Installing the Arlo Essential Video Doorbell is easier than you think—even if you’re not a tech expert. This guide walks you through every step, from checking compatibility to final testing, so you can enjoy smart home security in under an hour.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring and transformer meet Arlo’s voltage requirements (16–24V AC) to avoid installation issues.
- Turn off power safely: Always shut off the circuit breaker before removing your old doorbell to prevent electrical shock.
- Use the Arlo app for setup: The app guides you through Wi-Fi connection, device pairing, and motion zone customization—no extra tools needed.
- Mount securely with the right angle: Tilt the doorbell slightly downward for optimal motion detection and video clarity.
- Test after installation: Verify live view, motion alerts, and two-way audio work before finishing up.
- Troubleshoot common issues: If the doorbell doesn’t power on or connect, check wiring, Wi-Fi signal, and app permissions.
- Consider a chime kit if needed: Homes without a mechanical chime may require the Arlo Wireless Chime or a compatible digital chime.
How to Install Arlo Essential Video Doorbell: A Complete Step-by-Step Guide
So, you’ve decided to upgrade your home security with the Arlo Essential Video Doorbell. Smart, stylish, and packed with features like HD video, motion alerts, and two-way audio, this doorbell is a game-changer. But before you can start seeing who’s at your door from your phone, you’ll need to install it properly.
Don’t worry—this guide is here to help. Whether you’re replacing an old doorbell or installing one for the first time, we’ll walk you through every step. From checking your home’s compatibility to final testing, we’ve got you covered. By the end, you’ll have a fully functional smart doorbell that keeps your home safe and gives you peace of mind.
Let’s get started.
What You’ll Need Before You Begin
Visual guide about How to Install Arlo Essential Video Doorbell
Image source: downloads.arlo.com
Before you touch a single wire, make sure you have everything you need. Rushing into installation without the right tools or information can lead to frustration—or worse, electrical issues.
Here’s your checklist:
- Arlo Essential Video Doorbell kit: This includes the doorbell, mounting bracket, screwdriver, wire labels, and installation guide.
- Smartphone or tablet: You’ll need this to download the Arlo app and complete setup.
- Wi-Fi network: The doorbell requires a 2.4 GHz Wi-Fi connection (5 GHz is not supported).
- Existing doorbell wiring: Most homes have this, but we’ll cover how to check.
- Voltage tester (optional but recommended): To confirm your transformer is outputting the correct voltage.
- Screwdriver (Phillips head): For removing the old doorbell and securing the new one.
- Drill and wall anchors (if needed): For mounting on brick, stucco, or other hard surfaces.
- Ladder: If your doorbell is mounted high, safety first!
Having these items ready will save you time and prevent mid-installation trips to the hardware store.
Step 1: Check Compatibility and Power Requirements
Not every home is ready for a smart doorbell right out of the box. The Arlo Essential Video Doorbell needs a few things to work properly—mainly, the right kind of power.
Check Your Existing Doorbell Wiring
Most traditional doorbells use low-voltage wiring connected to a transformer. The Arlo doorbell requires a voltage between 16 and 24 volts AC. If your current doorbell works, there’s a good chance your wiring is compatible—but it’s best to verify.
To check:
- Turn off the power to your doorbell at the circuit breaker.
- Remove the faceplate of your existing doorbell.
- Look for two wires connected to the terminals (usually labeled “Front” and “Trans”).
- Use a voltage tester to measure the voltage across these wires. If it reads between 16V and 24V, you’re good to go.
If you don’t have a voltage tester, you can often find the transformer near your doorbell or in your electrical panel. Look for a small box labeled with voltage (e.g., “16V 10VA”). If it’s 16V or higher, you’re likely compatible.
What If Your Voltage Is Too Low?
If your transformer outputs less than 16V, the Arlo doorbell may not power on or could behave erratically. In this case, you’ll need to upgrade your transformer. This is a job for a licensed electrician unless you’re experienced with electrical work.
Alternatively, Arlo offers a Wireless Chime Kit that allows you to install the doorbell without relying on existing wiring. This is a great option for renters or homes with incompatible systems. However, it requires a strong Wi-Fi signal and uses batteries, so it’s not ideal for everyone.
Step 2: Turn Off the Power
Safety first! Before you touch any wires, you must turn off the power to your doorbell.
Locate Your Circuit Breaker
Find your home’s main electrical panel. Look for a breaker labeled “Doorbell,” “Front Door,” or something similar. If you can’t find it, turn off the main breaker to be safe—but this will cut power to your entire home, so plan accordingly.
Once you’ve turned off the correct breaker, test your existing doorbell to make sure it doesn’t ring. If it still works, the power is still on—double-check your breaker.
Use a Non-Contact Voltage Tester
For extra safety, use a non-contact voltage tester near the doorbell wires. If the tester doesn’t beep or light up, the power is off. This step is especially important if you’re unsure about your breaker labeling.
Never assume the power is off just because the doorbell doesn’t ring. Always test.
Step 3: Remove Your Old Doorbell
Now that the power is off, it’s time to remove your old doorbell.
Unscrew the Faceplate
Use your Phillips screwdriver to remove the screws holding the old doorbell in place. Gently pull the faceplate away from the wall. You should see two wires connected to the back.
Label the Wires
Before disconnecting anything, label the wires with the included wire labels or a piece of tape. Mark one “Front” and the other “Trans.” This will help you reconnect them correctly later.
Disconnect the Wires
Loosen the terminal screws and carefully remove the wires. Don’t let them fall back into the wall—use tape to hold them in place if needed.
Set the old doorbell aside. You can recycle it or keep it as a backup.
Step 4: Install the Mounting Bracket
The Arlo Essential Video Doorbell comes with a mounting bracket that attaches to your wall. This bracket holds the doorbell securely and ensures it’s angled correctly for the best view.
Position the Bracket
Hold the mounting bracket against the wall where you want to install the doorbell. Make sure it’s level and at a comfortable height—typically 48 inches from the ground is ideal.
Use a pencil to mark the screw holes.
Drill Pilot Holes (If Needed)
If you’re mounting into wood, you can often screw directly into the wall. But for brick, stucco, or concrete, you’ll need to drill pilot holes and use wall anchors.
Use a drill bit slightly smaller than your anchors. Insert the anchors into the holes, then align the bracket and screw it in place.
Adjust the Angle (Optional)
The Arlo doorbell has a slight downward tilt built into the bracket. This helps capture people approaching the door and reduces glare from the sun.
If your doorway has an overhang or unusual angle, you can use the included wedge kit to adjust the tilt further. Simply attach the wedge between the bracket and the wall.
Step 5: Connect the Wires
Now it’s time to connect your doorbell wires to the new Arlo unit.
Prepare the Wires
Strip about 1/4 inch of insulation from the ends of the wires if needed. Make sure the bare copper is clean and not frayed.
Attach to the Bracket
The mounting bracket has two terminal screws. Connect the wires to these screws—it doesn’t matter which wire goes where, as long as both are connected securely.
Tighten the screws to hold the wires in place. Give them a gentle tug to make sure they’re secure.
Secure the Doorbell
Slide the Arlo Essential Video Doorbell onto the mounting bracket. It should click into place. Use the included security screw to lock it in—this prevents theft.
Step 6: Download the Arlo App and Create an Account
The Arlo app is your control center for the doorbell. It’s available for free on the App Store (iOS) and Google Play (Android).
Download and Install
Search for “Arlo” and download the official app. Open it and tap “Create Account” if you’re new, or “Sign In” if you already have one.
Verify Your Email
Arlo will send a verification email. Click the link to confirm your account.
Enable Permissions
Allow the app to access your camera, microphone, and location. These are necessary for live view, two-way audio, and motion alerts.
Step 7: Pair the Doorbell with the App
Now it’s time to connect your doorbell to your phone and Wi-Fi.
Turn the Power Back On
Go back to your circuit breaker and turn the power back on. The Arlo doorbell should light up—usually with a blinking blue light.
Follow the App Instructions
In the Arlo app, tap “Add Device” and select “Video Doorbell.” The app will guide you through the process.
Scan the QR Code
Hold your phone up to the QR code on the back of the doorbell. The app will detect it and begin pairing.
Connect to Wi-Fi
Select your 2.4 GHz Wi-Fi network and enter the password. The doorbell will connect to your network. This may take a minute or two.
Name Your Doorbell
Give your doorbell a name, like “Front Door” or “Main Entrance.” This helps if you have multiple Arlo devices.
Step 8: Configure Settings and Motion Zones
Once connected, you can customize how your doorbell works.
Set Up Motion Zones
In the app, go to your doorbell settings and select “Motion Zones.” You can draw areas where you want to detect motion—like your driveway or walkway—and ignore others, like a busy street.
This reduces false alerts and saves battery (if using wireless mode).
Adjust Sensitivity
You can set motion sensitivity from low to high. Start with medium and adjust based on how often you get alerts.
Enable Two-Way Audio
Make sure two-way audio is turned on so you can talk to visitors. Test it by speaking into your phone and listening through the doorbell.
Set Up Chime (If Needed)
If your home has a mechanical chime, the doorbell should ring it automatically. If not, you can use the Arlo Wireless Chime or connect to a compatible digital chime via the app.
Step 9: Test Everything
Before you call it a day, make sure everything works.
Check Live View
Open the app and tap “Live View.” You should see a clear video feed from your doorbell.
Test Motion Alerts
Walk in front of the doorbell. You should receive a notification on your phone within a few seconds.
Test Two-Way Audio
Tap the microphone icon and speak. You should hear your voice through the doorbell, and vice versa.
Ring the Doorbell
Press the button on the doorbell. Your phone should get a call or notification, and your chime should ring (if connected).
Troubleshooting Common Issues
Even with careful installation, problems can happen. Here’s how to fix the most common ones.
Doorbell Won’t Power On
- Check that the power is on at the breaker.
- Verify the wires are connected securely.
- Test the voltage again—your transformer may be faulty.
- Try reseating the doorbell on the bracket.
Can’t Connect to Wi-Fi
- Make sure you’re using 2.4 GHz Wi-Fi (not 5 GHz).
- Move your router closer or use a Wi-Fi extender.
- Restart your router and the doorbell.
- Re-enter your Wi-Fi password carefully.
No Motion Alerts
- Check that motion detection is enabled in the app.
- Adjust motion zones and sensitivity.
- Ensure the doorbell has a clear view—no obstructions like plants or decorations.
Poor Video Quality
- Clean the lens with a soft, dry cloth.
- Check your Wi-Fi signal strength.
- Reduce interference from other devices.
Two-Way Audio Not Working
- Make sure microphone and speaker permissions are enabled.
- Check that your phone’s volume is up.
- Restart the app and try again.
Maintenance Tips for Long-Term Use
To keep your Arlo Essential Video Doorbell working smoothly:
- Clean the lens monthly: Use a microfiber cloth to remove dust and smudges.
- Check for firmware updates: The app will notify you when updates are available.
- Monitor battery (if wireless): Replace batteries every 6–12 months.
- Review recordings: Delete old videos to free up cloud storage.
- Test monthly: Ring the doorbell and check alerts to ensure everything’s working.
Conclusion
Installing the Arlo Essential Video Doorbell is a smart move for any homeowner looking to boost security and convenience. With the right preparation, it’s a straightforward process that takes less than an hour.
From checking compatibility and turning off the power to mounting the bracket and pairing with the app, each step brings you closer to a smarter, safer home. And with features like HD video, motion alerts, and two-way audio, you’ll wonder how you ever lived without it.
If you run into issues, don’t panic—most problems have simple fixes. And if all else fails, Arlo’s customer support is there to help.
So grab your tools, download the app, and get started. Your new video doorbell is ready to welcome you home.