Installing a Ring Doorbell Pro on a horizontal doorbell setup can be tricky, but it’s totally doable with the right approach. This guide walks you through every step, from assessing your setup to final testing, ensuring a secure and functional installation.
Key Takeaways
- Assess your existing doorbell wiring and orientation: Before installing the Ring Doorbell Pro, confirm that your current doorbell is mounted horizontally and that you have compatible wiring (16–24V AC).
- Use the correct mounting bracket and angle kit: The Ring Doorbell Pro comes with multiple mounting options. For horizontal installations, use the included wedge or corner mount to adjust the viewing angle.
- Turn off power at the breaker: Safety first—always shut off power to your doorbell circuit at the breaker box before beginning installation to avoid electrical shock.
- Follow the Ring app setup process: The Ring app guides you through device pairing, Wi-Fi connection, and motion settings. Use it to complete the installation smoothly.
- Test the doorbell and adjust motion zones: After installation, test the chime and live view, then customize motion zones in the app to reduce false alerts.
- Use a voltage tester to confirm compatibility: Ensure your transformer provides adequate power (16–24V AC) to avoid performance issues or damage to the device.
- Seek professional help if needed: If you’re unsure about wiring or electrical work, consult a licensed electrician to ensure safe and proper installation.
How to Install Ring Doorbell Pro When Doorbell Is Horizontal
Installing a Ring Doorbell Pro on a horizontal doorbell setup might seem challenging at first, but with the right tools, preparation, and step-by-step guidance, it’s a manageable DIY project. Whether your existing doorbell is mounted sideways due to space constraints, architectural design, or previous installation choices, this guide will help you securely and correctly install your Ring Doorbell Pro for optimal performance.
In this comprehensive how-to guide, you’ll learn everything from assessing your current doorbell setup to finalizing the installation using the Ring app. We’ll cover safety precautions, required tools, mounting techniques, wiring tips, and troubleshooting common issues. By the end, you’ll have a fully functional smart doorbell that enhances your home security—even when mounted horizontally.
Why Horizontal Installation Matters
Most doorbells are installed vertically, with the button facing up and down. However, in some homes—especially older ones or those with unique door frames—the existing doorbell may be mounted horizontally. This can happen due to limited wall space, interference from trim or molding, or simply the way the original unit was installed.
The Ring Doorbell Pro is designed to be versatile, but its default mounting assumes a vertical orientation. When installed horizontally, the camera’s field of view may be tilted, potentially missing key areas like the front walkway or porch. That’s why adjusting the angle using the correct mounting hardware is crucial.
Fortunately, Ring provides tools like wedge mounts and corner brackets to help you angle the device properly—even on horizontal setups. With these accessories, you can tilt the doorbell downward to capture visitors at eye level and ensure motion detection works effectively.
Tools and Materials You’ll Need
Before you begin, gather the following tools and materials to ensure a smooth installation:
- Ring Doorbell Pro (with included mounting hardware)
- Phillips-head screwdriver
- Drill (optional, for new mounting holes)
- Level (to ensure proper alignment)
- Voltage tester (to check doorbell wiring)
- Wire strippers (if wires need trimming)
- Electrical tape
- Smartphone with the Ring app installed
- Ladder (if your doorbell is high up)
- Safety gloves and goggles (recommended)
Having everything ready beforehand saves time and reduces frustration during installation. If you’re missing any tools, consider borrowing or purchasing them from a local hardware store.
Step 1: Turn Off Power at the Breaker
Safety is the most important part of any electrical installation. Before touching any wires, you must turn off power to your doorbell circuit at the breaker box.
Locate Your Doorbell Circuit
Most homes have a dedicated circuit for the doorbell, often labeled “Doorbell,” “Chime,” or “Front Door.” If you’re unsure, turn off circuits one by one and test your existing doorbell button until it no longer chimes.
Use a Voltage Tester
Even after turning off the breaker, use a non-contact voltage tester to confirm that no electricity is flowing to the doorbell wires. Touch the tester to the wires—if it beeps or lights up, the power is still on, and you should double-check the breaker.
Label the Breaker (Optional)
If your breaker box isn’t clearly labeled, consider labeling the doorbell circuit for future reference. This makes future maintenance or upgrades much easier.
Never skip this step. Working on live wires can result in electric shock, damage to your Ring device, or even fire hazards.
Step 2: Remove the Existing Doorbell
Once the power is off, you can safely remove your old doorbell.
Unscrew the Faceplate
Use a Phillips-head screwdriver to remove the screws holding the existing doorbell faceplate to the wall. Gently pull the faceplate away from the wall to expose the wiring behind it.
Disconnect the Wires
You’ll typically see two wires connected to the back of the doorbell—usually labeled “Front” and “Trans.” Carefully loosen the terminal screws and disconnect the wires. If the wires are short, you may need to gently pull them out from the wall.
Cap the Wires
To prevent the wires from touching each other or the wall, twist on wire nuts or wrap them with electrical tape. This ensures they stay safe and organized until you’re ready to reconnect them.
If your old doorbell was mounted horizontally, note the orientation and spacing of the mounting holes. This will help you determine whether you can reuse them or need to drill new ones.
Step 3: Assess Your Wiring and Voltage
The Ring Doorbell Pro requires a power source of 16–24V AC from your doorbell transformer. If your existing system doesn’t meet this requirement, the doorbell may not work properly or could be damaged.
Check the Transformer
The transformer is usually located near your doorbell chime inside the house, often in a basement, closet, or attic. Look for a small black or gray box connected to the chime unit.
Use a Multimeter to Test Voltage
Set your multimeter to AC voltage and touch the probes to the two doorbell wires. A reading between 16 and 24 volts means your system is compatible. If it’s below 16V, you may need to upgrade your transformer.
What If Voltage Is Too Low?
If your voltage is too low, the Ring Doorbell Pro may not charge properly or could malfunction. In this case, consider installing a compatible transformer (available at hardware stores) or using the Ring Plug-In Adapter (sold separately) to power the device via an outlet.
Always consult a licensed electrician if you’re unsure about modifying your electrical system.
Step 4: Choose the Right Mounting Bracket
The Ring Doorbell Pro includes several mounting options to accommodate different installations. For horizontal setups, you’ll likely need to use a wedge or corner mount to adjust the angle.
Standard Mount (Vertical Only)
The default mounting bracket is designed for vertical installations. If you try to use it horizontally, the camera will be tilted sideways, resulting in a poor field of view.
Wedge Mount (Recommended for Horizontal)
The wedge mount tilts the doorbell downward by 5, 10, or 15 degrees. This helps correct the angle when mounted horizontally, ensuring the camera points straight ahead at visitors.
Corner Mount (For Angled Walls)
If your doorbell is near a corner or on an angled wall, the corner mount can help align the device properly. It’s especially useful for horizontal installations on uneven surfaces.
Choose the mount that best fits your setup. You can test different angles before final installation to see which provides the best view.
Step 5: Install the Mounting Bracket
Now it’s time to secure the mounting bracket to your wall.
Position the Bracket
Hold the chosen mounting bracket (with wedge, if needed) against the wall where you want to install the doorbell. Use a level to ensure it’s straight—especially important for horizontal setups.
Mark the Screw Holes
Use a pencil to mark the locations of the screw holes. If reusing old holes, check alignment. If not, you’ll need to drill new ones.
Drill Pilot Holes (If Needed)
For brick, concrete, or hard surfaces, drill pilot holes using a masonry bit. This prevents cracking and makes screw insertion easier.
Secure the Bracket
Attach the bracket using the provided screws. Make sure it’s tight and stable—loose mounting can cause vibration or misalignment.
Double-check the angle of the bracket. For horizontal installations, the wedge should tilt the doorbell slightly downward to capture the full porch area.
Step 6: Connect the Wires to the Ring Doorbell Pro
With the bracket in place, it’s time to connect the doorbell wires.
Prepare the Wires
If the wire ends are frayed or too short, use wire strippers to expose about 1/4 inch of copper. This ensures a solid connection.
Attach to Terminal Screws
The Ring Doorbell Pro has two terminal screws labeled “Front” and “Trans.” It doesn’t matter which wire goes where—the device is non-polarized. Loosen the screws, insert the wires, and tighten them securely.
Secure with Electrical Tape
Wrap the base of the terminals with electrical tape to prevent accidental contact with the wall or other components.
Ensure the wires are not pinched or strained when you attach the doorbell to the bracket.
Step 7: Attach the Ring Doorbell Pro
Now you can mount the device onto the bracket.
Align the Device
Hold the Ring Doorbell Pro against the bracket and align the screw holes. The camera should face outward, angled slightly downward if using a wedge.
Secure with Screws
Use the provided security screws to attach the doorbell to the bracket. These screws require a special tool (included) to prevent tampering.
Check the Angle
Step back and look at the doorbell. The camera should capture the front walkway, porch, and anyone approaching the door. Adjust the wedge if needed before final tightening.
A properly angled doorbell ensures optimal video quality and motion detection.
Step 8: Restore Power and Test the Doorbell
Once the device is securely mounted, it’s time to restore power and test the system.
Turn On the Breaker
Go back to the breaker box and turn the doorbell circuit back on. Wait a few seconds for the system to power up.
Listen for the Chime
Press the doorbell button. You should hear the chime inside your home. If not, check the wiring and voltage again.
Check the Ring App
Open the Ring app on your smartphone. The device should appear as “Ready to Connect” if it’s receiving power.
If the chime doesn’t sound, double-check connections or consider using the Ring Chime Pro (a Wi-Fi extender and chime) for better performance.
Step 9: Set Up the Ring Doorbell Pro in the App
The Ring app is your control center for configuring and managing your doorbell.
Open the Ring App
Download the Ring app from the App Store or Google Play if you haven’t already. Create an account or log in.
Add a New Device
Tap “Set Up a Device” and select “Doorbells.” Choose “Ring Doorbell Pro” from the list.
Scan the QR Code
Use your phone’s camera to scan the QR code on the back of the doorbell. This pairs the device with your account.
Connect to Wi-Fi
Follow the prompts to connect the doorbell to your home Wi-Fi network. Use a 2.4GHz network for best results (5GHz is not supported).
Name Your Device
Give your doorbell a name, like “Front Door” or “Porch,” to easily identify it in the app.
Complete Setup
The app will guide you through final steps, including motion settings, chime preferences, and notification options.
Take your time during setup—customizing these settings improves your experience and reduces false alerts.
Step 10: Adjust Motion Zones and Settings
After installation, fine-tune your doorbell’s settings for optimal performance.
Set Motion Zones
In the Ring app, go to Device Settings > Motion Settings > Motion Zones. Draw zones to focus on areas like the front walkway while ignoring busy streets or trees.
Adjust Sensitivity
Lower sensitivity if you’re getting too many alerts from passing cars or animals. Increase it if the doorbell misses visitors.
Enable Smart Alerts
Use features like “People Only Mode” to receive notifications only when a person is detected, reducing clutter in your notification feed.
Test Live View
Tap “Live View” in the app to see real-time footage. Check for clarity, angle, and lighting. Adjust the doorbell position if needed.
Regularly review and update these settings based on your experience and seasonal changes (like snow or foliage).
Troubleshooting Common Issues
Even with careful installation, you might encounter problems. Here’s how to fix the most common ones.
Doorbell Doesn’t Power On
- Check that the breaker is on and the voltage is within 16–24V AC.
- Ensure wires are securely connected and not loose.
- Try reseating the doorbell on the bracket.
Poor Wi-Fi Connection
- Move your router closer or use a Wi-Fi extender like the Ring Chime Pro.
- Ensure you’re using a 2.4GHz network (not 5GHz).
- Reduce interference from other devices.
Blurry or Tilted Video
- Adjust the wedge mount to correct the camera angle.
- Clean the camera lens with a soft, dry cloth.
- Ensure the doorbell is securely mounted and not vibrating.
Chime Doesn’t Sound
- Verify wiring connections at both the doorbell and chime unit.
- Test the chime with the old doorbell to confirm it works.
- Consider using the Ring Chime or Chime Pro for wireless alerts.
False Motion Alerts
- Narrow motion zones to exclude moving trees or traffic.
- Lower motion sensitivity in the app.
- Enable “People Only Mode” to filter out non-human movement.
If problems persist, contact Ring Support through the app or website for further assistance.
Final Tips for a Successful Installation
- Take photos during disassembly: Snap pictures of your old doorbell setup to help with reassembly or troubleshooting.
- Use a helper: Having someone hold the doorbell while you connect wires can make the process easier.
- Weatherproofing: Ensure the installation area is protected from direct rain or snow. The Ring Doorbell Pro is weather-resistant but not fully waterproof.
- Regular maintenance: Clean the lens monthly and check connections annually to keep your doorbell in top condition.
- Upgrade your chime: If your existing chime is outdated, consider replacing it with a modern unit or using the Ring Chime for better sound and features.
Conclusion
Installing a Ring Doorbell Pro on a horizontal doorbell setup is entirely possible with the right approach. By following this step-by-step guide, you’ve learned how to safely remove your old doorbell, assess wiring and voltage, choose the correct mounting hardware, and complete the installation using the Ring app. Even when mounted sideways, the Ring Doorbell Pro can deliver clear video, reliable motion detection, and peace of mind.
Remember, the key to success is preparation, safety, and attention to detail. Use the wedge mount to correct the camera angle, test everything thoroughly, and customize settings in the app to suit your needs. If you run into challenges, don’t hesitate to consult a professional or reach out to Ring Support.
With your Ring Doorbell Pro now installed and working perfectly—even in a horizontal orientation—you’re ready to enjoy smarter home security, real-time alerts, and the convenience of seeing who’s at your door from anywhere.