How to Give Access to Ring Doorbell

This guide walks you through how to give access to Ring Doorbell so others can view live feeds, receive alerts, and manage recordings. Whether you’re sharing with family or a trusted neighbor, we’ll show you how to do it safely and efficiently using the Ring app.

Key Takeaways

• Share access via the Ring app: Use the built-in “Shared Users” feature to grant permissions without sharing your login.
• Choose permission levels wisely: Decide whether users can view live video, receive alerts, or manage device settings.
• Invite via email or phone number: Ring allows you to send invitations directly through the app using contact details.
• Revoke access anytime: You can remove shared users instantly if needed, keeping your home security under control.
• Ensure strong Wi-Fi and updated firmware: Reliable connectivity and the latest software prevent access issues.
• Use two-factor authentication: Protect your account and shared access with an extra layer of security.
• Educate shared users: Help others understand their permissions and how to use the Ring app responsibly.

Introduction: Why Share Access to Your Ring Doorbell?

So, you’ve installed your Ring Doorbell and love how it keeps your home secure. But what if you’re away on vacation and your neighbor needs to check on a package? Or maybe your teenager is home alone and you want them to see who’s at the door? That’s where giving access to Ring Doorbell comes in handy.

Sharing access doesn’t mean handing over your password. Instead, Ring offers a secure way to invite others to view your device through the app. This guide will walk you through every step—from sending an invitation to managing permissions—so you can share access safely and confidently.

Whether you’re granting access to family members, roommates, or trusted neighbors, this comprehensive how-to will ensure you do it the right way. You’ll learn how to use the Ring app’s sharing features, set permission levels, troubleshoot common issues, and keep your home security intact.

Let’s get started!

What You’ll Need Before Sharing Access

Before you begin, make sure you have the following in place:

• A Ring Doorbell installed and connected: Your device must be set up and working properly on your Wi-Fi network.
• The latest version of the Ring app: Download the most recent update from the App Store (iOS) or Google Play (Android).
• Your Ring account login: You’ll need to be logged in as the primary account holder.
• The email or phone number of the person you’re inviting: Ring uses this to send the invitation.
• Stable internet connection: Both your phone and the Ring device should have strong Wi-Fi.

Having these ready will make the process smooth and error-free.

Step 1: Open the Ring App and Log In

Start by opening the Ring app on your smartphone or tablet. If you haven’t already, download it from your device’s app store.

Log In to Your Account

Tap “Log In” and enter your email address and password. If you’ve enabled two-factor authentication (which we highly recommend), you’ll receive a verification code via text or email. Enter it to complete the login.

Ensure You’re on the Right Account

Double-check that you’re logged in as the primary account holder. Only the primary user can add shared users. If you’re not the primary user, you’ll need to contact the account owner to request access or have them add you.

Check for App Updates

Go to your device’s app store and check if the Ring app has any pending updates. Outdated versions may not support the latest sharing features. Tap “Update” if needed.

Once you’re logged in and up to date, you’re ready to move to the next step.

Step 2: Navigate to Device Settings

Now that you’re in the app, you need to access the settings for your Ring Doorbell.

Go to the Dashboard

The main screen (dashboard) shows all your Ring devices. Look for your doorbell—it might be labeled “Front Door,” “Main Entrance,” or whatever you named it during setup.

Tap on Your Doorbell

Tap the device icon to open its live view. This confirms the device is online and working.

Access Device Settings

In the top-right corner of the live view screen, tap the gear icon (⚙️). This opens the device settings menu.

You should now see options like “Device Health,” “Motion Settings,” “Chime Settings,” and “Shared Users.” We’re interested in the last one.

Step 3: Add a Shared User

This is where the magic happens. You’ll invite someone to access your Ring Doorbell.

Tap “Shared Users”

In the device settings menu, scroll down and tap “Shared Users.” This section shows anyone who already has access and allows you to add new people.

Tap “Add Shared User”

You’ll see a button labeled “Add Shared User” or “Invite User.” Tap it to start the invitation process.

Enter the Recipient’s Information

You’ll be prompted to enter either an email address or a phone number. Ring will send the invitation to this contact. Make sure it’s accurate—typos can prevent the invite from being delivered.

Choose Permission Level

Ring offers two main permission levels:

• Live View Only: The user can see live video and receive motion alerts but cannot view recordings or change settings.
• Full Access: The user can view live video, watch recordings, receive alerts, and adjust device settings (like motion zones).

For most people, “Live View Only” is sufficient. Only grant “Full Access” to someone you fully trust, like a spouse or live-in family member.

Send the Invitation

After selecting the permission level, tap “Send Invitation.” Ring will send a notification to the recipient via email or SMS.

Wait for Acceptance

The person you invited will receive a message with a link. They’ll need to tap it and either log in to their existing Ring account or create a new one. Once they accept, they’ll appear in your “Shared Users” list.

Step 4: Manage Shared Users

After someone accepts your invitation, you can manage their access at any time.

View Current Shared Users

Go back to “Shared Users” in the device settings. You’ll see a list of everyone with access, along with their permission level.

Change Permissions

Tap on a user’s name to edit their permissions. You can upgrade or downgrade their access (e.g., from “Live View Only” to “Full Access”) without removing them.

Remove a User

If someone no longer needs access—like a former roommate or a neighbor who moved away—tap their name and select “Remove User.” Confirm the action, and they’ll lose access immediately.

Re-send an Invitation

If someone didn’t receive the invite or deleted it, you can resend it. Tap “Resend Invitation” next to their name.

Step 5: Ensure Security and Privacy

Sharing access is convenient, but it’s important to protect your privacy and security.

Use Two-Factor Authentication (2FA)

Enable 2FA on your Ring account to prevent unauthorized access. Go to the Ring app > More > Account Settings > Two-Factor Authentication. Turn it on and follow the prompts.

Limit Full Access

Only give “Full Access” to people who truly need it. Most users only need to see who’s at the door—not change your motion zones or delete recordings.

Regularly Review Shared Users

Check your “Shared Users” list every few months. Remove anyone who no longer needs access.

Educate Shared Users

Let them know what they can and can’t do. For example, they shouldn’t share live video on social media without your permission.

Monitor Device Activity

Ring logs activity in the app. If you notice unusual behavior—like someone accessing the camera at odd hours—review your shared users and consider removing suspicious accounts.

Troubleshooting Common Issues

Even with the best setup, you might run into problems. Here’s how to fix the most common ones.

Invitation Not Received

• Check the email or phone number: Make sure you entered it correctly.
• Ask the recipient to check spam/junk folders: Ring invitations sometimes land there.
• Resend the invitation: Use the “Resend” option in the Shared Users menu.
• Ensure the recipient has a Ring account: They need one to accept the invite.

User Can’t View Live Feed

• Check Wi-Fi signal: Weak signal can cause buffering or disconnections. Move the doorbell closer to the router or use a Wi-Fi extender.
• Verify permissions: Make sure the user has at least “Live View Only” access.
• Update the app: Both you and the shared user should have the latest version.
• Restart the device: Unplug the doorbell for 10 seconds, then plug it back in.

Shared User Can’t Receive Alerts

• Check notification settings: In the Ring app, go to More > Alerts > Motion Alerts. Ensure alerts are enabled for the shared user.
• Verify device motion settings: Go to Device Settings > Motion Settings and make sure motion detection is on.
• Check phone settings: The user’s phone might have notifications blocked for the Ring app. Go to phone settings > Apps > Ring > Notifications and enable them.

User Has Access but Can’t Change Settings

• Confirm permission level: Only users with “Full Access” can change settings.
• Check if you’re the primary account holder: Only the primary user can grant full access.
• Update the app: Older versions may not support all features.

Device Goes Offline After Sharing

• Check power source: Battery-powered models may drain faster with frequent use. Recharge or replace the battery.
• Test Wi-Fi strength: Use the Ring app’s “Device Health” feature to check signal strength. A weak signal can cause disconnections.
• Reconnect the device: In the app, go to Device Health > Reconnect to Wi-Fi and follow the steps.

Best Practices for Sharing Ring Doorbell Access

To get the most out of shared access while keeping your home secure, follow these best practices.

Only Share with Trusted Individuals

Think carefully before giving access. Even family members can accidentally share sensitive footage. Only invite people you trust completely.

Use Descriptive Names for Users

When adding a shared user, give them a clear name like “Sarah – Neighbor” or “Dad – Full Access.” This makes it easier to manage multiple users.

Set Clear Expectations

Let shared users know what they’re allowed to do. For example, “You can see who’s at the door, but please don’t delete recordings.”

Review Access After Life Changes

If you move, break up with a partner, or have a falling out with a neighbor, remove their access immediately.

Keep Your Account Secure

Use a strong, unique password for your Ring account. Never share your login details—use the shared user feature instead.

Update Firmware Regularly

Ring releases updates to improve performance and security. Enable automatic updates in the app under Device Settings > Firmware.

Use a Guest Network

If your router supports it, connect your Ring Doorbell to a guest Wi-Fi network. This isolates it from your main devices and adds an extra layer of security.

Advanced Tips for Power Users

If you’re comfortable with technology, here are some advanced ways to optimize shared access.

Use Multiple Shared Users for Different Needs

For example, give your spouse “Full Access” but your teenage child “Live View Only.” This way, everyone gets the level of access they need without compromising security.

Set Up Motion Zones for Privacy

If your doorbell faces a busy street, create motion zones that exclude public areas. This reduces false alerts and protects neighbors’ privacy.

Enable Smart Alerts

Use Ring’s Smart Alerts feature to filter out motion from cars or animals. This reduces unnecessary notifications for shared users.

Integrate with Other Smart Home Devices

If you have Ring cameras or alarms, you can share access to multiple devices at once. Go to More > Linked Devices and manage permissions across your ecosystem.

Use Alexa or Google Assistant

Shared users can view live feeds on Echo Show or Nest Hub if they have voice assistant access. Just link their Ring account to their smart speaker.

Conclusion: Share Smart, Stay Secure

Giving access to your Ring Doorbell is a powerful way to enhance home security and convenience. Whether you’re helping a neighbor check for packages or letting your kids see who’s at the door, the shared user feature makes it easy—and safe.

By following this guide, you’ve learned how to invite others, set permission levels, manage access, and troubleshoot issues. Remember to prioritize security: use two-factor authentication, limit full access, and review shared users regularly.

With the right setup, your Ring Doorbell becomes more than just a camera—it becomes a shared tool for peace of mind. So go ahead, share access wisely, and enjoy the benefits of a smarter, safer home.