of security to prevent unauthorized access.

Taking these steps helps protect your privacy and ensures your Ring system continues to function smoothly.

When to Contact Ring Support

While most users can delete a location without help, some situations require assistance from Ring’s customer support team. Reach out if:

The delete option is missing despite meeting all requirements.
You’re unable to remove a device from the location.
The location keeps reappearing after deletion.
You suspect unauthorized access to your account.
You’re the account owner but still can’t delete the location.

You can contact Ring Support through the app (Settings > Help & Support), the Ring website, or by phone. Have your account details and device serial numbers ready to speed up the process.

Final Thoughts

Deleting a Ring Doorbell location is a straightforward process—if you follow the right steps. By removing all devices first, using the mobile app, and confirming your account permissions, you can clean up your Ring account quickly and securely. Whether you’re moving, selling your home, or just simplifying your smart home setup, this guide ensures you do it the right way.

Remember: deletion is permanent. Always back up important recordings and double-check device assignments before proceeding. And if you run into trouble, don’t hesitate to reach out to Ring Support—they’re there to help.

Keeping your Ring account organized not only improves usability but also protects your privacy and security. Take a few minutes today to review your locations and remove any that are no longer needed. Your future self will thank you.