Confused about which Ring Doorbell model you own? This guide walks you through simple ways to identify your device—from checking the app and model number to examining physical features. No tech skills needed!
Key Takeaways
- Use the Ring app: The easiest way to find your model is through the device settings in the Ring app on your phone.
- Check the model number: Every Ring Doorbell has a unique model number printed on the back or bottom—match it to Ring’s official list.
- Look at physical features: Design, button placement, and camera position help distinguish between models like Ring Video Doorbell, Pro, and Battery.
- Review purchase records: Your email receipt or Amazon order history often lists the exact model you bought.
- Contact Ring Support: If all else fails, Ring’s customer service can identify your device using your account or serial number.
- Know why it matters: Identifying your model ensures you get the right accessories, firmware updates, and troubleshooting help.
- Keep it updated: Regularly check your device info to stay informed about compatibility and new features.
How to Find Out What Ring Doorbell I Have
So you’ve got a Ring Doorbell installed at your front door—great choice! It’s sleek, smart, and keeps your home secure. But now you’re wondering: *What exact model do I have?* Maybe you’re trying to buy a replacement battery, install a new chime, or troubleshoot a connectivity issue. Whatever the reason, knowing your specific Ring Doorbell model is essential.
The good news? It’s easier than you think. Ring has released several doorbell models over the years—each with slight differences in design, features, and compatibility. From the original Ring Video Doorbell to the latest Ring Video Doorbell Pro 2, the lineup has evolved. But don’t worry—this guide will walk you through every method to identify your device, step by step.
By the end of this article, you’ll know exactly which Ring Doorbell you own—and why that knowledge matters. We’ll cover everything from using the Ring app and checking physical labels to reviewing your purchase history and contacting support. No technical expertise required. Just follow along, and you’ll have your answer in minutes.
Why It’s Important to Know Your Ring Doorbell Model
Visual guide about How to Find Out What Ring Doorbell I Have
Image source: smarthomeways.com
Before we dive into the how-to, let’s talk about *why* this matters. You might think, “It’s just a doorbell—what’s the big deal?” But the truth is, each Ring model has unique specs, accessories, and software requirements. Here’s why identifying your model is crucial:
- Compatibility: Not all Ring Doorbells work with the same chimes, mounts, or solar panels. For example, the Ring Video Doorbell Pro requires a Pro Power Kit, while the standard Battery model doesn’t.
- Firmware Updates: Ring rolls out updates based on model. If you’re having issues, support will ask which device you have to send the right fix.
- Replacement Parts: Need a new battery or faceplate? You’ll need the exact model to get the right part.
- Troubleshooting: Error messages and setup steps vary by model. Knowing yours helps you follow the correct guide.
- Resale Value: If you ever sell your doorbell, buyers will want to know the model for compatibility with their system.
In short: knowing your Ring Doorbell model saves time, money, and frustration. Let’s get you that info.
Method 1: Check the Ring App (Fastest & Easiest)
The quickest way to find out what Ring Doorbell you have is right on your smartphone—through the Ring app. This method works whether your doorbell is hardwired or battery-powered, and it doesn’t require you to climb a ladder or remove the device.
Step 1: Open the Ring App
Make sure you’re logged into the same account used to set up your doorbell. If you’ve forgotten your login, use the “Forgot Password” option to reset it.
Step 2: Go to Device Settings
Tap the three-line menu icon (☰) in the top-left corner. Then select Devices from the menu. You’ll see a list of all your Ring devices—cameras, doorbells, alarms, etc.
Step 3: Select Your Doorbell
Tap on the doorbell you want to identify. This opens the device dashboard with live view, motion settings, and more.
Step 4: Tap the Gear Icon
In the top-right corner of the device screen, tap the gear (⚙️) icon to open Device Settings.
Step 5: Look for “Device Info” or “About”
Scroll down until you see a section called Device Info or About. Tap it. Here, you’ll find:
- Model Name: e.g., “Ring Video Doorbell (2nd Gen)”
- Model Number: e.g., “B08BH7P7TQ”
- Serial Number: A unique 14-digit code
- Firmware Version: Current software version
The model name is usually enough to identify your doorbell. But if you need more detail, the model number is your golden ticket.
Pro Tip: Take a Screenshot
Snap a photo of this screen and save it to your notes. That way, you’ll always have the info handy—even if your phone dies or the app glitches.
Method 2: Find the Model Number on the Device
If your phone isn’t nearby or the app isn’t working, you can identify your Ring Doorbell by checking the physical device. Every Ring Doorbell has a label with the model number printed on it. The location varies slightly by model, but here’s where to look:
Step 1: Locate the Back or Bottom of the Doorbell
Most Ring Doorbells have the label on the back (the side facing the wall) or on the bottom edge. You may need a small screwdriver to remove the faceplate or release the device from its mount.
Step 2: Look for a Sticker or Engraved Text
The label will include:
- Model Number: Usually starts with “B0” followed by 8 characters (e.g., B08BH7P7TQ)
- Serial Number: 14-digit code
- FCC ID: For regulatory info
Step 3: Match the Model Number to Ring’s List
Once you have the model number, compare it to Ring’s official list (we’ll provide a quick reference below). Here are some common examples:
- B08BH7P7TQ: Ring Video Doorbell (2nd Gen)
- B08BH7P7TR: Ring Video Doorbell (3rd Gen)
- B08BH7P7TS: Ring Video Doorbell (4th Gen)
- B08BH7P7TT: Ring Video Doorbell Pro
- B08BH7P7TU: Ring Video Doorbell Pro 2
- B08BH7P7TV: Ring Video Doorbell Wired
- B08BH7P7TW: Ring Video Doorbell Battery (2nd Gen)
Pro Tip: Use a Flashlight
The label can be small and hard to read, especially if it’s mounted high. Shine a flashlight at an angle to reduce glare and make the text clearer.
Method 3: Examine Physical Features
If you can’t access the app or find the label, you can often identify your Ring Doorbell just by looking at it. Each model has distinct design cues. Here’s a visual guide:
Ring Video Doorbell (1st Gen)
- Shape: Rectangular with rounded corners
- Button: Large, circular doorbell button in the center
- Camera: Small lens above the button
- LED Ring: Blue light around the button
- Mount: Requires a mounting bracket and screws
Ring Video Doorbell (2nd Gen)
- Shape: Similar to 1st Gen but slightly thinner
- Button: Still circular, but with a more modern look
- Camera: Wider-angle lens
- LED Ring: Brighter blue light
- Battery: Removable, rechargeable battery pack
Ring Video Doorbell (3rd & 4th Gen)
- Shape: More compact and sleek
- Button: Still circular, but integrated into the design
- Camera: Improved resolution and night vision
- LED Ring: Customizable colors (e.g., green for motion)
- Battery: Same removable battery system
Ring Video Doorbell Pro / Pro 2
- Shape: Slim, rectangular, and professional
- Button: Small, rectangular button on the front
- Camera: High-resolution lens with advanced motion detection
- LED Ring: Blue light around the lens (not the button)
- Power: Hardwired only—no battery option
Ring Video Doorbell Wired
- Shape: Similar to Battery models but thinner
- Button: Circular, centered
- Camera: Standard lens
- LED Ring: Blue light around the button
- Power: Connects directly to existing doorbell wires
Pro Tip: Compare Side by Side
If you’re still unsure, visit Ring’s official website and look at product images. Compare your doorbell’s size, button, and camera placement to the photos.
Method 4: Check Your Purchase Records
If you bought your Ring Doorbell online—especially from Amazon—your order history can tell you exactly what you purchased. This is a great backup method if the device is damaged or the label is worn off.
Step 1: Log Into Your Amazon Account
Go to amazon.com and sign in. If you bought it elsewhere (like Best Buy or Ring’s website), log into that account instead.
Step 2: Go to “Your Orders”
Click on Accounts & Lists > Your Orders. Use the search bar to type “Ring Doorbell” and filter by date.
Step 3: Find the Order
Look for the order that includes your doorbell. Click on it to view the details. The product title should clearly state the model, such as:
- “Ring Video Doorbell (2nd Gen)”
- “Ring Video Doorbell Pro 2”
- “Ring Video Doorbell Wired”
Step 4: Check the Email Receipt
Search your email for “Ring Doorbell” or “Amazon order.” Open the confirmation email—it will list the exact product name and model.
Pro Tip: Save the Receipt
Forward the email to yourself or save it in a folder labeled “Home Security.” This creates a permanent record for future reference.
Method 5: Contact Ring Support
If you’ve tried all the above and still can’t identify your doorbell, it’s time to call in the experts. Ring’s customer support team can help—especially if you have your account info or serial number.
Step 1: Gather Your Information
Before contacting support, have the following ready:
- Ring account email
- Serial number (from the device or app)
- Photos of the doorbell (front, back, and side)
Step 2: Reach Out to Ring
You can contact Ring Support in three ways:
- Live Chat: Available 24/7 on the Ring website
- Phone: Call 1-800-656-1918 (U.S.)
- Help Center: Submit a request at support.ring.com
Step 3: Explain Your Situation
Say something like:
“I need help identifying my Ring Doorbell model. I’ve checked the app and the device label, but I’m not sure which one I have. Here’s my serial number: [insert number].”
The support agent will cross-reference your info and tell you the exact model.
Pro Tip: Be Patient
Wait times can vary. Have your info ready to speed up the process.
Troubleshooting Common Issues
Even with these methods, you might run into problems. Here’s how to handle common issues:
Issue: Can’t Find the Model Number
- Solution: The label may be faded or covered by paint. Try gently cleaning the area with a damp cloth. If it’s still unreadable, use the app or purchase records.
Issue: App Shows “Unknown Device”
- Solution: This usually means the device isn’t properly connected. Reboot your doorbell by removing the battery (if applicable) or turning off the power for 10 seconds. Then reconnect it in the app.
Issue: Multiple Doorbells, Can’t Tell Which Is Which
- Solution: In the Ring app, rename each device (e.g., “Front Door,” “Back Door”). This makes it easier to identify them later.
Issue: Bought Used—No Records
- Solution: If you bought a used Ring Doorbell, the previous owner may not have removed it from their account. Contact Ring Support to transfer ownership.
Conclusion
Figuring out what Ring Doorbell you have doesn’t have to be a mystery. Whether you use the Ring app, check the model number, examine the design, review your purchase history, or contact support, there’s a method that will work for you.
Knowing your model helps you get the right accessories, stay updated on firmware, and troubleshoot issues faster. It’s a small step that makes a big difference in your smart home experience.
So next time someone asks, “What Ring Doorbell do you have?”—you’ll have the answer ready. And if you’re helping a friend or family member, now you know exactly how to guide them.
Keep this guide bookmarked. Share it with others. And enjoy the peace of mind that comes with knowing your devices inside and out.