This guide walks you through how to delete on Ring Doorbell, including video recordings, shared users, and the device itself. Whether you’re managing privacy or troubleshooting, we’ve got simple, clear instructions to help you take control of your Ring setup.
Key Takeaways
- Delete individual recordings: You can remove single video clips from your Ring app to free up space or protect privacy.
- Clear all recordings at once: Use the “Delete All” feature to wipe your entire event history quickly.
- Remove shared users: Revoke access for family or friends by deleting their user accounts from your Ring device.
- Unregister your Ring Doorbell: If you’re moving or replacing your device, properly delete it from your account to prevent unauthorized access.
- Factory reset for a fresh start: Perform a hard reset if your device is malfunctioning or you’re giving it away.
- Use the Ring app for most actions: Nearly all deletion tasks are handled through the mobile app, not the device itself.
- Check subscription status: Some features, like cloud storage, require an active Ring Protect plan to manage recordings.
How to Delete on Ring Doorbell: A Complete Guide
So, you’ve got a Ring Doorbell—great choice! It keeps your home secure, sends alerts when someone’s at the door, and lets you see and speak to visitors from anywhere. But what happens when you want to clean up old recordings, remove a family member’s access, or even delete the device entirely? That’s where knowing how to delete on Ring Doorbell comes in handy.
Whether you’re tidying up your event history, protecting your privacy, or preparing to sell or move your device, this guide will walk you through every deletion option step by step. We’ll cover how to delete video recordings, remove shared users, unregister your device, and even perform a factory reset. No tech degree required—just follow along, and you’ll be a Ring deletion pro in no time.
Let’s dive in!
Why You Might Want to Delete on Ring Doorbell
Before we get into the how-to, let’s talk about the why. There are several common reasons you might want to delete something on your Ring Doorbell:
- Privacy concerns: You may have recorded a neighbor, delivery person, or even yourself in a moment you’d rather not keep.
- Storage management: If you’re on a limited Ring Protect plan, your cloud storage fills up fast. Deleting old clips helps you stay within your limit.
- Changing household members: A roommate moved out? A teen no longer needs access? Removing users keeps your system secure.
- Device replacement or sale: If you’re upgrading to a newer model or selling your home, you’ll want to fully disconnect the old device.
- Troubleshooting issues: Sometimes, a factory reset is the best way to fix glitches or connectivity problems.
Understanding your reason helps you choose the right deletion method. Let’s explore each one in detail.
How to Delete Individual Video Recordings
One of the most common tasks is deleting single video clips. Maybe you recorded a false alarm, a prank, or just don’t need that clip anymore. Here’s how to remove individual recordings from your Ring Doorbell.
Step 1: Open the Ring App
First, launch the Ring app on your smartphone or tablet. Make sure you’re logged into the account that owns the device.
Step 2: Go to the Device Dashboard
Tap on the three-line menu icon (usually in the top-left corner) to open the sidebar. Then, select “Devices” and choose your Ring Doorbell from the list.
Step 3: Access the Event History
Once you’re on your device’s control screen, look for the “Event History” or “Timeline” tab. This shows all motion alerts, doorbell presses, and recorded clips.
Step 4: Select the Recording to Delete
Scroll through your timeline and tap on the video clip you want to remove. This will open a full-screen view of the recording.
Step 5: Tap the Trash Icon
In the top-right corner of the video screen, you’ll see a trash can icon. Tap it. A confirmation message will appear asking if you’re sure you want to delete the recording.
Step 6: Confirm Deletion
Tap “Delete” to confirm. The clip will be permanently removed from your cloud storage.
Pro Tip: Deleted recordings cannot be recovered. Double-check before you tap that trash icon!
How to Delete All Recordings at Once
If you’ve got a long history of clips and want to start fresh, deleting them one by one would take forever. Luckily, Ring lets you wipe your entire event history in just a few taps.
Step 1: Open the Ring App
Again, start by launching the app and logging in.
Step 2: Go to Device Settings
From the Devices list, select your Ring Doorbell. Then, tap the gear icon (settings) in the top-right corner.
Step 3: Scroll to “Event History”
In the settings menu, look for “Event History” or “Timeline Settings.” Tap on it.
Step 4: Choose “Delete All Recordings”
You’ll see an option labeled “Delete All Recordings” or “Clear Event History.” Tap it.
Step 5: Confirm the Action
A warning will pop up: “This will permanently delete all recordings. This action cannot be undone.” If you’re sure, tap “Delete All.”
Important Note: This only deletes recordings stored in the cloud. It does not affect your device’s local settings or firmware.
How to Remove Shared Users from Your Ring Doorbell
Ring allows you to share access with family, roommates, or trusted neighbors. But when someone no longer needs access—like a former roommate or a guest who’s left—you should remove them for security.
Step 1: Open the Ring App
Log in and go to the main dashboard.
Step 2: Select Your Device
Tap on your Ring Doorbell from the Devices list.
Step 3: Go to “Shared Users”
In the device settings, look for “Shared Users” or “User Management.” Tap on it.
Step 4: Find the User to Remove
You’ll see a list of people who have access. Tap on the name of the person you want to remove.
Step 5: Tap “Remove User”
A menu will appear with options like “Edit Permissions” or “Remove User.” Select “Remove User.”
Step 6: Confirm Removal
Confirm that you want to revoke their access. They will no longer receive alerts or be able to view live feeds or recordings.
Pro Tip: If you’re removing a child or teen, consider setting up a new shared account with limited permissions instead of full access.
How to Unregister Your Ring Doorbell from Your Account
Unregistering your device means removing it completely from your Ring account. This is essential if you’re moving, selling your home, or giving the device to someone else.
Step 1: Open the Ring App
Log in and go to the Devices section.
Step 2: Select Your Doorbell
Tap on the Ring Doorbell you want to unregister.
Step 3: Go to Device Settings
Tap the gear icon to open settings.
Step 4: Scroll to “Device Options”
Look for “Device Options” or “Advanced Settings.”
Step 5: Tap “Remove Device”
You’ll see an option to “Remove Device” or “Unregister Device.” Tap it.
Step 6: Confirm Unregistration
A warning will appear: “This will remove the device from your account. Are you sure?” Confirm by tapping “Remove.”
Important: Once unregistered, the device will no longer send alerts or recordings to your account. The new owner will need to set it up as a new device.
How to Factory Reset Your Ring Doorbell
A factory reset wipes all settings and returns the device to its original state. Use this if you’re troubleshooting, selling the device, or experiencing persistent issues.
Step 1: Locate the Reset Button
On most Ring Doorbells, the reset button is a small pinhole on the back or bottom of the device. You’ll need a paperclip or SIM tool to press it.
Step 2: Power On the Device
Make sure your Ring Doorbell is powered (either by battery or wired). If it’s battery-powered, ensure the battery is charged.
Step 3: Press and Hold the Reset Button
Insert the paperclip into the reset hole and hold it down for about 10–15 seconds. You’ll see the LED light flash or change color.
Step 4: Wait for Reboot
Release the button and wait for the device to restart. This may take a minute or two.
Step 5: Reconnect to Wi-Fi
After the reset, the device will be like new. You’ll need to reconnect it to Wi-Fi and set it up again using the Ring app.
Note: A factory reset does not automatically unregister the device from your account. You should still go through the “Remove Device” step in the app after resetting.
Troubleshooting Common Deletion Issues
Even with clear instructions, things don’t always go smoothly. Here are some common problems and how to fix them.
Issue: Can’t Find the Delete Option
If you don’t see a trash icon or delete button, make sure you’re logged into the owner account. Shared users may not have permission to delete recordings.
Issue: “Delete All” Option is Grayed Out
This usually means you don’t have any recordings to delete, or your Ring Protect subscription has expired. Renew your plan to restore full functionality.
Issue: Device Won’t Reset
If the reset button doesn’t work, try removing and reinserting the battery (for battery models) or check your wiring (for wired models). Ensure the device has power.
Issue: Shared User Still Has Access
After removing a user, ask them to log out and back into the app. Sometimes, cached data keeps them connected.
Issue: Recordings Keep Reappearing
If deleted clips show up again, your device may be syncing from a backup or another account. Check for duplicate devices in your account and remove them.
Best Practices for Managing Your Ring Doorbell
To avoid confusion and keep your system running smoothly, follow these tips:
- Regularly review your recordings: Set a monthly reminder to delete old clips and free up space.
- Update user permissions: Only give access to people who truly need it.
- Keep your app updated: New versions often include bug fixes and improved deletion features.
- Use strong passwords: Protect your account to prevent unauthorized deletions or access.
- Back up important clips: Before deleting, save important recordings to your phone or cloud storage.
Conclusion
Knowing how to delete on Ring Doorbell gives you full control over your smart home security. Whether you’re clearing out old videos, removing a user, or preparing to sell your device, the process is straightforward when you follow the right steps.
From deleting single clips to performing a full factory reset, this guide has covered every scenario you might encounter. Remember to always confirm deletions—once something’s gone, it’s gone for good. And if you run into trouble, the troubleshooting tips here should help you get back on track.
Your Ring Doorbell is a powerful tool, and managing it wisely keeps your home safe and your data private. So go ahead—clean up that timeline, revoke access, or reset that device with confidence. You’ve got this!