This guide walks you through how to install Ring Video Doorbell 2 with clear, beginner-friendly steps. You’ll learn wiring, mounting, app setup, and how to test your new smart doorbell safely and correctly.
Key Takeaways
- Step-by-step: Easy to follow instructions
How to Install Ring Video Doorbell 2: A Complete Step-by-Step Guide
So, you’ve got your hands on a Ring Video Doorbell 2—congratulations! This smart doorbell lets you see, hear, and speak to anyone at your door from your phone, tablet, or PC. Whether you’re replacing an old doorbell or installing one for the first time, this guide will walk you through how to install Ring Video Doorbell 2 safely, correctly, and without frustration.
By the end of this guide, you’ll have your doorbell mounted, connected to Wi-Fi, and ready to send you real-time alerts whenever someone approaches your door. We’ll cover everything from checking your wiring to setting up motion zones in the app. No prior experience? No problem. We’ll keep things simple, clear, and jargon-free.
Let’s get started!
What’s in the Box?
Before you begin, make sure you have all the components that come with your Ring Video Doorbell 2. Here’s what should be included:
- Ring Video Doorbell 2 unit
- Mounting bracket (flat and wedge-style)
- Screws and anchors
- Wire nuts
- Security screw and tool
- User manual and quick start guide
- Optional: Ring Chime (if purchased separately)
If anything is missing, contact Ring customer support before proceeding. It’s also a good idea to download the Ring app on your smartphone (available on iOS and Android) ahead of time.
Tools You’ll Need
You don’t need to be a DIY expert to install your Ring doorbell, but having the right tools makes the job easier. Here’s what you’ll need:
- Phillips head screwdriver
- Drill with a 3/16” drill bit (if mounting into brick, concrete, or hard surfaces)
- Level (to ensure the doorbell is straight)
- Smartphone with the Ring app installed
- Optional: Voltage tester (to check your existing doorbell wiring)
If you’re replacing an existing doorbell, you likely already have most of these. If not, they’re inexpensive and widely available at hardware stores.
Step 1: Check Your Existing Doorbell Wiring
Before you remove your old doorbell, it’s crucial to verify that your current setup is compatible with the Ring Video Doorbell 2. This device is designed to work with existing doorbell wiring, but only if the voltage is within the correct range.
Why Voltage Matters
The Ring Video Doorbell 2 requires a transformer that outputs between 16 and 24 volts AC. Most older homes have transformers in this range, but some very old systems may be lower (like 8V or 10V), which won’t provide enough power. Using an underpowered transformer can cause the doorbell to malfunction, overheat, or fail to charge its internal battery.
How to Check Your Transformer Voltage
If you’re unsure about your transformer’s voltage, here’s how to check:
- Turn off power to your doorbell at the circuit breaker.
- Remove the faceplate of your existing doorbell.
- Disconnect the two wires (usually labeled “Front” and “Trans”).
- Use a multimeter or voltage tester to measure the voltage across the two wires.
- If the reading is between 16V and 24V AC, you’re good to go. If it’s lower, you may need to upgrade your transformer.
Tip: If you don’t have a voltage tester, you can often find the transformer near your doorbell chime inside the house, or in the basement, garage, or electrical panel. Look for a small metal box with wires coming out—this is likely your doorbell transformer.
What If My Voltage Is Too Low?
If your transformer is below 16V, you have two options:
- Upgrade your transformer: This is the best long-term solution. A 16V or 24V transformer can be purchased online or at a hardware store and installed by an electrician.
- Use the Ring Doorbell Chime: The Ring Chime (sold separately) can act as a wireless receiver and doesn’t require high-voltage wiring. However, the doorbell itself still needs power, so this only works if you’re using the doorbell in battery mode (more on that later).
For most users, upgrading the transformer is the safest and most reliable choice.
Step 2: Turn Off the Power
Safety first! Before touching any wires, turn off the power to your doorbell at the main circuit breaker. This prevents accidental shocks or short circuits.
How to Locate the Right Breaker
Doorbell circuits are often labeled as “Doorbell,” “Chime,” or “Front Door.” If you’re unsure, turn off breakers one by one and test your existing doorbell until it stops working. Once you’ve found the right one, turn it off and place a note on the breaker panel so others know not to turn it back on.
Double-Check the Power Is Off
Even after turning off the breaker, it’s smart to double-check. Use a non-contact voltage tester near the wires to confirm there’s no live current. This extra step can save you from a nasty shock.
Step 3: Remove Your Old Doorbell
Now that the power is off, it’s time to remove your existing doorbell.
Unscrew the Faceplate
Use your Phillips screwdriver to remove the screws holding the old doorbell to the wall. Gently pull the unit away from the wall—don’t yank it, as the wires may still be connected.
Disconnect the Wires
You’ll see two wires connected to the back of the doorbell. These are typically labeled “Front” and “Trans.” Loosen the screws holding the wires and carefully pull them free. Don’t let the wires fall back into the wall—use tape to hold them in place if needed.
Pro Tip: Take a photo of the wiring before disconnecting. This can help if you need to reconnect the old doorbell later or troubleshoot issues.
Remove the Old Mounting Bracket
If your old doorbell used a mounting bracket, unscrew and remove it. You’ll be replacing it with the Ring bracket, so there’s no need to keep the old one.
Step 4: Install the Ring Mounting Bracket
The Ring Video Doorbell 2 comes with two mounting options: a flat bracket and a wedge bracket. Choose the one that best fits your door and wall.
Choose the Right Bracket
- Flat bracket: Use this if your door is flush with the wall and you want the doorbell to face straight ahead.
- Wedge bracket: Use this if your door is set back or you want to angle the doorbell toward the walkway. The wedge helps improve motion detection and video coverage.
Most users benefit from the wedge, especially if their front door is recessed or surrounded by a porch.
Position the Bracket
Hold the chosen bracket against the wall where you want to install the doorbell. The ideal height is 48 inches from the ground—this is the standard height for doorbells and ensures the camera captures faces clearly.
Use a level to make sure the bracket is straight. Mark the screw holes with a pencil.
Drill Pilot Holes (If Needed)
If you’re mounting into wood, you can often screw directly into the wall. But for brick, concrete, or stucco, you’ll need to drill pilot holes.
Use a 3/16” drill bit to create holes at the marked spots. Insert the included wall anchors into the holes—this helps the screws grip securely.
Secure the Bracket
Align the bracket with the holes and screw it into place using the provided screws. Make sure it’s tight and level. The bracket should not wobble.
Step 5: Connect the Wires to the Ring Doorbell
Now it’s time to connect your existing doorbell wires to the Ring unit.
Prepare the Wires
Strip about 1/4 inch of insulation from the ends of the two wires if needed. This ensures a clean connection.
Attach the Wires
The Ring Video Doorbell 2 has two terminals on the back: one marked “Front” and one marked “Trans.” Connect your existing wires to these terminals—it doesn’t matter which wire goes where, as the doorbell is not polarity-sensitive.
Tighten the screws to secure the wires. Give them a gentle tug to make sure they’re firmly attached.
Important: Do not let the bare wire ends touch each other. This can cause a short circuit.
Optional: Use Wire Nuts for Extra Security
If your wires are short or frayed, you can use the included wire nuts to extend or protect them. Twist the wires together and cover with the nut.
Step 6: Attach the Doorbell to the Bracket
With the wires connected, it’s time to mount the Ring doorbell.
Slide the Unit Onto the Bracket
Align the back of the doorbell with the mounting bracket and slide it down until it clicks into place. You should hear a secure snap.
Secure with the Security Screw
Use the included security screw and tool to lock the doorbell to the bracket. This prevents theft and ensures the unit stays in place.
Note: The security screw goes into the bottom of the doorbell. Tighten it just enough—don’t over-tighten, as this can crack the plastic.
Step 7: Turn the Power Back On
Go back to your circuit breaker and turn the power back on. The Ring doorbell should power up within a few seconds.
You’ll know it’s working when the LED ring on the front lights up. It may flash blue during setup—this is normal.
Step 8: Set Up the Ring App
Now that the hardware is installed, it’s time to configure the software.
Open the Ring App
Launch the Ring app on your smartphone. If you don’t have an account, create one using your email address.
Add a New Device
Tap the menu icon (three lines) in the top-left corner, then select “Set Up a Device.” Choose “Doorbells” and then “Ring Video Doorbell 2.”
Scan the QR Code
The app will ask you to scan the QR code on the back of your doorbell. Hold your phone steady until it recognizes the code.
Connect to Wi-Fi
The Ring Video Doorbell 2 only supports 2.4 GHz Wi-Fi networks. Make sure your phone is connected to a 2.4 GHz network (not 5 GHz) during setup.
Enter your Wi-Fi password when prompted. The doorbell will connect to your network—this may take a minute or two.
Complete the Setup
Follow the on-screen instructions to name your doorbell (e.g., “Front Door”), set your time zone, and enable motion alerts.
You’ll also be asked to test the doorbell by pressing the button. If your chime rings and you see a live video feed in the app, you’re all set!
Step 9: Customize Your Settings
Now that your doorbell is online, take a few minutes to personalize it.
Adjust Motion Zones
Go to “Device Settings” > “Motion Settings” > “Motion Zones.” Draw zones on the camera view to focus on areas like your driveway or sidewalk. This reduces false alerts from passing cars or trees.
Set Alert Frequency
Choose how often you want to receive notifications: “Frequent,” “Normal,” or “Light.” “Normal” is a good balance for most users.
Enable Privacy Zones
If there are areas you don’t want to record (like a neighbor’s yard), use “Privacy Zones” to block them out.
Link to Ring Chime (Optional)
If you have a Ring Chime, pair it in the app under “Linked Devices.” This lets you hear the doorbell inside even if your existing chime doesn’t work.
Step 10: Test Everything
Before calling the job done, test all features:
- Press the doorbell button—does your chime ring?
- Open the Ring app and start a live view—is the video clear?
- Walk in front of the doorbell—do you receive a motion alert?
- Check night vision—turn off the lights and see if the video is still visible.
If everything works, congratulations—you’ve successfully installed your Ring Video Doorbell 2!
Troubleshooting Common Issues
Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems.
Doorbell Won’t Power On
- Check that the power is on at the breaker.
- Verify the wires are securely connected.
- Test the voltage again—your transformer may be faulty.
- If using battery mode, make sure the battery is charged.
No Video or Poor Video Quality
- Ensure you’re connected to 2.4 GHz Wi-Fi (not 5 GHz).
- Move your router closer or use a Wi-Fi extender.
- Clean the camera lens with a soft cloth.
- Check for obstructions like dirt, spiderwebs, or condensation.
Chime Doesn’t Ring
- Confirm your existing chime is compatible (mechanical chimes work best).
- Check that the wires are connected to the correct terminals.
- If using a digital chime, it may not work with Ring—consider adding a Ring Chime.
Motion Alerts Are Too Frequent
- Adjust motion zones to exclude busy areas.
- Lower the motion sensitivity in the app.
- Ensure the doorbell is not facing a busy street or tree that moves in the wind.
Doorbell Keeps Disconnecting from Wi-Fi
- Move your router closer to the door.
- Reduce interference from other devices (microwaves, cordless phones).
- Restart your router and the doorbell.
- Update the Ring app and firmware.
Maintenance Tips
To keep your Ring Video Doorbell 2 working smoothly:
- Clean the lens monthly with a microfiber cloth.
- Check for loose screws or mounting issues every few months.
- Update the Ring app regularly for new features and security patches.
- If using battery mode, recharge the battery every 6–12 months depending on usage.
Conclusion
Installing a Ring Video Doorbell 2 is a smart upgrade that boosts your home’s security and convenience. By following this guide, you’ve learned how to install Ring Video Doorbell 2 from start to finish—checking wiring, mounting securely, connecting to Wi-Fi, and customizing settings.
Remember, the key to a successful installation is preparation: check your voltage, use the right tools, and follow each step carefully. And if you run into trouble, the Ring support team and community forums are great resources.
Now, sit back, relax, and enjoy the peace of mind that comes with knowing who’s at your door—even when you’re not home.