Installing a Ring Video Doorbell 2 + Chime is easier than you think. This guide walks you through every step—from checking your doorbell wiring to syncing the chime—so you can enjoy smart home security in under an hour.
Key Takeaways
- Check your existing doorbell wiring first: The Ring Video Doorbell 2 requires low-voltage wiring (8–24V AC) to function properly. If your current doorbell doesn’t have wires, you’ll need the Ring Power Adapter or a compatible transformer.
- Download the Ring app before starting: The app is essential for setup, live viewing, motion alerts, and connecting your Chime. Make sure your smartphone is on the same Wi-Fi network you plan to use.
- Mount the doorbell at the right height and angle: Install it 48 inches from the ground and angled slightly toward the walkway for optimal motion detection and video quality.
- The Ring Chime plugs into any standard outlet: It works independently of your home’s wiring and pairs wirelessly with your doorbell. Place it in a central location for the best sound coverage.
- Test everything after installation: Use the app to check video feed, motion zones, and chime sound. Adjust settings as needed for best performance.
- Use the included tools and accessories: Ring provides a screwdriver, level, drill bit, and mounting bracket—use them to ensure a secure and professional-looking install.
- Troubleshoot common issues quickly: If the doorbell won’t connect or the chime doesn’t ring, check Wi-Fi signal strength, power supply, and app permissions.
How to Install a Ring Video Doorbell 2 + Chime
So you’ve decided to upgrade your front door with the Ring Video Doorbell 2 + Chime—great choice! This smart doorbell combo gives you real-time video, two-way talk, motion alerts, and a wireless indoor chime that rings when someone presses the button. Whether you’re replacing an old doorbell or installing one for the first time, this guide will walk you through the entire process, step by step.
In this comprehensive how-to guide, you’ll learn how to safely remove your existing doorbell (if applicable), install the Ring Video Doorbell 2, connect it to your home Wi-Fi, pair it with the Ring Chime, and customize your settings for the best experience. We’ll also cover troubleshooting tips, safety precautions, and pro tips to make your installation smooth and stress-free. By the end, you’ll have a fully functional smart doorbell system that keeps your home secure and gives you peace of mind.
Let’s get started!
What You’ll Need Before You Begin
Before diving into the installation, make sure you have all the necessary tools and materials. The Ring Video Doorbell 2 + Chime kit comes with most of what you need, but a few extras can make the job easier.
Included in the Box
- Ring Video Doorbell 2
- Ring Chime (2nd Gen)
- Mounting bracket and screws
- Level tool
- Screwdriver (Phillips head)
- Drill bit (for masonry or wood)
- Wire labels
- Security screw and tool
- Quick start guide
Additional Tools You May Need
- Drill (if mounting into brick, stucco, or concrete)
- Voltage tester (to check existing wiring)
- Smartphone with the Ring app installed
- Wi-Fi network (2.4 GHz recommended; 5 GHz not supported)
- Ladder (if your doorbell is high up)
- Tape measure
Important Notes
- The Ring Video Doorbell 2 requires a low-voltage doorbell transformer (8–24V AC). Most homes have this, but if your current doorbell doesn’t have wires, you’ll need to use the Ring Power Adapter (sold separately) or upgrade your transformer.
- The Ring Chime plugs into any standard electrical outlet and works independently of your doorbell wiring.
- Ensure your Wi-Fi signal is strong at the doorbell location. Weak signals can cause connectivity issues.
Step 1: Check Your Existing Doorbell Wiring
The first step in installing your Ring Video Doorbell 2 is to determine whether your current doorbell is wired or wireless. This will affect how you power your new device.
Turn Off Power at the Breaker
Safety first! Before touching any wires, turn off the power to your doorbell at the main electrical panel. This prevents accidental shocks. Use a voltage tester to confirm the power is off before proceeding.
Remove the Old Doorbell Button
Unscrew the existing doorbell button from the wall. Gently pull it away to expose the wires underneath. You should see two wires connected to terminals (usually labeled “Front” and “Trans”).
Test the Voltage
Use a multimeter or voltage tester to check the voltage across the two wires. The Ring Video Doorbell 2 works best with 8–24V AC. If the voltage is below 8V, your transformer may be too weak, and you’ll need to upgrade it or use the Ring Power Adapter.
Label the Wires
Use the included wire labels to mark which wire goes where. This will help you reconnect them correctly to the Ring doorbell.
What If There Are No Wires?
If your current doorbell is wireless or there are no wires at all, you have two options:
- Install the Ring Power Adapter (sold separately) to provide power through a standard outlet.
- Hire an electrician to run low-voltage wiring from your doorbell transformer to the front door.
For most DIYers, the Power Adapter is the easiest solution.
Step 2: Download and Set Up the Ring App
The Ring app is the control center for your doorbell and chime. You’ll use it to connect to Wi-Fi, adjust settings, view live video, and receive alerts.
Download the App
Search for “Ring” in the App Store (iOS) or Google Play Store (Android) and download the free app. Create a Ring account if you don’t already have one.
Log In and Add a Device
Open the app and tap “Set Up a Device.” Select “Doorbells” and then “Ring Video Doorbell 2.” Follow the on-screen prompts to begin setup.
Connect to Wi-Fi
The app will ask you to connect your phone to the doorbell’s temporary Wi-Fi network (it will appear as “Ring-XXXX”). Once connected, select your home Wi-Fi network and enter the password. Make sure your phone is on the same 2.4 GHz network—5 GHz is not supported.
Name Your Doorbell
Give your doorbell a name, like “Front Door” or “Main Entrance.” This helps if you have multiple Ring devices.
Step 3: Install the Mounting Bracket
The mounting bracket ensures your doorbell is securely attached and properly angled for the best view.
Choose the Right Location
Install the doorbell about 48 inches from the ground—this is the standard height for easy access and optimal motion detection. Make sure it’s centered on the door frame and has a clear view of the walkway.
Use the Level Tool
Place the included level on top of the mounting bracket to ensure it’s straight. A crooked doorbell can affect video quality and motion detection.
Mark the Screw Holes
Hold the bracket against the wall and use a pencil to mark where the screws will go. If you’re mounting into wood, you can screw directly into the surface. For brick, stucco, or concrete, you’ll need to drill pilot holes using the included drill bit.
Drill and Secure the Bracket
Drill holes at the marked spots, insert wall anchors if needed, and screw the bracket into place. Make sure it’s tight and doesn’t wobble.
Optional: Use the Wedge or Corner Kit
If your doorbell needs to be angled (for example, if it’s on a corner or near a sidelight), use the included wedge or purchase a corner kit for a better view.
Step 4: Connect the Wires and Attach the Doorbell
Now it’s time to connect your doorbell to power and secure it to the mounting bracket.
Thread the Wires Through the Bracket
Feed the two labeled wires through the center hole of the mounting bracket.
Attach the Doorbell to the Bracket
Align the doorbell with the bracket and gently press it into place. The clips will snap securely.
Connect the Wires
Loosen the terminal screws on the back of the doorbell and insert the wires. Tighten the screws to secure them. It doesn’t matter which wire goes to which terminal—Ring is designed to work either way.
Secure with the Security Screw
Use the included security screw and tool to lock the doorbell in place. This prevents theft and tampering.
Turn the Power Back On
Go back to your breaker panel and turn the power back on. The doorbell should light up, indicating it’s receiving power.
Step 5: Pair the Ring Chime
The Ring Chime is a wireless indoor alert system that plugs into any standard outlet. It rings when someone presses your doorbell, even if your phone is off or in another room.
Plug in the Chime
Find a central location in your home—like a hallway or living room—and plug the Chime into an outlet. Avoid placing it behind furniture or in a closet, as this can muffle the sound.
Open the Ring App
Go back to the Ring app and tap “Set Up a Device.” Select “Chimes” and then “Ring Chime (2nd Gen).”
Follow the On-Screen Instructions
The app will guide you through pairing the Chime with your doorbell. It may ask you to press the button on the Chime to confirm connection.
Test the Chime
Once paired, press your doorbell button. The Chime should ring. If it doesn’t, check the app for connection status and try re-pairing.
Customize the Sound
In the app, you can choose from different chime sounds, adjust the volume, and set quiet hours when the Chime won’t ring (great for naptime or late nights).
Step 6: Configure Settings in the Ring App
Now that everything is installed, it’s time to fine-tune your settings for the best experience.
Adjust Motion Zones
In the app, go to your doorbell settings and select “Motion Settings.” Use the motion zone tool to define areas where you want to receive alerts (like the walkway) and ignore others (like a busy street).
Set Up Motion Sensitivity
Choose between “People Only Mode” (recommended) or full motion detection. People Only Mode reduces false alerts by only notifying you when a person is detected.
Enable Two-Way Talk
Test the microphone and speaker by opening the live view and speaking. Adjust audio settings if needed.
Set Up Shared Users
If other family members should receive alerts, invite them as shared users in the app. They’ll need their own Ring account.
Enable Smart Alerts
Turn on notifications for doorbell presses, motion events, and low battery warnings. You can customize which alerts go to your phone, email, or both.
Step 7: Test Everything
Before calling the job done, run a full test to make sure everything works as expected.
Test the Video Feed
Open the Ring app and tap “Live View.” You should see a clear, real-time video of your front door. Check for glare, shadows, or obstructions.
Test Motion Detection
Walk through your motion zones to see if alerts appear in the app. Adjust zones or sensitivity if needed.
Test the Chime
Press the doorbell button and listen for the Chime to ring. Try it from different rooms to ensure sound coverage.
Check Battery Level (If Applicable)
If you’re using the optional rechargeable battery (instead of wiring), check the battery level in the app. A full charge lasts about 6 months with normal use.
Troubleshooting Common Issues
Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems.
Doorbell Won’t Turn On
- Check that power is restored at the breaker.
- Verify wires are securely connected.
- Test voltage with a multimeter—should be 8–24V AC.
- If using the Power Adapter, ensure it’s plugged in and the outlet works.
Weak or No Wi-Fi Signal
- Move your router closer or use a Wi-Fi extender.
- Ensure you’re on a 2.4 GHz network (5 GHz not supported).
- Check for interference from metal objects or thick walls.
Chime Doesn’t Ring
- Make sure the Chime is plugged in and paired in the app.
- Check volume settings—it might be muted or too low.
- Re-pair the Chime if connection is lost.
Video Quality Is Poor
- Clean the camera lens with a soft cloth.
- Adjust the mounting angle to reduce glare or shadows.
- Ensure strong Wi-Fi signal at the doorbell location.
False Motion Alerts
- Narrow the motion zones in the app.
- Enable People Only Mode.
- Trim bushes or trees that might trigger motion.
Maintenance Tips
To keep your Ring Video Doorbell 2 + Chime working smoothly, follow these simple maintenance tips.
Clean the Camera Monthly
Use a microfiber cloth to wipe the lens and remove dust, dirt, or spiderwebs.
Check Battery Level Regularly
If using the battery, recharge it when the app shows 20% or lower. Avoid letting it drain completely.
Update the App and Firmware
Ring frequently releases updates with new features and bug fixes. Keep your app and doorbell firmware up to date.
Test the Chime Seasonally
Every few months, press the doorbell to ensure the Chime still rings. Replace batteries if it’s a battery-powered model.
Conclusion
Congratulations! You’ve successfully installed your Ring Video Doorbell 2 + Chime and are now enjoying the benefits of smart home security. From checking who’s at the door from your phone to hearing the chime from anywhere in the house, this system adds convenience and peace of mind.
Remember, the key to a smooth installation is preparation—checking your wiring, downloading the app early, and using the included tools. If you run into issues, the troubleshooting tips in this guide should help you resolve them quickly.
With your new Ring setup, you’re not just upgrading your doorbell—you’re upgrading your entire home security experience. Stay safe, stay connected, and enjoy your smarter front door!