Finding your Ring Doorbell QR code is essential for setup, reinstallation, or troubleshooting. This guide walks you through every method—on the device, packaging, app, and support—so you can get connected fast.
Key Takeaways
- QR codes are printed directly on most Ring Doorbells: Check the back or bottom of your device for a sticker with a scannable code.
- The original packaging includes the QR code: Look on the box label or inside the manual if you still have it.
- Use the Ring app to retrieve a lost QR code: Log in, go to Device Settings, and view or regenerate the code if needed.
- Contact Ring Support for help: If you can’t locate the code, customer service can verify ownership and provide a replacement.
- Keep your QR code secure: It’s tied to your device and account—avoid sharing it publicly to prevent unauthorized access.
- Always power off before scanning: For safety, disconnect power when handling the doorbell during setup or removal.
- Have your serial number ready: It’s often needed alongside the QR code for verification during support calls.
How to Find Ring Doorbell QR Code: A Complete Step-by-Step Guide
Setting up your Ring Doorbell for the first time—or reinstalling it after a move or repair—can feel overwhelming if you can’t find that tiny QR code. Don’t worry! The QR code is your golden ticket to pairing your doorbell with the Ring app, and once you know where to look, it’s surprisingly easy to locate.
In this comprehensive guide, we’ll walk you through every possible way to find your Ring Doorbell QR code. Whether you’re setting up a brand-new device, replacing an old one, or troubleshooting a connection issue, this guide has you covered. We’ll cover physical locations on the device and packaging, digital options within the Ring app, and what to do if you’ve lost everything. By the end, you’ll know exactly how to find your Ring Doorbell QR code—no matter the situation.
Let’s get started!
What Is a Ring Doorbell QR Code?
Visual guide about How to Find Ring Doorbell Qr Code
Image source: hellotech.com
Before we dive into where to find it, let’s quickly explain what the QR code actually does. The QR (Quick Response) code on your Ring Doorbell contains unique identification information that links your physical device to your Ring account in the mobile app. When you scan it during setup, the app recognizes your doorbell model, connects it to your Wi-Fi network, and activates features like motion detection, live view, and notifications.
Without scanning this code, your doorbell won’t pair with the app—so it’s a critical step in the installation process. Think of it like a digital handshake between your phone and your doorbell.
Most Ring Doorbells come with a scannable QR code printed directly on the device, but there are backup options if you can’t find it. Let’s explore all the places you might locate it.
Method 1: Check the Back or Bottom of Your Ring Doorbell
The most common—and often easiest—place to find your Ring Doorbell QR code is right on the device itself. Here’s how to look:
Step 1: Safely Remove the Doorbell from the Mount
If your doorbell is already installed, you’ll need to take it off the wall to access the back. Follow these steps:
- Turn off power at the breaker or disconnect the wires if it’s hardwired.
- Use a screwdriver to loosen the security screw at the bottom of the doorbell (if applicable).
- Gently slide the doorbell upward and away from the mounting bracket.
For battery-powered models like the Ring Video Doorbell (2nd Gen) or Ring Doorbell 3, simply press the release tab and lift the faceplate off.
Step 2: Look for the QR Code Sticker
Once the doorbell is removed, flip it over. On most models, you’ll find a white or silver sticker on the back or bottom edge. This sticker includes:
- The QR code (a square pattern of black and white dots)
- The device serial number (a long alphanumeric string)
- Model number and FCC ID
For example:
- Ring Video Doorbell (1st–4th Gen): QR code is on the back, near the bottom.
- Ring Doorbell Pro / Pro 2: Located on the back, just above the wire terminals.
- Ring Doorbell Elite: Found on the bottom edge of the device.
- Ring Peephole Cam: Sticker is on the back of the indoor unit.
Tip: Use your phone’s flashlight if the area is dimly lit. The sticker can sometimes be small or blend into the device color.
Step 3: Scan the QR Code
Open the Ring app on your smartphone, tap “Set Up a Device,” select “Doorbells,” and follow the prompts. When asked to scan the QR code, hold your phone about 6–8 inches away and center the code in the frame. The app should recognize it instantly.
If the scan fails, try cleaning the sticker with a dry cloth—dirt or smudges can interfere with scanning.
Method 2: Check the Original Packaging
If you still have the box your Ring Doorbell came in, the QR code might be right there on the packaging. This is especially helpful if the sticker on the device is damaged or missing.
Step 1: Locate the Product Label
Look for the main product label on the side or back of the box. This label typically includes:
- Product name and model
- Barcode
- Serial number
- QR code (sometimes printed next to the barcode)
Note: Not all Ring boxes include a scannable QR code, but many newer models do. If you don’t see one, check the quick start guide or warranty card inside the box—some include a printed QR code for easy setup.
Step 2: Use the QR Code from the Box
If you find a scannable QR code on the packaging, you can use it just like the one on the device. Open the Ring app and scan it during setup. It will link to the same device.
Pro Tip: Take a photo of the QR code and save it to your phone’s camera roll. This creates a digital backup in case you lose the box or device sticker later.
Method 3: Retrieve the QR Code from the Ring App
Already have your doorbell set up but need the QR code for reinstallation or troubleshooting? The Ring app can help—even if you don’t have the physical code.
Step 1: Open the Ring App and Log In
Make sure you’re logged into the Ring account associated with your doorbell. If you’ve forgotten your login, use the “Forgot Password” option to reset it.
Step 2: Go to Device Settings
- Tap the three-line menu (☰) in the top-left corner.
- Select “Devices” from the menu.
- Choose your doorbell from the list.
- Tap “Device Settings” or the gear icon.
Step 3: Find the QR Code Option
Scroll down to the “General” or “Device Health” section. Look for an option labeled:
- “View QR Code”
- “Show Setup Code”
- “Device Information”
Tap it, and the app will display a scannable QR code on your screen. You can now use your phone to scan this code with another device or during a reinstallation.
Note: This feature is available on most Ring Doorbells connected to your account. If you don’t see the option, your device may not support digital QR retrieval, or it might be disconnected.
Step 4: Save or Share the QR Code
While the app doesn’t let you save the QR code directly, you can take a screenshot. Just be cautious—anyone with access to this image could potentially link your device to their account if they have your serial number.
For security, delete the screenshot after use or store it in a password-protected folder.
Method 4: Use the Serial Number to Find or Regenerate the QR Code
If you can’t find the QR code at all, the serial number (SN) can be your backup plan. Every Ring Doorbell has a unique serial number, and Ring Support can use it to help you recover or regenerate your QR code.
Step 1: Locate the Serial Number
The serial number is usually printed on the same sticker as the QR code. It’s a 14- to 16-character alphanumeric code (e.g., 1A2B3C4D5E6F7G). If the sticker is damaged, check:
- The original packaging
- The Ring app (under Device Settings > General)
- Your email receipt from the purchase
Step 2: Contact Ring Customer Support
If you have the serial number but no QR code, reach out to Ring Support:
- Visit support.ring.com
- Click “Contact Us” and choose “Chat” or “Phone”
- Select “Setup & Installation” as the topic
When you speak with an agent, provide:
- Your full name
- Email address linked to the Ring account
- Serial number of the doorbell
- Proof of purchase (recommended)
The agent will verify your identity and may provide a replacement QR code or guide you through an alternative setup method.
Note: Ring takes security seriously. They won’t give out QR codes to just anyone—you must prove ownership.
Method 5: Check Your Purchase Email or Receipt
Sometimes, the QR code or serial number is included in your order confirmation email—especially if you bought directly from Ring.com.
Step 1: Search Your Email
Look for emails from “Ring” or “Amazon” with subject lines like:
- “Your Ring Order Confirmation”
- “Ring Device Shipped”
- “Ring Setup Instructions”
Open the email and scroll through the details. Some order summaries include the serial number or a scannable QR code for quick setup.
Step 2: Use the Information Provided
If you find the QR code or serial number, use it as described in previous methods. If only the serial number is listed, you can use it to contact support or retrieve the QR code via the app.
Tip: Save important emails in a folder labeled “Ring Setup” for future reference.
Troubleshooting: What to Do If You Can’t Find the QR Code
Even with all these methods, you might still hit a snag. Here’s how to handle common issues:
Issue 1: The QR Code Sticker Is Damaged or Missing
Over time, stickers can fade, peel, or get scratched—especially if your doorbell is exposed to weather. If the QR code is unreadable:
- Try scanning it in bright, direct light.
- Use your phone’s zoom feature to get a clearer image.
- Contact Ring Support with your serial number for assistance.
In rare cases, Ring may send a replacement sticker or guide you through a manual setup process.
Issue 2: The App Won’t Scan the QR Code
If your phone’s camera can’t read the code:
- Clean the sticker and your phone’s camera lens.
- Ensure the code is flat and not warped.
- Try scanning from different angles and distances.
- Update the Ring app to the latest version.
If all else fails, use the “Enter Code Manually” option in the app. You’ll need the serial number, which is usually on the same sticker.
Issue 3: You’ve Lost Both the Device and the Box
If your doorbell was stolen, damaged, or thrown away, and you no longer have the box or device:
- Check your Ring app for the device listing—it may still show the serial number.
- Search your email for purchase receipts.
- Contact Ring Support with proof of purchase and account details.
Ring may be able to deactivate the old device and help you set up a new one.
Issue 4: You’re Setting Up a Used or Refurbished Doorbell
If you bought a secondhand Ring Doorbell, the previous owner must remove it from their account first. Otherwise, you won’t be able to scan the QR code.
To check:
- Ask the seller to open the Ring app, go to Device Settings, and select “Remove Device.”
- If they’ve already done this, the QR code should work for you.
- If not, contact Ring Support—they can help transfer ownership.
Never attempt to set up a doorbell that’s still linked to another account. It won’t work, and it could raise security concerns.
Tips for a Smooth QR Code Setup Experience
To avoid frustration during setup, keep these best practices in mind:
Keep Your QR Code Safe
Treat your QR code like a password. Don’t post photos of it online or share it publicly. If someone scans it and has your serial number, they could potentially link your device to their account.
Take a Backup Photo
Before installing your doorbell, take a clear photo of the QR code and serial number sticker. Store it in a secure location—like a password manager or encrypted cloud folder.
Use Good Lighting When Scanning
QR codes scan best in bright, even light. Avoid glare, shadows, or reflections on the sticker.
Ensure Your Phone Is Updated
Outdated apps or operating systems can cause scanning issues. Make sure your Ring app and phone OS are up to date.
Have Your Wi-Fi Password Ready
The QR code only pairs the device—you’ll still need to enter your Wi-Fi network name and password during setup. Have them handy to avoid delays.
Conclusion
Finding your Ring Doorbell QR code doesn’t have to be a headache. Whether it’s printed on the device, tucked inside the box, accessible through the app, or recoverable via customer support, there are multiple ways to get your doorbell up and running.
Remember: the QR code is essential for setup, but it’s not the only tool at your disposal. Your serial number, purchase receipt, and Ring account all play key roles in keeping your device secure and functional.
By following the steps in this guide, you’ll be able to locate your QR code quickly—no matter the situation. And if you ever run into trouble, Ring’s support team is there to help.
Now that you know how to find your Ring Doorbell QR code, you’re ready to enjoy peace of mind with smart home security. Happy scanning!