This guide walks you through how to install Newpal Video Doorbell with Chime from start to finish. You’ll get clear, step-by-step instructions, helpful tips, and troubleshooting advice to ensure a smooth setup.
Key Takeaways
- Turn off power at the breaker before starting installation to avoid electrical hazards.
- Check compatibility with your existing doorbell wiring and voltage (16–24V AC recommended).
- Use the Newpal app to pair the doorbell and chime for seamless wireless communication.
- Mount the doorbell securely at a height of 48 inches for optimal motion detection and video quality.
- Test the chime placement before final installation to ensure it’s audible throughout your home.
- Enable motion alerts and night vision in the app for full security functionality.
- Keep firmware updated to access new features and improve performance over time.
How to Install Newpal Video Doorbell with Chime
Installing a video doorbell can feel intimidating, especially if you’ve never worked with home wiring before. But don’t worry—setting up the Newpal Video Doorbell with Chime is easier than you think. Whether you’re replacing an old doorbell or installing one for the first time, this guide will walk you through every step with clear instructions, practical tips, and troubleshooting advice.
By the end of this guide, you’ll have a fully functional smart doorbell that lets you see, hear, and speak to visitors from your phone—even when you’re not home. Plus, the included wireless chime ensures you’ll never miss a delivery or guest again.
We’ll cover everything from checking compatibility and turning off power to mounting the doorbell, pairing it with the chime, and customizing settings in the app. No experience? No problem. Just follow along, take your time, and you’ll have your Newpal doorbell up and running in under an hour.
What’s in the Box?
Visual guide about How to Install Newpal Video Doorbell with Chime
Image source: noozhawk.com
Before you begin, let’s make sure you have all the components. The Newpal Video Doorbell with Chime package typically includes:
- Newpal Video Doorbell unit
- Wireless indoor chime
- Mounting bracket and screws
- Wire connectors (wire nuts)
- Charging cable (for initial setup)
- User manual and quick start guide
- Optional faceplates (if included in your model)
Double-check that everything is present and undamaged. If anything is missing, contact Newpal customer support before proceeding.
Tools You’ll Need
You don’t need a full toolbox, but having these items on hand will make the process smoother:
- Screwdriver (Phillips head)
- Drill and drill bits (if mounting on brick or concrete)
- Voltage tester (optional but recommended)
- Smartphone or tablet with the Newpal app installed
- Ladder (if your doorbell is high up)
- Pencil (for marking drill holes)
Most people already have these tools at home. If not, they’re inexpensive and widely available at hardware stores.
Step 1: Turn Off the Power
Safety first! Before touching any wires, you must turn off the power to your existing doorbell.
Locate Your Circuit Breaker
Go to your home’s main electrical panel (usually in the basement, garage, or utility closet). Look for the breaker labeled “Doorbell,” “Front Door,” or something similar. If there’s no label, you may need to test breakers one by one.
Turn Off the Breaker
Switch the breaker to the “OFF” position. To be extra safe, use a non-contact voltage tester on the doorbell wires after removing the old unit. The tester should not light up or beep if the power is truly off.
Pro Tip: Take a photo of your breaker panel before turning anything off. This helps you remember which breaker controls the doorbell.
Step 2: Check Compatibility
Not all doorbells work with every home. The Newpal Video Doorbell requires:
- Existing doorbell wiring (two wires: front and transformer)
- A transformer that outputs 16–24 volts AC
- A stable Wi-Fi connection (2.4 GHz network recommended)
Test Your Doorbell Voltage
If you’re unsure about your voltage, use a multimeter to test the wires at the doorbell location. Set the multimeter to AC voltage and touch the probes to the two wires. A reading between 16V and 24V means your system is compatible.
If your voltage is too low (below 16V), the doorbell may not charge properly or function reliably. In that case, you may need to upgrade your transformer—a job best left to an electrician.
Wi-Fi Requirements
The Newpal doorbell connects to your home Wi-Fi network. Make sure your router supports 2.4 GHz (most do). The 5 GHz band is not supported. Also, ensure your Wi-Fi signal is strong at the doorbell location. If not, consider using a Wi-Fi extender.
Step 3: Remove the Old Doorbell
Now that the power is off and compatibility is confirmed, it’s time to remove your existing doorbell.
Unscrew the Old Unit
Use a screwdriver to remove the screws holding the old doorbell to the wall. Gently pull the unit away from the wall. You should see two wires connected to the back.
Disconnect the Wires
Loosen the terminal screws or pull the wires out of the back. Be careful not to let the wires fall back into the wall. You can tape them to the wall temporarily to keep them in place.
Note: If your old doorbell was wireless or battery-powered, you may not have wires. In that case, you’ll need to install a new transformer and run wires—this is more complex and may require professional help.
Step 4: Install the Mounting Bracket
The Newpal doorbell comes with a mounting bracket that attaches to the wall. This bracket holds the doorbell securely and allows for easy removal for charging.
Position the Bracket
Hold the mounting bracket against the wall where you want to install the doorbell. The ideal height is about 48 inches from the ground—this gives the camera a good view of visitors’ faces and improves motion detection.
Use a level to make sure the bracket is straight. Mark the screw holes with a pencil.
Drill Pilot Holes
If you’re mounting on wood or drywall, you can usually screw directly into the surface. For brick, stucco, or concrete, drill pilot holes using a masonry bit. Insert wall anchors if needed.
Secure the Bracket
Align the bracket with the holes and screw it into place. Make sure it’s tight and level. The doorbell will snap onto this bracket later.
Step 5: Connect the Wires
Now it’s time to connect the doorbell wires to the Newpal unit.
Prepare the Wires
Strip about 1/4 inch of insulation from the ends of the two wires if needed. This ensures a good connection.
Attach Wires to the Doorbell
The Newpal doorbell has two terminals labeled “Front” and “Trans.” It doesn’t matter which wire goes where—the doorbell is polarity-free. Simply insert each wire into a terminal and tighten the screw to secure it.
Tip: If the wires are too short, use the included wire connectors (wire nuts) to extend them with spare wire.
Secure the Doorbell to the Bracket
Once the wires are connected, align the doorbell with the mounting bracket and press it firmly until it clicks into place. Give it a gentle tug to make sure it’s secure.
Step 6: Power On and Charge
Before testing, the doorbell needs a full charge.
Turn the Power Back On
Go back to your breaker panel and turn the doorbell circuit back on. The doorbell should light up or show a status LED.
Charge the Battery
Use the included USB cable to connect the doorbell to a power source (like a wall adapter or computer). The LED will flash while charging and turn solid when fully charged—usually takes 2–4 hours.
Note: You can use the doorbell while it’s charging, but a full charge ensures optimal performance.
Step 7: Download the Newpal App
The Newpal app is essential for setup, live viewing, and customizing settings.
Install the App
Search for “Newpal” in the Apple App Store or Google Play Store. Download and install the official app.
Create an Account
Open the app and sign up with your email address. Verify your email if prompted.
Log In
Use your new credentials to log in.
Step 8: Pair the Doorbell with the App
Now it’s time to connect your doorbell to the app.
Put the Doorbell in Pairing Mode
Press and hold the setup button on the back of the doorbell for 5 seconds. The LED should flash blue, indicating it’s ready to pair.
Follow the App Instructions
In the app, tap “Add Device” and select “Video Doorbell.” The app will search for your device. When it appears, tap to connect.
Connect to Wi-Fi
Enter your Wi-Fi network name (SSID) and password. Make sure you’re connecting to a 2.4 GHz network. The app will send the network info to the doorbell.
Wait for Connection
The doorbell will attempt to connect. This may take 1–2 minutes. Once connected, the LED will turn solid green.
Step 9: Install and Pair the Wireless Chime
The wireless chime lets you hear the doorbell inside your home—even if your phone is on silent.
Plug in the Chime
Find a convenient outlet inside your home—preferably in a central location like a hallway or living room. Plug in the chime.
Pair the Chime with the Doorbell
In the Newpal app, go to “Devices” and select your doorbell. Tap “Add Chime” and follow the prompts. The app will send a signal to pair the chime automatically.
Test the Chime
Press the doorbell button. The chime should ring. If it doesn’t, check the distance—chimes typically work within 100–150 feet of the doorbell, depending on walls and interference.
Tip: You can adjust the chime volume and select different sounds in the app.
Step 10: Customize Settings in the App
Now that everything is connected, personalize your doorbell for the best experience.
Motion Detection
Go to “Motion Settings” and adjust the sensitivity. You can also set motion zones to ignore areas like busy streets or trees.
Night Vision
The Newpal doorbell has infrared night vision. Make sure it’s enabled in the app. You can view live footage even in complete darkness.
Notifications
Enable push notifications so you’re alerted when someone rings the doorbell or motion is detected. You can customize when and how often you receive alerts.
Two-Way Audio
Test the microphone and speaker. Speak into your phone and listen through the doorbell. Adjust volume if needed.
Recording and Storage
The Newpal doorbell supports cloud storage (subscription may be required) and local storage via microSD card (if your model supports it). Set up recording preferences in the app.
Troubleshooting Common Issues
Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems.
Doorbell Won’t Turn On
- Check that the power is on at the breaker.
- Verify the wires are securely connected.
- Ensure the battery is charged.
Wi-Fi Connection Fails
- Make sure you’re using a 2.4 GHz network.
- Move closer to the router during setup.
- Restart your router and try again.
Chime Doesn’t Ring
- Check that the chime is plugged in and within range.
- Re-pair the chime in the app.
- Replace the chime’s batteries if it uses them.
Poor Video Quality
- Clean the camera lens with a soft cloth.
- Ensure the doorbell is mounted at the correct height.
- Check your internet speed—slow connections can cause lag.
Motion Alerts Not Working
- Adjust motion sensitivity in the app.
- Make sure motion zones are set correctly.
- Ensure the doorbell has a clear view of the area.
Maintenance Tips
To keep your Newpal doorbell working smoothly:
- Clean the camera lens monthly.
- Check the battery level regularly and recharge as needed.
- Update the app and firmware when prompted.
- Test the chime and doorbell monthly.
- Trim any plants or objects blocking the camera’s view.
Conclusion
Installing the Newpal Video Doorbell with Chime is a smart upgrade that boosts your home’s security and convenience. With this guide, you’ve learned how to safely remove your old doorbell, connect the new one, pair it with the app and chime, and customize settings to fit your lifestyle.
From turning off the power to testing the final setup, each step is designed to be simple and stress-free. Even if you’re not tech-savvy, you can handle this installation with confidence.
Once installed, you’ll enjoy features like live video, two-way talk, motion alerts, and a reliable indoor chime—all from your smartphone. Whether you’re home or away, you’ll always know who’s at the door.
So go ahead, give it a try. Your smarter, safer home is just a few steps away.