Confused about which Ring Doorbell generation you own? This guide walks you through simple ways to identify your model—whether it’s the original Ring Video Doorbell or the latest Ring Video Doorbell Pro 2. Learn to check the app, look at the device, and decode model numbers so you can troubleshoot, upgrade, or get the right accessories.
Key Takeaways
- Check the Ring app: The easiest way to find your model is through the device settings in the Ring app on your phone.
- Look at the model number: Every Ring Doorbell has a model number printed on the back or bottom—this tells you the exact generation.
- Examine physical features: Design differences like shape, button placement, and LED lights help distinguish older models from newer ones.
- Use the serial number: You can enter your device’s serial number on Ring’s support page to confirm the model and generation.
- Know your power type: Battery-powered models differ from wired ones, and this affects which generation you likely have.
- Compare release years: Matching your purchase date to Ring’s product timeline helps narrow down the generation.
- Update your firmware: Keeping your Ring Doorbell updated ensures compatibility and access to the latest features.
How to Find Out What Generation Ring Doorbell I Have
So you’ve got a Ring Doorbell—great choice! But now you’re wondering, “What generation is it?” Maybe you’re trying to install a new chime, troubleshoot a connection issue, or decide whether it’s time to upgrade. Whatever the reason, knowing your Ring Doorbell’s generation is the first step to getting the most out of your smart home device.
Don’t worry—you don’t need to be a tech expert to figure this out. In this guide, we’ll walk you through several simple, reliable methods to identify your Ring Doorbell generation. Whether you prefer checking your phone, looking at the device itself, or digging into model numbers, we’ve got you covered.
By the end of this guide, you’ll know exactly which Ring Doorbell you own—and why that matters. Let’s get started!
Why It Matters to Know Your Ring Doorbell Generation
Visual guide about How to Find Out What Generation Ring Doorbell I Have
Image source: smarthomefreak.com
Before we dive into the how-to, let’s talk about why this matters. Ring has released multiple generations of doorbells since 2014, each with different features, compatibility, and design. For example:
– The original Ring Video Doorbell (2014) had basic motion detection and 720p video.
– The Ring Video Doorbell 2 (2017) added 1080p HD video and improved motion zones.
– The Ring Video Doorbell 3 (2020) introduced dual-band Wi-Fi and better night vision.
– The Ring Video Doorbell Pro (2016) and Pro 2 (2021) are wired-only models with advanced features like pre-roll video.
Knowing your generation helps you:
– Choose compatible accessories (like chimes or mounts).
– Troubleshoot issues correctly (not all models use the same app settings).
– Decide if an upgrade makes sense (newer models have better battery life, video quality, and smart alerts).
– Get accurate support from Ring or third-party repair services.
So whether you’re a new Ring user or just inherited a doorbell from a previous homeowner, identifying your model is essential.
Method 1: Check the Ring App (The Easiest Way)
The fastest and most reliable way to find your Ring Doorbell generation is through the Ring app on your smartphone. Here’s how:
Step 1: Open the Ring App
Make sure you’re logged into the same account used to set up your doorbell. If you’re not sure, look for the email address associated with your Ring account.
Step 2: Tap the Menu Icon
In the top-left corner of the app, tap the three horizontal lines (☰) to open the main menu.
Step 3: Select “Devices”
Scroll down and tap “Devices.” This will show a list of all your Ring products—cameras, doorbells, and alarms.
Step 4: Choose Your Doorbell
Tap on the doorbell you want to identify. It should show a live view or recent activity.
Step 5: Go to Device Settings
Tap the gear icon (⚙️) in the top-right corner to open the device settings.
Step 6: Look for “Device Info” or “About”
Scroll down until you see a section labeled “Device Info,” “About,” or “Device Health.” Tap it.
Step 7: Find the Model Name
Here, you’ll see the full model name—like “Ring Video Doorbell (2nd Gen)” or “Ring Video Doorbell Pro 2.” This tells you exactly which generation you have.
Pro Tip: If you have multiple Ring devices, make sure you’re selecting the correct doorbell from the list. Some homes have both a front doorbell and a backyard camera.
Method 2: Find the Model Number on the Device
If your phone is dead or the app isn’t working, you can identify your Ring Doorbell by looking at the physical device. Every Ring Doorbell has a model number printed on it—usually on the back or bottom.
Step 1: Remove the Doorbell from the Mount (If Needed)
Most Ring Doorbells snap onto a mounting bracket. To access the back, gently lift the top of the doorbell and pull it forward. You may need to use a screwdriver if it’s secured with screws.
Step 2: Look for a Label or Sticker
On the back or bottom edge, you’ll find a white or silver label with text. This includes:
– Model number (e.g., “5AT1Z7”)
– Serial number
– FCC ID
– Barcode
Step 3: Decode the Model Number
Here’s a quick reference for common Ring Doorbell model numbers:
- 5AT1Z7: Ring Video Doorbell (1st Gen)
- 5AT1Z8: Ring Video Doorbell 2
- 5AT1Z9: Ring Video Doorbell 3
- 5AT2A1: Ring Video Doorbell 3 Plus
- 5AT2B1: Ring Video Doorbell 4
- 5AT2C1: Ring Video Doorbell (2021, 4th Gen)
- 5AT3A1: Ring Video Doorbell Pro
- 5AT3B1: Ring Video Doorbell Pro 2
- 5AT4A1: Ring Video Doorbell Wired
- 5AT4B1: Ring Video Doorbell Wired Plus
Example: If you see “5AT1Z9” on the label, you have a Ring Video Doorbell 3.
Note: The model number is different from the serial number. Always look for the one that starts with “5AT.”
Method 3: Use the Serial Number on Ring’s Website
If you can’t access the app or the label is worn off, you can use your serial number to identify your device online.
Step 1: Find the Serial Number
The serial number is usually printed right next to the model number on the back of the doorbell. It’s a long string of numbers and letters (e.g., “1234567890ABC”).
Step 2: Go to Ring’s Support Page
Visit support.ring.com and search for “Find My Device” or “Check Serial Number.”
Step 3: Enter Your Serial Number
Ring’s support tool may ask for your serial number to look up your device. Enter it exactly as printed.
Step 4: Review the Results
The tool will display your device model, generation, and sometimes even purchase date or warranty status.
Pro Tip: If the online tool doesn’t work, contact Ring Support directly via chat or phone. They can look up your device using your account email and serial number.
Method 4: Compare Physical Features
If you don’t have the box or manual, you can often tell your Ring Doorbell generation just by looking at it. Here’s a visual guide to key design differences.
Shape and Size
– Original Ring Doorbell (1st Gen): Rectangular with a thick, bulky design. About 5.5” tall.
– Ring Doorbell 2: Similar shape but slightly slimmer. Has a more modern look.
– Ring Doorbell 3/3 Plus/4: Rounded edges, compact design. About 4.5” tall.
– Ring Doorbell Pro/Pro 2: Slim, rectangular, and flat—designed to replace existing doorbells. About 4.8” tall.
– Ring Doorbell Wired/Wired Plus: Very slim, almost flush with the wall. No visible battery compartment.
Button and LED Placement
– Front Button: All models have a circular button in the center. But the LED ring around it varies.
– 1st Gen: Blue LED that lights up when pressed.
– 2nd Gen and newer: LED changes color (blue for setup, white for motion, etc.).
– Side or Bottom Buttons: Some models have a small button on the side for resetting or pairing.
– Ring Doorbell 3/4: Reset button on the right side.
– Ring Doorbell Pro: No side button—uses app for setup.
Battery Compartment
– Battery-Powered Models: Have a removable battery pack on the back.
– Ring Doorbell 1, 2, 3, 3 Plus, 4, and 2021 model all use removable batteries.
– Wired-Only Models: No battery compartment.
– Ring Doorbell Pro, Pro 2, Wired, and Wired Plus are wired-only.
Camera and Lens
– 1st Gen: Smaller lens, 720p video.
– 2nd Gen and newer: Larger lens, 1080p or higher resolution.
– Pro Models: Have a wider field of view (160° diagonal) and better low-light performance.
Example:
If your doorbell has a rounded shape, a side reset button, and a removable battery, it’s likely a Ring Doorbell 3 or 4.
Method 5: Check Your Purchase Date or Receipt
If you still have the receipt, box, or email confirmation from when you bought your Ring Doorbell, that’s a great clue.
Step 1: Look at the Purchase Date
Ring releases new models every few years. Here’s a quick timeline:
- 2014: Ring Video Doorbell (1st Gen)
- 2016: Ring Video Doorbell Pro
- 2017: Ring Video Doorbell 2
- 2018: Ring Video Doorbell (2nd Gen refresh)
- 2020: Ring Video Doorbell 3 and 3 Plus
- 2021: Ring Video Doorbell 4, Pro 2, Wired, and Wired Plus
- 2023: Minor updates to existing models (no new generations)
Step 2: Match the Date to the Model
If you bought your doorbell in 2020, it’s likely a Ring Doorbell 3 or 3 Plus. If it was 2021, it could be a 4, Pro 2, or Wired model.
Step 3: Check the Box or Manual
The original packaging usually lists the full model name. For example, “Ring Video Doorbell (2nd Gen)” or “Ring Video Doorbell Pro 2.”
Pro Tip: If you bought it used or inherited it, ask the previous owner or check online marketplaces for similar listings with photos.
Method 6: Use the Ring App’s “Device Health” Feature
The Ring app doesn’t just show your model—it also gives you real-time info about your device’s status.
Step 1: Open the Device Settings
Go to your doorbell in the app and tap the gear icon.
Step 2: Scroll to “Device Health”
This section shows:
– Signal strength
– Battery level (if applicable)
– Firmware version
– Last activity
Step 3: Look at the Firmware Version
Newer generations often have different firmware formats. For example:
– Ring Doorbell 3: Firmware starts with “10.”
– Ring Doorbell 4: Firmware starts with “11.”
While this isn’t a definitive identifier, it can help confirm your model when combined with other clues.
Troubleshooting: What If I Can’t Find the Info?
Sometimes, identifying your Ring Doorbell isn’t straightforward. Here are common issues and how to fix them.
Issue: The Label Is Worn Off or Missing
Solution: Try the app method first. If that doesn’t work, contact Ring Support with your account email and any photos of the device.
Issue: The App Doesn’t Show the Model Name
Solution: Make sure your app is updated to the latest version. Older versions may not display full device info. Go to your phone’s app store and check for updates.
Issue: I Have Multiple Ring Devices
Solution: In the app, tap each device to see its name and location. You can rename them (e.g., “Front Door,” “Back Gate”) to avoid confusion.
Issue: The Doorbell Was Pre-Installed
Solution: If you moved into a home with a Ring Doorbell, the previous owner may still be linked to it. Use the “Remove Device” option in the app or contact Ring to transfer ownership.
Issue: The Serial Number Doesn’t Work Online
Solution: Double-check that you’re entering the serial number correctly—no spaces or extra characters. If it still fails, call Ring Support.
Why Updating Your Firmware Matters
Once you know your Ring Doorbell generation, make sure it’s running the latest firmware. Updates improve security, fix bugs, and add new features.
How to Check for Updates
– Open the Ring app.
– Go to your doorbell’s settings.
– Tap “Device Health.”
– If an update is available, you’ll see a prompt to install it.
Note: Firmware updates happen automatically over Wi-Fi, but you can manually trigger them if needed.
Conclusion
Figuring out what generation Ring Doorbell you have doesn’t have to be confusing. Whether you use the Ring app, check the model number, examine the design, or look at your purchase date, there are multiple ways to get the answer.
Knowing your model helps you:
– Get the right accessories.
– Troubleshoot issues faster.
– Decide when it’s time to upgrade.
And now, with this guide, you’re equipped to identify your Ring Doorbell in just a few minutes. So go ahead—check your app, look at your device, and take control of your smart home setup.
Your Ring Doorbell is more than just a camera—it’s your first line of defense and a key part of your home security. Make sure you’re getting the most out of it by knowing exactly what you’ve got.