Confused about which Ring Doorbell model you have? This guide walks you through simple steps to identify your device using the Ring app, physical inspection, and serial numbers. Find your model fast and get the right support or accessories.
Key Takeaways
- Use the Ring app to check your device model: Open the app, go to Device Health, and view your doorbell’s name and model number.
- Check the back or bottom of the device for a label: Most Ring Doorbells have a sticker with the model name and serial number.
- Compare physical features like size and button layout: Ring Doorbells vary in shape, color, and button design—use these clues to narrow down your model.
- Know the differences between generations: Ring has released multiple versions of popular models like the Video Doorbell Pro and Ring Doorbell 4—each has unique traits.
- Contact Ring Support if you’re still unsure: Provide your serial number or photos, and their team can confirm your model.
- Use your model info for troubleshooting and upgrades: Knowing your exact doorbell helps with setup, repairs, and buying compatible accessories.
- Keep your device updated: Firmware updates may change features, so always check your model before installing new software.
How to Find Out Which Ring Doorbell I Have
So you’ve got a Ring Doorbell installed at your front door—great choice for home security! But now you’re trying to troubleshoot an issue, buy a replacement part, or upgrade your setup, and you realize: Wait… which Ring Doorbell do I actually have?
You’re not alone. Ring has released multiple doorbell models over the years, and many look similar at first glance. Some are wired, some are battery-powered. Some have color night vision, others have advanced motion detection. Without knowing your exact model, it’s easy to get confused when searching for help or shopping for accessories.
The good news? Figuring out which Ring Doorbell you own is easier than you think. In this complete guide, we’ll walk you through several reliable methods to identify your device—whether you’re using the Ring app, checking the physical unit, or comparing features. By the end, you’ll know exactly which model you have and how to use that info to get the most out of your smart doorbell.
Let’s dive in.
Method 1: Use the Ring App to Identify Your Doorbell
Visual guide about How to Find Out Which Ring Doorbell I Have
Image source: storables.com
The easiest and most accurate way to find out which Ring Doorbell you have is through the official Ring app. This method works whether your doorbell is hardwired or battery-powered, and it doesn’t require you to take the device down or look for tiny labels.
Step 1: Open the Ring App
First, make sure you have the Ring app installed on your smartphone or tablet. If you don’t, download it from the Apple App Store (for iOS) or Google Play Store (for Android). Log in with the same account you used to set up your doorbell.
Once you’re in, you’ll see a dashboard with all your Ring devices—cameras, doorbells, and security systems. Look for your doorbell in the list. It might be labeled something like “Front Door” or “Main Entrance,” depending on how you named it during setup.
Step 2: Tap on Your Doorbell
Tap on the doorbell icon to open its live view or event history. From there, look for a menu button—usually three dots (⋮) or a gear icon (⚙️) in the top-right corner. Tap it to access the device settings.
Step 3: Go to Device Health
In the settings menu, scroll down until you find the “Device Health” option. Tap on it. This section gives you a detailed overview of your doorbell’s status, including battery level, Wi-Fi signal strength, and firmware version.
More importantly, it shows the **model name** and **model number** of your device. For example, you might see “Ring Video Doorbell Pro” or “Ring Doorbell (2nd Gen).” This is your golden ticket to knowing exactly what you’re working with.
Step 4: Note the Model and Serial Number
While you’re in Device Health, also check the serial number. It’s usually listed right below the model name. This 14-character code (like “R1234567890123”) is unique to your device and can be useful if you ever need to contact Ring Support or verify warranty status.
Pro Tip: Take a screenshot of this screen or write down the model and serial number. Store it in a safe place—like a notes app or printed copy—so you can reference it later.
Why This Method Works Best
Using the Ring app is the most reliable way to identify your doorbell because it pulls data directly from the device. Even if the label on the doorbell is worn off or hard to read, the app will still show the correct model. Plus, it’s quick, free, and doesn’t require any technical skills.
Method 2: Check the Physical Label on Your Doorbell
If you can’t access the Ring app—or just want to double-check—you can identify your doorbell by looking at the physical unit itself. Most Ring Doorbells have a label on the back or bottom that includes the model name and serial number.
Step 1: Safely Remove the Doorbell (If Needed)
For battery-powered models like the Ring Doorbell (1st, 2nd, or 3rd Gen), you can usually remove the faceplate to access the battery. Once the faceplate is off, you’ll see the main body of the doorbell. The label is typically on the back or bottom edge.
For wired models like the Ring Video Doorbell Pro or Pro 2, you may need to unscrew the device from the mounting bracket. Use a Phillips-head screwdriver to remove the security screw (usually at the bottom), then gently pull the doorbell away from the wall.
Safety Note: If your doorbell is hardwired, turn off the power at the circuit breaker before removing it. This prevents electrical shock.
Step 2: Locate the Label
Once the doorbell is removed, look for a small sticker or engraved text. It usually includes:
– Model name (e.g., “Ring Video Doorbell Pro”)
– Model number (e.g., “5AT5P7”)
– Serial number (e.g., “R1234567890123”)
– FCC ID and other regulatory info
For example, the Ring Doorbell (2nd Gen) has a label that says “Model: 5AT5P7” and includes a QR code you can scan with your phone.
Step 3: Match the Model Number to Ring’s Lineup
Not sure what the model number means? Here’s a quick reference guide:
– 5AT5P7: Ring Doorbell (2nd Gen)
– 5AT5P8: Ring Doorbell (3rd Gen)
– 5AT5P9: Ring Doorbell (4th Gen)
– 5AT5P6: Ring Video Doorbell Pro
– 5AT5P5: Ring Video Doorbell Pro 2
– 5AT5P4: Ring Video Doorbell Elite
– 5AT5P3: Ring Video Doorbell Wired
You can also visit Ring’s official support page and search for your model number to confirm the name.
What If the Label Is Missing or Damaged?
Over time, labels can fade, peel off, or get scratched—especially if your doorbell is exposed to weather. If you can’t read the label, don’t panic. Try the app method first. If that’s not possible, move on to the next identification method: comparing physical features.
Method 3: Identify Your Doorbell by Physical Features
If you can’t access the app or the label is unreadable, you can still figure out your model by looking at the doorbell’s design, size, and button layout. Ring has released several distinct models, and each has unique visual cues.
Step 1: Compare the Shape and Size
Ring Doorbells come in different shapes and sizes. Here’s how to tell them apart:
– Ring Doorbell (1st Gen): Rectangular with a rounded top and bottom. About 5.25” tall and 2.75” wide. Has a single LED ring around the button.
– Ring Doorbell (2nd Gen): Similar shape but slightly thinner. Features a more prominent LED ring and a sleeker design.
– Ring Doorbell (3rd Gen): Nearly identical to the 2nd Gen but with improved motion detection and color night vision.
– Ring Doorbell (4th Gen): Same size as 2nd/3rd Gen but includes a removable battery and enhanced audio.
– Ring Video Doorbell Pro: Taller and narrower—about 5.75” tall and 2.25” wide. Has a vertical design with a small camera lens and a rectangular button.
– Ring Video Doorbell Pro 2: Similar to the Pro but with a wider field of view and improved motion zones.
– Ring Video Doorbell Wired: Compact and rectangular, similar to the 2nd Gen but designed for continuous power.
– Ring Video Doorbell Elite: Flat, wide design with a built-in Ethernet port. Looks more like a security camera than a traditional doorbell.
Step 2: Look at the Button and LED
The doorbell button and LED ring can also help you identify your model:
– Single LED Ring: Found on Ring Doorbell (1st, 2nd, 3rd, and 4th Gen). The LED lights up when someone presses the button.
– No LED Ring: Ring Video Doorbell Wired and Elite don’t have a glowing ring—just a small button.
– Rectangular Button: Ring Video Doorbell Pro and Pro 2 have a flat, rectangular button instead of a circular one.
Step 3: Check for Additional Features
Some models have unique hardware features:
– Removable Battery: Ring Doorbell (3rd and 4th Gen) have a rechargeable battery that slides out. The 2nd Gen has a built-in battery.
– Ethernet Port: Only the Ring Video Doorbell Elite has a built-in Ethernet port for wired internet connection.
– Color Night Vision: Ring Doorbell (3rd and 4th Gen), Pro 2, and Wired support color night vision. Older models only have black-and-white night vision.
– Pre-Roll Feature: Ring Doorbell (4th Gen) and Pro 2 can record a few seconds before motion is detected.
Step 4: Use a Comparison Chart
Still unsure? Create a simple chart comparing your doorbell’s features to known models. For example:
| Feature | Your Doorbell | Ring Doorbell (2nd Gen) |
|——–|—————-|————————–|
| Shape | Rectangular | Rectangular |
| LED Ring | Yes | Yes |
| Removable Battery | No | No |
| Color Night Vision | No | No |
| Model Number | ? | 5AT5P7 |
This side-by-side comparison can help you narrow it down.
Method 4: Use the Serial Number to Look Up Your Model
If you have the serial number but not the model name, you can use it to identify your doorbell—even without the app.
Step 1: Find the Serial Number
As mentioned earlier, the serial number is usually on the back or bottom of the device. It’s a 14-character code starting with “R” (e.g., R1234567890123).
Step 2: Contact Ring Support
Go to Ring’s official support website and start a chat or call their customer service. Provide the serial number, and their team can tell you exactly which model you have.
You can also use the serial number to check your warranty status or register your device.
Step 3: Use Third-Party Tools (With Caution)
Some online forums and tech sites have databases where users share serial number patterns. For example, serial numbers starting with “R1” are often from older models, while “R2” or “R3” indicate newer releases.
Warning: Only use trusted sources. Avoid entering your serial number on unverified websites, as it could be misused.
Method 5: Compare with Ring’s Official Product List
Ring’s website has a complete list of all doorbell models with photos, specs, and release dates. You can use this as a reference to match your device.
Step 1: Visit Ring’s Product Page
Go to ring.com and navigate to the “Doorbells” section. You’ll see all current and past models, including:
– Ring Doorbell (1st–4th Gen)
– Ring Video Doorbell Pro
– Ring Video Doorbell Pro 2
– Ring Video Doorbell Wired
– Ring Video Doorbell Elite
Step 2: Compare Photos and Descriptions
Look at the images and read the descriptions. Pay attention to:
– Color options (e.g., Satin Nickel, Venetian Bronze)
– Mounting style (e.g., wedge, corner kit)
– Power source (battery, wired, or dual)
If your doorbell matches a photo and description, you’ve likely found your model.
Step 3: Check Release Dates
Ring typically releases new models every 1–2 years. If you bought your doorbell in 2020, it’s unlikely to be a 2023 model. Use the purchase date to rule out newer versions.
Troubleshooting: What If I Still Can’t Identify My Doorbell?
Even after trying all these methods, you might still be unsure. Here’s what to do:
Issue: The App Doesn’t Show the Model Name
Sometimes, the Ring app may not display the full model name—just a generic “Doorbell” label. This can happen if the device was added by someone else or if there’s a sync issue.
Solution: Try logging out and back into the app. Or, remove and re-add the device. This often refreshes the device info.
Issue: The Label Is Missing or Unreadable
If the label is gone, focus on physical features and the app. If the app isn’t working, take a clear photo of the doorbell and contact Ring Support.
Issue: Multiple Doorbells Look Similar
The Ring Doorbell (2nd, 3rd, and 4th Gen) are nearly identical. The best way to tell them apart is by checking the app or looking for the removable battery (3rd and 4th Gen only).
Issue: You Bought a Used or Refurbished Unit
If you purchased your doorbell secondhand, the previous owner may have renamed it or changed settings. Always check the Device Health section for the true model.
Why Knowing Your Model Matters
You might be thinking, “Does it really matter which model I have?” The answer is yes—especially if you’re:
– Troubleshooting an issue: Different models have different firmware, settings, and known bugs.
– Buying accessories: Mounting brackets, chimes, and solar panels are model-specific.
– Upgrading your system: Some models support advanced features like Alexa Guard or Ring Alarm integration.
– Filing a warranty claim: Ring requires the model and serial number for repairs or replacements.
Knowing your exact doorbell ensures you get the right help, parts, and updates.
Final Tips for Identifying Your Ring Doorbell
– Always check the app first: It’s the fastest and most accurate method.
– Take photos of the label: Store them digitally for future reference.
– Keep your firmware updated: Updates can improve performance and add new features.
– Join Ring communities: Forums like Reddit’s r/Ring or the Ring Help Center can help with identification.
– Contact support if needed: Ring’s customer service is generally helpful and responsive.
Conclusion
Figuring out which Ring Doorbell you have doesn’t have to be a mystery. Whether you use the Ring app, inspect the physical device, or compare features, there are several reliable ways to identify your model. Once you know what you’re working with, you can troubleshoot issues, buy compatible accessories, and get the most out of your smart home security system.
Remember: the Ring app is your best friend. It shows your model name, serial number, and device health—all in one place. But if that’s not an option, don’t worry. A quick look at the label or a comparison of physical traits can usually do the trick.
So next time you’re shopping for a new chime, upgrading your Wi-Fi, or calling support, you’ll know exactly which Ring Doorbell you have—and how to get the help you need.
Stay safe, stay informed, and enjoy the peace of mind that comes with a smart doorbell.