Discover your Ring Doorbell model quickly and easily with this step-by-step guide. Whether you’re troubleshooting, upgrading, or checking compatibility, we’ll show you how to identify your device using the Ring app, physical labels, or online tools.
Key Takeaways
- Use the Ring app to check your model: The app displays your device name and model number under Device Health or Device Settings.
- Check the physical label on your doorbell: Most Ring Doorbells have a model number printed on the back or bottom of the device.
- Find the serial number for online lookup: Use the serial number on the label or in the app to verify your model on Ring’s support site.
- Know the difference between similar models: Ring Video Doorbell (1st Gen), Ring Video Doorbell 2, 3, 3 Plus, 4, Pro, and Pro 2 have distinct features and designs.
- Update your app and firmware: Ensure your Ring app is up to date to access accurate device information and new features.
- Contact Ring Support if unsure: If you can’t identify your model, Ring’s customer service can help using your account or device details.
- Keep your model info handy: Knowing your model helps with troubleshooting, buying accessories, or upgrading later.
How to Find Out What Model Ring Doorbell I Have
If you’ve ever found yourself asking, “How do I find out what model Ring Doorbell I have?” — you’re not alone. Whether you’re trying to troubleshoot a connectivity issue, replace a battery, buy a compatible chime, or simply upgrade to a newer version, knowing your exact Ring Doorbell model is essential. With multiple versions released over the years — from the original Ring Video Doorbell to the latest Ring Video Doorbell Pro 2 — it’s easy to get confused.
The good news? Identifying your Ring Doorbell model is simpler than you might think. In this comprehensive guide, we’ll walk you through several reliable methods to determine your device model, including using the Ring app, checking physical labels, and using online tools. We’ll also explain the differences between popular models and offer troubleshooting tips if you run into issues. By the end of this guide, you’ll know exactly which Ring Doorbell you own — and why it matters.
Why It’s Important to Know Your Ring Doorbell Model
Visual guide about How to Find Out What Model Ring Doorbell I Have
Image source: smarthomefreak.com
Before diving into the how-to steps, let’s talk about why identifying your Ring Doorbell model matters.
First, **different models have different features**. For example, the Ring Video Doorbell 3 Plus includes a removable battery and pre-roll video, while the original Ring Video Doorbell does not. If you’re trying to use a feature that your model doesn’t support, you might think the device is broken when it’s actually working as intended.
Second, **accessories and replacements are model-specific**. Chimes, mounting brackets, solar panels, and even replacement faceplates are designed for specific Ring models. Buying the wrong one could mean it won’t fit or function properly.
Third, **firmware updates and app compatibility vary**. Newer models receive more frequent updates and support advanced features like color night vision or enhanced motion detection. If you’re not seeing these options in your app, it could be because your model doesn’t support them.
Finally, **troubleshooting is easier when you know your model**. Ring’s support team and online help articles often reference specific models when diagnosing issues. Having this information ready can save you time and frustration.
Now that you understand the importance, let’s get into the practical steps.
Method 1: Check the Ring App (Easiest Way)
The fastest and most convenient way to find your Ring Doorbell model is through the Ring app on your smartphone or tablet. This method works whether your doorbell is hardwired or battery-powered, and it doesn’t require you to remove the device from your door.
Step 1: Open the Ring App
Launch the Ring app on your iOS or Android device. Make sure you’re logged into the account associated with your doorbell. If you have multiple Ring devices, ensure you’re viewing the correct one.
Step 2: Go to Device Dashboard
Tap the three horizontal lines (menu icon) in the top-left corner of the screen. From the menu, select “Devices.” This will show a list of all your Ring devices, including doorbells, cameras, and alarms.
Step 3: Select Your Doorbell
Tap on the doorbell you want to identify. This will open the device’s live view or last recorded event.
Step 4: Access Device Settings
Tap the gear icon (⚙️) in the top-right corner of the screen. This opens the Device Settings menu.
Step 5: View Device Health or Device Info
Scroll down to find the “Device Health” or “Device Info” section. Here, you’ll see details like battery level, Wi-Fi signal strength, and — most importantly — the **model name and number**.
For example, you might see:
– “Ring Video Doorbell (2nd Gen)”
– “Ring Video Doorbell 3 Plus”
– “Ring Video Doorbell Pro 2”
The model number may also appear as a code like “B08F3YQ9Z7” or “B07QDYFZ8Z.” These are Amazon ASINs or internal model codes that correspond to specific versions.
Pro Tip: Use the “About” Section
In some versions of the app, you’ll find an “About” or “Device Information” section under Settings. This often includes the firmware version, serial number, and model details.
Example Scenario
Let’s say you open the app and see “Ring Video Doorbell 3 Plus” under Device Health. That tells you it’s the third-generation model with a removable battery and pre-roll feature. If you’re looking to buy a solar charger, you’ll know to search for “Ring Video Doorbell 3 Plus Solar Panel.”
Method 2: Check the Physical Label on Your Doorbell
If you can’t access the app or want to double-check the information, the physical label on your Ring Doorbell is a reliable source. Most models have a sticker or engraved text on the back or bottom of the device that includes the model number and serial number.
Step 1: Safely Remove the Doorbell (If Battery-Powered)
If your doorbell is battery-powered, you’ll need to remove it from the mounting bracket to access the label. Here’s how:
– Press the release tab at the bottom of the doorbell.
– Gently pull the device away from the bracket.
– Set it on a soft surface to avoid scratching the lens.
For hardwired models, you may not need to remove the entire unit — just tilt it forward to see the label.
Step 2: Locate the Label
Look for a white or silver sticker on the back or bottom of the device. The label typically includes:
– Model number (e.g., “Ring Video Doorbell 2”)
– Serial number (a long string of letters and numbers)
– FCC ID
– Barcode
Step 3: Identify the Model Number
The model number is usually clearly labeled. Here’s a quick reference for common models:
- Ring Video Doorbell (1st Gen): Model number often starts with “8AB” or “8AC”
- Ring Video Doorbell 2: Model number “8AB2” or “8AC2”
- Ring Video Doorbell 3: Model number “8AB3” or “8AC3”
- Ring Video Doorbell 3 Plus: Model number “8AB3P” or “8AC3P”
- Ring Video Doorbell 4: Model number “8AB4” or “8AC4”
- Ring Video Doorbell Pro: Model number “8AP1”
- Ring Video Doorbell Pro 2: Model number “8AP2”
Pro Tip: Use a Flashlight
The label can be small and hard to read, especially if it’s on the bottom of the device. Use your phone’s flashlight to illuminate the text.
Example Scenario
You remove your doorbell and see “Model: 8AB3P” on the label. A quick search confirms this is the Ring Video Doorbell 3 Plus. Now you know it supports pre-roll video and has a removable battery.
Method 3: Use the Serial Number for Online Lookup
If the model number on the label is unclear or you want to verify the information, you can use the serial number to look up your device online. Ring’s support site and third-party databases can help identify your model based on the serial number.
Step 1: Find the Serial Number
The serial number is usually located on the same label as the model number. It’s a 14- to 16-character alphanumeric code (e.g., “1234567890ABCDE”).
You can also find it in the Ring app:
– Go to Device Settings
– Tap “Device Health” or “About”
– Look for “Serial Number”
Step 2: Visit Ring’s Support Site
Go to [Ring’s official support page](https://support.ring.com) and search for “identify my device” or “serial number lookup.” While Ring doesn’t have a public serial number decoder, their support team can help if you contact them.
Step 3: Use Third-Party Tools (With Caution)
Some tech forums and databases allow users to input serial numbers to identify devices. However, be cautious with third-party sites — only use trusted sources to protect your privacy.
Pro Tip: Take a Photo
Snap a clear photo of the label and save it in your phone’s notes or cloud storage. This makes it easy to reference later without removing the doorbell again.
Method 4: Compare Physical Features
If you’re still unsure, you can identify your model by comparing its physical design and features. Here’s a breakdown of key differences:
Ring Video Doorbell (1st Gen)
– Rectangular shape with rounded corners
– Single LED ring light
– No removable battery (hardwired only)
– No pre-roll video
Ring Video Doorbell 2
– Similar shape to 1st Gen but slightly larger
– Removable battery (optional)
– Improved video quality (1080p)
– LED ring light
Ring Video Doorbell 3 / 3 Plus
– Sleeker, more modern design
– Removable battery standard
– Pre-roll video (3 Plus only)
– Dual-band Wi-Fi (2.4 GHz and 5 GHz)
Ring Video Doorbell 4
– Similar to 3 Plus but with improved color night vision
– Pre-roll video included
– Faster wake-up time
Ring Video Doorbell Pro / Pro 2
– Slim, rectangular design
– Requires hardwiring
– Advanced motion detection
– Pro 2 adds color night vision and improved audio
Pro Tip: Check the Chime Connector
If your doorbell has a small port on the back for connecting to a mechanical chime, it’s likely a Pro model. Battery-powered models don’t have this feature.
Troubleshooting Common Issues
Sometimes, identifying your model isn’t straightforward. Here are common problems and solutions:
Issue: App Shows “Unknown Device”
This can happen if the app hasn’t synced properly. Try:
– Force-closing and reopening the Ring app
– Logging out and back into your account
– Updating the app to the latest version
Issue: Label is Worn or Missing
If the label is damaged, use the serial number from the app or contact Ring Support with your account email and device details.
Issue: Multiple Devices with Same Name
If you have more than one doorbell, rename them in the app (e.g., “Front Door,” “Back Door”) to avoid confusion.
Issue: Model Number Doesn’t Match Expectations
Double-check the label and app. If there’s a discrepancy, contact Ring Support — it could indicate a refurbished or replacement unit.
Why Keeping Your Model Info Handy Matters
Now that you know how to find your Ring Doorbell model, make it a habit to keep this information accessible. Save it in your phone, write it on the mounting bracket, or store it in a home tech folder.
Knowing your model helps with:
– Buying the right accessories
– Troubleshooting faster
– Upgrading wisely
– Getting accurate support
Final Thoughts
Figuring out what model Ring Doorbell you have doesn’t have to be a mystery. Whether you use the app, check the label, or compare features, you now have multiple reliable methods to identify your device.
Remember: the Ring app is the quickest option, but the physical label is a great backup. And if you’re ever stuck, Ring’s customer support team is there to help.
So next time you’re shopping for a solar panel, replacing a battery, or troubleshooting a connection, you’ll know exactly which model you’re working with — and that makes all the difference.