Installing an Arlo doorbell is simpler than you think—whether you’re replacing an old doorbell or setting up a new smart system. This guide walks you through every step, from checking compatibility to final app configuration, ensuring a smooth and secure installation.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring and voltage meet Arlo’s requirements (8–24V AC) before starting.
- Use the right tools: A screwdriver, voltage tester, and wire strippers are essential for a safe and proper installation.
- Download the Arlo app early: The app guides setup, syncs your doorbell, and lets you customize motion and alert settings.
- Install the mounting plate securely: A stable base prevents wobbling and ensures optimal camera angle and motion detection.
- Test after installation: Always verify power, Wi-Fi connection, and doorbell function before finishing.
- Enable two-way audio and motion zones: These features enhance security and reduce false alerts from passing cars or animals.
- Keep firmware updated: Regular updates improve performance, security, and add new features to your Arlo doorbell.
How to Install Arlo Doorbell: A Complete Step-by-Step Guide
Upgrading to a smart doorbell like the Arlo Video Doorbell can transform your home security. With features like HD video, two-way audio, motion detection, and real-time alerts, it’s a powerful addition to any smart home. But if you’ve never installed a doorbell before, the process might seem intimidating. Don’t worry—this guide will walk you through how to install Arlo doorbell safely and correctly, whether you’re replacing an old wired doorbell or setting up a new one.
By the end of this guide, you’ll know exactly what tools you need, how to check your home’s compatibility, how to mount and wire the device, and how to configure it using the Arlo app. We’ll also cover common troubleshooting tips so you can avoid frustration and enjoy your new smart doorbell right away.
Let’s get started!
What You’ll Need Before You Begin
Visual guide about How to Install Arlo Doorbell
Image source: indoorense.com
Before you touch a single wire, make sure you have everything ready. Rushing into installation without the right tools or information can lead to mistakes, damage, or even electrical hazards.
Here’s a checklist of what you’ll need:
- Arlo Video Doorbell (wired model)
- Existing doorbell wiring (most homes have this)
- Voltage tester (to check if power is off and verify voltage)
- Screwdriver (Phillips head is most common)
- Wire strippers (if you need to trim or re-strip wires)
- Drill and drill bits (only if you need to make new mounting holes)
- Level (to ensure the doorbell is straight)
- Smartphone or tablet with the Arlo app installed
- Wi-Fi network (2.4 GHz band required; 5 GHz not supported)
Pro Tip: If your home doesn’t have existing doorbell wiring, you’ll need the Arlo Wire-Free Video Doorbell instead, which runs on a rechargeable battery. This guide focuses on the wired version, which offers continuous power and better performance.
Step 1: Check Compatibility and Power Requirements
Not all doorbells are compatible with every home. Arlo doorbells require a wired connection and a specific voltage range to function properly.
Check Your Existing Doorbell Wiring
Most homes built after the 1980s have a wired doorbell system. Look near your front door for a small button—this is your existing doorbell. Behind it, there should be two thin wires connected to terminals.
If you don’t see wires, your home may not have a wired system. In that case, consider the Arlo Wire-Free model or consult an electrician to install wiring.
Test the Voltage
Arlo doorbells require a voltage between 8 and 24 volts AC. Using a voltage outside this range can damage the device or prevent it from working.
To test:
- Turn off power to the doorbell at the circuit breaker.
- Remove the existing doorbell button.
- Use a non-contact voltage tester to confirm power is off.
- Turn the power back on and use a multimeter to measure the voltage across the two wires.
If the voltage is within 8–24V AC, you’re good to go. If it’s too low (below 8V), the doorbell may not power on. If it’s too high (above 24V), you risk damaging the Arlo device. In either case, consult an electrician.
Check Your Wi-Fi Signal
Your Arlo doorbell needs a strong Wi-Fi signal to stream video and send alerts. Use your phone to check the signal strength at the installation location. If it’s weak, consider installing a Wi-Fi extender or moving your router closer.
Note: Arlo doorbells only support 2.4 GHz Wi-Fi networks. If your router broadcasts both 2.4 GHz and 5 GHz, make sure your phone is connected to the 2.4 GHz band during setup.
Step 2: Turn Off Power and Remove the Old Doorbell
Safety first! Working with electricity can be dangerous if you don’t take proper precautions.
Turn Off the Power
Go to your home’s electrical panel (breaker box) and locate the circuit that controls your doorbell. It’s often labeled “Doorbell,” “Chime,” or “Front Door.” Flip the switch to the OFF position.
Important: Don’t assume the power is off just because the doorbell stopped working. Always use a voltage tester to confirm.
Remove the Old Doorbell
1. Unscrew the old doorbell button from the wall.
2. Gently pull it away to expose the two wires.
3. Loosen the terminal screws and disconnect the wires.
4. Cap the wires with wire nuts or electrical tape to prevent them from touching each other or the wall.
Pro Tip: Take a photo of the wiring before disconnecting. This can help if you need to reinstall the old doorbell later.
Step 3: Install the Arlo Mounting Plate
The mounting plate is the base that holds your Arlo doorbell securely in place. It must be installed level and aligned properly for the best camera angle and motion detection.
Position the Mounting Plate
Hold the Arlo mounting plate against the wall where you want to install the doorbell. Ideally, it should be at eye level (about 48 inches from the ground) and centered on the door.
Use a level to make sure it’s straight. Mark the screw holes with a pencil.
Drill Pilot Holes (If Needed)
If you’re not replacing an existing doorbell, you may need to drill new holes. Use a drill bit slightly smaller than your wall anchors (if using them) to create pilot holes.
For brick or concrete walls, use a masonry bit and plastic anchors. For wood or drywall, standard screws may suffice.
Secure the Mounting Plate
1. Insert wall anchors if needed.
2. Align the plate with the holes.
3. Screw the plate into place using the provided screws.
4. Make sure it’s tight and doesn’t wobble.
Pro Tip: If your wall is uneven, use the included angled mounting plate (if your model includes one) to adjust the angle for a better view of your doorstep.
Step 4: Connect the Wires to the Arlo Doorbell
Now it’s time to connect your home’s doorbell wires to the Arlo device. This step is crucial for power and functionality.
Prepare the Wires
If the wire ends are frayed or too short, use wire strippers to expose about 1/4 inch of copper. This ensures a solid connection.
Connect the Wires
The Arlo doorbell has two terminal screws labeled “Front” and “Trans.” It doesn’t matter which wire goes where—Arlo doorbells are polarity-insensitive.
1. Loosen both terminal screws on the back of the Arlo doorbell.
2. Insert one wire into the “Front” terminal and tighten the screw.
3. Insert the other wire into the “Trans” terminal and tighten the screw.
4. Gently tug on the wires to ensure they’re secure.
Warning: Do not overtighten the screws, as this can damage the wires or the device.
Attach the Doorbell to the Mounting Plate
1. Align the Arlo doorbell with the mounting plate.
2. Slide it down until it clicks into place.
3. Secure it with the provided security screw using a screwdriver.
This screw prevents thieves from easily removing your doorbell.
Step 5: Restore Power and Test the Doorbell
With everything connected, it’s time to turn the power back on and see if your Arlo doorbell works.
Turn the Power Back On
Go to your breaker box and flip the doorbell circuit back to ON.
Check for Power
The Arlo doorbell should light up or show signs of power (like a blinking LED). If nothing happens, double-check your wiring and voltage.
Test the Doorbell
Press the button on the Arlo doorbell. You should hear a chime inside your home (if you have a doorbell chime) and see activity in the Arlo app.
If the chime doesn’t sound, your existing chime may not be compatible. Arlo works with most mechanical and digital chimes, but some smart chimes or older models may require a bypass resistor (sold separately).
Step 6: Set Up the Arlo App
The Arlo app is your control center for the doorbell. It lets you view live video, receive alerts, talk to visitors, and customize settings.
Download and Open the Arlo App
If you haven’t already, download the Arlo app from the Apple App Store or Google Play Store. Create an account or log in if you already have one.
Add Your Doorbell
1. Tap the “+” icon in the app.
2. Select “Add Device.”
3. Choose “Video Doorbell” and follow the on-screen instructions.
4. Scan the QR code on the back of your Arlo doorbell or enter the serial number manually.
5. The app will guide you through connecting to your Wi-Fi network.
Tip: Make sure your phone is connected to the same 2.4 GHz Wi-Fi network you want the doorbell to use.
Complete the Setup
The app will test the connection, update firmware if needed, and prompt you to name your doorbell (e.g., “Front Door”). You’ll also be asked to set up motion zones and notification preferences.
Step 7: Customize Settings for Best Performance
Once your doorbell is online, take a few minutes to tweak the settings for optimal performance.
Adjust Motion Zones
By default, the Arlo doorbell detects motion across its entire field of view. But you can create custom motion zones to focus on your doorstep and ignore areas like the street or sidewalk.
1. Go to the device settings in the Arlo app.
2. Tap “Motion Settings.”
3. Select “Motion Zones.”
4. Draw zones where you want alerts (e.g., the walkway to your door).
This reduces false alerts from passing cars or animals.
Enable Two-Way Audio
Two-way audio lets you speak to visitors even when you’re not home. Make sure it’s enabled in the app under “Audio Settings.”
Set Up Activity Zones and Alerts
You can choose to receive alerts only when motion is detected in specific zones. You can also set quiet hours to avoid notifications at night.
Enable Package Detection (If Available)
Some Arlo models support package detection, which sends alerts when a package is left at your door. Enable this feature if you frequently receive deliveries.
Troubleshooting Common Installation Issues
Even with careful installation, you might run into problems. Here are solutions to the most common issues.
Doorbell Won’t Power On
- Check that power is restored at the breaker.
- Verify voltage is between 8–24V AC.
- Ensure wires are securely connected and not touching each other.
- Try reseating the doorbell on the mounting plate.
No Wi-Fi Connection
- Confirm your phone is on the 2.4 GHz network during setup.
- Move closer to your router or use a Wi-Fi extender.
- Restart your router and the Arlo doorbell.
- Forget the network in the app and reconnect.
Chime Doesn’t Ring
- Check if your chime is compatible (most are).
- Install a bypass resistor if using a digital or smart chime.
- Ensure the “Trans” wire is connected properly.
Blurry or Dark Video
- Clean the camera lens with a soft cloth.
- Adjust the mounting angle for better lighting.
- Enable night vision in the app settings.
False Motion Alerts
- Refine motion zones to exclude busy areas.
- Lower motion sensitivity in the app.
- Install the doorbell under an eave to reduce glare from the sun.
Maintenance and Best Practices
To keep your Arlo doorbell working smoothly, follow these maintenance tips:
- Clean the lens monthly with a microfiber cloth to ensure clear video.
- Check for firmware updates regularly in the Arlo app.
- Test the doorbell weekly to confirm it’s functioning.
- Replace the security screw if it becomes loose.
- Monitor battery health if using a wire-free model (not applicable here, but good to know).
Conclusion
Installing an Arlo doorbell is a smart upgrade that enhances your home’s security and convenience. While it may seem complex at first, following this guide step by step makes the process straightforward and safe. From checking compatibility and wiring to configuring the app and customizing settings, every detail matters for a successful installation.
Remember to prioritize safety by turning off power, use the right tools, and test everything before finishing. And don’t hesitate to reach out to Arlo support if you run into issues—they offer excellent customer service.
With your new Arlo doorbell in place, you’ll enjoy peace of mind knowing you can see, hear, and speak to anyone at your door—no matter where you are. Welcome to the future of home security!