How to Find Serial Number on Ring Doorbell

Finding the serial number on your Ring doorbell is essential for troubleshooting, warranty claims, or device registration. This guide walks you through multiple methods to locate it—on the device itself, in the Ring app, or on the original packaging.

Key Takeaways

Serial numbers are unique identifiers: Each Ring doorbell has a unique serial number used for support, warranty, and device management.
Check the device directly: Most Ring doorbells have the serial number printed on a label underneath the faceplate or on the back of the unit.
Use the Ring app for quick access: You can find the serial number in the device settings within the Ring app without removing the doorbell.
Original packaging includes the serial number: The box your Ring doorbell came in often has a barcode label with the serial number.
Know your model: Different Ring doorbell models (e.g., Video Doorbell, Doorbell Pro, Doorbell Elite) may have slightly different locations for the serial number.
Keep it safe: Store your serial number in a secure place for future reference during support calls or replacements.
Contact Ring support if needed: If you can’t locate the serial number, Ring’s customer service can help using your account details.

How to Find Serial Number on Ring Doorbell: A Complete Guide

If you’ve ever needed to contact Ring support, register your device, or check your warranty status, you’ve probably been asked for your Ring doorbell’s serial number. It might seem like a small detail, but this unique identifier is crucial for troubleshooting, verifying ownership, and getting the most out of your smart doorbell.

In this comprehensive guide, we’ll walk you through every possible way to find the serial number on your Ring doorbell—whether you’re dealing with a Ring Video Doorbell, Doorbell Pro, Doorbell Elite, or any other model. You’ll learn how to locate it on the physical device, access it through the Ring app, check the original packaging, and what to do if you’ve lost everything. By the end, you’ll know exactly where to look and how to keep this important number safe for future use.

Let’s get started!

Why You Need the Serial Number

Visual guide about How to Find Serial Number on Ring Doorbell

Image source: itigic.com

Before diving into the “how,” it’s helpful to understand the “why.” The serial number on your Ring doorbell is like its digital fingerprint. It’s a unique alphanumeric code assigned to each device during manufacturing. Here’s why it matters:

Warranty and Support: Ring uses the serial number to verify your device’s warranty status. If your doorbell stops working, support will ask for this number to confirm eligibility for repairs or replacements.
Device Registration: When setting up a new Ring doorbell, you may need to enter the serial number to link it to your account.
Security and Ownership: In case of theft or loss, the serial number helps prove ownership and can assist in recovery efforts.
Troubleshooting: Technical support often uses the serial number to pull up your device’s history, firmware version, and diagnostic data.
Replacement Parts: If you need a new faceplate, mounting bracket, or other accessories, knowing your model and serial number ensures compatibility.

In short, the serial number is your doorbell’s ID card. Keeping it handy saves time and hassle down the road.

Method 1: Find the Serial Number on the Physical Device

The most direct way to find your Ring doorbell’s serial number is by looking at the device itself. However, the exact location varies slightly depending on your model. Below, we’ll break it down by popular Ring doorbell types.

Ring Video Doorbell (1st, 2nd, and 3rd Gen)

For the standard Ring Video Doorbell models (including the original, Wired, Battery, and Pro versions), the serial number is typically located underneath the faceplate.

Step-by-step:

Turn off power (if wired): If your doorbell is hardwired, turn off the power at the breaker to avoid electrical shock.
Remove the faceplate: Use a Phillips-head screwdriver to unscrew the two security screws at the bottom of the doorbell. Gently pull the faceplate away from the mounting bracket.
Look for the label: Once the faceplate is off, you’ll see a white or silver label on the back of the faceplate or the main body. The serial number is usually printed in small text and starts with “S/N” or “Serial No.”
Note the number: Write it down or take a photo for future reference.
Reattach the faceplate: Secure it back in place and tighten the screws. Restore power if needed.

Tip: The serial number is often paired with a QR code. You can scan this code with your phone to automatically enter the number during setup.

Ring Doorbell Pro and Pro 2

The Ring Doorbell Pro models have a slightly different design. The serial number is located on the back of the device, behind the mounting bracket.

Step-by-step:

Turn off power: Always disconnect power at the breaker before removing the doorbell.
Remove the doorbell: Unscrew the two mounting screws and gently pull the doorbell away from the wall.
Check the back: Look for a label on the back of the unit. The serial number will be clearly printed, often near the top or center.
Record it: Jot it down or snap a photo.
Reinstall: Reattach the doorbell and restore power.

Note: The Pro models are hardwired, so extra caution is needed when handling electrical connections.

Ring Doorbell Elite

The Ring Doorbell Elite is designed for professional installation and mounts directly to a junction box. Its serial number is located on the back of the device, similar to the Pro models.

Step-by-step:

Power down: Turn off the circuit breaker supplying power to the doorbell.
Remove the unit: Unscrew the four mounting screws and carefully disconnect the Ethernet cables.
Locate the label: The serial number is printed on a sticker on the back of the doorbell.
Save the number: Store it securely.
Reconnect and power up: Reattach the doorbell and restore power.

Pro Tip: Since the Elite uses PoE (Power over Ethernet), make sure to label your cables before disconnecting to avoid confusion during reinstallation.

Ring Doorbell (Battery-Powered Models)

For battery-powered Ring doorbells (like the Ring Video Doorbell 2, 3, or 4), the process is similar to the standard wired models.

Step-by-step:

Remove the faceplate: Use the security screwdriver (usually included) to unscrew the bottom screws.
Look underneath: The serial number is typically on a label under the faceplate or on the main body.
Check the battery compartment: On some models, the serial number may also be printed inside the battery compartment.
Document it: Take a photo or write it down.
Reassemble: Snap the faceplate back on and secure it.

Reminder: Always use the correct screwdriver. Using the wrong tool can strip the screws and make future removal difficult.

Method 2: Find the Serial Number in the Ring App

If you’d rather not remove your doorbell, the Ring app offers a convenient way to access the serial number digitally. This method works for any Ring doorbell already connected to your account.

Step-by-step:

Open the Ring app: Launch the app on your smartphone or tablet.
Go to Devices: Tap the three-line menu icon (☰) in the top-left corner, then select “Devices.”
Select your doorbell: Tap on the Ring doorbell you want to check.
Open Device Health: Scroll down and tap “Device Health.”
Find the serial number: Look for a section labeled “Device Info” or “About.” The serial number will be listed there, usually under “Serial Number” or “S/N.”
Copy or screenshot: You can copy the number or take a screenshot for your records.

Bonus Tip: The app also shows your device’s firmware version, battery level, and Wi-Fi signal strength—all useful for troubleshooting.

Method 3: Check the Original Packaging

If your doorbell is still in its box—or if you’ve kept the packaging—the serial number is often printed on a label on the outside of the box.

Step-by-step:

Locate the box: Find the original packaging your Ring doorbell came in.
Look for the barcode label: Most Ring boxes have a large barcode sticker on one side. This label includes the serial number, model number, and other details.
Read the serial number: It’s usually listed under “S/N” or “Serial No.” and may be next to a scannable QR code.
Save it: Take a photo of the label or write down the number.

Note: Even if you’ve thrown away the box, some retailers (like Amazon) include the serial number on the shipping label or in your order confirmation email.

Method 4: Use Your Ring Account Online

You can also find your doorbell’s serial number by logging into your Ring account on a web browser.

Step-by-step:

Go to ring.com: Open your browser and navigate to ring.com.
Log in: Enter your email and password to access your account.
Navigate to Devices: Click on “Devices” in the top menu.
Select your doorbell: Click on the doorbell you want to check.
View Device Info: Scroll down to find the serial number in the device details section.
Record it: Copy the number or take a screenshot.

Advantage: This method is especially helpful if you’re away from home and don’t have physical access to the doorbell.

What If You Can’t Find the Serial Number?

Sometimes, despite your best efforts, the serial number might be hard to locate. Here are some common issues and solutions:

The Label Is Worn or Damaged

Over time, exposure to weather, cleaning products, or physical wear can fade or damage the label.

Solutions:

Use a magnifying glass: Sometimes the text is still there but hard to read.
Check under good lighting: Shine a bright flashlight at an angle to highlight the text.
Contact Ring support: Provide your account email and device model. They can often retrieve the serial number from their records.

You’ve Lost the Box and Can’t Access the Device

If your doorbell is installed in a hard-to-reach location (like a high porch), removing it might be inconvenient.

Solutions:

Use the Ring app: This is the easiest workaround. As long as the doorbell is connected, you can find the serial number in the app.
Ask a friend or family member: If you’re not home, have someone assist you remotely.
Schedule a technician: For hardwired models, consider hiring a professional to safely remove and inspect the unit.

The Doorbell Is No Longer Working

If your Ring doorbell has stopped functioning, you might not be able to access it via the app.

Solutions:

Check the last known location: If the app was working recently, the serial number may still be cached in your device history.
Review purchase records: Check your email for the order confirmation, which often includes the serial number.
Contact Ring support: They can help identify your device using your account information and purchase history.

Tips for Keeping Your Serial Number Safe

Once you’ve found your serial number, it’s important to store it securely. Here are some best practices:

Take a photo: Snap a clear picture of the serial number and save it in a secure cloud storage service (like Google Drive or iCloud).
Write it down: Keep a physical copy in a safe place, such as a home binder or file cabinet.
Add it to your phone: Save it in your notes app or as a contact named “Ring Doorbell Info.”
Share with a trusted person: Let a family member or roommate know where it’s stored in case of emergencies.
Update after replacement: If you get a new doorbell or replace a part, update your records with the new serial number.

Common Mistakes to Avoid

Even with clear instructions, it’s easy to make small errors. Here’s what to watch out for:

Confusing the model number with the serial number: The model number (e.g., “Ring Video Doorbell 3”) is different from the serial number. Make sure you’re recording the correct one.
Using the wrong screwdriver: Ring uses proprietary security screws. Using a regular screwdriver can damage the screws and void your warranty.
Forgetting to turn off power: Always disconnect power before removing a hardwired doorbell to prevent electrical shock.
Not labeling cables: When removing a Pro or Elite model, label your wires to avoid confusion during reinstallation.
Ignoring the app: The Ring app is often the quickest and safest way to find the serial number—don’t overlook it.

Final Thoughts

Finding the serial number on your Ring doorbell doesn’t have to be a headache. Whether you prefer checking the device directly, using the Ring app, or digging through old boxes, there’s a method that works for every situation. The key is knowing where to look and taking the time to record it properly.

Remember, the serial number is more than just a string of characters—it’s your gateway to support, warranty service, and peace of mind. By following the steps in this guide, you’ll always be prepared, no matter what comes up.

So the next time someone asks, “What’s your Ring doorbell’s serial number?” you’ll know exactly where to find it—and you’ll be able to help others do the same.

Stay safe, stay connected, and enjoy the convenience of your smart doorbell!