This guide walks you through how to install Arlo doorbell camera safely and correctly, whether you’re replacing an old doorbell or setting up a new one. You’ll get clear instructions, wiring tips, app setup help, and solutions to common problems—all in simple, easy-to-follow steps.
Key Takeaways
- Step-by-step: Easy to follow instructions
How to Install Arlo Doorbell Camera: A Complete Step-by-Step Guide
Upgrading your home security with a smart doorbell like the Arlo doorbell camera is a smart move. It lets you see who’s at your door, talk to visitors, and get alerts—even when you’re not home. But if you’ve never installed one before, the process might seem a little intimidating. Don’t worry! This guide will walk you through how to install Arlo doorbell camera from start to finish, with clear steps, helpful tips, and troubleshooting advice.
Whether you’re replacing an old wired doorbell or installing a new one, we’ve got you covered. You’ll learn about tools you need, how to handle wiring safely, how to use the Arlo app, and how to test everything once it’s up and running. By the end, you’ll have a fully functional smart doorbell that keeps your home safer and gives you peace of mind.
Let’s get started!
What You’ll Need Before You Begin
Visual guide about How to Install Arlo Doorbell Camera
Image source: blog.arlo.com
Before you touch any wires or mount your new Arlo doorbell camera, make sure you have the right tools and materials. Having everything ready will make the installation smoother and safer.
Here’s a quick checklist:
- Arlo doorbell camera kit: This includes the camera, mounting bracket, screws, and wire nuts.
- Screwdriver (Phillips and flathead): For removing the old doorbell and securing the new one.
- Voltage tester: To confirm the power is off before working on wires.
- Drill and drill bits (optional): If you need to make new holes for mounting.
- Level: To ensure your doorbell is straight.
- Smartphone or tablet: With the Arlo app installed and updated.
- Wi-Fi network: Your home network should be 2.4 GHz (Arlo doorbells don’t support 5 GHz-only networks).
- Ladder (if needed): For reaching high doorbell locations.
It’s also a good idea to read the instruction manual that comes with your Arlo doorbell camera. Different models (like the Arlo Essential Wired Doorbell or Arlo Video Doorbell Wire-Free) may have slight variations, but the core installation steps are similar.
Step 1: Turn Off the Power
Safety first! Before you touch any electrical wires, you must turn off the power to your doorbell.
Locate Your Circuit Breaker
Most doorbells are connected to a low-voltage transformer, usually located in your basement, garage, or utility closet. The transformer steps down your home’s 120V power to a safer 16–24V for the doorbell.
Find the circuit breaker that controls your doorbell. It might be labeled “doorbell,” “chime,” or “front door.” If you’re not sure, turn off the main breaker to be safe—but this will cut power to your whole house, so only do this if necessary.
Test the Power
Once you’ve turned off the breaker, use a non-contact voltage tester to check the wires at your existing doorbell. Touch the tester to the wires—if it beeps or lights up, the power is still on. Double-check your breaker and try again.
Never assume the power is off just because the doorbell isn’t ringing. Always test!
Remove the Old Doorbell
With the power confirmed off, unscrew and remove your old doorbell button. Gently pull it away from the wall to expose the wires. You should see two wires—usually labeled “front” and “transformer” or “trans.”
Take a photo of the wiring before disconnecting anything. This will help you remember how to reconnect them later.
Loosen the screws holding the wires and carefully remove them. Keep the wires separated so they don’t touch each other or the wall.
Step 2: Check Doorbell Compatibility
Not all doorbells work with smart cameras like Arlo. Before you proceed, make sure your existing setup is compatible.
Check Voltage Requirements
Arlo wired doorbells require a power source of 16–24V AC. Most homes have this, but older systems might use lower voltage.
Use a multimeter to test the voltage across the two doorbell wires. Set the multimeter to AC voltage, touch the probes to the wires, and check the reading. If it’s below 16V, your system may not provide enough power, and you might need a new transformer.
Check Your Chime Type
Arlo doorbells work with both mechanical (traditional) and digital (electronic) chimes. However, some mechanical chimes can cause issues like continuous ringing or no sound.
If you have a mechanical chime, Arlo recommends using their Chime Connector (sold separately). This small device connects to your chime and ensures reliable operation with the Arlo doorbell.
If you have a digital chime, it should work without extra hardware—just make sure it’s compatible (check Arlo’s website for a list of supported models).
Wi-Fi Signal Strength
Your Arlo doorbell needs a strong Wi-Fi signal to function properly. Stand at your doorbell location with your phone and check the signal strength. If it’s weak, consider moving your router, using a Wi-Fi extender, or choosing a doorbell location closer to your router.
Arlo doorbells only support 2.4 GHz networks. If your router broadcasts both 2.4 GHz and 5 GHz, make sure your phone is connected to the 2.4 GHz network during setup.
Step 3: Install the Mounting Bracket
Now it’s time to mount the Arlo doorbell camera. The mounting bracket holds the camera securely and connects to the wires.
Position the Bracket
Hold the mounting bracket against the wall where you want to install the doorbell. Make sure it’s at a comfortable height—typically 48 inches from the ground is ideal for most people.
Use a level to ensure the bracket is straight. Mark the screw holes with a pencil.
If you’re replacing an old doorbell, the existing holes might work. If not, you’ll need to drill new ones. Use a drill bit slightly smaller than your screws for a snug fit.
Secure the Bracket
Insert wall anchors if you’re mounting into drywall or brick. Then, screw the bracket into place using the provided screws. Make sure it’s tight and doesn’t wobble.
Connect the Wires
Now, connect the two doorbell wires to the terminals on the back of the mounting bracket. It doesn’t matter which wire goes where—Arlo doorbells are not polarity-sensitive.
Strip about 1/4 inch of insulation from each wire if needed. Loosen the terminal screws, insert the wires, and tighten the screws to secure them.
Double-check that the wires are firmly connected and not touching each other.
Step 4: Attach the Arlo Doorbell Camera
With the bracket installed and wires connected, it’s time to attach the camera.
Snap the Camera into Place
Align the Arlo doorbell camera with the mounting bracket. Gently press it into place until you hear a click. The camera should sit flush against the wall.
Some models have a security screw on the bottom to prevent theft. If yours does, use the provided Allen wrench to tighten it.
Turn the Power Back On
Go back to your circuit breaker and turn the power back on. The Arlo doorbell should light up, indicating it’s receiving power.
Wait a few seconds for the camera to initialize. You might see a blinking light—this is normal during startup.
Step 5: Set Up the Arlo App
The Arlo app is your control center for the doorbell. It’s where you’ll connect to Wi-Fi, adjust settings, and view live video.
Download and Open the Arlo App
If you haven’t already, download the Arlo app from the Apple App Store or Google Play Store. Create an account or log in if you already have one.
Add a New Device
Tap the “+” or “Add Device” button in the app. Select “Doorbell” and then choose your specific Arlo model.
The app will guide you through the setup process. Make sure your phone is connected to your 2.4 GHz Wi-Fi network.
Scan the QR Code
The app will ask you to scan the QR code on the back of your Arlo doorbell camera. Use your phone’s camera to scan it.
If the scan doesn’t work, you can enter the serial number manually.
Connect to Wi-Fi
The app will prompt you to connect the doorbell to your Wi-Fi network. Enter your Wi-Fi password when asked.
The doorbell will attempt to connect. This may take a minute or two. Don’t move your phone during this process.
Complete the Setup
Once connected, the app will ask you to name your doorbell (e.g., “Front Door”) and choose a location.
You’ll also be prompted to set up motion detection zones, notification preferences, and recording settings.
Take your time with these settings—they’ll affect how your doorbell behaves day to day.
Step 6: Test the Doorbell
Before you call the job done, test everything to make sure it’s working correctly.
Test the Button Press
Press the doorbell button. Your chime should ring, and you should receive a notification on your phone.
Open the Arlo app and check if you can see a live video feed. Try talking through the two-way audio—speak clearly and listen for a response.
Test Motion Detection
Walk in front of the doorbell to trigger motion detection. You should get a notification and see a recording in the app.
Adjust the motion zones if needed. For example, you might want to exclude areas like a busy sidewalk or a tree that moves in the wind.
Check Night Vision and Video Quality
Test the camera at night to see how well the night vision works. The image should be clear and well-lit, even in darkness.
Review a recorded clip to check video quality, audio clarity, and framing.
Troubleshooting Common Installation Issues
Even with careful installation, you might run into problems. Here are some common issues and how to fix them.
Doorbell Doesn’t Power On
If the Arlo doorbell doesn’t light up after installation:
- Double-check that the power is on at the breaker.
- Verify the wires are securely connected to the mounting bracket.
- Test the voltage again—your transformer might be faulty.
- Try reseating the camera on the bracket.
No Sound from Chime
If pressing the button doesn’t ring your chime:
- Ensure your chime is compatible with Arlo.
- If you have a mechanical chime, install the Arlo Chime Connector.
- Check that the wires are connected properly.
- Test the chime with your old doorbell to confirm it works.
Weak Wi-Fi Signal or Connection Drops
If the camera keeps disconnecting:
- Move your router closer or use a Wi-Fi extender.
- Ensure your phone is on the 2.4 GHz network during setup.
- Reduce interference from other devices (microwaves, cordless phones).
- Restart your router and the Arlo doorbell.
False Motion Alerts
If you’re getting too many notifications:
- Adjust the motion detection zones in the app.
- Lower the sensitivity setting.
- Trim bushes or trees that might trigger motion.
- Enable “People Only” detection if your model supports it.
Camera Image Is Blurry or Tilted
If the video quality isn’t clear:
- Clean the camera lens with a soft, dry cloth.
- Make sure the doorbell is mounted level.
- Adjust the angle slightly if needed—some brackets allow minor tilting.
Tips for a Successful Installation
Here are a few extra tips to make your Arlo doorbell camera installation even better:
- Choose the right location: Install the doorbell at eye level and angled slightly downward for the best view.
- Use weatherproofing: If mounting on brick or stucco, consider using silicone sealant around the edges to prevent moisture damage.
- Label your wires: If you ever need to remove the doorbell, labeled wires will save time.
- Update firmware: Check the Arlo app regularly for firmware updates to keep your doorbell secure and up to date.
- Set up activity zones: Customize motion zones to focus on your walkway and ignore distractions.
Conclusion
Installing an Arlo doorbell camera might seem like a big project, but with the right preparation and step-by-step guidance, it’s totally doable—even for beginners. You’ve learned how to install Arlo doorbell camera safely, from turning off the power and checking compatibility to mounting the bracket, connecting wires, and setting up the app.
Remember, safety is key—always turn off the power and test the wires. Take your time with the setup, especially in the app, to customize notifications and motion detection to your lifestyle.
Once installed, your Arlo doorbell will give you real-time alerts, crystal-clear video, and two-way communication—making your home smarter and more secure.
If you run into issues, don’t panic. Most problems have simple fixes, and Arlo’s customer support is available if you need help.
Now that you’re all set, enjoy the peace of mind that comes with knowing who’s at your door—anytime, anywhere.